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100%"Excellent service!
Called James to replace an under-bench LED light strip. He had everything to hand - even a different unit when the first item wasn't correct (my fault) - saving on the need for an extra trip.
He vacuumed up the sawdust after and left the workspace exactly as it was when he arrived - with the addition of a working light.
The price was below quoted as well.
Would definitely use James again.
"Rating by: Richard | Rating posted: 28th Mar | Contact: James Burns | Job date: Dec, 2018Richard•28th Mar•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"We have used james every time we need electrical work done. he has recently done the electrical work for the fit out of our commercial kitchen. He is knowledgeable and comes up with simple, effective solutions to often complex problems. you will not regret hiring James. "Rating by: Jarrad | Rating posted: 6th Mar | Contact: jarrad mckay | Job date: Mar, 2019Jarrad•6th Mar•More details…
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100%"James was hired to do the electrics involved with our bathroom renovation. He arrived promptly when required and fitted in with our rather slow DIY progress.He explained it all in laymans terms, and gave us good ideas. Well organised, competent, clean and tidy workmanship. Very happy to recommend James."Rating by: Kevin | Rating posted: 1st Dec, 2017 | Contact: Kevin Tinkler | Job date: Nov, 2017Kevin•1st Dec, 2017•More details…
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100%"I rang James at 8.05am with a lighting problem and he was here an hour later.
Fixed the existing problem and gave very in depth advice about changing to LED and a reasonable quote. This work is booked in for completion in 2 weeks time.
This time frame was to fit in with my schedule and could have been done next week. James is very knowledgeable and able to explain everything in terms which I could understand. I highly recommend James for any electrical work."Rating by: Dianne | Rating posted: 10th May, 2016 | Contact: James Burns | Job date: May, 2016Dianne•10th May, 2016•More details…
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100%"Excellent customer service and a job well done. Very knowledgeable in his field and happy to share his knowledge/recommendations. Also, well priced for what was done. I definitely recommend James to anyone that needs electrical work done."Rating by: Angela | Rating posted: 19th Apr, 2016 | Contact: James | Job date: Apr, 2016Angela•19th Apr, 2016•More details…
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100%"James was punctual and worked quickly and efficiently. He is very knowledgeable and was able to fix a few other things while he was here. He also let us know what is likely to need fixing further down the track with some ballpark figures to help us budget for them. We would definitely recommend him."Rating by: Jo | Rating posted: 10th Apr, 2016 | Contact: James Burns | Job date: Oct, 2015Jo •10th Apr, 2016•More details…
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98%"James was very pleasant and did a great job for us. He made relevant recommendations and gave clear explanations of what was required. I will certainly use him again."Rating by: Gerard | Rating posted: 31st Mar, 2014 | Contact: James Burns | Job date: Mar, 2014Gerard•31st Mar, 2014•More details…
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45%"I was unhappy at receiving an invoice for an hours labour when it was no more than a 10 minute check on something. I'm told by James that this is just the way things are. Nothing at all wrong with what James does and he has been pleasant enough. His emailed invoice asked me to provide feedback so I'm happy to do this. Also included on the invoice is the wording "Late payments or outstanding balances on accounts not paid by the due date will incur a 2% month" and "interest charge… & non-payment will also incur any/ all collection and recovery costs". I guess it is wise to be aware of all these conditions before asking a tradesman to visit. I'm sure these are all 'the way it is' too."James Burns responded:"PLEASE READ MY REPLY. Firstly my service and communication is second to none .Please read my other reviews for piece of mind. I communicated clearly and turned up on time doing the job within the required time frame, so should have received 100 feedback! This client has used my services before and is well aware of my very reasonable charges. I have never made an unreasonable charge, but it seems he is trying it on to penny pinch. It is only because I wouldn\'t bill him for a 1/4 hour (which is ridiculous and not worth my while) .He decided to be nasty and place poor feedback to taint my excellent reputation. I explained that an hour charge is the minimum and he tried to tell me that I am making it up. I explained that electricians need to make a living to survive too. I am sure a reasonable charge & is agreeable by most people. The terms and conditions at the base of the invoice are for those who choose not to pay or purposefully delay payment. Not for any other reason, plus they are a standard across the building industry."Rating by: Paul | Rating posted: 21st Mar, 2014 | Contact: James Burns | Job date: Mar, 2014Paul•21st Mar, 2014•More details, one reply…
Communication: 20% | Quality: 80% | Reliability: 80% | Value: 0% -
100%"Quality professional work completed without hassles. Excellent at scheduling a time and being reliable we definitely would use REM Electrical again next time we require an electrician."Rating by: Charlene and Mike Stayte | Rating posted: 7th Feb, 2014 | Contact: 0211117035 | Job date: Nov, 2013Charlene and Mike Stayte•7th Feb, 2014•More details…
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100%"Professional, punctual, reliable and easy to deal with. Would definitely recommend and use again."Rating by: Jono | Rating posted: 21st Oct, 2013 | Contact: James | Job date: Oct, 2013Jono•21st Oct, 2013•More details…
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95%"James offered excellent service. He was friendly, and extremely knowledgeable. Great overall work, would use again. Highly recommended."Rating by: Marshall | Rating posted: 9th Oct, 2013 | Contact: James Burns | Job date: Oct, 2013Marshall•9th Oct, 2013•More details…
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Electrical lighting work completed by James to a high standard. Very professional and provided good guidance/suggestions about different options. Given level of work, reasonably priced as well. Recommend."Rating by: Kevin | Rating posted: 20th Jun, 2013 | Contact: James Burns | Job date: Jun, 2013Kevin•20th Jun, 2013•More details…
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100%"Job well done, cleaned up after himself, plus certificate of compliance."Rating by: Mike | Rating posted: 19th Jun, 2013 | Contact: James | Job date: Jun, 2013Mike•19th Jun, 2013•More details…
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90%"James put two new recessed lights in for me. He did a good job at a very reasonable price and he cleaned up after himself. I would be happy to recommend him. "Rating by: Helen | Rating posted: 18th Jun, 2013 | Contact: James Burns | Job date: Jun, 2013Helen•18th Jun, 2013•More details…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90% -
100%"I have used many tradesmen in my time and James certainly offers a comprehensive service. He was reliable which was helpful as i have a tight schedule and nothing was a problem. It was nice to have someone who could advise me and offer suitable solutions. I had had two other quotes which were cheaper but accordingly they were not offering the right advice which could have affected my insurance!. I will be using James for all future work and wholeheartedly recommend him. you will not find a… better, more professional service. Thanks James your help was appreciated."Rating by: Andrew | Rating posted: 22nd May, 2013 | Contact: James | Job date: May, 2013Andrew•22nd May, 2013•More details…
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100%"James came that same day and fixed our lights up straight away, he was efficient, friendly and did a great job! Thanks"Rating by: Penny | Rating posted: 9th Apr, 2013 | Contact: James Burns | Job date: Apr, 2013Penny•9th Apr, 2013•More details…
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100%"James fixed a number of small jobs for us; explained any issues and offered advice and options. He was friendly and professional, and clearly knew his trade well. I would definitely use him again and trust a good job will be done. We have already recommended him to other family members."Rating by: Christine | Rating posted: 6th Apr, 2013 | Contact: James Burns | Job date: Apr, 2013Christine•6th Apr, 2013•More details…
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100%"Definitely will get him back to do more work when required. Good communication, good quality work and done quickly and cleanly."Rating by: Simon | Rating posted: 21st Mar, 2013 | Contact: James | Job date: Mar, 2013Simon•21st Mar, 2013•More details…
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100%"James\' ad read \"quality, friendly...great rates...\" and his service lived up to all these. A very friendly and personable guy who was a pleasure to have do the jobs I needed done. He knew his stuff and I will get him back to do a couple of more things for me. Highly recommended and I will tell friends about him. Thanks James!"Rating by: Trish | Rating posted: 6th Mar, 2013 | Contact: James Burns | Job date: Mar, 2013Trish•6th Mar, 2013•More details…
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100%"James did an excellent job and would recommend him to others"Rating by: Peter | Rating posted: 21st Dec, 2012 | Contact: James | Job date: Dec, 2012Peter•21st Dec, 2012•More details…
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95%"James appeared not only very skilled and knowledgable as an electrician, but he worked quickly to get get the house rewiring done as efficiently as possible. Furthermore I enjoyed his very friendly demeanor, and therefore have no hesitation in highly recommending him for any electrical work."Rating by: Ron | Rating posted: 13th Dec, 2012 | Contact: James Burns | Job date: Dec, 2012Ron•13th Dec, 2012•More details…
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100%"I was so lucky to have chosen James to do some electrical work in my home. He was polite, friendly and extremely helpful. Nothing was too much trouble and he completed the work quickly and thoroughly. I was also very satisfied with the price he charged when the job was complete."Rating by: Brenda | Rating posted: 26th Nov, 2012 | Contact: James Burns | Job date: Nov, 2012Brenda•26th Nov, 2012•More details…
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100%"James was very friendly, helpful and honest. I reccomend his workmanship too. "Rating by: Gladys Youssef | Rating posted: 9th Nov, 2012 | Contact: James Burns | Job date: Nov, 2012Gladys Youssef•9th Nov, 2012•More details…
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100%"REM electrical were very professional and tidy with sound electrical knowledge. I recommend their service to everyone who needs reliable electrical work.
Many thanks.
"Rating by: Rockyy | Rating posted: 25th Apr, 2012 | Contact: James Burns | Job date: Apr, 2012Rockyy•25th Apr, 2012•More details…
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98%"James was excellent and went the \'extra distance\'"Rating by: Ann | Rating posted: 12th Apr, 2012 | Contact: Jamr Burns | Job date: Apr, 2012Ann•12th Apr, 2012•More details…
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100%"James did an excellent job right from the start; arrived promptly to quote, understood what we wanted & sent a clear and concise quote by email same day.
Additional work over the quote was priced fairly and everything was completed as quoted. No complaints at all...we will be using James again."Rating by: Brian | Rating posted: 11th Apr, 2012 | Contact: James | Job date: Feb, 2012Brian•11th Apr, 2012•More details…
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100%"I Thought this company was by far better than any other I have used.
James was very friendly and was able to do my job at short notice so i was very grateful.
I will be using this company for any other electrical work I need done.
"Rating by: Claire | Rating posted: 2nd Apr, 2012 | Contact: James Burns | Job date: Mar, 2012Claire•2nd Apr, 2012•More details…
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100%"Excellent service - will contact James again"Rating by: Colin | Rating posted: 2nd Apr, 2012 | Contact: James | Job date: Feb, 2012Colin•2nd Apr, 2012•More details…
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100%"Professional, friendly and explained everything up front. I\'m extremely pleased with my new lighting. Thank you James for all your advice and for helping me design the best fit for my house. Also, thanks for a clean, quick and no hassle installation! I highly recommend you!"Rating by: Tori | Rating posted: 1st Apr, 2012 | Contact: James | Job date: Mar, 2012Tori•1st Apr, 2012•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
I will definitely look to use him again."
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%