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AMI Insurance Ltd / Insurance Brokers in Palmerston North City

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  • 0%
    "Absolutely useless. A truck hit my car while parked on the road. The Truck driver left a note with his name and number. in 1 day I had his claim number that had been pre approved to cover my excess and expenses. 5 weeks in, after I found out through panel beater my car had been written off (total loss) I still haven't seen the Excess money in my account. The other insurance company, (Smart Pack) had the money there ready sitting for ami to do something about it.
    Useless. When I asked why the excess hadn't been transferred to my account yet, the lady told me she had to check with Smart Pack, even after I had told them 3 weeks ago that it had been approved and it was ready to go. (They did not add that to their records)...Still waiting for my money...I am mot with Tower Insurance with my new car.
    Rating by: Scylla  |  Rating posted: 22nd Jun, 2017  |  Contact: I spoke to 12 different people  |  Job date: Jun, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Scylla22nd Jun, 2017More details…
  • 0%
    "Useless company been insured for 17 years now I'm claiming for minor damage to my car and it has so far been 2 months and still don't have the car back and get no replies to emails sent to ami or any updates or phone calls car was repaired only to find out lots of other things are now wrong with the car and ami doesn't want to pay for those they also forgot to repair 1 side of the car so it had to go back. 12 emails and no replies disgusting service. "
    Rating by: mark  |  Rating posted: 21st Jan, 2016  |  Contact: AMI  |  Job date: Nov, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    mark21st Jan, 2016More details…
  • 0%
    "I was burgled a month ago and have been jumping over hurdles for AMI ever since. My claim has been passed from staff member to staff member (3) none of which have managed to return calls. I have been insured with AMI for over 8 years and prior to these Car and House burglaries have not made a claim, yet it feels like I am being treated for making a fraudulent claim?! A home invasion can be difficult enough to deal with let a lone an inefficient and unproffesional insurer. Survey your friends and family before choosing an insurer, I know if I had I would not have chosen AMI."
    Rating by: Colby  |  Rating posted: 20th Jun, 2009  |  Contact: Alison, Dave, Neil  |  Job date: May, 2009
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Colby20th Jun, 2009More details…
  • 31%
    "I dealt with Lesley on the phone and found her manner abrupt and impatient. I explained that the public don't fully understand all the minor details with an insurance policy and she snapped at me that it was very simple. Her total manner made me uncomfortable and I feel I cannot trust her totally. she made mistakes and muttered about them and then told me to fix it. Overall a somewhat unpleasant conversation and I'm still not convinced I've got the cover I want."
    Rating by: Barbara  |  Rating posted: 21st Feb, 2007  |  Contact: Lesley  |  Job date: Feb, 2007
    Communication: 25%  |  Quality: 25%  |  Reliability: 50%  |  Value: 25%
    Barbara21st Feb, 2007More details…

Phone number

Physical address
184 Broadway Ave
Palmerston North

Categories we service
Insurance Brokers

Areas we service
Palmerston North Area