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Anytime Glass Ltd / Kitchen Fittings & Design

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  • 33%
    "Poor communication and RUDE glass fitter

    I needed a few cracked windows repaired as part of an insurance claim. I had no idea who these guys were as a company, AMI insurance must contract them in the area.

    I spoke to the lady on the phone and said i will confirm a time & day as i will need to notify the tenants of the property. Later that arvo the workers randomly arrived at the house, obviously to the tenants surprise as he was unaware and so was i so i couldn\'t have informed him in advance.

    The tenant called me asking what was happening etc and i said if he had time they could start the job and i will be round soon.

    I went round to the house as my tenant had to leave. When i arrived i mentioned to the short worker that i didn\'t know they were coming. His response was \"What, so you can do a drive by\" - what a rude twat!! My answer was No - so i could inform my tenant.

    What a rude unprofessional thing to say. Was like he thought i didn\'t trust him or this was some target set up or something. I didn\'t know him or the company. Weird arrogant man. My tenant was also unimpressed.

    Not a good look as a company, especially when they were listed by an insurance company. Not doing yourself any favors as i have also complained to AMI insurance about the lack of professionalism and communication.

    The quality of work is fine, i don\'t know what your charges would have been as it was through insurance.

    But really, sort out your communication and your workers attitude towards customers! RUDE hillbilly!

    Rating by: J.  |  Rating posted: 23rd Feb, 2012  |  Contact: Lola/Lorna - Something Like That  |  Job date: Feb, 2012
    Communication: 10%  |  Quality: 60%  |  Reliability: 10%  |  Value: 50%
    J.23rd Feb, 2012More details…
  • 100%
    "This is the second time I have used Anytime Glass - so it should count as two very positive reviews! Great communication, very clear and reasonably priced quote, both tradesmen turned up on time and were able to complete the job super quickly after my phone call. I did call another glass company for a quote and was not impressed by their customer service (they couldn't find a pen to write my number, didn't call me back, overpriced quote etc) so in comparison Anytime won hands down. Highly recommended."
    Rating by: Carla  |  Rating posted: 19th Sep, 2010  |  Contact: Lola  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Carla19th Sep, 2010More details…
  • 100%
    "I was given a quote over the phone at an affordable price, Nick turned up on time and he replaced the glass for our window promptly. I am very happy with the service provided."
    Rating by: Mary  |  Rating posted: 1st Dec, 2009  |  Contact: Nick  |  Job date: Feb, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mary1st Dec, 2009More details…
  • 100%
    "Faultless performance as well as best price"
    Rating by: Guy  |  Rating posted: 11th Nov, 2007  |  Contact: Sorry Can't Remember  |  Job date: Nov, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Guy11th Nov, 2007More details…
  • 100%
    "These quys were amazing. From the initial phone call, to the pricing, to the installation, everything was excellent. I was very impressed with this company in every aspect. Well Done!"
    Rating by: Ross  |  Rating posted: 7th Feb, 2007  |  Contact: Lola  |  Job date: Jan, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ross7th Feb, 2007More details…

Unauthenticated ratings (1)

  • 100%
    "i just had anytime glass install a cat door for me, they rang ahead to let me know what time they would arrive and they were on time, the glazier was highly skilled from watching him and he took great care and even cleaned up after he finished, and the price was a lot cheaper than qoutes i got from other glaziers. I highly recommend them, 5 star service"
    Rating by: Ross  |  Rating posted: 9th Dec, 2010  |  Contact: Lorna  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Ross, 9th Dec, 2010More details…