Appliance Doctor - North Shore / Appliance Repair Services

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Appliance Doctor - North Shore is unregistered. Before hiring them, consider these registered businesses nearby:

  • 100%
    "Called for help with our elderly Simpson washing machine between weekend and Waitangi Day and David arrived promptly. He put the spin back in her dial and she's working better than ever! Cant fault proffessionalism , time management , communication skills or the price !! Super Dave is now our Go-To- Expert for any future appliance problems.AAAAAA+++++++"
    Rating by: Desiree  |  Rating posted: 9th Feb  |  Contact: David Dickinson  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th FebMore details…
  • 100%
    "David's service, manner and professionalism cannot be faulted.

    He replaced a faulty part on our cooktop in no time at all and the charge was extremely reasonable"

    Rating by: Dave  |  Rating posted: 18th Oct, 2017  |  Contact: David  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Oct, 2017More details…
  • 100%
    "David arrived at the time appointed, quickly found the fault with the dryer and gave me an estimate of the cost to repair. He then carried out the necessary work promptly. Very friendly and efficient service."
    Rating by: Marilyn  |  Rating posted: 27th Jun, 2016  |  Contact: David  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Jun, 2016More details…
  • 100%
    "I was at SeniorNet when David called. My wife tells me that he is a very nice guy. He fixed our dryer - replacing the pulley and belt in about twenty mins. We had only phoned him the day before. The cost was very reasonable. We will very definitely use his services again if needed."
    Rating by: Jim  |  Rating posted: 24th Jul, 2015  |  Contact: David  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Jul, 2015More details…
  • 100%
    "David recently repaired our oven. He was able to do his initial assessment very soon after initial contact, and sourced the relevant part without any hassle. What a pleasure to deal with a reliable, efficient and organised tradesman. Thanks David!"
    Rating by: Susana  |  Rating posted: 10th Apr, 2015  |  Contact: David  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Apr, 2015More details…
  • 100%
    "David arrived on time, fixed our washing machine in a jiffy and the bill was very reasonable! Absolutely top notch service!!"
    Rating by: Sam  |  Rating posted: 20th Nov, 2014  |  Contact: David Dickinson  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Nov, 2014More details…
  • 100%
    "David arrived on time, diagnosed problem within 5mins, very thorough & professional with repair, very reasonable charge would be happy to use again & recommend."
    Rating by: ALLAN  |  Rating posted: 30th Jun, 2014  |  Contact: david dickinson  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Jun, 2014More details…
  • 100%
    "David arrived on time and quickly repaired our dishwasher. He was efficient and friendly explaining exactly what he was doing. He gave me some advice about how to look after our appliance. Call out fee was less than other companies and his price was really quite reasonable. Excellent service and decent repair costs. Very impressed."
    Rating by: Esther Shimmin  |  Rating posted: 21st Nov, 2013  |  Contact: David  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Nov, 2013More details…
  • 100%
    "I called him about a faulty Smeg Rangehood. David came around promptly at the agreed time to check it out. It required a new circuit board so we agreed the price for the part and the labour content. It seemed reasonable to me so I told David to get the part. He ordered it in via phone on the spot and it came in the next morning, and David installed it in the afternoon. It is working great now so problem solved."
    Rating by: John   |  Rating posted: 28th Oct, 2013  |  Contact: John  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Oct, 2013More details…
  • 100%
    "We contact David for a fault with our Westinghouse Dishwasher having had him previously come fix the system whilst under warranty. The dishwasher had developed an unusual fault and after replacing the board that looked likely to be the cause the fault persisted. David was outstanding in terms of following through in the diagnosis and repair of this fault. He was more than fair in terms of what he charged us for the work he carried out and offered us a variety of options at every step of the job. He place considerable priority in getting the issue resolved for us quickly and in the most cost effective manner and I would have no hesitation in recommending his work."
    Rating by: Karla  |  Rating posted: 24th Oct, 2013  |  Contact: David  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Oct, 2013More details…
  • 63%
    "Dave was really pleasant on the phone and very quick to help us in aid of repairing our washing machine.
    I was not able to be there on the day he came, so my wife who was at home with our newborn baby was fine to deal with him.

    We asked him to first supply a quote for the job, which as you can imagine is standard practice to do.
    My wife asked for a total cost of repair...
    Dave quoted $130 and we were happy to proceed.

    However on the next day that Dave came to our home to finish the repair, the bill was made to $253!

    My wife was shocked but did not know what to do or say to him. And she could not get ahold of me at that time as I was still away on business.

    We later worked out what Dave had done by looking at the invoice... He had charged $130 for 'the part' and then other services including labour etc on top!

    Correct me if I am wrong but no body ever quotes"just the part" when a customer asks for a full total cost quote.

    This is VERY TRICKY and almost even CONNIVING. I feel he took advantage of my wife being a lady home alone with a baby and thought she possibly would not be so aware of what should be stated when a full quote is asked for.

    In all the years we have EVER used serviceman, no one has ever quoted just the part on the day...

    Cheeky! BE WARY!
    "

    David responded:
    "Thank you for your rating and feedback. This was the first I was aware that you had a concern with the washing machine repair.There was obviously a miscommunication between your wife and myself as the $130 + GST price quoted was for the part only and did not cover the service call and labour. I did not realise she was asking for a total cost of repair as we were discussing the price of parts and the cost of a new machine. I am sorry for the confusion and there was no intent on my part to hide the additional costs or deceive your wife. A quick phone call or raising the matter when the job was completed would have alerted me to your concerns and we could have easily addressed them. I am happy to discuss further or take the part back into stock and credit cost of the repair. "
    Rating by: Blade  |  Rating posted: 22nd Sep, 2013  |  Contact: Dave   |  Job date: Aug, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 20%  |  Value: 50%
    22nd Sep, 2013More details, one reply…
  • 100%
    "Fantastic service, professional and on time."
    Rating by: Allan  |  Rating posted: 4th Sep, 2013  |  Contact: Dave  |  Job date: Aug, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Sep, 2013More details…
  • 100%
    "Our washing machine had stopped spinning. I called David in the morning & he came out that afternoon & fixed it, replacing a part. Fantastic service & price very happy! Thanks."
    Rating by: Corinne  |  Rating posted: 17th May, 2013  |  Contact: David  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th May, 2013More details…
  • 100%
    "Excellent honest swift service. Great value. Will recommend to others and use again ourselves."
    Rating by: Troy  |  Rating posted: 13th May, 2013  |  Contact: Dave  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th May, 2013More details…
  • 100%
    "I won\'t be using anyone else in future! "
    Rating by: Laura   |  Rating posted: 22nd Apr, 2013  |  Contact: Dave  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Apr, 2013More details…
  • 100%
    "Dave was one of three who responded but I chose him because it turns out I had used him before I realised. He is a great communicator, turned up on time and did the job pronto with no fuss. Highly recommended. "
    Rating by: Denise  |  Rating posted: 19th Feb, 2013  |  Contact: David  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Feb, 2013More details…
  • 100%
    (no comment)
    Rating by: Stephanie  |  Rating posted: 12th Nov, 2012  |  Contact: David  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Nov, 2012More details…
  • 98%
    "We came home after a weekend away to find our fridge not working. I phoned David on Monday morning and he was at our place an hour later. Then he diagnosed and repaired the fault within an hour. Wow, awesome service!"
    Rating by: Jason  |  Rating posted: 29th Oct, 2012  |  Contact: David  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    29th Oct, 2012More details…
  • 100%
    "Efficient, friendly, on time. Many thanks."
    Rating by: Mark  |  Rating posted: 9th Jul, 2012  |  Contact: David  |  Job date: Jul, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Jul, 2012More details…
  • 100%
    "David (The Appliance Doctor) was quick, honest, and friendly. He identified the problem in our washing machine fairly quickly and repaired it on the spot. His callout fee ($50GST) plus labour was reasonably priced and you feel that you\'re getting your money\'s worth due to David\'s expertise. Would recommend him to friends and family with appliance problems."
    Rating by: John  |  Rating posted: 18th Jun, 2012  |  Contact: David Dickinson  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jun, 2012More details…
  • 100%
    "I highly recommend the Appliance Doctors. David fixed our old F&P oven in a flash as he had the parts on his van.Great service, great comminucation and great workmanship."
    Rating by: Mike  |  Rating posted: 18th May, 2012  |  Contact: David  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th May, 2012More details…
  • 100%
    "I was impressed by the response time, and the quality of work. When it came to the cost I was blown away by it being considerably less than I expected. A great job and I will be recommending Appliance Doctor to my friends.
    "
    Rating by: Dale  |  Rating posted: 6th Mar, 2012  |  Contact: Dave Dickinson  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2012More details…
  • 100%
    "Easy to deal with and sourced the part required promptly."
    Rating by: John  |  Rating posted: 6th Mar, 2012  |  Contact: David Dickinson  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2012More details…
  • 100%
    "David repaired my old Westinghouse oven and it\'s as good as new. Prompt, efficient and very quick work. cannot recommend too highly. "
    Rating by: Sharyn  |  Rating posted: 18th Sep, 2011  |  Contact: David  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Sep, 2011More details…
  • 100%
    "Top notch fridge thermostat repair. Explained the possible options at the start, arranged a suitable time, and chande it at my daughter's request (when she surfaced!)...was prompt and successful. The bill seemed reasonable to me. Could not ask for better.
    Barry
    "
    Rating by: Barry   |  Rating posted: 8th Dec, 2009  |  Contact: David  |  Job date: Dec, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Dec, 2009More details…
  • 94%
    "Very easy to deal with and professional. "
    Rating by: Paula Smith  |  Rating posted: 11th Feb, 2007  |  Contact: David  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    11th Feb, 2007More details…

Unauthenticated ratings (1)

  • 100%
    "Asked Dave to check out a leaking washing machine outflow pipe and seals on a dishwasher, he showed up on the dot, when he said he would, said parts would need to be sourced, was back as soon as they had arrived and fixed everything in a jiffy. Easy to deal with, quote and final price very reasonable, comunicated well. Am happily using them again with other appliances."
    Rating by: Tina  |  Rating posted: 17th Jul, 2011  |  Contact: Dave  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Tina, 17th Jul, 2011More details…

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