Auckland Lock Services Limited / Commercial Locksmiths in Mt Eden

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Primary contact
Debra

Postal address
PO Box 56104
Dominion
Auckland 1446

  • 100%
    "Very pleasant lady to deal with. Locksmith turned up on time and did the job for the amount quoted."
    Debra responded:
    "Cheers Terry, appreciate your comments :)"
    Rating by: Terry  |  Rating posted: 8th Nov  |  Contact: Debra  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th NovMore details, one reply…
  • 98%
    "Great device and follow up , had a problem with a lock but they followed through and got it all sorted "
    Debra responded:
    "Cheers Brendon, I am glad we managed to get it all resolved. "
    Rating by: Brendon  |  Rating posted: 26th Oct  |  Contact: Hamish  |  Job date: Oct, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th OctMore details, one reply…
  • 93%
    "Very helpful and even though didn't have all that we needed it was easy to order and pick up from another branch and pay once at first place."
    Debra responded:
    "Happy we could help, cheers for the review"
    Rating by: Brenda  |  Rating posted: 28th Sep  |  Contact: n  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 90%
    28th SepMore details, one reply…
  • 100%
    "Awesome service always puts the customer first with fast and efficient delivery. Keep up the great work Baden and team. Thank you for your business relationship."
    Debra responded:
    "Thank you, customer service is our aim."
    Rating by: Losivai  |  Rating posted: 27th Sep  |  Contact: Baden  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th SepMore details, one reply…
  • 100%
    "Hamish was pleasant, helpful, professional and very knowledgeable in his field. Cleaned up area where he was working (very impressed). "
    Debra responded:
    "Hi again, thank you for taking the time to review :)"
    Rating by: Caroline  |  Rating posted: 30th Aug  |  Contact: Hamish Gouldstone  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th AugMore details, one reply…
  • 100%
    "Very professional team. Fast, friendly & competitive.
    Highly recommended. Thanks in particular to Jay & Vaughn.
    "
    Debra responded:
    "Hi Milan, very much appreciate you feedback :)"
    Rating by: Miln  |  Rating posted: 30th Aug  |  Contact: Miln  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th AugMore details, one reply…
  • 100%
    "Great service - rapid and helpful. Happy to be inside the house again!"
    Debra responded:
    "Thanks Kylie, glad we could help. Enjoy the rest of your gardening :)"
    Rating by: Kylie  |  Rating posted: 25th Aug  |  Contact: ?  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th AugMore details, one reply…
  • 100%
    "I ordered a couple of locks online to be keyed alike. I received a call the same day to say they had been sent and they arrived the next day in Wellington exactly as promised."
    Debra responded:
    "Hi Ross, appreciate the feedback, look forward to future business dealings when you need us!!!"
    Rating by: Ross  |  Rating posted: 24th Aug  |  Contact: Auckland Lock Services  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th AugMore details, one reply…
  • 98%
    "Excellent communications. Prompt quote, keep in touch all the way through the process, and completed when they said."
    Debra responded:
    "Hi Robyn, thanks for your feedback, we appreciate it . "
    Rating by: Robyn  |  Rating posted: 27th Jul  |  Contact: Debra  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    27th JulMore details, one reply…
  • 95%
    "Overall it was a great experience. They were knowledgeable and knew what they were doing. "
    Debra responded:
    "Hi Andy, thank you for your positive feedback, Jay and his team are doing a great job in the Electronics area, I will certainly pass on your review "
    Rating by: Andy  |  Rating posted: 19th Jul  |  Contact: Jay  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    19th JulMore details, one reply…
  • 100%
    "I have used Auckland Lock Services for over a year now and have always found their service to be excellent. Without exception, the team is helpful, friendly and competent. On the rare occasion I have hit a glitch, they are more than willing to sort out any issues promptly and professionally. "
    Debra responded:
    "Hi Sue, thank you so much for your review, it is great to hear we are exceeding your expectations. Debra "
    Rating by: Sue  |  Rating posted: 28th Jun  |  Contact: Sue Wightman  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th JunMore details, one reply…
  • 100%
    "Great work, thanks guys "
    Debra responded:
    "Hi Chantelle, appreciate you taking the time to review. Glad we could help. Deb"
    Rating by: Chantelle  |  Rating posted: 28th Jun  |  Contact: Chantelle Mullins  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th JunMore details, one reply…
  • 100%
    "Sorry couldn't remember the young man's name who carried out the service, but he was fantastic. Great result, offered alternatives after we explained why we were getting the lock installed. Helpful, friendly, professional service. Thank you!"
    Rating by: Teremoana  |  Rating posted: 31st Jan  |  Contact: Deb Clarke  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st JanMore details…
  • 100%
    "great communication, friendly, reasonable pricing. No more handful of old rusting keys. "
    Debra responded:
    "Hi Christine, so glad you are happy with the work, I will pass on your message. Very Christmas :)"
    Rating by: Christine  |  Rating posted: 21st Dec, 2016  |  Contact: Hamish  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Dec, 2016More details, one reply…
  • 83%
    "I have used the store before, elder gentleman has retired,Store employee, very vague with sorting the booking. But once head office got the booking they confirmed date with me by text, but couldn't give a time till the day.I would like to add to my earlier rating, that the technician that arrived to do the job, was polite and professional in his whole operation"
    Debra responded:
    "Hi Kirsty, appreciate you taking the time to comment. I felt that we had made an arrangement with a two hour window which is our usual procedure, apologies for the initial contact; we will certainly make sure he has further training. We appreciate your business. Deb - Operations/Admin "
    Rating by: Kirsty  |  Rating posted: 23rd Nov, 2016  |  Contact: New Lynn branch  |  Job date: Nov, 2016
    Communication: 90%  |  Quality: 90%  |  Reliability: 70%  |  Value: 80%
    23rd Nov, 2016More details, one reply…
  • 100%
    "Excellent service. The Locksmith that arrived was professional and got the job done quickly. "
    Debra responded:
    "Hi Kayla, appreciate the feedback :)"
    Rating by: Kayla  |  Rating posted: 9th Nov, 2016  |  Contact: Debra Clarke  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Nov, 2016More details, one reply…
  • 100%
    "We required a whole lot of locks changed and keys cut for our villa after a burglary. From the initial phone call to the fallout to the follow up the service given my Jay and the folk at Auckland lock services was faultless. They were prompt,professional and friendly. Jay was efficient and kept us in the loop with wat was happening. There were some older locks that other locksmiths said were impossible to cut keys for but Jay managed to cut some for us. A job well done and I would recommend them without any hesitation. Thanks guys."
    Debra responded:
    "Hi Dominic Thanks so much for taking the time to comment, it certainly was a pleasure to help you, look forward to being of assistance again."
    Rating by: Dominic  |  Rating posted: 3rd Nov, 2016  |  Contact: Jay Bonnici  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Nov, 2016More details, one reply…
  • 98%
    "Excellent communication, speedy and good job."
    Debra responded:
    "Hi Zoe, appreciate your comments :)"
    Rating by: Zoë  |  Rating posted: 12th Oct, 2016  |  Contact: Hamish  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    12th Oct, 2016More details, one reply…
  • 100%
    "Absolutely lovely. Not only did he do a great job, he also put up with our two young boys chatting to him and showing him all of their toys :) I would definitely recommend him and the company to others needing similar work done. Thank you!"
    Debra responded:
    "Hi there, I will pass this on to Hamish, thanks for taking the time to favorably comment. "
    Rating by: Coralie  |  Rating posted: 11th Oct, 2016  |  Contact: Hamish  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2016More details, one reply…
  • 100%
    "Our problem was rectified promptly and efficiently by Neale who was a pleasure to deal with."
    Debra responded:
    "Fantastic, happy we could help and as Neale is new to us, its absolutely awesome to have received your positive feedback :)"
    Rating by: Shiona  |  Rating posted: 7th Oct, 2016  |  Contact: Neale  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Oct, 2016More details, one reply…
  • 95%
    "Fantastic service, from initial visit to store, telephone booking, and onsite installation. Wouldn't hesitate to recommend or use again. Thank you!"
    Debra responded:
    "Excellent to hear :)"
    Rating by: Karen  |  Rating posted: 20th Sep, 2016  |  Contact: Hamish  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    20th Sep, 2016More details, one reply…
  • 95%
    "Very good service - booked job in quickly, called back with query, arrived within the stated timeframe, rang before arriving at job, dealt with the issue efficiently and professional. Tenant very happy. Did everything they said they would do."
    Debra responded:
    "So pleased you are happy, it was a pleasure to have been of service "
    Rating by: Querida  |  Rating posted: 20th Sep, 2016  |  Contact: Kurt  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    20th Sep, 2016More details, one reply…
  • 100%
    "The team communicated well, arrived within the time period quoted and completed the work to a high standard. We are very happy with the Job."
    Debra responded:
    "Many thanks Peter, thanks for your loyalty in your return work "
    Rating by: Peter  |  Rating posted: 16th Sep, 2016  |  Contact: Kurt  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2016More details, one reply…
  • 100%
    "Deb and Bryce from Auckland Lock Services have always been very prompt to respond to our requests and deliver as promised. They are very professional - I would have no hesitation recommending them. "
    Debra responded:
    "Hi Daniel, thank you for your feedback, very much appreciated, we certainly do strive for excellence so it is great to know you are happy :)"
    Rating by: Daniel  |  Rating posted: 13th Sep, 2016  |  Contact: Daniel Peak  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Sep, 2016More details, one reply…
  • 100%
    "Deb was amazing on email and hamish was great, fast and gave the best deal for me. I would recommend them to everyone. Best company I have come Across in a long time."
    Rating by: Rich Chandler  |  Rating posted: 12th Aug, 2016  |  Contact: Hamish  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Aug, 2016More details…
  • 93%
    "Great customer service from the initial phone call to the locksmith. This is the t third time we have used Auckland Lock Services and I would have no hesitation in recommending them to others. "
    Debra responded:
    "Hi Irma, thank you very much for your review, always a pleasure to look after our return clients."
    Rating by: Irma  |  Rating posted: 10th Aug, 2016  |  Contact: HG  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    10th Aug, 2016More details, one reply…
  • 100%
    "After having my house broken in - I contact Auckland Lock Services. They arrived that door. Efficient change of locks and great price. Vincent was excellent. Thank you you guys for a job well done "
    Debra responded:
    "Thank you for your kind words"
    Rating by: Carol  |  Rating posted: 10th Jul, 2016  |  Contact: Vincent  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Jul, 2016More details, one reply…
  • 100%
    "Quick response. Competent workmanship. Excellent communication. Highly recommended. "
    Debra responded:
    "Thank you do much for taking the time to make your comments, we are glad we could help"
    Rating by: Emile  |  Rating posted: 21st Jun, 2016  |  Contact: Emile Francis  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jun, 2016More details, one reply…
  • 100%
    "Great service. Spent time explaining what they would be doing to service my safe combination lock, which I had dropped in to their workshop (the door of the safe). Quoted a very reasonable price. Rang next day to say was ready and fully explained the work that had been done etc when picked up. The final price was less than the quote and was great value. I was impressed with all the staff I dealt with. Highly recommend this business. "
    Debra responded:
    "Hi Gerry, we really appreciate you taking the time to pop up this fantastic review, I am thrilled that we were able to give you such a good experience. "
    Rating by: Gerry  |  Rating posted: 16th Jun, 2016  |  Contact: Baden May  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Jun, 2016More details, one reply…
  • 100%
    "A challenging job done well again. Very pleased with the first install and looking forward to the same long terms results with the second. Efficient, tidy and friendly service. Wouldn't hesitate to utilise Auckland Lock Services again in the future."
    Debra responded:
    "Many thanks for your response :)"
    Rating by: Gary  |  Rating posted: 22nd Mar, 2016  |  Contact: Baden  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Mar, 2016More details, one reply…
  • 100%
    "Excellent service from start to finish and very reasonable prices, in fact cheapest call out rate out of 3 I phoned"
    Debra responded:
    "Thanks Wendy, a pleasure to deal with you"
    Rating by: Wendy  |  Rating posted: 14th Mar, 2016  |  Contact: Jay  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Mar, 2016More details, one reply…
  • 100%
    "Fantastic company to deal with. Kurt, the contact in the office is very approachable, communicates clearly & concisely and was great to deal with. Completely understood my needs.

    Baden, the technician sent to do the job was friendly, tidy and reliable. Did a great job and even cleaned up afterwards.

    Couldn't be more satisfied with the effort from Auckland Lock. Highly recommend to all."

    Debra responded:
    "Many thanks for your positive thoughts, its our pleasure :)"
    Rating by: Breandan  |  Rating posted: 23rd Nov, 2015  |  Contact: Kurt/Baden  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Nov, 2015More details, one reply…
  • 100%
    "Came when said they would, phoned 30 mins in advance. Fixed the broken lock, tidied up nicely and provided advice for future. Highly recommended."
    Debra responded:
    "Thank you for taking the time to come on line, I am glad we could help."
    Rating by: Anna  |  Rating posted: 17th Nov, 2015  |  Contact: Forgotten  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Nov, 2015More details, one reply…
  • 100%
    "First class service ! Prompt, tidy and courteous."
    Debra responded:
    "Hi Susan, I am glad you are happy with the outcome, have a great day :)"
    Rating by: Susan Gillman  |  Rating posted: 6th Oct, 2015  |  Contact: Braden  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Oct, 2015More details, one reply…
  • 100%
    "Great Job - Van was very precise and carefully explained the features of the new lock. Would recommend and use again."
    Debra responded:
    "Cheers Warren, appreciate you taking the time to comment :)"
    Rating by: Warren  |  Rating posted: 1st Oct, 2015  |  Contact: Van  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Oct, 2015More details, one reply…
  • 93%
    "Easy to deal with. Quick response and good value.."fixed" rather than "replaced". Thanks"
    Debra responded:
    "Thanks you for taking the time to comment, please the interaction has gone well."
    Rating by: Matt  |  Rating posted: 15th Sep, 2015  |  Contact: HR  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    15th Sep, 2015More details, one reply…
  • 90%
    "Great service and awesome technicians. Highly recommemend. We will be using these guys a lot more for our projects."
    Debra responded:
    "Thanks so much Kayne, we look forward to your continued work."
    Rating by: Kayne  |  Rating posted: 7th Sep, 2015  |  Contact: Kayne Storie  |  Job date: Sep, 2015
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    7th Sep, 2015More details, one reply…
  • 95%
    "Excellent service. Very fast and efficient installation of new locks. Friendly chat while working, but kept focused on the job at hand. Quality result.

    Thanks."

    Debra responded:
    "Appreciate your review"
    Rating by: Brent  |  Rating posted: 5th Aug, 2015  |  Contact: Badin  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    5th Aug, 2015More details, one reply…
  • 98%
    "They didn't ask us to rate their business but we want to as we're just so impressed with the service we received. Arrived home to find the door handle had failed. It's the only entrance into our home so we were locked out - and one of us was supposed to be hopping on a plane later that night. It was after hours but when we rang Auckland Lock Services we were put on to Joe who was on call out. Joe arrived at our place in record time, and removed and replaced the handle promptly and professionally. For a very reasonable price too given it was an after hours job. Really pleased with the service and will take every opportunity to recommend Joe and Auckland Lock Services to others."
    Debra responded:
    "Hi and thanks so much for your feedback, I will most certainly pass this on to Joe. Hope the trip goes well!!!!!"
    Rating by: Pip & Tony  |  Rating posted: 19th May, 2015  |  Contact: Joe  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    19th May, 2015More details, one reply…
  • 100%
    "Auckland Lock Services provided me with a professional home lock service this week. The communication and workmanship was exceptional - and I appreciated the expert advice provided by Baden which really improved my house security. An excellent, reliable company. Thank you. "
    Debra responded:
    "Hi Harima We really appreciate you taking the time to rate us and thank you very ,much for your positive response. All the best Deb "
    Rating by: Harima  |  Rating posted: 5th May, 2015  |  Contact: Debra  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th May, 2015More details, one reply…
  • 98%
    "Needed a new door lock fitted and they came out within 48h. Fast professional service, reasonable price. Would recommend them."
    Debra responded:
    "Many thanks for your feedback, appreciated"
    Rating by: Sarah Jackson  |  Rating posted: 17th Apr, 2015  |  Contact: Debra  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    17th Apr, 2015More details, one reply…
  • 90%
    "Excellent service - Please ignore the below rating. I did rated in error previously."
    Debra responded:
    "Thanks so much :)"
    Rating by: Marie  |  Rating posted: 24th Mar, 2015  |  Contact: Deb  |  Job date: Mar, 2015
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    24th Mar, 2015More details, one reply…
  • 100%
    "Always fast effecient service with a smile. Highly recommend."
    Debra responded:
    "Cheers Stuart"
    Rating by: Stuart  |  Rating posted: 21st Mar, 2015  |  Contact: Deborah Clarke  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Mar, 2015More details, one reply…
  • 100%
    "Talk about efficient and onto it. Deb knew how to arrange for the job to be done properly and super quick with no mucking about. They got someone there the same afternoon! The job was Akld and I am Hawkes Bay so I usually have to waste time micromanaging things from afar - but these guys were all over it. Great communication is a big help! Thanks."
    Debra responded:
    "Thanks so much, it was a pleasure to help you, all the best with the sale :)"
    Rating by: Karyn  |  Rating posted: 27th Feb, 2015  |  Contact: Deb Clarke  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Feb, 2015More details, one reply…
  • 100%
    "Very fast and efficient service. Reasonable price for job undertaken.
    Great customer service and response time.
    "
    Debra responded:
    "Many thanks for your feedback, appreciated :)"
    Rating by: Viv  |  Rating posted: 25th Feb, 2015  |  Contact: Kurt Bryhn and Deb Clarke  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Feb, 2015More details, one reply…
  • 100%
    "Excellent service.

    Running slightly late but had a phone call to explain and check that revised time (only about 15 minutes later than originally agreed) was OK.

    Baden explained lots about the locks and instructed us carefully in the use of the new one.

    No mess and a very tidy operation."

    Debra responded:
    "Many thanks for your positive feedback :)"
    Rating by: Richard  |  Rating posted: 26th Nov, 2014  |  Contact: Baden  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Nov, 2014More details, one reply…
  • 95%
    "The work was carried out to our complete satisfaction, and paid for by cheque at the time.

    I congratulate the firm on the efficiency, patience and customer service qualities exhibited by Hamish. He was very understanding of the needs of a 90-year-old lady, very willing to listen to her (and to me also!) and to explain everything that we might be unclear about. In addition he did a good clean job, and cleared up well afterwards.

    For such a young fellow, early in his locksmith career, Hamish impressed us as a very capable tradesman and an excellent representative for your company. We considered him a credit to Auckland Lock Services Ltd."

    Debra responded:
    "Many thanks for your positive feedback :)"
    Rating by: Laurie  |  Rating posted: 3rd Sep, 2014  |  Contact: Hamish Gouldstone  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    3rd Sep, 2014More details, one reply…
  • 100%
    "I had my front door lock changed today. They provided a quick quote and were able to do the job the next day. The installation was quick and very friendly. Overall, great service :)"
    Rating by: Sanjiv Menon  |  Rating posted: 21st Aug, 2014  |  Contact: Hamish  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Aug, 2014More details…
  • 100%
    "Very efficient at quoting and once booked in the job started exactly when they said and worked out a bit cheaper than the original quote and was nice and tidy afterwards, would definitely recommend."
    Debra responded:
    "Many thanks for your positive feedback :)"
    Rating by: Michael  |  Rating posted: 12th Aug, 2014  |  Contact: Debra Clarke  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Aug, 2014More details, one reply…
  • 93%
    "Well organised to meet my tight deadline when I could meet on site, thanks Debra . John the serviceman was knowledgeable and kept us fully informed of what was happening and gave us options to select from
    Professionalism at its best
    .
    "
    Debra responded:
    "Many thanks for your positive feedback :)"
    Rating by: Tony  |  Rating posted: 17th Jul, 2014  |  Contact: Tony  |  Job date: Jul, 2014
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    17th Jul, 2014More details, one reply…
  • 100%
    "Great service
    Only a small job but on time and on budget.
    Highly recommend them
    "
    Rating by: Richard   |  Rating posted: 14th Jul, 2014  |  Contact: Debra Clarke  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Jul, 2014More details…
  • 100%
    "Great service. Orders done the day we put them and with delivery the next day. Highly recommend them "
    Deb responded:
    "Thanks Glenda, its a pleasure to deal with you too :)"
    Rating by: Glenda  |  Rating posted: 6th Mar, 2014  |  Contact: Debra Clarke  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2014More details, one reply…
  • 100%
    "I have used Auckland Locksmith on a couple of occasions now. Latest was a phone call and a emailed photo and my problem was solved. Why because they really know what they are talking about.
    I have often recommended others to try Auckland Lock when they get no joy else where, each time feed back has been, wow they are great, service was friendly and professional
    "
    Deb responded:
    "Much appreciated, cheers."
    Rating by: Rosey  |  Rating posted: 21st Feb, 2014  |  Contact: Deb Clarke  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Feb, 2014More details, one reply…
  • 95%
    "I've used Auckland Lock services for a number of years and have found them to be highly professional and very reliable. "
    Deb responded:
    "Much appreciated, cheers."
    Rating by: Phil  |  Rating posted: 21st Feb, 2014  |  Contact: Deb Clarke  |  Job date: Feb, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    21st Feb, 2014More details, one reply…
  • 100%
    "Prompt efficient service. Very easy to deal with and good result. They fixed a lock on my gate that wasnt working. Last year they replaced all the locks in my newly purchased house with deadlocks and all using one key.Gave me very helpful advice."
    Deb responded:
    "Hi Julie Baden asked me to pass on to you that the secret with this gate lock will be to keep it lubricated! If you would like to pop into pour shop, we sell a product called Inox which will do the trick :)"
    Rating by: Julie  |  Rating posted: 23rd Oct, 2013  |  Contact: Debra  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Oct, 2013More details, one reply…
  • 83%
    "Technician arrived promptly and managed to pick the lock as we had the wrong key to our tenanted property. Had old lock replaced and re-positioned to avoid needing to slam the door shut. Very tidy job and great service.

    Price was reasonable."

    Deb responded:
    "Thank you for your feedback, appreciate you taking the time."
    Rating by: Alan  |  Rating posted: 9th Oct, 2013  |  Contact: Debra Clarke  |  Job date: Oct, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 50%
    9th Oct, 2013More details, one reply…
  • 100%
    "We found the service from Auckland Lock Services to be extremely efficient and of an excellent standard. The communication was fantastic and they were able to provide us with the expert opinion we needed as to which locks would best meet our needs. Highly recommended."
    Deb responded:
    "Many thanks Laura, its been a pleasure to deal with you also, all the very best"
    Rating by: Laura  |  Rating posted: 1st Oct, 2013  |  Contact: Baden / Deb  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Oct, 2013More details, one reply…
  • 100%
    "Nothing more to say than 'FANTASTIC"

    We locked ourselves out, and Auckland Lock Services were there in a good timely fashion to do the deed and get us back in. Friendly service and handy tips. Thanks Deb and Team. Awesome job. A+++++

    Craig

    "

    Deb responded:
    "Many thanks for your great feedback, I am glad we could respond so quickly and help you out."
    Rating by: Craig  |  Rating posted: 30th Sep, 2013  |  Contact: Deb Clarke   |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Sep, 2013More details, one reply…
  • 100%
    "Hi,

    We recently contracted Auckland Lock Services to do our locks for all the windows and doors at our house.

    We found them to be highly professional, prompt, reliable, and quick to respond to our questions & needs.

    Joe, the locksmith, was highly methodical and prompt. He even fixed our door latch which was not part of the job!

    Thank you Joe!

    Dana
    "

    Deb responded:
    "Many thanks Dana, its been a pleasure"
    Rating by: Dana  |  Rating posted: 28th Sep, 2013  |  Contact: Joe & Deb  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Sep, 2013More details, one reply…
  • 100%
    "Joe from Auckland Lock Services installed a new lock on my front door and did some re-keying around the house. Punctual, friendly, tidy and also helped out ad-hoc with another problem lock. Communication is excellent, via Debra who is quick to respond via phone, email and text. Fantastic service overall!"
    Deb responded:
    "Joe is one of our most liked servicemen on the road and you an see why!!!! Thanks for the feedback. "
    Deb responded:
    "Hi Lisa, only too happy to have helped you achieve your end result!!!! Thanks so much for the great feedback."
    Rating by: Lisa  |  Rating posted: 2nd Sep, 2013  |  Contact: Debra, Joe  |  Job date: Aug, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Sep, 2013More details, 2 replies…
  • 100%
    "I have used the services of Auckland Locks for over 15 years both personally and professionally, these guys are the gold standard in services, quality and price! I could not recommend then more highly and they treat you like part of the family, who could ask for more!"
    Deb responded:
    "Many thanks as always Annalise, we certainly value your loyalty to us "
    Rating by: Annalise  |  Rating posted: 26th Jul, 2013  |  Contact: Deb  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Jul, 2013More details, one reply…
  • 100%
    "New key and remote for my Ford Falcon, perfect service and great deal as usual! Thanks Auckland Lock Services Ltd!!"
    Deb responded:
    "Cheers Chris, only too happy to help, its great to have your return business"
    Rating by: Chris  |  Rating posted: 25th Jul, 2013  |  Contact: Deb, Jay  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Jul, 2013More details, one reply…
  • 100%
    "We have used Auckland Lock Services on a number of occasions. They are always efficient and professional.
    An absolute pleasure to deal with! Thanks Deb.
    "
    Deb responded:
    "Appreciate your comments, thanks alot "
    Rating by: Rebekah  |  Rating posted: 24th Jul, 2013  |  Contact: Deb  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Jul, 2013More details, one reply…
  • 98%
    (no comment)
    Deb responded:
    "Many thanks :)"
    Rating by: Lillie  |  Rating posted: 28th Mar, 2013  |  Contact: Debra Clark  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    28th Mar, 2013More details, one reply…
  • 100%
    "Auckland Lock Services provide a quality service with friendly accommodating staff – you could not ask for anymore! "
    Rating by: Bruce  |  Rating posted: 14th Dec, 2012  |  Contact: Debbie  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Dec, 2012More details…
  • 93%
    (no comment)
    Deb responded:
    "Thank you for your 93 rating , we appreciate your business."
    Rating by: Finlay   |  Rating posted: 12th Dec, 2012  |  Contact: Jay  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    12th Dec, 2012More details, one reply…
  • 98%
    "Auckland Lock Services are a very proffesional company who go the full distance in enusring their work is first class.Also the experience and suggestions of their locksmiths will save you time and money in the long run.

    Less breakins and reduced vandalsim oportunities

    Highly recommended "

    Deb responded:
    "Many thanks for your positive feedback, we really do appreciate you taking the time :)"
    Rating by: Alan  |  Rating posted: 9th Oct, 2012  |  Contact: Joe  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    9th Oct, 2012More details, one reply…

Primary contact
Debra

Phone number
09 631 7680

Phone number (alternative)
0800 856 257

Website
www.aucklandlock.co.nz

Availability
This week/ASAP

Physical address
601 Dominion Road,
Mt Eden,
1041

Postal address
PO Box 56104
Dominion
Auckland 1446

About us
Privately owned with two shops and 4 mobile vans, Auckland Lock Services offers great experience in the Locksmithing industry.
Trusted MLAA memb...

What we do
Obligation free survey and quote service
Masterkey systems
Lockouts
Repairs and replacements of locks and other hardware
Upgrade of security
Key cutting, most keys including transponders
Safe sales and service
Digital locks
Door closers
Workshop on site at Dominion Rd
Full mobile service 24 hours
Saturday morning service at our Dominion Rd shop
Friendly, knowledgeable staff


Categories we service
Residential Locksmiths, Locksmiths and Key Cutters, Key Cutting , Emergency Locksmiths, Commercial Locksmiths

Areas we service
Waitakere City and Suburbs, Waitakere City, Northcote, Manukau City and Suburbs, Manukau (Auckland), Auckland Central

Character count:

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