Bedrock Pavers / Concreting Contractors in Wainuiomata

I have been trying to contact Ned for the last 2 months to see if this is normal or something to worry about but he will not respond to my email and while I have managed to call him and he has said he may come out on 4 separate occasions, he has bailed on each one leaving me waiting at home just in case… he does turn up.

Our quote by Bedrock pavers was the most expensive of 3 that we got at the time. We went with them due to the good reviews on this site and because they said they could start immediately.

Initially Ned was very friendly, his communication was great and he got the work started quickly. The concrete was poured on two separate days, the 16th and 18th of June 2021. The 18th was the start of a southerly and a weekend of heavy rain.

Looking at the other reviews I do wonder if the decision to go ahead in the rain made all the difference. It was 5-9 degrees that day, a little over 5mm of rain total (drizzling on and off all day) with the heaviest rain during the morning when they laid it.

There was a patch of concrete in the middle which they left for a few hours then came back and finished later which is now the area which is crumbly (my assumption is they have worked water into the surface which has weakened it). There was also power lines over head which dripped water on it while they laid it. This resulted in a line of discolouration that can be best described as looking like bird **** down the entire driveway.

After giving it a week I mentioned the discolouration and blotchiness to Ned and was told that its normal and it will fade as the concrete sets, the impression given was that this would be over the next month. We placed a lot of trust in Ned and paid the full amount straight away.

Its now 5 months after they did the work and it still blotchy everywhere and the issue of the crumbly concrete is still outstanding.

The experience I am currently getting from Ned feels like rating this 0 for everything. I'm trying to balance this with the fact that the experience during the work was much better.

I have included some photos here to give a better idea of what it looked like...

https://www.digitalstorefront.nz/sites/driveway-details"

Thank you Bedrock pavers I couldn't be happier with your work!!"

The job was done quickly and professionally with great attention to detail and we are extremely happy with the result.

The guys cleaned up afterwards wonderfully and were easy to deal with the whole job. I have no hesitation in recommending Nick and his team to anyone who needs a quality job done for a reasonable price.

I would use them again without reservation

Arron"

Result: great service, fair price for both parties, clear and timely communication, great engagement, site left tidy afterwards ... all of which all resulted in a great job.

Would definitely use again and recommend without reservation to others."

Peter Webb
Loss Adjuster"