Name: Bennett Plumbing & Drainage Ltd
Telephone: 095767137
Rating: 40.5

Ratings

0%

"Charged DOUBLE the quoted fee ripping my old grandmother off, wouldn’t recommend them to my worst enemy. There is no excuse for ripping of the elderly, charged $6k instead of the $3k quoted and my Nan had to pay weekly to pay it back because she was lied to able the cost to begin with"
Rating by: Andrew | Rating posted: 5th Feb, 2021 | Contact: Bennet Plumbing | Job date: Feb, 2021
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Andrew•5th Feb, 2021•More details…
0%

"DO NOT USE THIS COMPANY!
This company verbally quoted my grandmothers job at $3000 less than what she was charged which ended up being almost double the quoted value, no mention was given that they would charge this much more until the work was complete and when I fronted about the extra cost Bennett’s were rude and refused to consider lowering bill. My grandmother had to take out a repayment plan to afford the extra unjustified expense. Way to advantage of an old lady guys!!!
This… review was from a while ago now but I notice they have taken their business down (and with it my review) from google so feel it is appropriate to share here. Still happy to negotiate with you guys though I have tried on behalf of my grandmother several times ..."
Rating by: Andrew | Rating posted: 23rd May, 2019 | Contact: Unsure | Job date: May, 2019
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Andrew •23rd May, 2019•More details…
0%

"At the end of this saga, I spent over $1000 for nothing. Less than 3 weeks after the repair was done (Story below), I discovered that we still had the backflow problem. I called the company and left a message, never to be called back again. I then chose to get a new hot water cylinder via another company I found on No cow boys, who did an excellent job, charged me more than 1200 less than what this company quoted me, plus there were no surprises. Look up the cylinder guy if you have cylinder… troubles.

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I looked this company up on No Cowboys and asked them for help with our hot water cylinder\'s pressure relief valve throwing out water every time we used the mixers in the house. The lady I talked to over the phone was very helpful in explaining that this is a \"back pressure\" issue and we will need to change some valves. The plumber turned up the same day, earlier than expected, which was great.

Unfortunately, the plumber fixed the problem by changing all the valves plus adding a pressure limiting valve, which means we now have very low pressure on all taps. The plumber suggested we change our hot water cylinder, and gave me a quote for $2,500-3,500

I was charged $1001, much more than expected. However, a later conversation with the company indicated that this was because of some extra parts they had to use.

I was charged labour for 3.5 hours, which included the plumber spending about 45 minutes giving me a quote (not written) for a new cylinder and writing the invoice up, as well as another 30 minutes travelling to and from the base. A later conversation with the company makes me believe that this is normal practice/ I was also charged another $50 for the call out.

In the end, I found it quite rude that the plumber told me that his office are concerned about whether they will get their money, so asked me to write my complete name on the invoice after he had me sign it a few minutes back. Apparently they need it for debt collection - again I was later told this is standard practice (however, I\'ve never come across this).

I am personally not able to use this company nor recommend this company to anyone else."
Rating by: Roopak | Rating posted: 10th Sep, 2014 | Contact: Bennett Plumbing | Job date: Sep, 2014
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Roopak•10th Sep, 2014•More details…
98%

"Great to deal with an reliable. Excellant work"
Rating by: Gavin | Rating posted: 16th Jan, 2011 | Contact: Les | Job date: Jan, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Gavin•16th Jan, 2011•More details…
45%

"Bennett plumbing were asked to simply re pipe a feltonmix shower mixer & hook up the vanity tap, trap & cistern. The account came to $1545.00
They supplied items that were not asked for & charged to fix a leak they created - I would not use them again"
Rating by: Bruce | Rating posted: 22nd Jan, 2010 | Contact: Bennett | Job date: Nov, 2009
Communication: 0% | Quality: 90% | Reliability: 90% | Value: 0%
Bruce•22nd Jan, 2010•More details…
100%

"I have used Bennett Plumbing for approximately 20 years and I have NEVER been let down. Whether the jobs to be done have been urgent or not, large or small, Bennetts have always responded quickly and have provided faultless service. This company delivers what it promises. Above all there is a personal interest taken in any contact or communication - this applies not only to the Bennetts but to each and every one of the different plumbers who have completed work on our property. When advice… is required this is given freely and objectively with a range of possible solutions and consequences identified and discussed before a final decison is made to go ahead. Bennetts stand by their work and return cheerfully if needs be. I have been most impressed with the respect and courtesy the plumbers and management team demonstrate. There is a genuine concern that the work they do is of the highest quality - often there are little extras done with a smile!

Over the last 20 years we have had a range of plumbing associated jobs done - outside drains, bathroom and kitchen plumbing, leaky roof to name a few. Recently we had some problems with a faulty new toilet and Les Bennett has gone to ne end of trouble to oversee the fixing of this at no extra cost to us. In fact he suggested that the manufacturer be approached and as a result of this the manufacter (Caroma products) has stood the cost of taking the toilet out, replacing the wallpaper and returning the toilet to working perfectly.

I have used Bennetts ever since I dicovered them about 20 years ago - initially I think I responded to an advertisement in the local paper as the services advertised seemed to be what I was wanting! I have no hesitation in recommending Bennetts for all plumbing related work - they keep their promises, are trustworthy and honest and also offer a service wider than just fixing up blocked drains etc."
Rating by: Isabel | Rating posted: 10th Apr, 2008 | Contact: Les, Fern And Melanie Bennett And The Plumbing Team!! | Job date: Apr, 2008
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Isabel•10th Apr, 2008•More details…

Bennett Plumbing & Drainage Ltd / Pakuranga

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