Bermac Ltd
Renovation in Torbay

Communication:	100%
Quality:	100%
Reliability:	90%
Value:	90%
Overall:	95%

"Excellent workmanship easy to deal with and have used him for many projects on our property, highly recommend."

14th Jan, 2024  •  Rating by: John  •  Contact: Mark Bermac  •  Job date: Dec, 2023

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark came to strengthen our deck for a hot tub. He completed the job quickly on his own. He works hard and very efficiently and the job was well done and praised by a builder friend of ours. The cost was very reasonable.
I have no hesitation in recommending Mark to anybody needing a builder."

15th Mar, 2023  •  Rating by: Donald  •  Contact: Mark  •  Job date: Mar, 2023

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark built us a new deck, he did a great job. He advised the best materials to use and the quality of his work is very good. Mark made recommendations for other things to be done and did the extra work which made the overall new deck even better. Thanks Mark, I'll call you again :-)"

7th Dec, 2020  •  Rating by: Joolz  •  Contact: Mark  •  Job date: Nov, 2020

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Excellent workmanship and customer service. Had a lot of work on but came in on a Saturday and stayed to complete the original job, and a couple of tagged on jobs as well. Thanks"

24th May, 2019  •  Rating by: Geoff  •  Contact: Mark  •  Job date: Apr, 2019

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We were under extreme time pressure after putting our house on the market. Mark pulled out all the stops; repairs to the roof and replacement of several weatherboards. He worked late to get the job completed in time - pulled down the scaffolding for the real estate photos, then reassembled to complete the job. Great attention to detail and good quality advice and workmanship."

5th Jun, 2017  •  Rating by: Rod  •  Contact: Mark Berry  •  Job date: May, 2017

Communication:	90%
Quality:	90%
Reliability:	90%
Value:	90%
Overall:	90%

"Mark and Dave arrived on time and fixed the problem with the piles very quickly. I would use their services again. Thanks, Erica"

31st Aug, 2015  •  Rating by: Erica  •  Contact: Mark Berry  •  Job date: Aug, 2015

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"For the almost three years we have owned this property we have engaged Mark (Bermac) for all building work on this site including: re-roofing, construction of a large deck, deferred maintenance from the previous owner, conversion of garage space to den, and other internal modifications. We have chosen him because of the high standard of his workmanship, his attention to detailed finishing, his intelligent suggestions which have often led us to improve the adaptions we were planning. Our confidence is such that we have also recommended him for work on our elderly neighbour's property - decks and a few internal jobs. Mark is absolutely reliable. He turns up when he says he will, uses quality materials which with his high standard skills provide an excellent job and he is absolutely trustworthy. Strongly recommended and will be used again by us."

22nd Jul, 2015  •  Rating by: mike  •  Contact: Mark Berry  •  Job date: Jul, 2015

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark has a heart of gold. 100% trustworthy and very personable. His workmanship and building skills are the best we've ever seen. He has an incredible attention to detail. Mark has worked for us on several big and small jobs over the past five years and although he is a busy man and runs a tight ship, you know the job is going to have the best result. He's one of those guys you can trust to do it right. We've always trusted Mark with the keys to our home and business when work is needed. He has helped us with urgent work and we'd never doubt him. His repeat workmanship is highly sought after by those who know him. 100% recommended."

12th Nov, 2013  •  Rating by: Melanie  •  Contact: Mark Berry  •  Job date: Jan, 2013

Communication:	0%
Quality:	0%
Reliability:	0%
Value:	0%
Overall:	0%

"This builder came recommended and appeared keen to get the warm and started promptly. Unfortunately he left the job half finished and refused to answer phone calls or e-mails to come and finish off the work. We made one mistake - We paid him.

If you are daft enough to use this builder don't pay him until he has finished everything as we will cut an run

Very disappointing and I cannot recommend enough for you to avoid this guy like the plague."

31st Oct, 2013  •  Rating by: Peter Metcalfe  •  Contact: Mark Bermac  •  Job date: Aug, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Over the past couple of months we have engaged Mark to do a couple of relatively small jobs for us: a) replacement of an inferior interior door which had been improperly installed at the time the house was built in the late 1970s with a proper exterior door suited to the elements which Mark located, modified and installed; and b) the removal of an arch between dining and living areas as it was dated and took up space.
We can't speak highly enough of Mark's work. Everything was done to a high standard. He came when he said he would, the jobs were completed in a timely manner and he cleaned up afterwards.
This continues the high level of satisfaction we have with Mark's work and will continue to employ him for other modifications over time."

10th Jun, 2013  •  Rating by: Lee + Mike  •  Contact: Mark  •  Job date: Apr, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We needed to close in a mezzanine into a bedroom and repair a deck to put the house on the market. Mark was brilliant, quick and well priced. We got the job done in record time with short notice and couldn\'t be happier with work. Mark is an ideal builder as he thinks beyond what you ask, using his experience to help you get a better end result."

13th May, 2013  •  Rating by: Nathan  •  Contact: Mark Berry  •  Job date: Jan, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Having employed Mark a few months ago for an expanding and relatively complex project which was completed entirely to our satisfaction we have in intervening months employed Mark for a range of smaller jobs in the nature of deferred maintenance and have been very satisfied in every way. A couple of months ago the elderly friend for whom we care came to live next door and we needed a deck-bridge built between the two houses and through the fence. Mark saw the urgency of this work and quickly and to a high standard built the deck which was code-compliant with regard to ease of access for people using support such as Zimmer-frames and wheel chairs. Seeing the potential from this new vantage point we decided to substantially extend this deck to take advantage of the view not so otherwise evident from the sloping lawn at the rear of the house. Mark's work throughout this whole project has been A in every way. He communicated well, came when he said he would, had the materials delivered, the decking work done by a supervised team, paying as much attention to detail as he himself, coped amenably with our wish to expand the deck even further while it was under construction (yes!), cleaned all detritus from the site, and now we have a fine asset to the property which is well finished in every respect. Mark makes helpful suggestions throughout as to the best way to achieve our wishes and is absolutely customer-focused. As well, he is a nice chap to have on site, trustworthy, personable and dependable. We have further significant work needed on our property over the coming months and will have no hesitation in giving him the first chance of doing this work because of his dependability and the high level of finish of everything he has done for us. We could not have a better or more trustworthy tradesman."

23rd Oct, 2012  •  Rating by: Mike And Lee  •  Contact: Mark Berry  •  Job date: Oct, 2012

Communication:	100%
Quality:	100%
Reliability:	90%
Value:	80%
Overall:	93%

"Amazing attention to detail & craftsmanship. Lots of compliments from visitors on the quality of work and overall look of the deck."

25th Jul, 2012  •  Rating by: Christine  •  Contact: Mark Berry  •  Job date: Jul, 2012

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"Very pleasant to deal with. Completed job promptly and always kept me up to date with where he was at with the job and when he would be back. Wall looks great, would definitely use again."

18th Jul, 2012  •  Rating by: Katrina  •  Contact: Mark Berry  •  Job date: Jul, 2012

Communication:	90%
Quality:	100%
Reliability:	90%
Value:	100%
Overall:	95%

"Mark has done an excellent job on our project, converting a garage into a multi-purpose space for office, study, library and gym. The project grew considerably as only after the job had started did we fully realise the potential of this space and wanted an optimal outcome. Mark rose to the challenge magnificently and quickly adapted to our evolving thoughts and added very useful suggestions of his own. Mark was also price-conscious having regard to achieving good results and presenting a variety of options for us to choose from. When on site he worked diligently and with a high standard of professionalism. His attention to detail and finishing was outstanding and he thought ahead in a way that few tradespeople we have engaged over the years have done. He was excellent at liaising with and scheduling the other trades necessary to bring the job to conclusion. After he finished the job he kindly left his scaffolding on site so that we could paint the highest reaches of the new frontage. Above all, we see Mark as a man of integrity, honest and with good people skills to complement his trade ones. We would certainly engage Mark again for any new work or adaptions."

6th Jun, 2012  •  Rating by: Mike  •  Contact: Mark Berry  •  Job date: May, 2012

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark came in to install 3 vanities in my salon. He did a great job. Would not hesitate to call him up again in the future. Very friendly and reliable. Thanks very much Mark!"

13th Feb, 2012  •  Rating by: Sharon  •  Contact: Mark  •  Job date: Feb, 2012

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"Mark went above and beyond to help us redo our kitchen. His work is great and the best thing is how he quickly and seamlessly juggled and fixed issues. Including getting other tradesmen at short notice - the project was seamless.

You can trust Mark for any job, as well as the building work he patched \"perfectly\" our original wooden floor which we wanted to polish as well as scouring and getting made fantastic rimu kick boards and shelves. Which really made the kitchen.

I would highly recommend Mark and am personally chuffed to know a great builder I can call on anytime, will never look for anyone else."

26th Jan, 2012  •  Rating by: Genevieve  •  Contact: Mark Berry  •  Job date: Aug, 2010

Communication:	0%
Quality:	40%
Reliability:	0%
Value:	50%
Overall:	23%

"When we started the project we wanted a qualified builder who will build to the standard and consent and who is not cheap, but reasonably priced. We were quoted 2 weeks to do the job and the price was reasonable, but it took more than 2 years to complete the job! He seldom turns up on the day and time which he says he will and there is almost always a more important job elsewhere. His workmanship started off very good, then became pretty poor towards the end of the project with me having to finish off things which he should have done. A critical structural part, a nib wall, which is required by the building code was not put in place before the cladding was put on. He had to come back and break down the finished off painted wall to build the nib wall under the framing. The weatherboards were down to the ground even though the standard says it should be 50mm above ground. Staircase hand rails were put at the wrong height and failed inspection. He also used the cheapest handrail brackets, which did not even fit properly on the frame which it was mounted on. These are things which an experienced and registered builder should know about and not ignore. We had a disagreement about the position of a window, because it would be easier for the builder to offset it to the side rather than put it in the center as per the plan which the quote was based on. We agreed before the onset of the project that the builder will arrange all the necessary inspections and were told during the project that everything was fine with the inspections, only to find out that he never actually arranged ANY inspections and we ended up having to explain to the city council why inspections were never done. And arranging inspection from there onward became my problem and I did not have time for it. And then it looked particularly bad to the inspector that the cladding was closed up, concealing the fact that there was no nib wall behind it, before any inspections were done. We have always paid the invoices on the agreed time. He purposely withheld, against regulations, the electrical compliance certificate and other critical information which I needed for my CCC application, to try to force me to make final payment before the CCC was issued. He then also puts unnecessary comments and threats on the last invoice about payment being overdue when it is still within the agreed payment time, and that after it took more than 2 years to do the job. The delay on the final payment was due to his inability to finish the project within a reasonable time. Thank heavens the nightmare is finally over.
When he puts his mind to it, he does an excellent job, and he does not overcharge you beyond the quote. It is all the other negatives listed above which ruins the whole experience. I will never use Mark again and will certainly not recommend him. It is a pity because he certainly has the building skills."

21st Dec, 2011  •  Rating by: Dawie  •  Contact: Mark Berry  •  Job date: Nov, 2011

Mark responded:

"Thanks for the comments Dawie, but please remember that you were suppost to supply the doors and window, but did not and very hard to get those made 3 weeks prior to Christmas. The council was contacted and with being so busy i did not follow thru, problems were addressed at no cost to you and code of compliance has now been issued. I try to keep my clients happy, but some are easier than others"

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"Fabulous! We have used Mark and a few occassions for decent sized renovations and would highly recommend him :)"

5th Dec, 2011  •  Rating by: Leanne  •  Contact: Mark  •  Job date: May, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Found Mark on this website and contacted him to help fix up our letterbox. He came round and provided us with some good advice on what we could do with it and once we decided that we wanted it replaced he had no problem ripping out our old brick letter and replacing it with a new letterbox we picked up from Mitre 10 Mega.

Very happy with Mark\'s communication and the work he did. Highly recommended."

2nd Sep, 2011  •  Rating by: Sarah  •  Contact: Mark Berry  •  Job date: Aug, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We found Mark on this website and have been really pleased with the work he has done for us. He re jibbed three rooms quickly and to a high standard. We have already recommended Mark to others and will be asking him to quote for our next project."

8th Aug, 2011  •  Rating by: Sam  •  Contact: Mark  •  Job date: May, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I would happily recommend Mark to anyone needing work done. He\'s extremely on to it, fast & efficient. He instills confidence from the get go. I am already planning my next project (which will go ahead in a couple of months, weather permitting) and I wouldn\'t consider using anyone else."

29th Jul, 2011  •  Rating by: David  •  Contact: Mark Berry  •  Job date: Jul, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"I've used five separate builders in the past few months and Mark is the best of the lot. He is reliable, competent and professional. His hourly rates are higher than some, but he doesn't muck around. He gets the job done and I would not hesitate to use him again. Highly recommended."

23rd Feb, 2011  •  Rating by: Paul  •  Contact: Mark Berry  •  Job date: Feb, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark did a stirling job on my deck extension. His work is neat & tidy and he is very reliable. I will definitely use him again for future building work. Cheers"

28th Jan, 2011  •  Rating by: Barbara  •  Contact: Mark  •  Job date: Dec, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"I called Mark in to do some decking and steps. The job he did was superb! The idea I had wasn\'t quite right and he made suggestions which I used - and they worked very well. Even though I had a very short deadline to get the job done, Mark completed it well within time. I have recommended him to my friends and will definitely use him again. Thank you Mark for a job well done."

6th Jul, 2010  •  Rating by: Cathy  •  Contact: Mark Berry  •  Job date: May, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"marc did a great job, was on time ,tidy and even lent us his scaffold to finish the painting, will be using him again.

great job."

16th Mar, 2010  •  Rating by: Jon  •  Contact: Marc  •  Job date: Feb, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark has now completed several building jobs on our property both large and small. His work is of the highest quality, his quotes are very competitive, he is always reliable, and I would trust his advice on any renovation project."

15th Sep, 2009  •  Rating by: Jane  •  Contact: Mark Berry  •  Job date: Sep, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I've been dealing with Mark for two years now, and he has done heaps of work over various properties - some bigger structural stuff, but also small fiddly stuff - no job is too big or too small. Mark's awesome to deal with, great workmanship, always completely honest, reliable and good fun to be around too! I have really appreciated the finishing touches that he does, and also all of the little added extra jobs that I have consistently bothered him with! He has made renovations easy. Highly recommended!"

7th Sep, 2009  •  Rating by: Kimberley  •  Contact: Mark Berry  •  Job date: Sep, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Fantastic service & work carried out. Have total piece of mind that a skilled, reliable & honest person is in your home. Highly recommend - thank you!"

30th Jul, 2009  •  Rating by: Sonia  •  Contact: Mark Berry  •  Job date: Jul, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We decided to hire Mark from Bermac after reading the reviews on this website. He was very professional and finished the job on time and very easy to deal with. If we do need some other things done in future we will definatly deal with him again"

27th May, 2009  •  Rating by: Nandini  •  Contact: Mark Berry  •  Job date: May, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

""

27th May, 2009  •  Rating by: Carley  •  Contact: Mark Berry  •  Job date: May, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Bermac built the extension on our Kindergarten over the Christmas break 2008/2009. The process of us getting the sufficient funding for the project created enormous additional work for Mark Berry who always produced quotes at a moments notice without question in the year leading up to our final build.
We didnt get our building consent until 23rd December but Mark stuck by us and was on the job the next day delivering to spec our much awaited extension.

Easy to do business with, YES. Great quality workmanship, YES."

19th May, 2009  •  Rating by: Trish  •  Contact: Mark Berry  •  Job date: Jan, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"In the past, I have tried MANY different builders, some of whom were even recommended to me. Most of these cowboys didnt turn up, some of them refused to do small jobs, and most of them charged the Earth. Mary Berrys company (Bermac Ltd) is, however, quite a different story. He turns up when he says he will, he charges a reasonable price, and he doesnt mind doing jobs of any size; big or small. Moreover, hes a very personable guy with a great team behind him. I strongly recommend Bermac to anyone needing to build from scratch right down to a minor repair. The quality of Bermacs workmanship is impeccable; Look no further!"

24th Apr, 2009  •  Rating by: Duncan  •  Contact: Mark Berry  •  Job date: Sep, 2008

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark was prompt, efficient, courteous, reliable and did the job he was asked to with a minimum of disruption to myself. His acount was prompt, I was able to pay by internet and he made sure that I knew to contact him should anything need further attention with his repair. It is my pleasure to recommend this company. I am 100% satisfied."

4th Aug, 2008  •  Rating by: Di  •  Contact: Mark  •  Job date: Aug, 2008

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Mark and his team carried out their work in a friendly and very professional manner. I am extremely pleased with the work that was done on my new deck. Nothing is a problem and all my jobs have been done to my satisfaction and all rubbish was cleared from my premises. I would definitely recommend the services of Bermac Ltd and now I have found Mark and Bermac this is my builder for all my jobs."

14th Mar, 2008  •  Rating by: Barbara  •  Contact: Mark Berry  •  Job date: Mar, 2008

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Awesome job by Mark and the team. We have been using BerMac for jobs for the last 4 years since they were the subcontractor on a house extension we had commissioned. Based on the work completed by BerMac, we have used them for jobs from correcting picture rails to complete replacement and rebuilding of victorian double-hung sash windows throughout the house. Friendly, professional, always keeping you up to date with the job, and stick to the quote."

11th Sep, 2007  •  Rating by: Trevor  •  Contact: Mark Berry  •  Job date: Oct, 2006

Communication:	100%
Quality:	75%
Reliability:	50%
Value:	50%
Overall:	69%

"Despite some initial delays getting the job started (having a lot of work on is probably a good sign), I was happy overall. We were kept informed of timeline changes as well as what was being done on the job. All the people who came to work on our bathroom were friendly and pleasant to be around. Thanks for a good job."

26th May, 2007  •  Rating by: Esmerelda  •  Contact: Mark  •  Job date: May, 2007

Communication:	100%
Quality:	75%
Reliability:	100%
Value:	50%
Overall:	81%

"Mark and his guys helped me out greatly when I sacked the first builder for stealing etc. I have known Mark for many years and he has worked for me commercially also. Great quality and work ethic by Mark and his team.
Mark finished my house after fixng previous builders **** ups and ensured we were happy with end product.
Thanks"

6th Feb, 2007  •  Rating by: Ciaran  •  Contact: Mark Berry  •  Job date: Jul, 2006

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	75%
Overall:	94%

"We wanted to install a large bifold door in time for our daughter's 21st birthday party. It was a tight timeframe and Marc responded with enthusiasm. He was considerate, organised and generous. He did exactly what he said he would do and we are very happy with the standard of his workmanship."

26th Oct, 2006  •  Rating by: Kim  •  Contact: Mark Berman  •  Job date: Oct, 2006

Unauthenticated ratings (4)

Communication:	0%
Quality:	0%
Reliability:	0%
Value:	0%
Overall:	0%

This rating has not been authenticated so it doesn't count towards the overall rating

"Poor workmanship on Gutter replacement.
New gutter did not capture rainwater due to lack of overhang.
Left site with Gutter not even glued together.

Repairs not completed satisfactory to client.
Intimidation for payment, when job not completed.

WOULD NOT RECOMMEND THESE COWBOYS TO ANYONE!"

19th Jan, 2010  •  Rating by: Paul  •  Contact: Mark  •  Job date: Jul, 2009

Communication:	80%
Quality:	100%
Reliability:	100%
Value:	80%
Overall:	90%

This rating has not been authenticated so it doesn't count towards the overall rating

"Mark and his team were always friendly and professional, and got the job done in the timeframe and budget they said they would. Highly recommended!"

27th Nov, 2009  •  Rating by: Mary  •  Contact: Mark Berry  •  Job date: Jul, 2008

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

This rating has not been authenticated so it doesn't count towards the overall rating

"Excellent work and pleasant service"

8th Sep, 2009  •  Rating by: Barbara  •  Contact: Mark  •  Job date: Sep, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

This rating has not been authenticated so it doesn't count towards the overall rating

"I was pleasantly surprised by the level of professionalism given by Mark. He came when he said he would and got the job done quickly and without any fuss. He laid a cement pad under our hot tub and the finished work looks great. Thanks Mark!"

15th Jun, 2009  •  Rating by: Rosanne  •  Contact: Mark Berry  •  Job date: Nov, 2008