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Birkenhead Car Repairs Ltd / Mechanics, tyre services, vehicle recovery

Birkenhead Car Repairs Ltd is unregistered. Before hiring them, consider these registered businesses nearby:

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  • 100%
    "A really friendly family business. Always call to tell me my wof is due and any work they do on our cars is always quick and reasonably priced. Wouldn't go anywhere else. "
    Rating by: Barbara  |  Rating posted: 25th Dec, 2021  |  Contact: Lee Smith  |  Job date: Dec, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Barbara25th Dec, 2021More details…
  • 98%
    "Our family have used this business for all our automotive repairs for well over a decade. During that time, we have had no cause for criticism of Norbert, Jo or their friendly team, only praise for their friendly efficient service. Whether or not it is just a WOF or something more advanced on a range of our vehicles, communications have been great and work always done to a high standard at reasonable cost, on time. We would have no reservations in recommending Birkenhead Car Repairs to anyone."
    Rating by: Greg  |  Rating posted: 20th Dec, 2016  |  Contact: Norbert Boornhauser  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Greg20th Dec, 2016More details…
  • 13%
    "If I could rate this place 0 stars I would!

    I had a small issue with my driver’s door being unable to open.

    I had called ahead and was told the cost would be around $150 and they would call me if it was going to be anything more.

    I agreed and was told if I drop my car in before 2pm, they would have it back to me that day.

    As my car is so important in my daily job - I dropped it off at 11.30am to be certain.

    Come 4.45pm I had not heard from anyone, so started calling the shop, only to find out via google that they closed at 4.30pm.

    The next day they opened at 8am, and after trying numerous times (and having missed 2 appointments already) I walked up to the shop at 8.30am to realize they had locked themselves out of their own shop.

    I was then informed my car had not been repaired – they had pulled the door apart and ordered a new lock.

    They suggested I could take their rental car for the day – so after waiting around for them to find keys – after opening up the shop they had realized their rental car had already been lent out.

    I ended up taking my own car back for the day – now in bits and agreed to drop it off the next day.

    I dropped it off as promised and received a call later that day to tell me my car was fixed and the bill was $640!

    After informing the receptionist of our previous discussion about calling me if it was over $150 – she started to become very heated and was yelling at the mechanic in the background.

    She suggested they could take the lock out (charging me for the time) and asked me how I could be so stupid to not know the cost of a new lock. I reminded her I was not a mechanic.

    She then yelled at me and told me she no longer had time to speak to me, finishing the conversation by hanging up on me.

    Unless you are wanting a below average repair – at more than 400% of the agreed price – and 2 full days at the shop, please go elsewhere!

    Rating by: Laura  |  Rating posted: 4th Mar, 2014  |  Contact: Unsure  |  Job date: Mar, 2014
    Communication: 0%  |  Quality: 50%  |  Reliability: 0%  |  Value: 0%
    Laura4th Mar, 2014More details…
  • 95%
    "Been taking all my cars to them for the last 10 years. Great service at a fair price and their expert advice for free."
    Rating by: Bob  |  Rating posted: 2nd Apr, 2013  |  Contact: Jo & Norbert  |  Job date: Mar, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Bob2nd Apr, 2013More details…
  • 100%
    "You\'ll have to look hard to find Norbert\'s Birkenhead Car Repairs. It\'s tucked away down a driveway behind The Tyre Company at the same address. Excellent, basic, no frills family garage. No \"Service Advisors\" here. Just talk directly to Norbert, the owner. Now that my car\'s out of warranty I\'m not going anywhere else. "
    Rating by: Keith  |  Rating posted: 15th Jan, 2013  |  Contact: Norbert  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Keith15th Jan, 2013More details…
  • 100%
    "I have been going to Birkenhead car repairs for years now for warrents and services and so does my whole extended family. just such an honest family business and very reasonably priced too. Wouldn\'t go anywhere else."
    Rating by: Truusje  |  Rating posted: 26th Mar, 2012  |  Contact: Owner  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Truusje26th Mar, 2012More details…
  • 100%
    "Best Mechanics in town. Our whole family use them."
    Rating by: Peter  |  Rating posted: 26th Jul, 2010  |  Contact: Norbert  |  Job date: Jul, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter26th Jul, 2010More details…
  • 100%
    "Very proactive, ring me when it is time for a WOF (just as well as I normally forget). Suggest future work required. Very reasonably priced. Good family business."
    Rating by: Kirsty  |  Rating posted: 30th Oct, 2006  |  Contact: Norbet  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kirsty30th Oct, 2006More details…

Unauthenticated ratings (2)

  • 100%
    "First Mechanics I have found in Auckland that dont rip you off or tell you to get work done you dont need. Never overpriced, very honest and reliable. Im chuffed to have found them as i was heading to BULLS in Palmerston to get all my work done as it was cheaper.

    Joe is lovely Norberts wife. very glad to use them.


    Rating by: Terri@ Audiowerx Ltd  |  Rating posted: 14th Dec, 2010  |  Contact: Norbert And Joe  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Terri@ Audiowerx Ltd, 14th Dec, 2010More details…
  • 100%
    "Receipt did\'nt say who the job was done by... but I think there was a John.."
    Rating by: Shueng Yin  |  Rating posted: 9th Feb, 2007  |  Contact: John  |  Job date: Jan, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Shueng Yin, 9th Feb, 2007More details…