BR Contractors Ltd / Builders in Wellington Region

Is BR Contractors Ltd your business?
  • 8%
    "They came and quoted for way more work than my landlord needs. They don't turn up on time, the work is substandard and took far too long to complete. The trady supplied takes off for hours at a time, did not turn up when they said they would (complete no show with no explanation). Didn't do work requested at the time with no explanation. Turn up unannounced after 3 weeks to do the delayed work, as well as a bunch of other things that were not mentioned. At 7:30 in the morning. All in all, I would NOT EVER use these people by choice, EVER."
    Rating by: Neil  |  Rating posted: 31st Oct  |  Contact: Various people named "John"  |  Job date: Oct, 2017
    Communication: 0%  |  Quality: 30%  |  Reliability: 0%  |  Value: 0%
    31st OctMore details…
  • 13%
    "Shoddy work. 4 months since bathroom was painted and the paint is peeling off. The finish is patchy and uneven. This was a job that included full preparation of walls before painting, but it should not be peeling after only 4 months. Not impressed with the work at all and do not intend to use them again or even recommend them to anyone else. Totally unprofessional job."
    Rating by: Barbara  |  Rating posted: 30th Jul, 2016  |  Contact: Brian Ross  |  Job date: Mar, 2016
    Communication: 20%  |  Quality: 10%  |  Reliability: 0%  |  Value: 20%
    30th Jul, 2016More details…
  • 25%
    "Totally unprofessional, lack of planning, lack of resources, unpunctual n total rip- off"
    Rating by: Avb  |  Rating posted: 6th Jul, 2016  |  Contact: Brian ross  |  Job date: May, 2016
    Communication: 100%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    6th Jul, 2016More details…
  • 0%
    "AVOID this company at all costs or it will cost you your sanity. They are incompetent, useless rip offs who have previously appeared on Fair Go, and should again. Please do not let this company rip anybody else off as they will continue to do to any vulnerable person. I repeat, DO NOT use these cowboys."
    Rating by: Joanne  |  Rating posted: 14th Jul, 2015  |  Contact: Brian ross  |  Job date: Jul, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    14th Jul, 2015More details…
  • 100%
    "They helped us in an emergency - one day before Easter! Came to site immediately and gave good & understandable advice on how to proceed best. Finished work as promised the next day! Very professional and highly recommended."
    Rating by: Alicetown Playcentre  |  Rating posted: 10th Oct, 2014  |  Contact: Brian Ross  |  Job date: Apr, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Oct, 2014More details…
  • 95%
    "Our experience with BR Contractors now extends to two homes we have owned. BR's have undertaken general maintenance repairs from timber weatherbaord replacement to re roofing, roofing repairs and repainting and recently have assisted in two bathroom renovations with relining walls and preparing floors for tiles.
    At all times we have found BR's to be excellant. Liason and communication is great, staff on site have been very good and very helpful and qulaity of work is excellant.
    "
    Rating by: Bill Caradus  |  Rating posted: 22nd Aug, 2014  |  Contact: Brian Ross  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    22nd Aug, 2014More details…
  • 3%
    "We had a terrible experience with BRC that ended in the Disputes Tribunal (the referee basically came down half way between what we wanted to pay and what Brian Ross wanted us to pay).

    We recommend anyone considering using them get several quotes from other suppliers as the prices are very high (about 1.5-2 x more for the jobs we had done but we only realised that after the fact) as is the interest they try to charge for late payment. For quotes make sure that it is detailed and, for roofs, includes the area that the quote covers. We also recommend you do not get them to subcontract their jobs out to any other trades. Don't allow any work to be done without first getting an estimate in writing that includes time, materials and any travel/admin costs. Also ensure you approve the number of people on the job. In hindsight this all sounds like commonsense but should you be reading this advice when it is too late (i.e. you're already in dispute with them), then we would be happy to talk to you about our experience. We spoke to others that had had bad experiences with them prior to our hearing and found it depressing but useful."

    Rating by: Naomi  |  Rating posted: 23rd Dec, 2013  |  Contact: Brian Ross  |  Job date: Mar, 2013
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 0%
    23rd Dec, 2013More details…
  • 3%
    "Avoid at all cost. Charged us for an hour of work and they were there less than half an hour. Total bill $172.00. Told us we needed to change two pieces of iron on our roof and said it would be $2000. Went with another company who said it does not need changing just needs new flashings and the cost is less than $200. Rip off artists. Have these guys not been in troble with Fair Go. Thats right I think they changed their name."
    Rating by: Allison  |  Rating posted: 15th Aug, 2011  |  Contact: Not Sure  |  Job date: Aug, 2011
    Communication: 0%  |  Quality: 0%  |  Reliability: 10%  |  Value: 0%
    15th Aug, 2011More details…
  • 100%
    "Really good. We only had a small job needing doing, they rang back fast, turned up when they said they would and did the job. Kept me informed too on timing and didn't mind the dog being in the house! Haven't received the bill yet, but they advised of costs over the phone when I booked the job (too small to quote for). Would recommend them."
    Rating by: Sarah  |  Rating posted: 20th May, 2008  |  Contact: Dave Smith  |  Job date: May, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th May, 2008More details…
  • 0%
    "Had the bathroom totally renovated. They took the toilet out to lay vinyl, when put back the toilet seat was totally cracked - they claimed it was like that before! Plumbers were throwing rubbish from the 2nd floor where the bathromm is down to the first floor entrance instead of walking down the stairs - they broke a big chunck of wood from the antigue hallstand. After 3 mths the bathroom walls & ceiling were mouldy, I got another painter in who said the paint used was water based instead of enamal based."
    Rating by: Chantal  |  Rating posted: 19th Aug, 2007  |  Contact: Not Sure  |  Job date: Dec, 2005
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    19th Aug, 2007More details…
  • 0%
    "Called them the day after roof tiles had blown off in high wind. They attended promptly, left to cut tiles back at the workshop.
    They said they'd return the next day and install the tiles. I assumed they did this while I was at work.
    I called a day later and they said it was all done fine.
    2 months later the neighbour asked did I know I had tiles missing from my roof, he'd noticed this when on this roof.
    That day the bill from this firm arrived. I called and asked did they realise they hadn't completed the work. I refused payment. They threatened legal action, I threatened legal action in return for water damages incurred after inspected the inside area under the missing tiles. They then decided to waive the bill for work they hadn't done. Stay away from these cowboys.
    "
    Rating by: Dave  |  Rating posted: 2nd Jul, 2007  |  Contact: Brian Ross  |  Job date: Jul, 2005
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    2nd Jul, 2007More details…
  • 25%
    "Was not told that hourly rate would be charged no matter how long the actual job took. The job took 30 seconds. Azmatt took longer to write out his account than the actual job. After hours fee charged which I was prepared to pay, and informed about beforehand. I was NOT told that the FULL hourly rate would be charged no matter how long the job took. Had I been informed of this, I would have contacted another plumber from the Yellow Pages to do the job. I was charged for a plunger which the plumber took away with him as well! I rang the business the next day (8 Jan) and told them that I was unhappy but had already given a cheque for job. Wrote on invoice that I had not been told of hourly rate charge. Was assured that the cheque would not be presented until I had spoken to the boss who was holiday for 2 weeks The cheque was presented (9 Jan), and I have never had the courtesy of a call from the boss to discuss my dissatisfaction. Would NOT recommend BR Contractors Ltd. Go to another plumber - ask friends."
    Rating by: Deborah  |  Rating posted: 9th Feb, 2007  |  Contact: Azmatt  |  Job date: Jan, 2007
    Communication: 0%  |  Quality: 50%  |  Reliability: 50%  |  Value: 0%
    9th Feb, 2007More details…
  • 6%
    "I am a single female living on my own - the job was shoddy, unfinished and when I called them back they took a very long time to rectify the problem

    NOT RECOMMENDED for small jobs in my opinion - I felt I took the back seat to the bigger jobs

    Workmen climbed all over my bed with thier shoes on as well"

    Rating by: Claire  |  Rating posted: 4th Sep, 2006  |  Contact: Not Sure  |  Job date: Nov, 2005
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 25%
    4th Sep, 2006More details…

Unauthenticated ratings (2)

  • 100%
    "Urgent and mucky job promptly and well done at a very reasonable price. Prompt reasonable quotation. Am using them again. "
    Rating by: Steve   |  Rating posted: 30th Apr, 2011  |  Contact: B R Contractors  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Steve , 30th Apr, 2011More details…
  • 93%
    "i used the above firm for last four years very good and reccomend to every one "
    Rating by: Sam  |  Rating posted: 11th Dec, 2008  |  Contact: Azmatt  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Sam, 11th Dec, 2008More details…

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