Bristol Motors (Upper Hutt) Ltd / Automotive servicing, repairs and mechanics in Upper Hutt

• 100%
  "perfect - easy to speak with - I had a very fifficult fault that no less than 10 workshops had looked t before with no avail, Bristols was my last chance. I noitced all cars they put floor and seat mats in too. Anyway the FIXED my problem fairy quickly , called with updates and next logical step - so i was always informed along the way.. Final invoice cheaper than expected. Car has run faultlessly now since pick up

  HUGE THUMBS UP TO DAMON AND TEH CREW - honest guys who can actually fix… these late model cars
  
  I will definitely be back there with my wifes car also for regular servicing
  
  overall a MASSIVE 10 out of 10"

  Rating by: Cy Verados  |  Rating posted: 4th Jul, 2012  |  Contact: Damon  |  Job date: Jun, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Cy Verados•4th Jul, 2012•More details…
• 18%
  "Charged for over 10 hours ($1200) work on a transmission fault and problem not fixed.
  Maybe their egos got in the way before ringing someone who had more nous than themselves as I was told by Rick that he had finally rung an Auto electrician who had run into the same problems with the same model of car and he was reasonably confident he could fix it.
  Absolutely disgusting customer service.
  1st and last time I will ever use these thieves."

  Rating by: Adrian  |  Rating posted: 18th Jun, 2012  |  Contact: Rick  |  Job date: Jun, 2012
  Communication: 70%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%

  Adrian•18th Jun, 2012•More details…
• 100%
  "Bristol Motors have been looking after our cars; two moderns, one vintage and one classic car since 1994. The work they did ranged from a common service, to more detailed maintenance and to full restoration and rebuilts. Everything they do is to our full satisfaction; they are exemplorary in their quality of work, in depth knowlegde and professionalism. In the odd occasion that things were not right, they fixed it with a smile. We can not recommend them highly enough. And yes, they are not… cheap. There are plenty of low cost garages around, but we prefer not to use those: it is all about value for money. Keep up the good work, guys."

  Rating by: Fred  |  Rating posted: 26th May, 2012  |  Contact: David Wilkens   |  Job date: May, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Fred•26th May, 2012•More details…
• 68%
  "Asked for a WOF and service. Cost $330. Service was basically an inspection and engine oil/filter change. I think that is expensive."

  Rating by: Simon  |  Rating posted: 16th Jan, 2012  |  Contact: Dave  |  Job date: Dec, 2011
  Communication: 60%  |  Quality: 90%  |  Reliability: 90%  |  Value: 30%

  Simon•16th Jan, 2012•More details…
• 98%
  "Highly professional with great knowledge and expertise - they ensure that the job is done right before it leaves the premises. Dave and his staff can also undertake a myriad of automotive repairs to a very high standard. I\'ve also had upholstery work done, chassis repairs, as well as other general maintenance - very satisfied. Bristols also have a wide range of clients from all over NZ and overseas - all rate their work from my observations."

  Rating by: Colin  |  Rating posted: 7th Dec, 2011  |  Contact: David  |  Job date: Dec, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%

  Colin•7th Dec, 2011•More details…
• 100%
  "Good mehanics are hard to come by but these guys are awesome. The whole team are great to deal with, highly trustworthy, reliable and proffessional. Highly recommend and I would not take my car anywhere else"

  Rating by: Rachel  |  Rating posted: 5th Sep, 2011  |  Contact: Dave  |  Job date: Jun, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Rachel•5th Sep, 2011•More details…
• 8%
  "dave was terrible to deal with.his only concern is trying to charge you for 8 hours every day not the job at hand.did lots of work that wasnt discussed .zero communication .carpets terribly installed
  stuff not finished .just an overall bad experience .iill never go there again"

  Rating by: Matt   |  Rating posted: 23rd May, 2009  |  Contact: Dave And Willy  |  Job date: Apr, 2008
  Communication: 0%  |  Quality: 20%  |  Reliability: 10%  |  Value: 0%

  Matt •23rd May, 2009•More details…
• 100%
  "I found Bristol Motors in 1994 when another Upper Hutt firm ripped me off. Enquiry amongst car-knowledgeable people led me to Bristols. And I've been taking a range of cars to them ever since - 1979 Mini to 1972 V8 Rover to modern Japanese run-abouts. These guys are for serious owners who want a good job done.

  I wouldn't say they they are the cheapest on a straight price basis, but when you factor in getting the job done properly first time, and not having to pay for things that go wrong… later, they're cost effective. They also do a lot of work on vintage vehicles - repair and restoration: engine, transmission and body work - extra good wood and leather work. People who own these sort of (very valuable) cars don't mess about with incompetent pseudo mechanics.
  
  Honest so far as I know. I've never had a problem with unwanted extra work being done or add-ons to the bill of dubious value. They call me if there's anything that they think I need to have done, or give me warning of a job that's going to need doing soon."

  Rating by: Tony  |  Rating posted: 16th Jun, 2008  |  Contact: David  |  Job date: Jun, 2008
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Tony•16th Jun, 2008•More details…

Unauthenticated ratings (2)

• 100%
  (no comment)

  Rating by: Jason  |  Rating posted: 28th Oct, 2009  |  Contact: Dave  |  Job date: Oct, 2009
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Jason, 28th Oct, 2009•More details…
• 100%
  "I cannot understand the comments left with regards to Dave's work. I came on here to rate him highly and was very surprised to read these comments. I have an old Holden Sunbird, Bristol Motors have serviced it since 1990 when I bought it off my dad. I suspect that people are not taking responsibilty for themsleves or their cars , if reception are rude then perhaps your tone is accusative and aggressive..I work in retail sales and customers can be bullies and show appalling levels of rudeness… and aggression and from experience DO NOT want to pay for things and turn their ears off when extra money is sought. If you want flashy coffee and chrome fittings then go to a main dealer where you will not talk to the person that does the work , you'll get an advisor who probably has nothing like the knowledge of Dave and his guys. When I last was there he was fitting a brand new Bentley engine to a hearse , not a job for the inexperienced or faint hearted...all of his work must be word of mouth , I rarely see an advert and he has no website.
  
  Customers in my opinion have the power to induce pleasant service through their own actions and manners...I'm sticking up for Dave."

  Rating by: Alan Dickson  |  Rating posted: 8th Oct, 2009  |  Contact: David Wilkens  |  Job date: Oct, 2009
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Alan Dickson, 8th Oct, 2009•More details…