BT Plumbing Ltd / Plumbers / Plumbing Contractors in Papatoetoe

 
 
 
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49 Portage Road,
Papatoetoe,
2025

Ph: 0800 287 586

Email this business

Website
btplumbing.co.nz

Primary contact
Bruce

Postal address
PO box 79398,
Royal Heights,
0656

  • 100%
    "Five Stars all the way. Attention to our complicated hot water system excellent. All other outfits should try to match your standard. Your people skilled, friendly, explain situation carefully, fix withgreat results. Would recommend unreservedly."
    Rating by: Gary  |  Rating posted: 8th Mar  |  Contact: Bruce  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th MarMore details…
  • 100%
    "Excellent efficient service from your company. Totally appreciated friendly and efficient phone service to book for assistance. Dylan arrived on time and calmly assessed problem. He then explained "fix" options and took great care to complete the necessary work making minimal mess and carefully to clean-up as he worked. Will definitely recommend your services to others."
    Rating by: Robyn  |  Rating posted: 1st Mar  |  Contact: Dylan  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st MarMore details…
  • 88%
    "Thanks for clear explanation of charges at first contact. Problem was attended to promptly and Francis arrived at the agreed time. The job [stopping a leaking hot water cylinder] became rather prolonged and required 2 visits to complete - good part of reason for this was difficulty of access to the cylinder valve which required lifting of stair landing. Explanation during the process was excellent and Francis returned to the job promptly after I rang to explain that initial repair was unsuccessful. Repair was completed after replacement of 2 reasonably expensive parts and then some tuning/adjustment. Became unexpectedly expensive [ although Francis waived call out fee for second visit] and though difficulty of access was major component of this, I am left a little unsure of efficiency of diagnosis"
    Rating by: Brendan  |  Rating posted: 20th Feb  |  Contact: Francis  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 70%
    20th FebMore details…
  • 100%
    "Luke arrived on time and was straight to to it. 30min later the problem was fixed and everything was well again. This is my 3rd time using the company and every time has been great."
    Rating by: Patrick  |  Rating posted: 13th Feb  |  Contact: Luke  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th FebMore details…
  • 100%
    "Francis was prompt, friendly, and super efficient with the gas work he carried out. Would be super happy to use BT plumbing and gas for our plumbing needs in future and highly recommend them to others."
    Rating by: Lisa  |  Rating posted: 23rd Jan  |  Contact: Francis  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd JanMore details…
  • 100%
    "Francis turned up as advised and within the arranged time. Thorough and a real professional taking great care with every single detail making sure safety was paramount at all times. By far the best service from a trades person I've received in recent times."
    Rating by: Grant  |  Rating posted: 29th Dec, 2016  |  Contact: Francis  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Dec, 2016More details…
  • 100%
    "Broke a water pipe in my yard and was flooding the neighbours - Luke fixed the broken join I'd hit with a pick axe. He was thorough and very professional, I would highly recommend both Luke and BT Plumbing. Much appreciated late hour service."
    Rating by: Paul  |  Rating posted: 6th Nov, 2016  |  Contact: Luke  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Nov, 2016More details…
  • 100%
    "Starting with Marie as customer liaison person and then servicemen Ben and Francis I had a very professional and positive experience with their service. My home central heating repair was tricky and complex issue and they did it well. Excellent communication, punctuality and good work ethic. I would highly recommend them for any gas- plumbing-home work."
    Rating by: Zarko  |  Rating posted: 20th Oct, 2016  |  Contact: Ben  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Oct, 2016More details…
  • 100%
    "Francis did a great job of sorting out our gas furnace problems. It was an intermittent problem and tough to diagnose, but he got it sorted and everything is now working well. We have no hesitation in recommending Francis and BT Plumbing very highly."
    Rating by: James  |  Rating posted: 11th Oct, 2016  |  Contact: Francis  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2016More details…
  • 100%
    "Dylan replaced our old regulator and hoses for our gas bottles. Excellent service, on time, fast work, explained everything he had done as well as checking the stove and the heater were operating properly. Would highly recommend to others."
    Rating by: Leanne  |  Rating posted: 7th Sep, 2016  |  Contact: Dylan  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2016More details…
  • 88%
    "Excellent service by Luke. He arrived on time and was very personable and polite. He diagnosed the problem as best he could, proposed a solution and explained what the options were if the solution didn't resolve the problem. He said he would contact me in a week to see if the problem was fixed before actioning the invoice. That's as good as it gets in my view."
    Rating by: Grant  |  Rating posted: 7th Sep, 2016  |  Contact: Luke  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    7th Sep, 2016More details…
  • 100%
    "Francis was very thorough with every aspect of the job, actively explained what he was doing, and also gave extra advice. Overall very helpful and professional, would use again for future jobs."
    Rating by: Susan  |  Rating posted: 23rd Aug, 2016  |  Contact: Francis  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Aug, 2016More details…
  • 100%
    "Luke was excellent, arriving on time agreed, explained what he was going to do, was respectful of our house and the surrounding areas being worked on and gave advice on how to protect for future Fantastic service and team
    "
    Rating by: Sam  |  Rating posted: 1st Aug, 2016  |  Contact: Luke  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Aug, 2016More details…
  • 100%
    "A burst pipe on a long weekend, potentially a nightmare! However, Ben arrived promptly - was friendly, courteous and professional and had it fixed in a timely manner. Phew!"
    Rating by: Margaret  |  Rating posted: 22nd Jul, 2016  |  Contact: Ben  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Jul, 2016More details…
  • 100%
    "Luke did a great job, he was professional and efficient. No mucking around. Very pleased with the service, thanks BT:)"
    Rating by: Nicki  |  Rating posted: 2nd May, 2016  |  Contact: Luke  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd May, 2016More details…
  • 100%
    "Jordan was brilliant! Repairs and replacements to all three toilets in or house finished it for sale. It sold the next day the work was that well done! I advised Jordan (when complimenting him on the work) that if the house sold that week I would buy him a bottle of champagne... I'm off to the bottle store now!"
    Rating by: David  |  Rating posted: 14th Apr, 2016  |  Contact: Jordan  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Apr, 2016More details…
  • 100%
    "Ben was punctual, efficient and polite. He fixed my hot water cylinder leak and was informative when I asked questions. Very impressed."
    Rating by: Sydney  |  Rating posted: 7th Apr, 2016  |  Contact: Ben  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Apr, 2016More details…
  • 100%
    "Luke did a good job, quick, tidy, polite and didn't mind the dog barking at him "
    Rating by: Alex  |  Rating posted: 30th Mar, 2016  |  Contact: Luke  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Mar, 2016More details…
  • 100%
    "So impressed, called everyone else but noone responded. Was so impressed with Luke, fixed everything, came up to whangaparaoa on a saturday night and was so nice to deal with. really professional."
    Rating by: Scott  |  Rating posted: 8th Mar, 2016  |  Contact: Luke  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Mar, 2016More details…
  • 100%
    "We needed hoses replaced on our gas cylinders and Francis Watson came and after checking he advised that the existing gas facility was not installed legally, he has replaced it today and issued a Safety certificate thank you Francis for job eell done its given us Peace of mind"
    Rating by: August  |  Rating posted: 29th Feb, 2016  |  Contact: Francis  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Feb, 2016More details…
  • 100%
    "Thanks to Dylan for a job well done. Xmas Eve + blocked drain could have = disaster!! Dylan came promptly and fixed problem quickly so Xmas day for 20 went off with no problems. Truly grateful as being late Xmas Eve did not think we would get anyone to help."
    Rating by: Jan & Ken  |  Rating posted: 11th Jan, 2016  |  Contact: Dylan  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Jan, 2016More details…
  • 100%
    "Our experience with Luke has been fantastic. We've had him fix several plumbing issues that have cropped up over the year and he has been nothing short of brilliant. He's always on time with a smile, gets the work done efficiently and tidies up after himself. We're no longer worried about future problems because we know that he's just a call away. Cheers Luke."
    Rating by: Elaine  |  Rating posted: 29th Dec, 2015  |  Contact: Luke  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Dec, 2015More details…
  • 100%
    "Excellent, efficient service from Dylan."
    Rating by: Scott  |  Rating posted: 29th Dec, 2015  |  Contact: Scott  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Dec, 2015More details…
  • 100%
    "Ben came around today at short notice on a Sunday and was very thorough and efficient. Very nice and friendly too, and went beyond duty to ensure everything was fixed. Would highly recommend."
    Rating by: Mark  |  Rating posted: 13th Dec, 2015  |  Contact: Ben  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Dec, 2015More details…
  • 100%
    "Had an 16 year old Hot water cylinder which pilot light keeper going out. Francis and Luke ,came and quote very profesional, came in with new Rheem stelar 180L works extremely well, even though we have had very windy conditions no probs. Told him about my gas Hobb going out all the time looked at it changed something and its going full guns, wife is happy so i am happy Use these guys"
    Rating by: Irwin  |  Rating posted: 30th Oct, 2015  |  Contact: Francis  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Oct, 2015More details…
  • 100%
    "Great job done by Ben. Arrived on time, kept us up to date with what was happening and just did a damn good job."
    Rating by: Bevan  |  Rating posted: 31st Aug, 2015  |  Contact: Ben  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Aug, 2015More details…
  • 100%
    "A great service from start to finish. A time slot was booked to repair my leaky spouting. Francis arrived at the allotted time and after giving a clear explanation of what needed to be done he set about fixing the problem. I am very satisfied that I received a very professional service as well as excellent customer experience. Thanks BT "
    Rating by: Karen  |  Rating posted: 7th Aug, 2015  |  Contact: Francis  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Aug, 2015More details…
  • 100%
    "Was easy to get a plumber. Ben & Luke arrived early and fixed the problem quickly, Very happy with the service. Thanks"
    Rating by: Anisa  |  Rating posted: 7th Aug, 2015  |  Contact: Ben & Luke  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Aug, 2015More details…
  • 100%
    "I met Dylan at my clients house. I found him to be very polite a good listener with a lovely manner and he got on and sorted the job promptly. It is so refreshing these days to find this in people. Keep it up Dylan. To me it is a must to have great social skills when dealing with people. I have passed thoughts on to the original person who contacted your company. "
    Rating by: Joy  |  Rating posted: 6th Jul, 2015  |  Contact: Dylan  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Jul, 2015More details…
  • 100%
    "Had Francis call and he identified the problem and fixed the issue, very clean job Many Thanks .....Bud"
    Rating by: Dud  |  Rating posted: 18th Jun, 2015  |  Contact: Francis  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jun, 2015More details…
  • 100%
    "Francis came to my place to look at a problem I was having with my gas boiler. While he was clear it was a specialist job, he did his best to repair the problem and help me configure a very tricky control panel. He went above and beyond the call of duty and left me with a warm house, and a referral to a specialist should I need it in future, so I'm very happy!"
    Rating by: Sally  |  Rating posted: 4th Jun, 2015  |  Contact: Francis  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Jun, 2015More details…
  • 100%
    " We could smell a Gas leak under our home. Rang BT first thing in the morning, and they had Bruce on site as promised by 10.30am. Gave really good advice, and explained the situation fully. Fully replaced the old and faulty piping, with a new uptodate piping, and had the whole job finished by the end of the day as promised. Very impressed!"
    Rating by: Peter  |  Rating posted: 22nd May, 2015  |  Contact: Bruce  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd May, 2015More details…
  • 100%
    "First time to use BT (via Complete Detection). The technician, Ashley arrived promptly when expected, quickly assessed the location. The route of the water main was obvious, so he proceeded to hazard a guess at the most likely spot to find the leak. After only two or three prods with his acoustic equipment he announced that he was "pretty sure" the leak was "right there." I listened through the headphones myself and could easily hear the distinct "drip-drip-drip", and the probe rod emerged from the ground wet and muddy (in perfect dry weather)! Most professional, efficient and well worth it."
    Rating by: Bill  |  Rating posted: 4th May, 2015  |  Contact: Ashley  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th May, 2015More details…
  • 100%
    "Set up of infinity Water-heater and installation of a new Gas Hob. I tried to get 3 different quotes ! One never showed up, one was not what i wanted and BT Plumbing (Bruce) showed up at the time he promised , quoted me on the spot and a exactely at the arranged time Francis did a wonderful job . Very polite ,reliable and pleasant people to do business with.;) "
    Rating by: Erich  |  Rating posted: 21st Apr, 2015  |  Contact: Bruce  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Apr, 2015More details…
  • 100%
    "I would highly recommend BT Plumbing for their professionalism and quick solution to our water leakage problem. Jordan was quick to solve the problem and gave advice on other plumbing issues. I will definitely be using them again. Many thanks!"
    Rating by: Ann  |  Rating posted: 12th Mar, 2015  |  Contact: Jordan  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2015More details…
  • 100%
    "Great service from knowledgeable staff, solved a major leakage issue for us, always on time and friendly. Will use for future plumbing requirements."
    Rating by: Sarah  |  Rating posted: 2nd Feb, 2015  |  Contact: Bruce  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Feb, 2015More details…
  • 100%
    "Francis did a great job diagnosing and fixing my water leak, he was very knowledgeable and efficient and got the job done."
    Rating by: Sreeram  |  Rating posted: 19th Jan, 2015  |  Contact: Francis  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Jan, 2015More details…
  • 95%
    "We were required to wait three days for service on a leaking tap. Could not fault the workmanship, Bruce's friendly manner and the detailed account."
    Rating by: Trevor  |  Rating posted: 22nd Dec, 2014  |  Contact: Bruce  |  Job date: Dec, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    22nd Dec, 2014More details…
  • 25%
    "The customer service side of this business is crap. Whoever works in their office needs retraining. They are not upfront about the full costs for their tradesman to come out. Without that knowledge it is difficult to make an informed choice when deciding who you want to do the job. I suspect this is how they get their business. Ignoring people complaints is not the way to treat customers. Won't use them again."
    Rating by: Dale  |  Rating posted: 7th Dec, 2014  |  Contact: Francis  |  Job date: Dec, 2014
    Communication: 0%  |  Quality: 50%  |  Reliability: 50%  |  Value: 0%
    7th Dec, 2014More details…
  • 50%
    "Although I am happy with the work the gas fitter carried out, the customer service from the admin team was very poor. I was not informed of the full rates for labour so got a surprise when I received the invoice. I asked them to contact me regarding this and they ignored me, I emailed them again and I got a response but did not deal with my issue, they just denies everything, I emailed them again and they ignored that. No courtesy call or follow up or anything of the like. Very, very poor."
    Rating by: Corinna  |  Rating posted: 2nd Dec, 2014  |  Contact: Francis  |  Job date: Oct, 2014
    Communication: 0%  |  Quality: 100%  |  Reliability: 100%  |  Value: 0%
    2nd Dec, 2014More details…
  • 98%
    "Very friendly and helpful at call centre. Service plumber was very friendly polite and efficient. Was not a woryy that i was running late and he had to wait. Explained what he was doing fully and the reasons behind my gas failure"
    Rating by: Heather  |  Rating posted: 10th Nov, 2014  |  Contact: Bruce  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    10th Nov, 2014More details…
  • 100%
    "Ben arrived on time. Did a fantastic job and gave great advise and service. Would most definately recommend him and the company and would definately get him to sort our gas oven for our new kitchen."
    Rating by: Natasha  |  Rating posted: 3rd Nov, 2014  |  Contact: Ben  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Nov, 2014More details…
  • 98%
    "Very happy with service, arrived early, explained what was needed clearly. Did the repairs quickly and was tidy.
    Would use again.
    "
    Rating by: Bill  |  Rating posted: 3rd Oct, 2014  |  Contact: Bruce  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd Oct, 2014More details…
  • 100%
    "Dylan worked nonstop until the job was finushed- and was very careful ensuring all was done to the highest standards
    Also very polite and cheerful.
    Great job
    "
    Rating by: peter  |  Rating posted: 2nd Oct, 2014  |  Contact: Dylan  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Oct, 2014More details…
  • 100%
    "JORDAN KNEW EXACTLY WHAT HE WAS DOING AND FIXED THE PROBLEM QUICKLY AND WITHOUT HASSLES"
    Rating by: Peter  |  Rating posted: 22nd Sep, 2014  |  Contact: Joprdan  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Sep, 2014More details…
  • 100%
    "Ben was great. Friendly, explained the work needed and was efficient. Thanks again Ben."
    Rating by: Fleur  |  Rating posted: 26th Aug, 2014  |  Contact: Ben  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Aug, 2014More details…
  • 100%
    "We had an urgent after hours call out as our hot water pilot light went out and we couldn't get it up and running. Ben came and went out of his way to make sure that the job got done. He was very professional, efficient, polite and a pleasure to deal with. We will most certainly use this company again and highly recommend them, especially Ben. "
    Rating by: Christine  |  Rating posted: 19th Jul, 2014  |  Contact: Ben  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Jul, 2014More details…
  • 98%
    "Dylan sorted our gas hob this afternoon. He was polite and instructive and we are very pleased with the job he did.
    Frank Karl
    "
    Rating by: Frank  |  Rating posted: 30th Jun, 2014  |  Contact: Bruce  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    30th Jun, 2014More details…
  • 100%
    "Jordan arrived 11.20, 10 minutes early. Well dome Jordan. He promptly identified the problem â??hose rather than valveâ? and installed it within first 15 minutes. Secondly, he observed, though not reported, that after flushing, water continued dribbling from cistern to toilet so wasting water. I agreed he should investigate and replace washer if necessary. This he did promptly and within 30 minutes job was done and dusted. Again well done Jordan.
    Alfred Edgar
    "
    Rating by: Alfred  |  Rating posted: 25th Jun, 2014  |  Contact: Bruce  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Jun, 2014More details…
  • 100%
    "We had Francis come out to look at a gas leak at one of our pools. After having issues with other contractors over the last two weeks it was a fantastic to have a Francis turn up early for the job, get the job done and fix a couple of other minor plumbing problems we had as well. Very professional. Will definitely use again. Thanks
    Greenwoods Aquatics
    "
    Rating by: James  |  Rating posted: 16th Jun, 2014  |  Contact: Bruce  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Jun, 2014More details…
  • 100%
    "Have received service from Jordan twice now, and both times he provided excellent service. Was very efficient and timely when fixing the issues but also went beyond what was required from him to fix our incinerator - which was awesome. Definitely would recommend and utilise services again!
    Niva Aukuso
    "
    Rating by: Niva  |  Rating posted: 12th Jun, 2014  |  Contact: Bruce  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Jun, 2014More details…
  • 98%
    "BT Plumbing was recommended to me by a family friend who is in real estate. Bruce and Carolyn have both been fantastic to do business with. I had one job done in Aug 2013, another in Sep 2013 and a third in Dec 2013. I despair sometimes finding 'real' tradespeople and I think BT Plumbing is the real deal ....else I would not have gone back to them three times! As I am not living in Auckland if was great to be able to call / email and pay the bill online. They have been prompt, efficient and their estimates have been spot on. Carolyn has also very kindly given me a reference for an electrician recently which was another great referral. BT Plumbing is definitely my preferred plumber. Jobs were completed in Glen Eden and Glendene and were as follows: Leaking kitchen tap, Leaking shower, new stormwater pipe under house connecting to existing storm water drainage, repair relief valve. Highly recommended by me. No cowboys in this outfit."
    Rating by: Ingrid  |  Rating posted: 3rd Jun, 2014  |  Contact: Carolyn or Bruce  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd Jun, 2014More details…
  • 100%
    "Very pleasant young man ( Jordan) who cleaned up after himself too which was much appreciated.
    N. Bland
    "
    Rating by: Noel  |  Rating posted: 28th May, 2014  |  Contact: Bruce  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th May, 2014More details…
  • 100%
    "Good communication from company, called and kept me updated when Frances was running late. Frances was polite worked non stop and refitted my gas hob. Would happily use BT again."
    Rating by: Jenny  |  Rating posted: 13th May, 2014  |  Contact: Bruce  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th May, 2014More details…
  • 100%
    "Excellent. Advised time and likely cost for repair of hot water cylinder. Arrived on time. Diagnosed problem and advised how long it would take to get the part. Installed it this morning. Really polite, pleasant and efficient service. "
    Rating by: Robby  |  Rating posted: 5th May, 2014  |  Contact: Ben  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th May, 2014More details…
  • 100%
    "Despite a delayed arrival (due to traffic), Jordan made up for it by working tirelessly for about
    6-7hrs. He worked well with the thrusting co. to iron out some challenges to thrust and lay
    a new waterpipe. He explained to me the challenges and what he did to fix it.
    Found Jordan to be professional, helpful, thorough and hardworking.
    Definitely a Keeper!!
    Will KIV Jordan for my future plumbing jobs.

    Re. Location: No drop down arrow for Sth. Auckland where the job was done. "

    Rating by: Nancy  |  Rating posted: 10th Apr, 2014  |  Contact: Jordan  |  Job date: Apr, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Apr, 2014More details…
  • 100%
    "I had Francis to fix a leaky water pipe.He arrived on time ,had all the parts to fix the leak,did a fast thorough job and even recommended how to prevent future problems.A very pleasant tradie to deal with.Highly recommend this company and would certainly use again .Very reasonable prices. "
    Rating by: Lianne  |  Rating posted: 30th Mar, 2014  |  Contact: Bruce  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Mar, 2014More details…
  • 100%
    "Hands down best plumbing company I have dealt with. Friendly and professional from initial phone conversation to plumber arriving and promptly identifying problem and fixing. Jordan was on time, professional, friendly and efficient. Highly recommend. Very happy with service and would not hesitate to use this company again. Thank you!!! "
    Rating by: Angela  |  Rating posted: 7th Mar, 2014  |  Contact: Bruce  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Mar, 2014More details…
  • 100%
    "Excellent experience with BT Plumbing. Our gas hot water cylinder was leaking and, as it turned out, needed replacement. Francis arrived only a couple of hours after I called, diagnosed the problem, explained the options, and arranged to do the replacement the next morning. As promised Francis and Dylan were there on time next day........job done. No delays, no hassles. Everything was professional and friendly and we are very satisfied customers.

    K & S "

    Rating by: Kalvyn  |  Rating posted: 2nd Mar, 2014  |  Contact: Bruce  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2014More details…
  • 100%
    "I could not recommend any other plumbing provider after my experience with BT Plumbing LTD, Caroline and tradesperson Jordan.

    The initial contact with Caroline was friendly, understanding and accommodating. The type of person one would want to be greeted by in such situations friendly, efficient and effective.

    Additionally, the professionalism displayed by tradesperson Jordan was exemplary, being a son of a former plumber. Punctual, approachable and certainly worked with skill, obvious that he knew the trade well. I commend Caroline and especially Jordan for their conduct and professionalism, which BT is extremely fortunate to have amongst their ranks. I have no hesitation to recommend to others and will definitely continue to maintain contact with BT Plumbing LTD for further work when required. Well done guys a very happy consumer. regards, Patrick Naera.
    "
    Rating by: Patrick  |  Rating posted: 14th Feb, 2014  |  Contact: Bruce  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Feb, 2014More details…
  • 100%
    "Our experience with BT Plumbing was excellent. Dylan came to repair the leak in our hot water cylinder and he was very polite and professional. He explained exactly what needed fixing and did the job quickly and efficiently. We will definitely use BT Plumbing again in the future."
    Rating by: Edward  |  Rating posted: 4th Feb, 2014  |  Contact: Bruce  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Feb, 2014More details…
  • 100%
    "Early morning phone call from my neighbour alerted me to water running down the drive from a mains leak.
    I phoned prior to 8 o'clock the after hours operator took my details and passed them through for me.
    By 0815 i received a call from the office and was given a time that the plumber would be here.
    Right on time Jordan arrived and proceeded to locate and recitify the problem. He kept me informed of all developements, repaired the immediate problem and walked me through what neede to happen from there. A new mains pipe needs to be installed, he confirmed a date and time for this work and i will be more than happy to have him back for this job.
    "
    Rating by: Royce  |  Rating posted: 31st Jan, 2014  |  Contact: Jordan  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Jan, 2014More details…
  • 100%
    "A great experience with BT Plumbing. We had a catastrophic hot water failure and Bruce was able to come out and see us quickly to provide a competitive quote, good advice on a replacement system, and then able to supply and install the replacement very quickly. Jordan and the team were professional and friendly, even clearing up afterwards. Just brilliant. All around we had great communication from the whole team, and are very pleased with the result. Highly recommended. "
    Rating by: Andrew  |  Rating posted: 22nd Jan, 2014  |  Contact: Bruce  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Jan, 2014More details…
  • 100%
    "Getting a plumber at 3pm on the 31st of December is probably not going to be easy. I called two others who advertised the whole 24/7/365 thing, but they weren't available. (Funny that.) These guys got back to me within 10 minutes, and 'Jordan' was out within an hour, done in another 45. It cost a bit extra for the emergency call-out, because of the time/date, and because I'm in Epsom and they're out west, but they were up front about that on the phone. Have waited five days before posting to ensure the work's solid: no problems since. Would absolutely use again."
    Rating by: Charles  |  Rating posted: 6th Jan, 2014  |  Contact: Bruce  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Jan, 2014More details…
  • 100%
    "Ben called on the day to advise he would arrive in 10 minutes, which he did and then proceeded to exchange our kitchen sink fixture for a new one. He verified where we would like the water handle placed for our convenience. Ben was very polite and professional with excellent knowledge about the procedure to make it easy and convenient for us - THANKS! We have had several great experiences with Ben and highly recommend him and BT Plumbers Henderson!! "
    Rating by: Peter  |  Rating posted: 3rd Jan, 2014  |  Contact: Bruce  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jan, 2014More details…
  • 100%
    "What a pleasure to deal with this efficient, happy, enthusiastic outfit. Right from start with Dylan the help and advice was second to none. The drilling crew were early on site and efficient throughout the process. Quick pleasant to deal with and no hassles. Francis the plumber was excellent and so thorough. Left the job completely tidy and tested. Have no problem recommending this Company and I will certainly retain their contact details for any future work. Well done and avery big thank you to you all for your efficient service. Compliments of the Season."
    Rating by: Gordan  |  Rating posted: 13th Dec, 2013  |  Contact: Bruce  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Dec, 2013More details…
  • 100%
    "Fantastic Service, very professional and considerate. I would highly recommend BT Plumbing Ltd"
    Rating by: Susan  |  Rating posted: 12th Dec, 2013  |  Contact: Bruce  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Dec, 2013More details…
  • 98%
    "Francis was very pleasant to deal with and kept me informed on what needed doing and why and roughly what costings of job. A good job done so happy finally got my gas stove working again"
    Rating by: Luna  |  Rating posted: 11th Dec, 2013  |  Contact: Francis  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    11th Dec, 2013More details…
  • 100%
    "Ben was polite, very efficient and solved the water leakage problem straight away - you've got a good man there Bruce!"
    Rating by: Lenaire  |  Rating posted: 10th Dec, 2013  |  Contact: Bruce  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Dec, 2013More details…
  • 100%
    "Really good to deal with, arrived on time, was updated by Ben on how far away he was (my backyard was flooding a little at the time so i was quite concerned!) Job was done quick and the price was very good. You don\'t get many good experiences with tradesmen but this one was top notch :)"
    Rating by: Erin  |  Rating posted: 9th Nov, 2011  |  Contact: Ben  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Nov, 2011More details…
  • 3%
    "So many problems dont know where to start,
    first did not turn up to my tennants then tired to tell me was not them I contacted, even though I knew it was them,
    then got a ring from comapny that did their invoicing wanting to know why i have not paid, not having received the bill thats why, they had my email and physical address wrong,Once I had it emailed
    I contact them immed. as the invoice did not list the work I asked to be done!!! also a call out fee of $75 for a normal business hr. call out when they only 10 minutes from the job. (They told me thats their fee and its normal) I asked to clarification of job done received it they told me the Tap that I needed replaced did not need replacing, so I went to house and checked sure enough the tap I had sent to house had been fitted, so they did not even know what their plumber had done, asked for an invoice to show exactly what was done, they then placed the bill with debt collector. i have never come across cowboys this bad, SORRY BUT THEY WERE.
    "
    Rating by: Barb  |  Rating posted: 17th Sep, 2011  |  Contact: Bruce  |  Job date: Jun, 2011
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 0%
    17th Sep, 2011More details…
  • 23%
    "Dean attempted to enlarge the mixer hole in plastic interior of a shower with 8-10mm drill bit. It wasn\'t drilling in, so he leaned onto the drill strongly with his weight and broke the plastic. Very unprofessional mistake, as he then used 2-3mm drill bit without problems. He then tried to blame it on the \"old\" shower to avoid responsibility. I e-mailed Bruce (the owner) and told about the damage, including a photograph, and said that I expect a remedy at their cost. I did not receive a reply. It was agreed to halt the job due to New Year holidays, but I did not get a call in January and had to follow up twice. Large shower mixer surround was fitted at their cost to conceal the damage. Second part of the job was replacing a plumbing joint, and Dean left a tap unit rotating loosely against the pipe. I had to point it out on two occasions to get a remedy. Final charge did not include damage remedy, but was on the expensive side in my opinion ($75 callout & $100/hour GST). Very unpleasant experience. Will not deal with them again."
    Rating by: Valera  |  Rating posted: 17th Feb, 2011  |  Contact: Dean  |  Job date: Feb, 2011
    Communication: 20%  |  Quality: 10%  |  Reliability: 20%  |  Value: 40%
    17th Feb, 2011More details…
  • 100%
    "Great contractor - fast, efficient and really personable guy! Cheers"
    Rating by: Fraser  |  Rating posted: 17th Sep, 2010  |  Contact: Bruce  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2010More details…
  • 100%
    "Highly recommended all round. Bruce did a great job and turned up on time. Very friendly too!"
    Rating by: Richard  |  Rating posted: 18th Jan, 2010  |  Contact: Bruce  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jan, 2010More details…
  • 100%
    "Top Service. Prompt actions. Good advice. Friendly & Professional Staff."
    Rating by: Steve  |  Rating posted: 11th Feb, 2009  |  Contact: Francis  |  Job date: Feb, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Feb, 2009More details…
  • 100%
    (no comment)
    Rating by: Phil  |  Rating posted: 24th Sep, 2008  |  Contact: Bruce  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Sep, 2008More details…
  • 100%
    "BT Plumbing is our resident plumber for our business Ideal buildings and we have used them for approx. 4 years now and would highly recomend them."
    Rating by: Ingrid  |  Rating posted: 16th Sep, 2008  |  Contact: Bruce Trenwith  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2008More details…
  • 100%
    "We Manage Rental properties and have a lot of Plumbing mantenance work to be done We have the confidence to ring Bruce
    discuss the job and forget it, in the knowledge that it will be done as soon as possible, and in a proffessional manner. If there are issues, we are always consulted before the work proceeds. We are answerable to Landlords,so have to have permission to complete work at the most reasonable cost. We nver have to follow Bruce and the team up. The communication is always there up front. If need be Bruce will come into the office and explain finer details of a job, or if necessary justify price and if needed negotiate. We need this reliable relationship so that we may get on to more important things in the day
    "
    Rating by: Lorraine  |  Rating posted: 16th Sep, 2008  |  Contact: Bruce Trenwith  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2008More details…
  • 100%
    "Hot Water Cylinder was flooding the place on a saturday night and Bruce was there in 1/2 an hour. First class work and service. Definitely recommend this company."
    Rating by: John  |  Rating posted: 16th Sep, 2008  |  Contact: Bruce Trenwith  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2008More details…
  • 100%
    "We use BT Plumbing on a regular basis to carry out our Insurance Reinstatement repairs and always get a professional and quality job completed. GPS highly recommends BT Plumbing for all jobs, small or large."
    Rating by: GPS  |  Rating posted: 15th Sep, 2008  |  Contact: Bruce Trenwith  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Sep, 2008More details…

Unauthenticated ratings (1)

  • 100%
    "Had a blocked wastemaster/kitchen sink and a big mess to clean up late on a Friday night. Called BT at 8:30 am Saturday morning and they were there promptly. The job went without a hitch. Dean did a thorough job of testing the sink once he'd cleared the blockage and cleaned up afterwards.

    It being a weekend job there was, understandably, a more expensive call out charge but these guys were still cheaper than the competition."

    Rating by: Lisa  |  Rating posted: 11th Sep, 2009  |  Contact: Dean  |  Job date: Sep, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Lisa, 11th Sep, 2009More details…

Primary contact
Bruce

Phone number
0800 287 586

Website
www.btplumbing.co.nz

Availability
This week/ASAP

Physical address
49 Portage Road,
Papatoetoe,
2025

Postal address
PO box 79398,
Royal Heights,
0656

About us
BT Plumbing's owner/operater Bruce Trenwith has 23 years experience in plumbing industry and is current vice president of Akl Master Plumber Assoc.

What we do
At BT Plumbing Ltd we offer our plumbing services 24 hours a day, 7 days a week all across the greater Auckland area. We understand that for emergency work you need a plumber NOW! Don't waste another minute searching for unreliable and overpriced plumbers. BT Plumbing Ltd comes to you on time, every time and gets the job done right.
Our plumbers carry out work on all of the following:

* Plumbing Maintenance
* Burst or leaking Hot Water Cylinders
* Authorised Dux Hot Water Cylinder Service Agents
* New installations
* Commercial work
* Residential work
* Renovations
* Bathrooms
* Kitchens
* Laundries
* Spouting and Downpipes
* Roofing
* Leaking water mains
* Noisy pipes
* Leaking pipes
* Solar & Wetback Water Heating
* Heat Pumps
* Dripping taps
* Replacing water mains
* Overflowing Hot Water Cylinders
* Plumbing in dishwashers
* Water Filtration

We are dedicated, professional and most importantly listen to our client's needs and wants. We can help you avoid unnecessary ongoing costs as our plumbers will resolve the cause of your plumbing problem instead of simply treating the symptoms.

BT Plumbing Ltd offers a 24 hour callout service for all those emergency jobs. Just call our office number 0800 287 586 anytime. Normal office hours are Monday to Friday 8:00am to 5:00pm.

When you need professional hassle free plumbing call someone you can trust. Call BT Plumbing Ltd for reliable, guaranteed service. Mention this website and get $10 off the total cost of any plumbing service we do for you. Need another reason? Here are 5 of the best…

1. Master Plumber Guarantee: Our service will always meet the highest standards.
2. Reliability: We arrive when we say we will. No delays. No Hassles.
3. Fast response, Auckland wide: We understand that when you need a plumber, you need one NOW!
4. Honesty: we find solutions, not unnecessary work or unexpected costs.
5. Big, small… From tap washers to construction work and everything in between

Categories we service
Plumbers / Plumbing Contractors, Gas Installers / Gas Fitters

Areas we service
Wiri, Whitford, Weymouth, Wattle Downs, Waitakere City and Suburbs, Totara Heights, Te Papapa, Tamaki, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Rodney Area, Remuera, Ponsonby, Point Chevalier, Penrose, Parnell, Papatoetoe, Papakura Area, Panmure, Pakuranga, Owairaka, Otara, Otahuhu, Orakei, Onehunga, One Tree Hill, North Shore City and Suburbs, Newton, Newmarket, New Windsor, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Middlemore, Mellons Bay, Meadowbank, Maraetai, Manurewa, Manukau City and Suburbs, Manukau (Auckland), Mangere Bridge, Mangere, Lynfield, Kohimarama, Kingsland, Kawakawa Bay, Hunters Corner, Howick, Hillsborough (Auckland), Hillsborough, Highland Park, Herne Bay, Half Moon Bay, Grey Lynn, Greenlane, Grafton, Glendowie, Glen Innes, Freemans Bay, Franklin Area, Flat Bush, Epsom, Ellerslie, Eastern Beach, East Tamaki, Conifer Grove, Cockle Bay, Clevedon, Clendon Park, Central Park, Bucklands Beach, Brookby, Botany Downs, Blockhouse Bay, Beachlands, Balmoral, Avondale, Auckland Region, Auckland City and Suburbs, Auckland Central, Alfriston, Airport Oaks

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