Butterworth Appliance Service Ltd / Appliance Repair Services in Browns Bay

Is Butterworth Appliance Service Ltd your business?
  • 100%
    "Perfect operation and customer service. Thank you "
    Rating by: Steven  |  Rating posted: 13th Jun  |  Contact: Jessie   |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th JunMore details…
  • 95%
    "Needed a replacement part for ... you guessed it - an appliance that was not bought in NZ, so the model/serial number for both machine & spares were not the same as the local equivalent ... 1 or 2 other places couldn't be bothered to try & help & just shrugged, but Jordyn @ Butterworth Appliance Services made more than 1 phone call to get to the bottom of it, got their parts reps involved, and generally went the proverbial "extra mile"! Part found within a day & a bit, fitted & machine works like new again - no wonder they were recommended to me by a colleague in the first place - good old-fashioned service with a smile, even though it was a low-value job in reality ! Great stuff - keep it up!"
    Rating by: Johann  |  Rating posted: 30th May, 2015  |  Contact: Jordyn  |  Job date: May, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    30th May, 2015More details…
  • 100%
    "Very prompt and efficient service. We have used Butterworth Appliance Service for many years and have always been pleased."
    Rating by: Russell  |  Rating posted: 30th Oct, 2014  |  Contact: Paul  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Oct, 2014More details…
  • 100%
    "Butterworth Appliances, are very professional, reliable and honest."
    Rating by: Jan  |  Rating posted: 4th Sep, 2014  |  Contact: Paul  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Sep, 2014More details…
  • 100%
    "We have used Butterworths exclusively since mid '90's.
    Easy communication, attends as arranged.
    Diagnosis of faults accurate, seems to have a large stock of spare parts and repairs undertaken in good time.
    Paul & his team have proven themselves to be skilled & trustworthy.
    "
    Rating by: Paul  |  Rating posted: 8th Aug, 2014  |  Contact: Paul Bluck  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Aug, 2014More details…
  • 100%
    "Excellent service provided in a timely fashion as we had sold the property but had problems with the dish drawer unit which was sorted in a cost effective manner just prior to settlement.
    I would recommend Butterworth Appliance Services Ltd to anyone requiring a friendly and professional appliance service task.
    "
    Rating by: Bruno  |  Rating posted: 29th Jul, 2014  |  Contact: didn't remember but it was the boss and an apprentice  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Jul, 2014More details…
  • 100%
    "Punctual, polite and efficient workmen along with friendly and efficient service from the office staff. "
    Rating by: Catherine  |  Rating posted: 23rd Jul, 2014  |  Contact: 2 washing machine repairers  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Jul, 2014More details…
  • 93%
    "I was impressed with the service from Butterworths. They came when they said they would and phoned me 10 mins beforehand to say they were on their way. They were able to diagnose and fix the fault with my dryer. They were a pleasure to deal with, both in the office and in person and I would use them again."
    Rating by: Diane  |  Rating posted: 21st Jul, 2014  |  Contact: John  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    21st Jul, 2014More details…
  • 100%
    "I have used Butterworths for the last 8 years and they have consistently delivered great service.
    They are reliable, punctual and efficient and they offer solutions and options to suit the budget.

    I can highly recommend them. "

    Rating by: Sally  |  Rating posted: 14th Jul, 2014  |  Contact: Sally Dewar  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Jul, 2014More details…
  • 83%
    "$78 Call Out Fee
    $80 per hour Labour
    45% mark-up on parts supplied. Checked online--as you do... :)
    Prompt friendly service. Fast and efficient repair in home.
    I can't say they are the cheapest out there, but they seemed professional and knowledgeable. I just wished they wouldn't engage in profiteering on parts supplied. Having said that, based on my description of the issue on the phone they were able to show up at my home with the parts they might need and repaired it promptly… That has to be worth something… I guess…
    "
    Rating by: Sidney  |  Rating posted: 10th Jul, 2014  |  Contact: No Introduction was given  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 80%  |  Reliability: 100%  |  Value: 50%
    10th Jul, 2014More details…
  • 95%
    "Problem with washing machine solved in 24 hours. Very quick and efficient service to remedy. Have used your company for 25+ years and always had quality, timely service. Well done."
    Rating by: Terry  |  Rating posted: 8th Jul, 2014  |  Contact: A77578 ?  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    8th Jul, 2014More details…
  • 100%
    "Came round the same day. Very prompt and had own eftpos machine. Great work, would use again."
    Rating by: Helen  |  Rating posted: 27th Jun, 2014  |  Contact: Cant remember  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Jun, 2014More details…
  • 95%
    "Excellent service from initial call through to prompt visit and getting on with fix unsupervised and nailing the issue with supporting phone message. Fully recommend. Regards Kerry 04/05/2014"
    Rating by: Kerry  |  Rating posted: 4th Jun, 2014  |  Contact: Paul  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    4th Jun, 2014More details…
  • 100%
    "Paul has been repairing our household appliances now for over 30 years, he is extremely professional, knowledgeable and trustworthy. I really appreciate the advice he gives if an appliance is past spending any more money on to repair. Paul provides a very prompt service after booking a visit, always arrives at the given time and is quick to make a repair/assessment. I would highly recommend him and his company!"
    Rating by: Christine  |  Rating posted: 20th Jun, 2013  |  Contact: Paul Butterworth  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jun, 2013More details…
  • 100%
    "Great to deal with very friendly staff who really know their stuff.
    I will use them again, highly recommend
    "
    Rating by: Dave  |  Rating posted: 31st May, 2013  |  Contact: Paul  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st May, 2013More details…
  • 93%
    "From the start Butterworth were professional in all dealings with them. Everything was aimed towards being as convenient as possible for me, and staff were friendly and knowledgeable.

    Paul put me straight on the cost of the work - that it would all be covered by a warranty that I thought had expired - where other companies were happy to take my money rather than have Electrolux pay for the repairs.

    My only criticism (if any) would be communications... the washing machine repair took over a week to complete (spares), and I wasn\'t kept up to date unless I asked. Once all was finished though, I had the machine back at the earliest opportunity. All in all though, I would definitely recommend this company."

    Rating by: Pete  |  Rating posted: 3rd May, 2013  |  Contact: Paul  |  Job date: Apr, 2013
    Communication: 70%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd May, 2013More details…
  • 93%
    "Were a pleasure to deal with, everything was seamless! Thank you"
    Rating by: Anna Novikova - Auger  |  Rating posted: 6th Dec, 2012  |  Contact: Holly  |  Job date: Nov, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    6th Dec, 2012More details…
  • 95%
    "Used this business for a repair at a tenanted property. They completed the work on the day I inquired having first dealt with my tenant. Really excellent service. I would definitely use them again and highly recommend them."
    Rating by: Kieron  |  Rating posted: 19th May, 2012  |  Contact: Paul  |  Job date: May, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    19th May, 2012More details…
  • 100%
    "Prompt and courteous service person. Provided good advice and a quote on his first visit. On a second visit he resolved the issue at considerably less cost - a pleasant surprise for us. "
    Rating by: Carolyn  |  Rating posted: 10th Apr, 2012  |  Contact: Cant Remember  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Apr, 2012More details…
  • 100%
    "Can\'t fault these guys :-) Needed a repair done on a F&P washing machine. From the first initial phone call through to the completion of the repair was A1. They arrived when they said they would, the repairman was very polite and obviously knew his stuff. My machine was fixed in no time and we can pay the bill online. What a professional outfit these guys are. Highly recommend to everyone. Added bonus - very competitively priced! Give them a go, you won\'t regret it. Thanks Butterworth - you have a future customer in me for sure."
    Rating by: Deanna  |  Rating posted: 20th Feb, 2012  |  Contact: Paul ?  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Feb, 2012More details…
  • 100%
    (no comment)
    Rating by: Greg  |  Rating posted: 8th Jan, 2012  |  Contact: Paul  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Jan, 2012More details…
  • 100%
    "I have used butterworth in the past for my front loading washing machine and both times they were on time and fixed my machine quickly.
    Today they fixed it straight away, they were on time with the appointment and informed me of costs before they fixed it.
    I will be using them again in the future
    "
    Rating by: Deidre  |  Rating posted: 6th Sep, 2011  |  Contact: Various  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Sep, 2011More details…
  • 95%
    "All the poeple that I dealt with were polite and communicated exactly what was going to happen and when. And that is exactly what happened. I made 8am appointments and they arrived absolutely on time both times they need to com eout. Told me the problem, what they needed to do to get the part required, called me back when they said they would. All in all, superb!! Thanks guys :o)"
    Rating by: Katie  |  Rating posted: 25th May, 2011  |  Contact: Various  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    25th May, 2011More details…
  • 90%
    "Very reliable, I would highly recommend. Paul was honest and didn\'t waste any time. I was very pleased with the service and I was impressed that he was on time, followed instructions from phone call I had made and talked to me in terms I could understand. Thanks Paul, great job. Cheers"
    Rating by: Xenia  |  Rating posted: 22nd Feb, 2011  |  Contact: Paul  |  Job date: Feb, 2011
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    22nd Feb, 2011More details…
  • 100%
    "Excellent service, prompt, knowlegable & friendly. Definitely recommend!!"
    Rating by: Courtney  |  Rating posted: 7th Feb, 2011  |  Contact: Paul  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Feb, 2011More details…
  • 98%
    "Very happy with these guys. Drier not working properly, they arrived on time, quickly determined that the drier needed to be serviced at their premises, took it away and brought it back exactly on time and for the cost they told me they would charge. Professional outfit and recommended."
    Rating by: Zane  |  Rating posted: 30th Jan, 2009  |  Contact: Unknown  |  Job date: Jan, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    30th Jan, 2009More details…
  • 100%
    "The receptionist was very professional and helpful. I was able to make an appointment with them for the next day, and I was amazed when the tradespeople arrived on time! They fixed the problem with our fridge very quickly. I would definitely use them again. "
    Rating by: Kristin  |  Rating posted: 1st Oct, 2006  |  Contact: Not Sure  |  Job date: Sep, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Oct, 2006More details…
  • 94%
    "Have used Butterworth Appliances before and were very impressed. Had them back today for a couple of minor problems (washing machine/fridge) - they arrived when they said they would, resolved the problems efficiently and explained what was needed and cost. Highly recommended."
    Rating by: Rene  |  Rating posted: 27th Jul, 2006  |  Contact: Natasha (receptionist)  |  Job date: Jul, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    27th Jul, 2006More details…

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