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Carpet Surgeon - Carpet Repair and Cleaning Specialist / Carpet Cleaning Services in Epsom


Primary contact
Lorne Frost

Postal address
PO box 17433,

  • 100%
    "Thanks Johno for your hard work and excellent job. Very respectful in our home and a top result, couldn't ask for more. "
    Rating by: Raewyn  |  Rating posted: 5th May  |  Contact: Johno  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Raewyn5th MayMore details…
  • 100%
    "Love seeing someone so happy at work. Benji was singing as he was laying the carpet. Excellent job on hallway and lounge. Jono carpeted our back room and did a brilliant job after I had stupidly cut the carpet to fit. Not allowing extra for the tuck in. I have learnt such a lot from these 2 guys. Highly recommend these guys. Rang to keep me up to where they were at, which was great."
    Rating by: Jennifer  |  Rating posted: 3rd Sep, 2019  |  Contact: Benji  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jennifer3rd Sep, 2019More details…
  • 95%
    "Jono arrived on time, quoted before starting and was a carpet magician. We had heaps of repairs needed and they look amazing. Highly recommended. "
    Rating by: Phil  |  Rating posted: 23rd May, 2019  |  Contact: Jono Smith  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Phil23rd May, 2019More details…
  • 83%
    "Little disappointed when Mike arrived 45min late. However, the person in the office did a great job of following up with Mike and keeping me up-to-date. When Mike arrived, he did a good job of cleaning the carpet and fixing a small section of carpet that had moved. Overall, would recommend Carpet Surgeon."
    Rating by: Reuel  |  Rating posted: 25th Dec, 2018  |  Contact: Mike  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 90%  |  Reliability: 60%  |  Value: 80%
    Reuel25th Dec, 2018More details…
  • 100%
    "Hayden came and did a very though clean for my rental. He was great at explaining what was about to happen and how long it would take. Will not hesitate to call the Carpet Surgeon again for Hayden for another clean"
    Rating by: Anonoymous  |  Rating posted: 4th Dec, 2018  |  Contact: Hayden  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anonoymous4th Dec, 2018More details…
  • 100%
    "Just had the lovely Hayden in to treat our carpet, he came in and instantly made us feel calmer about the fake tan stain on the carpet! He treated it for us and shared some good stories! Thanks again Hayden! Would highly recommend "
    Rating by: Dee  |  Rating posted: 4th Dec, 2018  |  Contact: Hayden   |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dee4th Dec, 2018More details…
  • 100%
    "Hayden from carpet surgeon did an amazing job patching my carpet which was ruined by my daughter with black ink. He was very punctual and professional as well as good at communications. Will definitely contact carpet surgeon again to have Hayden do a whole carpet cleaning."
    Rating by: Jackie  |  Rating posted: 14th Nov, 2018  |  Contact: Hayden  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jackie14th Nov, 2018More details…
  • 100%
    "Great service from this company. Kevin arrived on time and was very nice. He did a fantastic job at cleaning the carpets. He was very helpful and pleasant.
    Would recommend.
    Rating by: Kelly  |  Rating posted: 9th Nov, 2018  |  Contact: Kevin  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kelly9th Nov, 2018More details…
  • 100%
    "We had some areas of carpet in pretty bad condition, Hayden from carpet surgeon did an awesome job making our carpets look like new again, very friendly and professional, am now thinking i will make this a yearly job in order to keep my carpets looking like new, would definitely recommend carpet surgeon and will be asking for Hayden"
    Rating by: Rachel  |  Rating posted: 20th Oct, 2018  |  Contact: Hayden  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachel20th Oct, 2018More details…
  • 100%
    "I rang Lorne early on Saturday morning as I had blood stains on my carpet. He was very accommodating, and fitted me in,which I appreciated.
    Hayden arrived on time, and explained what needed doing, and was very professional in a difficult situation. That put me immediately at ease.
    Hayden was very thorough, and made an excellent job.
    I wouldn’t hesitate to recommend The carpet surgeon.
    Rating by: Julie  |  Rating posted: 27th Jan, 2018  |  Contact: Hayden  |  Job date: Jan, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Julie27th Jan, 2018More details…
  • 100%
    "Best carpet clean we have ever had! Aidan was friendly and professional. Highly recommended."
    Rating by: Jill  |  Rating posted: 3rd Feb, 2015  |  Contact: Aidan  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jill3rd Feb, 2015More details…
  • 100%
    "These guys are fantastic they have recently done the cleaning and repairs at a few rental properties and my own home. They organised everything with the tenants arrived on time and did an awesome job. At my own place they have matched and replaced a damaged piece of carpet in our living room and you can't even notice the difference. I fully recommend them to anyone. Gorran"
    Rating by: Gorran  |  Rating posted: 10th Apr, 2013  |  Contact: Lorne  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gorran10th Apr, 2013More details…
  • 100%
    "The job involved replacing the carpet on a couple of stairs that had suffered wear and tear. Steve was highly professional, worked efficiently, and was pleasant to deal with. The stairway now looks great! I am impressed with the job done and would recommend the Carpet Surgeon without hesitation to others. Thank you Carpet Surgeon! "
    Rating by: Renee  |  Rating posted: 9th Apr, 2013  |  Contact: Steve  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Renee9th Apr, 2013More details…
  • 100%
    "I have nothing but praise for the service I received - we (the parents) went away and left the (big) kids at home. They had \"a few friends over\" and our brand new carpet got a massive red stain in an obvious place (ie a real eye sore) and it couldn\'t be lifted. Not a great situation. However on our return we were able to get Steve around very quickly, he confirmed it couldn\'t realistically be lifted so then did a beautiful job with some \"surgery\" and it is great - and we were more than happy with the price. Friendly, efficient service by people who know what they are doing. Extremely happy with this work, thanks! Absolutely recommended."
    Rating by: Lisa  |  Rating posted: 2nd Feb, 2013  |  Contact: Lorne/Steve  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lisa2nd Feb, 2013More details…
  • 100%
    "Micah did a great carpet re-lay for us after other companies had dismissed the job as impossible. He then cleaned all the carpets upstairs in our house and did a few extra unscheduled rugs as well. Very cheerful, helpful guy. Will definitely use Carpet Surgeon again."
    Rating by: Anne  |  Rating posted: 11th Apr, 2012  |  Contact: Micah  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anne11th Apr, 2012More details…
  • 100%
    "From finding them on this website to the actual use of their services, they were extremely friendly and very well priced, Would highly recommend them to anybody needing carpet services"
    Rating by: Alison  |  Rating posted: 27th Nov, 2011  |  Contact: Steve   |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alison27th Nov, 2011More details…
  • 100%
    "Had bad water damage on new carpet by Ranchslider. Tenant did not tell me until it went rotten. Steve arrived, and within a very short time had replaced the whole piece. I was stunned, as I could not see where the joins were,(x3) and had been told that my carpet was one of the harder ones to disguise patching. He was proffesional,polite and amazing at his job. Will , and have already, use CARPET SURGEON again if ever needed. Cheers, guys."
    Rating by: Sandi  |  Rating posted: 22nd Feb, 2011  |  Contact: Steve  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sandi22nd Feb, 2011More details…
  • 100%
    "Lorne & the team from the Carpet Surgeon cleaned & stretched all of the carpets in my large 2 level home & professionally cleaned my white lounge suite. The guys did did a very good job & were pleasant to deal with - I highly recommend the Carpet Surgeon for any carpet maintenance."
    Rating by: Amanda  |  Rating posted: 17th Jan, 2011  |  Contact: Lorne  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Amanda17th Jan, 2011More details…
  • 100%
    "We recently had some rennovations done to our house which meant moving some internal doors along a hallway, adding carpet in two cupboards with some off cuts and stretching the carpet where there had been some wooden panelling. Steve was extremely professional in his assessment and really put me at ease with his extensive knowledge and experience. Nothing was too much to ask. We were absolutely thrilled with the results as we thought we were going to have to re-carpet the hallway. I would definitely be using the Carpet Surgeons again and will also be recommedning them. Thanks so much."
    Rating by: Sheryl  |  Rating posted: 13th Nov, 2010  |  Contact: Steve  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sheryl13th Nov, 2010More details…
  • 100%
    "Fantastic, professional and clean service. Replaced a patch in the middle of my lounge and you cant see it. Im a fussy bugger and these guys are well worth it. HIGHLY recommended."
    Rating by: Mark  |  Rating posted: 15th Jul, 2010  |  Contact: Steve  |  Job date: Jul, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mark15th Jul, 2010More details…
  • 90%
    (no comment)
    Rating by: Bruce  |  Rating posted: 2nd Jun, 2010  |  Contact: Lorne Frost  |  Job date: Jan, 2010
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Bruce2nd Jun, 2010More details…
  • 100%
    "I was really impressed with the overall service of The Carpet Surgeon. I was recommended to use their services and was pleasantly surprised. I have had my carpet serviced over a number of years and this is the first time that I used the carpet surgeon and they were BY FAR the most efficient, tidy, and professional company that I have dealt with thus far, and I felt that their serviceman Lorne was very trustworthy. Would definately recommend their services to anyone looking for great job. 100% satisified. Thankyou"
    Rating by: Helen  |  Rating posted: 31st May, 2010  |  Contact: Lorne Frost  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Helen31st May, 2010More details…
  • 100%
    "I found Lorne to be very professional, both in terms of his knowledge & also fantastic to communicate with. I have given his details to all my friends & I recommend the Carpet Surgeon fully."
    Rating by: Paul  |  Rating posted: 30th May, 2010  |  Contact: Lorne Frost  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul30th May, 2010More details…

Unauthenticated ratings (2)

  • 93%
    "Steve was 15 minutes late arriving but rang to say he was running late.
    He did a carpet repair, prepared an area for vinyl and cleaned the carpet. I am wrapped with all the work he did and ended up with a better result because of his expert suggestions. I can\'t speak highly enough of Steve\'s professionalism and how brilliant the carpet looks. As for the repair, unless you know where to look and look real close you can\'t see it. Its brilliant and I show it off to all my visitors.
    I will be using Carpet Surgeon again and recommending them to anyone and everyone who needs carpet work done professionally and at a reasonable price.

    Thanks Carpet Surgeon
    Rating by: Cathy  |  Rating posted: 28th Oct, 2010  |  Contact: Steve Jones  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 70%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Cathy, 28th Oct, 2010More details…
  • 100%
    "These guys were great.
    Our carpet was old and hadn\'t been cleaned in ages so it came up well after they came.
    Our contact was Lorne and he was really good but the actual guy who came to clean the carpets (sorry i forgot your name!) was fantastic.
    NIce manner and did a good job. Would def use again."
    Rating by: Amelia   |  Rating posted: 6th Sep, 2010  |  Contact: Lorne  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Amelia , 6th Sep, 2010More details…

Primary contact
Lorne Frost

Phone number


This week/ASAP

Physical address
1 Ferryhill Road,

Postal address
PO box 17433,

About us
For professional carpet cleaning and repairs
Our technology and "skillology" is so advanced you'll call it irepairs - icleaning

What we do
We’re committed to being Auckland’s most recommended Carpet Cleaning and Repair Company. A team of trusted professionals.
Call the Carpet Surgeon today!
Phone 0508 787 4366 (0508 SURGEON)

For professional carpet cleaning and repairs - you know you’re in expert hands

Carpet Surgeon technicians have over 30 years experience in the carpet industry and offer a level of professional service previously unseen in the industry. We take pride in our workmanship, always adhering to our core values of trust, reliability and respect!

The Carpet Surgeon is THE expert for ALL your carpet problems – offering cutting-edge repair technology, eco-friendly alternatives if required and boutique treatment for your carpet issues.

We only employ highly trained technicians that adhere to industry standards.
We are your one stop shop for all your carpet cleaning and repairs needs. If we can’t fix it, no one can!
With a professional multi-trained cleaning and repair team, the Carpet Surgeon saves you money, time, and the need to hire a range of different contractors.

The Carpet Surgeon offers a full range of services to keep your home clean and healthy:

- Carpet Cleaning
- Carpet Specialised Spot Treatment
- Carpet Repairs
- Carpet Sewing
- Carpet Re-stretching
- Carpet Relaying
- Carpet Deodorising
- Door Bar Installation
- Creaky Flooring Repairs
- Rug Cleaning
- Flood Restoration and Dryer Hire
- Fabric Upholstery Cleaning
- Leather Upholstery Cleaning and Care
- Mattress Cleaning and Sanitizing

We cover the greater Auckland area.

All workmanship is 100% Guaranteed.

Categories we service
Upholstery Cleaning, Floors & Carpet, Floor Repair, Floor Cleaning, Commercial Flooring Contractors, Carpet Repair, Carpet Layers, Carpet Installation Contractor, Carpet Cleaning Services, Carpet & Rug Dyeing

Areas we service
Woodhill, Wiri, Whitford, Whenuapai, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wattle Downs, Waterview, Waiwera, Waiuku, Waitakere City and Suburbs, Waitakere City, Waimauku, Waikowhai, Waiatarua, Unsworth Heights, Totara Heights, Torbay, Titirangi, Tindalls Bay, Three Kings, Te Papapa, Te Atatu, Taupaki, Tamaki, Takapuna, Takanini, Swanson, Sunnyvale, Sunnynook, Stillwater, Stanmore Bay, St Marys Bay, St Lukes, St Johns, St Heliers, Silverdale, Sandringham, Runciman, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Rodney Area, Riverhead, Remuera, Redvale, Red Beach, Ranui, Ramarama, Ponsonby, Point Chevalier, Piha, Penrose, Parnell, Paremoremo, Parau (AKL), Parakai, Papatoetoe, Paparimu, Papakura Central, Papakura Area, Panmure, Pakuranga, Owairaka, Otahuhu, Orewa, Oratia, Orakei, Onewhero, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Miranda, Milford, Middlemore, Mercer, Mellons Bay, Meadowbank, Matakawau, Massey, Maramarua, Maraetai, Manurewa, Manukau City and Suburbs, Manly, Mangere Bridge, Mangere, Mangatawhiri, Mangatangi, Makarau, Mairangi Bay, Lynfield, Lincoln, Laingholm, Kumeu, Kohimarama, Kingsland, Kingseat, Kelston, Kawakawa Bay, Kaukapakapa, Karekare, Karaka, Kakanui, Kaiaua, Hunua, Hunters Corner, Huia, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillcrest (North Shore), Highland Park, Hibiscus Coast Area, Herne Bay, Henderson, Helensville Central, Helensville Area, Hatfields Beach, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, French Bay, Freemans Bay, Franklin Central, Franklin Area, Forrest Hill, Flat Bush, Epsom, Ellerslie, Edmonton, Eastern Beach, East Tamaki, Drury, Devonport, Dairy Flat, Conifer Grove, Cockle Bay, Coatesville, Clevedon, Clendon Park, Clarks Beach, Central Park, Castor Bay, Campbells Bay, Bucklands Beach, Buckland, Browns Bay, Brookby, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Beachlands, Beach Haven, Bayswater, Balmoral, Awhitu, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Army Bay, Arkles Bay, Ardmore Airport, Ardmore, Ararimu, Alfriston, Albany, Airport Oaks

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