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CBD Electrical and Heat Pump Services Wellington / Electricians / Electrical Contractors in Kilbirnie

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  • 100%
    "Great service, on time, very diligent and helpful.
    Thank you Amir for your help and advise, would not hesitate to use your services in future.
    Many Thanx & kind Regards
    Rating by: Niko  |  Rating posted: 23rd Sep, 2013  |  Contact: Amir Nawaz  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Niko23rd Sep, 2013More details…
  • 0%
    "I had an appointment for 10am. By 10.30 Amur had not arrived so I called to see if he was coming. He said he was running late and would be another hour or so. He arrived 1 hour and 45 minutes later. I told him it would have been courteous to call and advise he was going to be late. His response was "I'm not going to waste my time ringing all 6 people I am seeing today". Wow!! So he started the job and within 10 minutes he was finished. I asked him to explain to me what he actually did, his response was "I cleaned your heat pump". So I told him I was completely unimpressed with his manner, lack of service and a crap job! To which he told me that he needed to do a quick job as he was running late. Unacceptable, but wait there's more. I again told him how I was not happy, to which he said "we'll you can F off". He then told me I was a bit(h! While I might have raised my voice, this is absolutely no way to speak to z paying customer! I will never use cbd electrical again and will be recommending to treat me never to advertise their services again. Worst service ever!!!!"
    cbd electrical responded:
    " I booked saturday for this customer so job can b done with out any extra cost.My van broke down and had to wait about an hour for fix, all customer knew about it and happy for me to be late .I appologised her for being late,she she been horrible to me and being on my face, to be honest I will not advise any busines to provide service to this customer when i was in her house ishe abused me Please not the address all trades men ,Its NO GO Address, 444 Warspite Avenue Porirua"
    Rating by: Niki  |  Rating posted: 24th Aug, 2013  |  Contact: Amur  |  Job date: Aug, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Niki24th Aug, 2013More details, one reply…
  • 18%
    "I bought a Treatme voucher to get my heatpump serviced by CBD electrical. An hour before my appointment I got an email from Amir saying that he couldn't find my address in his GPS and that he would ask Treatme to refund my money. I replied (after getting an answer machine several times) by email to ask why he didn't just ring for directions. His reply was that it wasn't worth the fuel (I live in Lower Hutt). After a few days I contacted Treatme myself to request a refund, which I did get. I guess, long story short, that I don't know about the quality of their workmanship, but their customer service sucks. I won't be using CBD electrical in the future."
    Amir responded:
    "The voucher you bought doesnt cover the eaastbourne area you live .and we offered you full refund , so you have no right to complain .end of story"
    Rating by: Disappointed in Lower Hutt   |  Rating posted: 8th Aug, 2013  |  Contact: Amir  |  Job date: Jul, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 20%  |  Value: 50%
    Disappointed in Lower Hutt 8th Aug, 2013More details, one reply…