"I used Coast 2 Shore to water blast my house after seeing them on GrabOne. Contact was prompt and efficient, they turned up exactly when they advised they would and did an excellent job, I would not hesitate to use them again."
"Have been using Coast to shore for a few years now. They are professional turn up on time always give advice on how to care for your home. There work is fantastic. What more can you say. "
Rating by: Harp | Rating posted: 22nd May, 2014 | Contact: Dan seely | Job date: Apr, 2014 Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
"Todd was awesome, I actually got a one-day deal so it was 50% off but having had my house cleaned before I can say that his service is 100% better. Like that he called back straight away, turned up at the time he said he would and very nice guy! :)"
"Was happy with the way Dan completed the job, and communictaed upon arrival as to what the best means was to get the house washed and the driveway. Thank you"
"A fantastic service and very pleased with the service provided. On time and Todd communicated well. I would fully recommend Coast to shore water-blasting Services."
"An excellent service - great communication, arrived on time and got the job done quickly. We had a difficult house to wash - old and wooden, with lots of overhangs, verandahs and awkward bits, and they did a great job - the house looks awesome, and is all ready for painting over the summer."
"Purchased a grabone voucher for an exterior housewash. Booked quite a bit of time ahead but Dan arrived exactly on time on the day booked. Had a look and priced a deck to waterblast (extra to the voucher) - very good price and very obliging-did at the same time as house. Found Dan to be very friendly, polite and communication excellent.Was extremely pleased with the job done. Would certainly use them again - in fact getting a driveway/path waterblasted next year (as asked) - already… booked.
No hassles or problems and would recommend to anyone wishing to have this kind of work done."
"They did a brilliant job with our house washing. The paintwork is very old and fragile, with many flaky bits. I asked them to be very careful with it, and they certainly did, and I am 100% happy with the job they did. I asked them to quote some waterblasting on my deck and concrete pads, and the price quoted was great. Can\'t wait til they come back and do the waterblasting, excellent value all round and great communication. Will recommend to all my friends and family, and will definitely use… them again in the future!!!"
"have used other companies in the past - Todd maintained good communication - his team turned up on time and completed the job in a very professional manner - will be utilising his service again"
"Great job of cleaning the house - unfortunately broke a ceramic piece of art attached to the weatherboards (however this probably should have been removed prior to washing)."
"Excellent job, they have waterblasted four commerical properties for us now, and have always provided friendly, prompt, through and efficient work, we will definitely continue to use their service. "
"Fantastic service with excellent communication and people. I had no trouble making an appointment and the guys arrived on time and di the job to a high standard. Very happy with the price and I will definitely use again next year."
"I purchased a voucher from Grab One (or the like) and had great communication throughout the whole process. I was very ahppy with the service and my house looks awesome. I had let the mould grow too much in a couple of areas and required further chemicals to lift the grime. Todd was very obliging, I would recommend them to anyone, thanks!"
"I am very disappointed in the level of service we have received over our house wash. The housewash wasnt completed to a good standard first time, there were windows missed and dirt still remaining, carport wasnt even done, and black silt and mould still on the house. I asked them to come back and they did however what was done a second time was still not up to the standard i expected or wanted. As we run a business ourselves our main priority is customer satisfaction and that the job has been… completed in a timely manner and meets all requirements. This was not done in this instance and therefore i would not be recommending there services. In fact quite the opposite i will be telling people that this company does not carry out thorough work."
Todd McKenlay responded:
"Hi Emily, I was most disappointed to read your comments. Prior to us undertaking your job you and I had email and telephone conversations about some of the concerns you had. In the past you had problems with other companies waterblasting water into your house due to your wooden window frames. We agreed that we would leave the window frames. Carports and garages are NOT included in the deal, it was an exterior house wash that you purchased from us for an outstanding price of $129. However after we had washed the house, you contacted us again about these issues. We went back and HAND WASHED your window frames for you, even though that was not what was initially agreed. We also said that we would on this occasion wash your carport for you if you removed your electrical goods stored there (obviously we do not want to damage these items with water so they had to be removed). You chose not to remove them so we cleaned the area where the electrical items weren’t stored and took extra care. I feel we have gone out of our way to give customer satisfaction, and your comments are unwarranted. We pride ourselves on the quality of our service. Your rating of our business is very unfair. We would appreciate your comments being withdrawn. Regards Todd"
"What a fantastic experience! It is a breath of fresh air to find a company who are reliable, communicative and who take pride in their work. Thanks for a great job done. "
"Thank you for turning up today and doing such a great job. I know it wasn\'t the easiest of jobs, and I appreciate you being so accommodating about the drain, especially as I had forgotten to get Daniel to quote for it. Thank goodness it is clear now. The decks look amazing, you don\'t realise how dirty they are until they are cleaned. My partner will be amazed when he sees them. "
"Had them come round to wash the house - on the website it was to be a house wash that gets rid of mould, scum and cobwebs. I had to put a stop to the wash as they just waterblasted so it did NOT move any dirt, not many cobwebs and the house looked no different, apart from the oven ducted outside fan they waterblasted and broke off leaving a gaping hole. I was very disappointed as there was no point paying money for a wash and now I am having to get another company out to chemwash the house.… VERY upset."
Todd McKenlay responded:
"Many thanks for your comments Gaylene. As advertised on the grabone deal this was a housewash only and not a chem wash. Due to the cladding of your house we would usually recommend a chem wash instead of just a soft pressure waterblast to ensure all mould, scum and cobwebs are
removed. As discussed we were more than happy to complete a chem wash at a reduction in price. We will of course pay for the cost of the outside fan cover, please forward the receipt and we will pay for a replacement. "
"Dan and Todd certainly know what they are doing. They did a great job on our drive way and decking. I would certainly recommend them to others. Thanks guys."
"Todd & Dan provided an excellent service from start to finish. I recommend Coast 2 Shore to anyone looking to wash their house and clean exterior surfaces."
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%