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Derek Fackney Painters & Paperhangers

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  • 100%
    "Derek did a complete exterior paint of our weatherboard home - including stripping to bare wood the old paint (the house is circa 1905) on two sides where the paint was crazed. He gave us good advice on the type of paint to use, and taught us quite a few things we didn't know about paint finishes, and did a very thorough and careful job, being quite patient with our five colour palette with all sorts of detailing for finials, balustrades and fascias! He was pleasant to have on site and reliable and communicated well. We'd recommend him to anyone - particularly where you need a really good thorough job. His costing was also extremely reasonable for the high quality service and paint finish that he provided."
    Rating by: Michelle Rush  |  Rating posted: 13th Mar, 2019  |  Contact: Derek Fackney  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michelle Rush13th Mar, 2019More details…
  • 23%
    "You'd never want to go through the experience I had with this painter. We accepted his quote to paint our cottage and he completed one side. Then he suddenly pulled out because I didn’t pay the full amount of an excessive invoice received from his builder, Phil Bartley.

    Mr Fackney said stripping all the paint wasn't necessary and I accepted that. Nevertheless, he failed to put the effort into the prep work so the finished look is patchy in many places. Communication was shocking. He was so busy doing his other jobs that he didn’t let us know when to book scaffolding which led to us calling off the job twice. He made his own judgement about colour to paint a window. And there's more...

    I’d paid his progress payment before he pulled out, but then he had the nerve to send me a $970 invoice claiming outstanding costs. This claim was dismissed in the Disputes Tribunal, and the Referee confirmed there was a failure in the standard of his work (basing this conclusion on the observations of an independent investigator). She said it could be put right, but Mr Fackney refused to do any remedial work. With seething anger, he said he’d never want to go near me again. So expect a painter with little professionalism, and an exceptionally low level of customer service. What more can I say? Hire this man at great risk to your health and well-being... and your house.

    Rating by: Katy  |  Rating posted: 19th Feb, 2019  |  Contact: Derek Fackney  |  Job date: Nov, 2017
    Communication: 0%  |  Quality: 20%  |  Reliability: 20%  |  Value: 50%
    Katy19th Feb, 2019More details…
  • 100%
    "Derek painted our old house inside and out over the last few months. His work is wonderful and he is pleasant and reliable. We miss him!"
    Rating by: Lucy  |  Rating posted: 17th Feb, 2019  |  Contact: Derek Fackney  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lucy17th Feb, 2019More details…

Phone number

Physical address
97 Washington Avenue
Wellington 6002