Direct Gas & Plumbing Ltd
Plumbers / Plumbing Contractors in Alicetown
Plumbers / Plumbing Contractors in Alicetown
Primary contact
Jason Sorenson
Phone number
021977021
Phone number (alternative)
049383414
Website
http://www.directgasandplumbing.co.…
Availability
This week/ASAP
Physical address
18 Central Terrace,
Alicetown,
5010
Postal address
18A Central Terrace,
Alicetown,
5010
About us
Installation specialist with over 30 years in the gas industry Sales and Installation
What we do
Gas fitting installation, Gas heating specialist, bathrooms and kitchen plumbing
Categories we service
Plumbers / Plumbing Contractors, Hot Water Systems & Repair, Hot Water Cylinders, Gas Installers / Gas Fitters, Gas Heating, Bathroom Remodelers
Areas we service
Wellington City, Wellington CBD, Porirua Area, Hutt Valley Area, Alicetown
Location
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| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and the team were amazing to deal with!!! We discovered that our old gas hot water cylinder had burst and Jason and the team had the old cylinder completely disconnected and a new infinity hot water system installed to have us back up and going by the end of the same day!!! Can't recommend these guys enough, they even discovered a corroded gas pipe that was leaking gas under the house and fixed it easy as easy!!! The only issue on the day was from me, making a sub-par cup of tea for Jason, something I need to work on haha."
6th Jun • Rating by: Andrew • Contact: Jason and BJ • Job date: Jun, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I recently had my ensuite and main bathroom renovated. Jason coordinated everything and made the process incredibly easy. He always kept me up to date and provided helpful advise. BJ did the installation and was very quick and efficient. I highly recommend these guys for the quality of their work and how easy they made everything."
17th May • Rating by: Alida • Contact: Alida McKay • Job date: May, 2025
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 95% |
"Always really happy with Jason's work. He's thoughtful and pragmatic and finds ways to bring the cost down if he can. Fully recommend."
24th Jan • Rating by: Melody • Contact: Jason • Job date: Jan, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is brilliant. He and his team changed our water heating from gas to electricity. Jason communicated superbly throughout the process and did exactly what he said he would do every step of the way. He also provided additional guidance on some related matters, which he didn't need to do. The work he and BJ did was excellent and they kept our place tidy while they were working. I highly recommend Jason and we will absolutely, positively use him again for our plumbing needs."
3rd Dec, 2024 • Rating by: Tim • Contact: Jason and BJ • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was prompt to communicate and respond to questions. He was great to work with on renovating our bathroom. We love our new bathroom, thank you so much for that Jason. We have a big project coming up with an extension and garage which we are wanting to use Jason's expertise on. We're looking forward to working with him again."
16th Nov, 2024 • Rating by: A J • Contact: Jason Sorenson • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I recently had my hot water cylinder installed by Jason and BJ, and the service truly exceeded all my expectations! They did a fantastic job—super professional and efficient. Direct Gas & Plumbing is my go-to for any plumbing work, big or small, because I know I can count on them to get things done right.
If you’re looking for a reliable plumbing team, I highly recommend Direct Gas & Plumbing. They always deliver top-notch service, quality work, and peace of mind!"
15th Nov, 2024 • Rating by: Eddie • Contact: Jason • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Contacted via email to remove toilet and to relocate some services.
quoted the following day,
we accepted the quote the next day
And on day 4 … job completed amazing service great job done and handy advice thanks Jason and team!"
14th Nov, 2024 • Rating by: Clayton • Contact: Jason • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was provided Jasons' mobile number directly from Rinnai as the 'go to' guy to have my new gas fireplace installed. From the get go, Jason was super friendly, knowledgeable and best of all, dependable. Jason sourced everything i needed, worked with my other trades people, fast tracked the job where he was able to and everything ran perfectly, Today I arrived home to see the job completely finished without a hitch. I HIGHLY recommend Jason and the team at Direct Gas and Plumbing"
1st Nov, 2024 • Rating by: Jamie • Contact: Jason Sorenson • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome! Jason was able to fix my kitchen tap the same day as I rang him."
11th Oct, 2024 • Rating by: Penny • Contact: Jason • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the communication and service. After discussing the gas issue we had, Jason provided advice on what to we needed to do before having him come out. Once that was done he was quick to come out and fix the problem. Excellent and highly recommended."
2nd Oct, 2024 • Rating by: Tina • Contact: Jason • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was fantastic from start to finish. Incredibly prompt in responding to my message and was able to visit the same day. Very professional with his assessment and recommendation. Managed to complete the work within a couple of days. Very impressed with all he has done - definitely a miracle worker! I wouldn't hesitate to use his services again and highly recommend him and his team."
17th Sep, 2024 • Rating by: Jo • Contact: Jason • Job date: Sep, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Exceptional service from start to finish! Jason and his team were incredibly prompt, professional, and thorough. They communicated every step of the process clearly and provided a very reasonable and detailed quote. The installation was completed quickly and to a very high standard, with the team showing great respect for our property. It’s great to find such reliable tradespeople, and I wouldn’t hesitate to recommend Direct Gas and Plumbing to anyone needing top-notch service."
11th Aug, 2024 • Rating by: David • Contact: Jason Sorenson • Job date: Aug, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very prompted communication and efficiency. Send the request in their website around 8:00 am to explain the urgency and got a call back at 8:30 am immediately from Jason. Take a whole working day to replace the hot water system and all done in dusted.
Highly recommended."
24th Jul, 2024 • Rating by: wayne • Contact: BJ • Job date: Jul, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic experience from first contact through to completion of the installation. Jason talked me through the options and made an excellent-value quote. He even took care of lining-up an electrician for our hot water cylinder install's wiring. The job itself went very well and Jason's team were respectful of the property and very friendly. Highly recommended!"
24th Jun, 2024 • Rating by: James • Contact: Jason Sorenson • Job date: Jun, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Jason was awesome to deal with, super prompt to respond, quick visit next day where he went thought options and good plan with my partner and booked in for next week to carry out.
All went well and was a reasonable price and great experience!"
22nd Jun, 2024 • Rating by: Mhairi • Contact: Jason • Job date: Jun, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great outcome considering the tricky job we had and the fact that BJ had to liaise with Wellington Water. His perseverance and Jason’s communication was spot on. Highly recommend."
29th Apr, 2024 • Rating by: Carolyn & Grant • Contact: BJ • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Work ethics and values are still alive and well
What a pleasure to deal with Direct gas and plumbing they were efficient in every aspect of the job from the quote (excellent price) to the end of the job .
Jason made sure I understood all areas of my change over to gas bottles and the infinity heater
The whole changeover was completed in an efficient 4 hrs"
12th Apr, 2024 • Rating by: Denise • Contact: Jason and BJ • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason responded quickly to my call and sent someone the same day who sorted out our problem. And also quoted for another job. Exceptional service, highly recommend."
6th Mar, 2024 • Rating by: Carolyn & Grant • Contact: Direct Gas & Plumbing Ltd • Job date: Feb, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team were absolutely phenomenal! They arrived early and got right down to business installing our infinity waterheater and our gas stove. The team was incredibly professional, hardworking, and Jason explained everything thoroughly to ensure that we understand how everything works. We expected this job to take two days and they were so efficient they finished installing BOTH appliances by the early afternoon. Really could not recommend Jason and his crew enough. They were just fantastic and we felt the pricing was more than fair when we talked with our friends who've had similar work done in their homes."
12th Feb, 2024 • Rating by: Kris • Contact: Jason Sorenson • Job date: Feb, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and BJ did a brilliant job renovating our sad old bathroom. I only wish I had found them 10 years ago when we first moved into our house. They showed up consistently, worked efficiently, and achieved a lot in a short time. They were very friendly, and kept us informed about what was happening and when, as well as coordinating with the other tradies involved. The final bathroom is fantastic. I will definitely go back to Jason and co for any future plumbing needs, and strongly recommend them to anyone looking for a plumber."
6th Feb, 2024 • Rating by: Lauren • Contact: Jason and BJ • Job date: Jan, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Quick turnaround, and quality work. Solved an annoying bathroom issue pronto. Much appreciated."
7th Nov, 2023 • Rating by: Mark • Contact: BJ • Job date: Nov, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly and efficient! Thanks again Direct gas and plumbing ...😀"
3rd Nov, 2023 • Rating by: Tom • Contact: BJ • Job date: Nov, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service !!!
BJ and Jason quickly responded to our urgent need and ensured that we had water overnight before they remedied the problem early the next morning.
We were very impressed and are happy to recommend their services.
Thanks guys ! Kay and Pat"
10th Oct, 2023 • Rating by: Kay and Pat • Contact: Jason Sorenson • Job date: Oct, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and BJ did a great job of moving the bathroom vanity over to where the toilet was and vice versa. Jason even sourced a new vanity and toilet for me. They made everything very easy. Quote was reasonable, good communication throughout, and got the whole job done in one day. Highly recommend these guys."
7th Oct, 2023 • Rating by: Nicola • Contact: Jason Sorenson and BJ • Job date: Oct, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Gee, I've had issues with some plumbers in the past but Jason and BJ were excellent. Did the job I wanted promptly and to a very high standard. Will definately use again."
3rd Aug, 2023 • Rating by: Dave • Contact: Jason/BJ • Job date: Aug, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I would highly recommend Jason from Direct Gas and Plumbing - he installed our Rinnai heater recently. He communicates promptly, gave great advice and provided a competitive quote. All up...a superb job."
24th Jul, 2023 • Rating by: Rebecca • Contact: Jason • Job date: Jul, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Are you looking for a plumber? Look no further. These guys are good. Very, very good. From the first email to Jason to completion of the job, communication was excellent. Quote was very competitive and final invoice was as per quote. Quick, efficient, first class tradespeople. Have no hesitation in recommending Jason and Direct Gas & Plumbing."
19th Jul, 2023 • Rating by: Duncan • Contact: Jason and Co. • Job date: Jul, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I bought the house a long time ago and its bathroom had just been renovated although the configuration seemed a bit odd - with shower next to the window frame. It was all fine for about 15 years when suddenly the window frame rotted. Turns out that was just the tip of the iceberg, with the stud and framing rotted too. I contacted one builder who was very enthusiastic at first but then was late to view the job and subsequently ignored all my emails. I then contacted a bathroom building company that was the first google result and they gave me an outrageous quote and did not even account for any building work. Family then reminded me to call Jason. I was like he's a plumber though? They said he'll have builders he works with. Jason rang me straight away, put me in touch with his builder, electrician, flooring person; they all gave me written quotes that were very reasonable. And they all began work straight away because at this point the tiles were falling out and it was almost an emergency. Everyone did what they said they would do. Communication from everyone was fantastic. Everything was done on time. The whole thing took three weeks just as promised (time for paint to dry in winter).
Aaron and his team from AC Construction re-built the framing, levelled and installed new floor, new door, and organised plastering and painting. Hamish from Superior Electrical did the electricals and fixed the fan. Parmars Flooring installed the floor vinyl. Jason from Direct Gas & Plumbing coordinated all of them, moved the plumbing, and ordered and installed all the fixtures. They are a superb team and all very lovely people. Would be happy to hire them again. Photos of before and after are attached."
9th Jul, 2023 • Rating by: Lana • Contact: Jason • Job date: Jun, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason replied to my email promptly,Turned up on time to asses the fitting of a hot water cylinder and emailed a price for doing the job in a timely manner.The job was done by his staff when he promised,they were respectful and left our home clean and tidy.They did a nice job fitting the hot cylinder and the price they quoted was what was charged and was very ressonable.I will be using them again"
10th Apr, 2023 • Rating by: Alan • Contact: Jason • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service, very friendly and work was excellent. Quote was very competitive and there were no surprises when we received the bill. Awesome communication and went out of his way to help us - couldn't ask for better service. Highly recommended."
6th Mar, 2023 • Rating by: Andrew • Contact: Jason • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"extremely efficient service -attended within 30 mins (a change from a normal trades response)"
27th Feb, 2023 • Rating by: Brian • Contact: Brian Shaw • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is a life saver. We had a major leak in a wall, and he replaced the entire house's (DuxQuest) plumbing within 24 hours - not to mention it was the week before Christmas. The work was done to a great standard, and be even managed to fit in a few nice-to-haves like a new garden tap. I'll definitely use Direct Gas & Plumbing for any future work."
4th Jan, 2023 • Rating by: James • Contact: Jason and Stanley • Job date: Dec, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Jason and his team were totally professional throughout. The job was really well organized & went like clockwork, communication was perfect (timely and to the point) and the team were polite, professional and a pleasure to have in our home.
I could not recommend Jason & the team more highly."
12th Dec, 2022 • Rating by: Aaron • Contact: Jason Sorenson • Job date: Dec, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Can always count on Jason and his crew to carry out any job with the utmost professionalism."
26th Nov, 2022 • Rating by: Ken • Contact: BJ • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A really polite and friendly team replaced the gas heater at our home. Their quote gave a full break down and their rates were really fair"
21st Nov, 2022 • Rating by: Glen • Contact: Jason Sorenson • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Honestly there is just no need to use any other plumbers or gas fitters as these guys are the bomb!
Super speedy and explain everything and are totally professional.
They have been my God send! I totally recommend Direct Gas and Plumbing!"
13th Nov, 2022 • Rating by: Hil • Contact: Jason Sorenson • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a great crew, I have had Jason and his team complete a number of jobs for me both at my new residence and my old. They are a great team, great communication, always on time curtious, and fabulous quick efficent workmanship.
I would recommend these craftsman to all."
11th Nov, 2022 • Rating by: Gary • Contact: Bj and Jason • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is super friendly and great in comms.
He and his associates did a great job in a time crunching situation of mine. Would be more than happy to recommend them to anyone who is after a great and honest plumbing/gas service. I am sure their work will amaze!!"
13th Sep, 2022 • Rating by: Esakki • Contact: Ejay • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have used the same plumber since we moved into our home because your service has been excellent from day 1. Always do an awesome job and so quick and reliable.I will continue to use your services and recommend yous to everyone.Well done guys excellent service."
25th Aug, 2022 • Rating by: kerry • Contact: Beejay • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason completed a few jobs a while ago. Installed infinity gas hot water system and gas stove top. Both jobs done quickly and professionally. No problems at all. The latest was a toilet flush problem. Jason had some one come asap and fix our problem perfectly. So pleased with how quickly he was able to fix the problem. Thanks heaps."
6th Aug, 2022 • Rating by: Sharon • Contact: Jason Sorenson • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Direct Gas & Plumbing has done a number of jobs on my house over the past years and I enjoy working with them. They are reliable, do good work and I never had any isssues with their invoices. I can highly recommend them."
31st Jul, 2022 • Rating by: Stefan • Contact: Jason • Job date: Aug, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had a water leak issue in my bedroom. Within an hour of calling Jason, Beejay arrived at the house. He quickly identified the source of the leak, sourced the parts and fixed the issue within an hour. He did a fantastic job. Highly recommended for Gas and plumbing jobs."
26th Jul, 2022 • Rating by: Govind • Contact: Beejay • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great advice and diagnosis over the phone followed by a speedy visit and quality fix."
20th Jun, 2022 • Rating by: Anthony • Contact: Jason • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his crew are fantastic. Straight forward, honest and helpful, considerate, and excellent at their practice. I'm so stoked to be a client of theirs, they're in demand."
30th May, 2022 • Rating by: Clare • Contact: Jason Sorenson • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had an infinity system installed at our home, the whole experience was amazing. Great communication, very tidy job and ensured they cleaned up any mess before they left. Job was completed to a very high standard and all done in one day including electrical work. Thank you for the great service and workmanship. Price quoted was what they charged, arrived on time and an all round great experience dealing with Direct gas and plumbing"
25th May, 2022 • Rating by: Debbie • Contact: Jason and Hamish • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"after seeing the great reviews on this site about his business I decided to call him and his first job was to assess our leaking shower tap. Long story short it potentially was going to be a not so straight forward job so we left it as it was while we considered our next options. This visit he did not charge for! We thought wow! this from a tradie was just unheard of and so unexpected! So i booked him to attend my parents' place where he and his colleague replaced all the old and leaky kitchen, bathroom and washouse taps, and on the same day fixed our leaking shower tap ! They completed both jobs quickly and efficiently and we couldn't have been happier with the great work they did. He also charged us fairly so no issue there too! Jason kept us well informed of what he was going to do so communication was great. i recommend to email him photos of your issues if possible as I did regarding our problematic taps so he can see what he's facing and prepare accordingly. Jason's company has earned all the kudos in these reviews and so accordingly, based on our experience with them, we highly recommend his services. 5 stars!!"
24th May, 2022 • Rating by: Sila and Lala • Contact: Jason and colleague • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The second time I've worked with Jason and BJ. Last year was the bathroom, this year the kitchen. Jason provided really helpful advice about choosing a cooker and laundry tub. He was great with organising the logistics and re-organising them to accommodate supply chain issues, COVID and when I'd forgotten to factor in some work. The guys were on time, efficient, helpful and got the job done well and with no fuss. I will not hesitate to work with this team again."
14th May, 2022 • Rating by: Melanie • Contact: Jason, BJ and Stanley • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent - quick response and great customer services. Definitely recommend."
10th May, 2022 • Rating by: Pemny • Contact: Jason • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is great. The team is great. Quick, reliable, efficiency, good communication, high standard, professional, competitive price. My old hot water cylinder was leaking. Wanted it removed and install new Rinnai continuous flow. I Called Jason on Friday morning, couple hours later he came to check and give me quote 30 minutes after. Job done on Monday!
Thanks Jason and the team!"
2nd May, 2022 • Rating by: Long • Contact: Jason • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was great to deal with, made time to fix an urgent gas leak, and pragmatically got the job done. Gas certificate was issued within one day."
30th Apr, 2022 • Rating by: Stirling • Contact: Jason Sorenson and Stanley • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication, quality work, and prompt service from Jason and his team. Jason talked with us about our heating and hot water options and answered our questions. He then inspected the house and provided an estimate that we were happy with. They work very quickly and are very professional with their work - everything was completed to a high standard."
20th Apr, 2022 • Rating by: Morgan • Contact: Jason Sorenson • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Could not be happier! They came along and took on a bit of a tricky job, cleaning up after someone else's mess. Communication across the board was amazing, open and honest about everything, every step of the way. The work was completed to a really high standard and was done quickly and efficiently within the time frame given to me. An amazing company that I can't recommend enough, I will absolutely use them again should I ever need the services of a plumber in the future! Thanks for everything you have done!"
23rd Mar, 2022 • Rating by: Mathew • Contact: Jason • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt and efficient service! Arrived on time and completed job quickly and efficiently. Super friendly and helpful. Would definitely recommend!"
5th Mar, 2022 • Rating by: Jo • Contact: BJ and Stanley • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I awoke to hearing my hot water tap running. I checked it and could not turn it off. I thought it was more than just a washer issue but could not get the top of the tap off to check it (it is a old system). I contacted Direct gas and plumbing and despite it being a small job and the two guys from Direct being tied up with other jobs, they found the time to come and do a very effective fix for me. Being as it was a Friday, it was really vital for me to get it fixed quickly. I will certainly use these guys for any future work required."
25th Feb, 2022 • Rating by: Ian • Contact: I cannot recall his name • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason carried out the various plumbing works to our full satisfaction and in an extremely professional manner with regard to time management and budget. The energy certificate was issued on the same day. Together with a nice contact there is nothing more you could wish for."
23rd Feb, 2022 • Rating by: Michael • Contact: Jason Sorenson • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team did an excellent job installing a new Infinity gas hot water system and removing my old hot water cylinder. He is my go-to gasfitter/plumber as his communication is superb, completed the job on time with quality and good value for money. He always does an excellent job and I can highly recommend Jason and "Direct Gas and Plumbing"."
22nd Feb, 2022 • Rating by: Eddie • Contact: Jason • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Came out quickly and job finished promptly."
8th Feb, 2022 • Rating by: Denise • Contact: BJ • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have had excellent service from Jason and co at Direct Gas and Plumbing. 3 jobs done now, none huge but always good communication and timely action for urgent and non-urgent work. Recommended highly!"
24th Jan, 2022 • Rating by: Maggie • Contact: BJ • Job date: Jan, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason did an excellent job installing a new Rinnai hot water system and disposed the old cylinder. He attended to my call promptly (same day) and gave proper advise on selecting a new system. He came the next day to install the system and his work was excellent and completed on time as per estimate. I would definitely call him for any future needs."
13th Jan, 2022 • Rating by: Govind • Contact: Jason • Job date: Jan, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team did an excellent job installing a new Infinity water heater and disconnecting the old one. His communication is superb, completed the job on time with quality and good value for money. I am very happy with his work. I can definitely recommend Jason and "Direct Gas and Plumbing"."
13th Dec, 2021 • Rating by: Eddie • Contact: Jason Sorenson • Job date: Dec, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Nothing but outstanding service from Jason. Every time. What a star!"
4th Nov, 2021 • Rating by: Melissa • Contact: Jason • Job date: Nov, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Just prior to lockdown, I had a major leak in my 1910 house.
Called ‘Direct Gas and Plumbing’. Found online, previous comments stating great at sorting leaks.
Jason was here the next day. Found and stopped the leak, upstairs bathroom to downstairs door frame quickly. Collecting 2 + buckets a day.
He worked so fast and professionally, it wasn’t worth making an insurance claim, the excess would have been around the cost of Jason’s account.
Same leak occurred 10+ years ago, cost a small fortune, finding leak and obviously not resolved.
THANKFULLY, the issue is totally sorted.
I thoroughly recommend Jason Sorenson’s company, ‘DIRECT GAS AND PLUMBING’ A+ service, he knows his trade well, cleans up afterwards, (plus kind and tolerant with Labrador dogs wanting to project manage), it all helps."
15th Sep, 2021 • Rating by: Nada • Contact: Jason Sorenson • Job date: Sep, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great to deal with, excellent communication and quality work. Thanks guys"
10th Sep, 2021 • Rating by: Gillian • Contact: Jason and BeeJay • Job date: Sep, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason's looked after our plumbing for many years. On Sunday eve we found where ancient copper water pipe had sprung a leak. Even in these busy-for-plumber times, Jason was on the doorstep at 8.30am on Monday, fixed it by mid morning for less than $200. What a star!"
16th Aug, 2021 • Rating by: John • Contact: Jason from Direct Gas and Plumbing Ltd • Job date: Aug, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had a burst water pipe under the Kitchen floor. Jason fixed it quickly with no fuss or problems. Great service as always."
6th Aug, 2021 • Rating by: Andy • Contact: Jason • Job date: Aug, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good communication. Gave practical advise on what needed to be done on first visit to see what was required. Arrived when he said he would. Did the job as discussed when it was arranged for and the price was around what was estimated. Very easy to deal with and very happy with the job.
I will use him again."
22nd Jul, 2021 • Rating by: Paul • Contact: Jason • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Would highly recommend Jason and his team and I'd engage them again with no hesitation. They listened to me, were patient with me, and responded with great recommendations about how to make the most of a small bathroom. Any time I had a question they worked with me to solve it quickly and with no drama. I'm very happy with the quality of my new bathroom. The job started and finished on schedule. Jason kept me up to date, managed the whole process and liaised with the other tradespeople really effectively."
18th Jul, 2021 • Rating by: Melanie • Contact: Jason Sorenson • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had an urgent need to replace a leaky tap. Jason sent BJ to do the job within hours. BJ did a great job in fixing the leak. I have been dealing with Jason since 2017 and he is very reliable, always finish the work to a very high standard and the cost is very reasonable. I wish him and his team all the very best!!!"
7th Jul, 2021 • Rating by: Indu • Contact: BJ • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is very professional and his communication is excellent. We were under time pressure and he managed to help us out even when his workload was full. Highly recommended."
1st Jul, 2021 • Rating by: Brett • Contact: Jason Sorensen • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We were thrilled with the outcome of our bathrooms. Jason and his team went the extra mile to achieve a quality job. I would recommend them to anyone..."
10th Jun, 2021 • Rating by: Tom • Contact: Jason Sorenson • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, very quick and tidy"
28th May, 2021 • Rating by: Bernie • Contact: Jason • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is a second and final thanks for all the work Jason has undertaken and managed at 11 Shearer Crst. I have made a trip to see for myself. The fixtures and finishing is immaculate. A huge thanks Jason for all the time and effort spent on this job."
21st Apr, 2021 • Rating by: Chris • Contact: Jason Sorenson • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the service from Direct Gas & Plumbing. We had a small job for them, Jason gave us a realistic date for the visit, then managed to fit in our job earlier than planned. His team member did a great job in quick time, and the cost was very reasonable. We'll be using them again."
11th Mar, 2021 • Rating by: Karen • Contact: Jason • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thank you Jason for all your planning and hard work. This is feedback after 2 major steps in the project, gutting the bathroom, and purchase of the equipment. Thank you again for organizing everything, ALWAYS going the extra mile, and communicating so effectively and honestly."
24th Feb, 2021 • Rating by: Chris • Contact: Jason Sorenson • Job date: Feb, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Contacted Jason while he was on holiday over Xmas break about a problem with our water heater,He said he would contact me on his return at new year.Sure enough he rang on the Saturday morning and arrived 30 mins later,problem fixed.Very good service for that time of year....Thanks."
3rd Jan, 2021 • Rating by: Laurie • Contact: Jason Sorenson • Job date: Jan, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team upgraded our old Rinnai Infinity hot water heater and installed a new controller. Very happy with the whole process and the cost was excellent."
24th Dec, 2020 • Rating by: Manny • Contact: Jason • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"On the spur of a 'Xmas moment' now we are retired I decided my dear wife might like to rekindle past pleasant experiences so belatedly endeavored to have a Bidet installed before Xmas. Jason was able to oblige at a busy time, arrange an electrician and today well before Xmas our Bidet is installed. We appreciate Jason happily handling this for us from start to finish."
15th Dec, 2020 • Rating by: Dennis • Contact: Jason • Job date: Dec, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very tidy job. Jason and his team were very easy to deal with and extremely helpful with advice regarding which appliance would be best for us."
14th Dec, 2020 • Rating by: Darren • Contact: Jason Sorenson • Job date: Dec, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I needed someone to convert an old laundry in to a modern bathroom. Jason did a great job with the plumbing, he came when he said, was very fast and always a pleasure to deal with. He also put me in touch with his brother Shane (a master builder) who did the structural building work and managed the other contractors: tiler, painter, electrician, etc. The whole thing went very smoothly and they always let me know when issues came up and had suggestions to sort them out.
I haven't always had a great experience getting building work done, so I will be keeping hold of their numbers for my next job."
7th Dec, 2020 • Rating by: Duncan • Contact: Jason Sorenson • Job date: Oct, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Nice and easy to deal with, kept up the communication right from initial contact through to final invoice. Provided a detailed quote including subcontracting the electrician to complete the work. Really happy with the work completed and the time taken!
Appreciated the professionalism and advice provided around both the work completed but also a few other bits noted around the house that need to be looked into.
Thanks Jason!"
19th Oct, 2020 • Rating by: Jackie • Contact: Jason Sorenson • Job date: Oct, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We continue to use Jason and his team due to exceptional service, excellent communication and competitive rates. This job involved removal of old plumbing and installation of new materials for a kitchen / laundry reno."
14th Oct, 2020 • Rating by: Ross • Contact: Jason Sorenson • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have had a very good experience dealing with Jason from Direct Gas and Plumbing. He has done exactly what he said he would do and has done a good job. He is also very prompt with communication and also went out of his way to help us when we were having communication problems with GasHub. Thanks."
28th Sep, 2020 • Rating by: Christine • Contact: Jason Sorenson • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Great team. We’ve had a few nightmares with plumber doing shonky work that’s caused leaks and problems within a couple of years. Jason and his crew are awesome. They give good advice, actually respond (promptly even) when you leave messages, turn up when they say they will, and best of all, actually do a great job. They’re very clear about what the issues might and why, and discuss options before getting it done. Best plumbers we’ve ever had by a long throw."
28th Sep, 2020 • Rating by: Mark • Contact: Jason Sorenson • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had our old outdoor hot water cylinder replaced. When I accepted the estimate, the order was duly processed such that the water cylinder arrived a couple of days later, and work to install was done the following day. It was actually a windy, rainy day but Jason did not postpone the work even though his mate called in sick, so he actually worked on the installation alone in less than ideal weather. He showed me what to do so I can look after the hot water cylinder properly and advised that I have it checked every couple of years. He's easy to talk to, promptly responded to my questions, and courteous too. He was recommended by friends, and I am happy with his workmanship and more than happy to pass on his name to other friends."
24th Sep, 2020 • Rating by: Nick • Contact: Jason Sorenson • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent installation and great communication -highly recommended."
16th Sep, 2020 • Rating by: Tony • Contact: Jason Sorenson • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Jason fit me in for a small job at such short notice, without any complaints! Great customer service. Will definitely call Jason in future for any plumbing work."
3rd Sep, 2020 • Rating by: Rachelle • Contact: Jason • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason shared his experience, his advice and explained the options I had to heat my house. I am extremely happy with the service and the result .Very helpful, accomodating and efficient. Thank you :)"
7th Jul, 2020 • Rating by: Dale Gyton • Contact: Jason Sorenson • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Absolutely recommend. Jason was excellent from the outset - responding promptly to emails, time for the job was made quickly, work was completed professionally and to a high standard. Jason was very friendly and easy to deal with."
7th Jul, 2020 • Rating by: Cheryl • Contact: Jason Sorenson • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team are quick, efficient, reliable, and excellent with explaining requirements and providing advice. I had Jason around to site check and price up the install of a Infinity hot water heater. Jason advised that the gas meter regulator required an upgrade, and gave me all the info I needed to get that sorted with the gas provider. From there, Jason lined everything up with the gas provider's subcontractor and everything was completed in just a few hours on the day of install. Thanks again Jason!"
16th Jun, 2020 • Rating by: Dan • Contact: Jason • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason’s communications by email were fantastic - prompt, informative and kept us up to speed. Very competitive and fairly priced quote. Fitted our job in (to install gas heater) earlier than scheduled when had a last min cancellation which we really appreciated. Jason and his co-worker went the extra mile and beyond when struck an unexpected issue, consequently were able to finish the job in very good timeframe on the day without having to return at a later date. Very pleasant to deal with and respective of our property, would use again and highly recommend. Thanks Jason!"
12th Jun, 2020 • Rating by: Liz • Contact: Jason Sorenson • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Engaged Direct Gas & Plumbing for a bathroom renovation. Amazing job + superb craftsmanship with all the work being done to a high standard."
6th Jun, 2020 • Rating by: Lee • Contact: Jason Sorenson • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I've used Jason and Direct Gas & Plumbing a number of times over the years, and I've always found Jason to be helpful and authentic. The communication is always good and I always feel I understand the job that's been done. I'd highly recommend Jason."
5th May, 2020 • Rating by: Andy • Contact: Jason • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Jason and his team 5 years ago for our bathroom renovation and new gas installation. When we decided to install central heating recently, it was a no brainer to use him and his team again. They are friendly, professional, reliant and work to what we consider a high standard. Covid lock down through out our initial installation date but Jason kept up excellent communication with us and his team adhered to safety and distancing rules when they came to do the installation. We highly recommend Jason and his team"
2nd May, 2020 • Rating by: Valda • Contact: Jason Sorenson • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, excellent communication, top rate workmanship. Cost was very good"
5th Feb, 2020 • Rating by: Geoff • Contact: Jason Sorenson • Job date: Feb, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great professional service. Thanks"
16th Dec, 2019 • Rating by: Sharon • Contact: Jason Sorenson • Job date: Dec, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Had a dishwasher install. Dishwasher works like a charm and initial quote was accurate. Arrived early was easy to communicate with (install required some problem solving due to tight space in existing bench)."
13th Dec, 2019 • Rating by: Geoff • Contact: Jason • Job date: Dec, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It my first time I had the service from Jason. He is very friendly and communicates well. What is important is he solved my hotwater problem in time and charged reasonably, like cowboy plumbers in Lower Hutt who charge three hours for a 30-minute work. I will use his service again in the future."
9th Dec, 2019 • Rating by: Ming • Contact: Jason • Job date: Dec, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Top marks.
Confirmed issue to be attended to over the phone, and arrived on time, and replaced our faulty old leaking taps with a new set, with warranty. Cleaned up the mess and left the place looking good. No nasty surprises with Invoice. All in all, a great outcome, and that’s why I’m happy to recommend this guy here. Cheers."
9th Dec, 2019 • Rating by: Andy • Contact: Jason Sorenson • Job date: Dec, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These two guys have been fantastic. No issues, no worries, straight up and got the job done. Kept us informed the whole time and worked around us."
4th Dec, 2019 • Rating by: Melanie • Contact: Jason and BJ • Job date: Nov, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommended Jason. Always reliable and easy to deal with."
20th Nov, 2019 • Rating by: Long Young • Contact: Jason • Job date: Nov, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the second time I used Jason and his team to install a gas water heating system. Like always, he responded quickly, and got this team organised even before the agreed installation date. Did a fantastic job and at a reasonable price. Thank you very much Jason!"
25th Oct, 2019 • Rating by: Indu • Contact: Jason Sorenson • Job date: Oct, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was referred to me by a colleague at work. I was wanting a combo job of jooinery, electrical, plastering, painting and gas heater advice and installation. He was super helpful as he put me onto a range of tradespeople who have all been excellent to date. He was also relaxed when I changed my mind and arranged the purchase of the gas heater for me. Great all round service!"
3rd Oct, 2019 • Rating by: Tracy • Contact: Jason Sorenson • Job date: Oct, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason replaced our very old laundry tops and installed an outflow pipe for washing machine water. He also provided helpful information about our hot water pressure. He was super easy to deal with, professional and really helpful. Also relieved that the invoice was very reasonable as I didn't ask for a quote as he was recommended by a friend. I'm sure I will need a professional trustworthy plumber in future and Jason will be my first call again. Highly recommend!"
19th Sep, 2019 • Rating by: Sonya • Contact: Jason • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have found Jason very professional in all our dealings. Jason provided us with excellent information to enable us to choose the correct gas heater and water heater for our property. He installed both pieces and followed up with us to ensure we were happy with everything. We wish that some of the other professionals we have engaged off the years were as good as Jason."
11th Sep, 2019 • Rating by: Ian • Contact: Jason Sorenson • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service as per usual."
6th Sep, 2019 • Rating by: Peter • Contact: BJ • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It was a no-brainer to use Jason again for his friendly and and efficient service. This time he installed an Rinnai Infinity hot water heater. His advice ahead of the installation meant that not only did we get a water heater with a better flow rate than suggested through the hardware store, but managed to get a better product at a cheaper rate. Win-win. So pleased to have things sorted quickly and efficiently and not have to run around to get wet with decent water pressure now."
2nd Sep, 2019 • Rating by: Ross • Contact: Jason • Job date: Aug, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Jason and BJ were excellent workers. They got on with the work, did a professional finish and were very pleasant to have in my home.
Jason had helpful suggestions and was very obliging carrying out a little extra work."
7th Jul, 2019 • Rating by: Diana • Contact: Jason Sorenson • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team never fail me - they are a great team - nothing is too much trouble. Jason makes you feel that even small jobs are important and no question is stupid. I love the way he works!!"
27th Jun, 2019 • Rating by: Rebecca • Contact: Jason Sorenson • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a great guy Jason is. He spent a good time explaining various heating options , listened to our preferences and came out with best option. Very knowledgeable and will tell you the right thing to do . Has a great team of professionals.
Would recommend him highly ."
11th Jun, 2019 • Rating by: Ash • Contact: Jason • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was recommended, by another plumber, to use Jason as a consultant and supplier for a new gas Heater. He was professional and thorough when discussing our needs to heat our home.
Am am very pleased with the work completed and the end result. In just the few days that the new heater has been installed there is already a noticeable difference in the warmth of the overall house.
Jason communicated with us clearly and in a timely fashion through every stage of the contract."
11th Jun, 2019 • Rating by: Colin • Contact: Jason • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great service throughout dealings with Jason. All queries answered with professional ease and appointments, target dates etc. always met.
Will recommend without hesitation."
8th Jun, 2019 • Rating by: Clive • Contact: Jason Sorenson • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job done well, on time and at reasonable cost.
Pleasant and professional people to deal with."
28th May, 2019 • Rating by: Colin • Contact: Jason Sorenson • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and BJ did a great job and very pleased with the result. A very professional team."
30th Apr, 2019 • Rating by: Bernie • Contact: Bernie Duff • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is trustworthy, honest, reliable and fair. He completed this job ahead of schedule and the price was very reasonable. During a previous job he contacted me and told me I would not have to pay for a mixer because it was still under warranty. I could not ask for more. I will continue to ask Jason to do plumbing and gas work."
31st Mar, 2019 • Rating by: Christopher • Contact: Jason Sorenson • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are impressed with the efficient way in which the job was handled. Good communication throughout and site left tidy. Pleasant workers to have around."
28th Mar, 2019 • Rating by: Kathleen • Contact: Jason Sorensen • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was very impressed, called in the morning the job was done by the end of the day. I have never seen a trades man that efficient. Great Job."
22nd Mar, 2019 • Rating by: Eduard • Contact: Jason Sorenson • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was great to deal with. He provided us with really useful advice helping us to navigate our first major home renovation project. He was always professional, punctual & responsive to any calls/emails from us. We wouldn't hesitate recommended Jason to others. In fact two of our neighbours have already used him based on our recommendations & have also had great service."
28th Feb, 2019 • Rating by: Lorna • Contact: Jason Sorensen • Job date: Feb, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Faultless. Flawless. Reliable, trustworthy and efficient. These guys are great. They've done two different jobs for us (install oven, and gas infinity hot water). Both jobs were done quickly and to the highest standard. We trust Jason and his team, and would recommend them to anyone. We'd never go to anyone else now."
26th Feb, 2019 • Rating by: Richard • Contact: Jason Sorenson • Job date: Feb, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and team gave us great advice and did a fantastic job working on our bathroom renovation in an older house, which was quite a challenging job at times."
26th Feb, 2019 • Rating by: Tess • Contact: Jason • Job date: Feb, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have used Jason many times over the last few years and am always impressed with his work. He always follows through with his commitments and is very easy to deal with."
19th Dec, 2018 • Rating by: Kyle • Contact: Jason • Job date: Dec, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We contacted Jason from Direct gas and plumbing to install an infinity hot water system in our house. He arrived promptly was very flexible with regard to placement of the system and the water and gas pipe location. He did a fantastic job with the installation and his workmanship was first rate. Jason was very particular in explaining all aspects of the job so that there was no surprises. His quote was very competitive and accurate. The only small extra to the quote was a part that had to be supplied relating to our gas meter which was fully explained at the time.I would have no hesitation in recommending Jason to anyone who requires and honest and hard working plumber/gasfitter.. We are delighted with the finished product."
18th Dec, 2018 • Rating by: Peter • Contact: Jason • Job date: Dec, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work, attention to detail, and friendly and honest feedback."
13th Dec, 2018 • Rating by: Ravi • Contact: Jason Sorenson • Job date: Dec, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"At short notice, Jason came promptly to resolve cause of flooding through my house from a pipe bursting. Much appreciated!"
6th Dec, 2018 • Rating by: Claire • Contact: Jason Sorenson • Job date: Dec, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have used Direct Gas & Plumbing a few times now. The latest was as issue with the hot water cylinder and we had no hot water. Jason was in the area and came to see what the issue was. He fixed it on the spot ... fantastic service as always"
8th Oct, 2018 • Rating by: Andy • Contact: Jason Sorenson • Job date: Oct, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The change from an electric hot water system to a continuous flow gas system was completed on the day specified and work was carried out expertly and efficiently, in spite of atrocious weather conditions. The tradespeople involved were a good team and worked together effectively. The result is better than expected and all occupants are very happy."
26th Sep, 2018 • Rating by: Barbara • Contact: Jason Sorenson • Job date: Sep, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was awesome. Picked up first call and followed up with a speedy visit and quote. Shane (the builder brother) and he worked to schedule and were really good with the work. Really nice to deal with. Very easy company to deal with, professional and reliable. We didn’t get another quote as Jason just made it too easy to deal with him and the quote was around what we expected for both plumbing and building, itemised. Thanks guys!"
31st Jul, 2018 • Rating by: Hannah • Contact: Jason • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Despite the fact that I gave Jason very little notice - he put himself out and came to finish my kitchen renovation immediately. Great, professional, efficient, tidy work. Used Direct Plumbing & Gas for all my home requirements and won't stop now."
31st Jul, 2018 • Rating by: Joy • Contact: Jason Sorenson • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the second time we have used Jason. The first was in April when we needed our Rinnai Infinity Gas Heater replaced as the old one died. This last week we have had two showers pulled out and replaced with new ones.
On both occasions we have been really impressed with Jason and his team and the work they have done. Jason was easy to communicate with and came out promptly when he said he would. When our showers were being done Michael explained to me what he was going to do, how the work was progressing and then what was going to be done next. They also cleaned up well after doing the work.
We would recommend Jason and his team as they are reliable, trustworthy and a pleasure to have in our home. If only all tradies could be as reliable as this!
Thank you Jason, Michael, BJ and Paul."
21st Jul, 2018 • Rating by: Amanda • Contact: Jason Sorenson • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic prompt and efficient service. Super helpful and friendly and would 100% recommend. We would not use anyone else but the above company."
18th Jul, 2018 • Rating by: Joanne • Contact: Jason Sorenson • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason turned up promptly and gave accurate professional advice which is greatly appreciated"
16th Jul, 2018 • Rating by: Bernie • Contact: Bernie Duff • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Michael, BJ and his team did an exceptional job removing the old HWC and installing an Infinity gas water heater. They are very efficient, experienced and thorough with their work. They arrived right on time and completed the job correctly and swiftly. They exceeded my expectations. I already recommended them to a friend of mine. Will call them again definitely if I need plumbing or gas work done in the future."
29th Jun, 2018 • Rating by: Ranmal • Contact: Michael and BJ • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and BJ have been wonderful along with the electricians that Jason used. Fast, efficient and very approachable. He took our concerns and worries seriously and did a great job. THANKYOU so much."
1st Jun, 2018 • Rating by: Michelle • Contact: Jason • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason installed an infinity gas water heating system for us. He was very prompt and responsive and we were very pleased with his advice and the quality of his work. I would certainly use him again and recommend him to others."
29th May, 2018 • Rating by: David • Contact: Jason Sorenson • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and BJ from Direct Gas & Plumbing installed our LPG gas Infinity system and upgraded us from low to high pressure – wish we’d done this years ago. Swift, experienced, reasonable priced. Communicated well, explained what we needed to know and managed our expectations. Will use again and can highly recommend."
29th May, 2018 • Rating by: John • Contact: Jason and BJ • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Direct plumbing were super fast and very effective getting my hot water back up and running,- same day service was fantastic. always easy to deal with and helpful advice suited to our needs. thanks Jason"
23rd May, 2018 • Rating by: Jan • Contact: Jason Sorenson • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team installed a Rinnai Infinity hot water system for me. The job was completed efficiently and speedily and everything was exactly as I had expected. The result exceeded my expectations."
11th May, 2018 • Rating by: Jan • Contact: Jason • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"great sevice and follow through"
26th Apr, 2018 • Rating by: andrew • Contact: Jason and Michael • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason of Direct Gas & Plumbing saved out Butts Here in Butt St!!!
We have had Total Nightmare Water Emergency, and without a doubt Direct Gas & Plumbing have given the best tradesmen service I've ever encountered, the team swooped in and sorted out our issues with speed and efficiency I'd not have thought possible, seen to every need and enhanced my home at the same time, I can not stress how Damn Good these guys are, Professionals in every sense of the word, and a price that cant be beat.
1000% Satisfied with the Service and Workmanship provided, No Cowboys here!
Thank You, You Guys ****ing Rock!"
18th Apr, 2018 • Rating by: Nikk • Contact: Jason • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick, efficient and knows his job thoroughly. As well as my heater installation he found and fixed a gas hot water valve leak I wasn't aware of. He will get my next gas hot water job."
15th Apr, 2018 • Rating by: Donald • Contact: Jason Sorenson • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys are super helpful, straightforward and do an excellent job. I have used them exclusively since coming across their superior service. I always feel confident if there is a better way to do something, either more cost-effective or efficient - they will let me know with my best interests in mind. Fair pricing too."
29th Mar, 2018 • Rating by: Clare • Contact: Jason Sorenson and Michael • Job date: Mar, 2018
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"We got really helpful and friendly service for a renovation plumbing job - plus a bit of extra help when we found a few complications under the floor. Very clear, good advice and everything was done on time and professionally. Thanks!"
28th Mar, 2018 • Rating by: Cordelia • Contact: Jason, Michael • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Extremely happy with every aspect of the installation of a new gas fire. Jason co-ordinated the builder, the electrician and the painter and plasterer. All, including Jason himself, were excellent, came on time as arranged, were respectful of my home and worked quietly and efficiently. Can recommend them 100%. They made what I anticipated as a complicated and difficult job really easy for me. I am very grateful."
21st Mar, 2018 • Rating by: Judy • Contact: Jason Sorenson • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Infinity hot water installation and gas hob connection.
Jason was helpful and friendly throughout the process of installing my Infinity hot water system back in mid-2016. The work was done quickly and to a good standard, and Jason took the time to explain the implications of moving from a low to high pressure system, which has allowed me to continue using my original shower mixer and shower head without damaging them (not yet ready to upgrade bathroom).
In January 2018, I needed a gas hob to be connected, and based on my prior experience, had no hesitation in contacting Jason. Michael and BJ did this work to a high standard, taking care to avoid any scuffs or other damage to my new kitchen.
Michael also took measurements for a cover for my Infinity system, so the intake/outlet pipes are hidden from view. He and BJ returned in February 2018 to fit the cover, which was a perfect fit.
Lastly, Jason also visited me in January 2018 to do an estimate for a Braemar ducted heating system. Jason was helpful and informative at the site visit and in an earlier phone discussion, and gave me a clear understanding of the various configuration options. I have the utmost confidence that if I decide to proceed with this work, Jason and his team will again carry out the work to a high professional standard."
28th Feb, 2018 • Rating by: Dan • Contact: Jason, Michael and BJ • Job date: Jan, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Direct gas and Plumbing for bathroom and laundry renovation. Jason and his team did a great job. Communication was excellent and he was always on time. Did the work exactly as he quoted and completed the job as planned. Very happy with the workmanship and cost. He is willing to listen and work around our plans. I have no hesitation in recommending Jason and his team. They are reliable and trustworthy. We wish them all the best!"
21st Nov, 2017 • Rating by: Indu • Contact: Jason Sorenson • Job date: Oct, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had a very pleasant experience dealing with Jason and his team.The communication was great and he was quick to get back to me.They were able to get the leaking cistern fixed very promptly and gave me great advice on future jobs that we're planning to do.Very polite and trustworthy people.I Highly recommend them."
2nd Jul, 2017 • Rating by: Chrisna • Contact: Jason • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason has done great job today for my house, disconnect gas heaters and replaced few leaking taps. Reasonable price and efficient work. Very friendly to talk with. Highly recommended."
9th May, 2017 • Rating by: Caroline • Contact: Jason • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really impressed with the communication and overall service provided by Jason and his team. They were really easy to deal with (upfront with what needed doing, costs etc; an issue I had when getting quotes from other plumbing companies) and they proved to be both friendly and reliable. I would definitely use direct gas and plumbing in the future, and highly recommend them to anyone needing a service they provide."
21st Feb, 2017 • Rating by: Kristy • Contact: Jason Sorenson • Job date: Feb, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very highly recommended, great advice and assistance in planning the job and recommending better ways of arranging the bathroom. Tom did an excellent job which was finished to a very high standard. 2nd time using Direct Gas and Plumbing and will not use anyone else."
30th Nov, 2016 • Rating by: Gavin • Contact: Jason Sorenson • Job date: Nov, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We were really impressed with Jason and all the staff and the quality of work. They were tidy, reliable and careful workers and we would be really happy to recommend them to others."
14th Apr, 2016 • Rating by: Jeanette • Contact: Jason Sorenson • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason has done a lot of work for us in the past year. He initially installed our infinity system, but went on to sort out the plumbing and gas work required for our new kitchen and bathroom. Reliable and the price always seemed reasonable. Communicated and managed our expectations well along the way. Would certainly use again."
27th Aug, 2015 • Rating by: Leishia • Contact: Jason Sorenson • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I highly recommend Jason and his team. I contacted Jason for a quote on installation of Gas Infinity hot water. They are highly experienced at the job and it shows.
They came when they said they would, are quick to respond to communications, and were flexible around changing conditions of the other 3rd parties on this job.
After I selected Direct Gas and Plumbing for the job, not only was Jasons quote the lowest of the competitors quotes we got, but at the end of the job, the total job came in under budget."
3rd Aug, 2015 • Rating by: Cameron • Contact: Jason Sorenson • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I can't recommend Direct Gas and plumbing highly enough. They did a superb job which cost what they said it would and was done when they said it would be done. I would highly recommend them and will not hesitate to use them again in the future."
22nd May, 2015 • Rating by: Gavin • Contact: Jason • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Zip industries recomended Jason. We contacted him. He came promptly at the time he said he would. The job involved putting a gas fire in an open fireplace. He organised a builder, John Lewis, to remove the old firebricks and re-line the chimney embrasure to fit the gas fire. This work went off without a hitch! He organised scaffolding for the two storey chimney. This arrived ontime. The installation was carried on the day and time he stated. The electrician was also organised by him.
The entire job was carried out most profesionaly. Great care was taken with covering furniture and all the rubble was remmoved promptly, all system were tested and worked first time. I would definately recomend him anytime."
18th Apr, 2015 • Rating by: John • Contact: Jason Sorenson • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I've used Direct Gas & Plumbing a few times over the last 6 months wile doing my house renovation. The work has included a gas water heater install, a full replacement of the water pipes from the toby throughout the house, gas pipe and install of a gas hob. The service has been excellent, good advice throughout the project, great workmanship (and I'm pretty critical) and fair pricing with prompt, detailed invoices and gas certificates.
From my experience I can highly recommend these guys, thanks Jason, Mike and Tom for your good work!"
7th Apr, 2015 • Rating by: Jeremy • Contact: Jason Sorenson • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his crew did a great job installing an infinity hot water unit at my place. They were punctual and polite and took great care and pride in their work and my property, leaving behind no waste or damage."
26th Mar, 2015 • Rating by: Mike • Contact: Jason Sorenson • Job date: Jan, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It was great to see Jason pick up my new heater and install it quickly and efficiently. He even vacuumed his mess and took the old heater away! Great service, I will definitely use him again."
5th Mar, 2015 • Rating by: Meg • Contact: Jason • Job date: Mar, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I pay a tribute to the young tradesmen who turned up to do the job. They worked with quickly and skilfully, with unfailing courtesy, and at the end of the job, removed all rubbish. All pipework is neatly laid out and clipped securely, and the hot water pipes lagged. Safety tests were done and electrical and gas certificates supplied.
Well done, guys! You were a credit to your employer, your trades, and yourselves. As an older Kiwi, I am proud that we are producing such good tradespeople here in NZ."
15th Oct, 2014 • Rating by: Bill • Contact: Jason Sorenson • Job date: Oct, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have used Jason a number of times over the last few years, for the installation of a dishwasher and conversion of a Gas Hot Water Cylinder to a Rinnai Infinity Continuous Flow System. On all occasions Jason has been prompt to respond to the initial queries and come around and provide a quote. His communication is excellent and keeps us fully informed all the way. His work ethic is superb, the quality of his work is also excellent. Jason, and Direct Gas and Plumbing are out first port of call anytime we need plumbing or gas fitting work undertaken."
29th Aug, 2014 • Rating by: Dion • Contact: Jason • Job date: Aug, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication. Fast and efficient service. Would definitely recommend."
21st Aug, 2014 • Rating by: Lawrence • Contact: Jason • Job date: Aug, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great to deal with, a fair quote and they even charged less than they quoted. Did the work quickly and to a high standard and communicated really well throughout. We'll definitely be using there guys again."
22nd Jun, 2014 • Rating by: Frank • Contact: Jason Sorenson • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommend Jason and his team. Professional, friendly service, job completed on time and within budget. Thanks guys."
15th May, 2014 • Rating by: Terie • Contact: Jason Sorenson • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quality job done on time and on budget - and they went the extra mile. Great communication and totally hassle free job can absolutely recommend Jason and his team."
6th May, 2014 • Rating by: Teri • Contact: Jason Sorenson • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great service & a quality install, would recommend Jason and his team to anyone."
9th Apr, 2014 • Rating by: John • Contact: Jason Sorenson • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We would highly recommend Jason and the team. We had infinity gas hot water installed by them. Jason's communication was fantastic and he asked all the way along for our input. He is knowledgeable and easy to talk to. Has lots of good practical advice and is very efficient. Thanks team."
29th Mar, 2014 • Rating by: Cherie • Contact: Jason Sorrenson • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent."
12th Feb, 2014 • Rating by: Dorothy • Contact: Jason Sorenson • Job date: Feb, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team did a great job, even working around nap times of our 18 month-old daughter as they installed gas central and water heating.
There was good communication prior to starting the job, and he accommodated our change in specification for the central heating unit with no issues.
Would recommend wholeheartedly!"
21st Jan, 2014 • Rating by: Jeremy • Contact: Jason • Job date: Jan, 2014
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Jason did an excellent job replacing my ancient gas hotwater heater with a new one. His quote was reasonable and very competitive. He checked out (and replaced) the flue on the roof - something the previous firm quoting didn't even look at. His communications were prompt and clear. He didn't charge for the scaffolding that he'd hired but didn't use. He was also very safety conscious and careful of my carpets.
Jason and Tom also coped well with the physical challenges of working at my place. It's a walk-on with 80 steps up to the house. Poorply organised tradespeople tend to get lots of extra exercise when working here."
28th Aug, 2013 • Rating by: Bev • Contact: Jason Sorenson • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We got Jason to install an infinity continuous hot water system at our house. We got several quotes and chose Jason's because: a) he gave the best price; and b) when he visited to scope out the work he was thorough and he noted that we would need to get our gas meter regulator upgraded for the system to operate properly (and he told us how to arrange this at no cost to us). On the day he turned up on time, finished the job earlier than expected, and the final bill came in $500 cheaper than he quoted. I cannot fault the quality of the work and the place was left tidy afterwards. We would definitely deal with him again."
17th Jul, 2013 • Rating by: Bryan • Contact: Jason Sorenson • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I first contacted Jason to inspect a property I was purchasing and from there ended up installing a rinnai infinity hot water system. Absolutely fantastic service - job done professionally and completed earlier than anticipated which was a real bonus. Thanks Jason."
12th Jul, 2013 • Rating by: Annie • Contact: Jason • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Direct Gas & Plumbing to install a new gas fire into an existing mantle. From the very first contact with Jason, through to his site visits to advise on options and the work that would be required, and then Rowan and Tom doing the installation work, we were impressed with their professionalism, timeliness and great advice.
Our job turned out to be more complex than initially anticipated which meant some changes to the original plans - Jason patiently worked it through with us resulting in a significant improvement to our heating and the visual impact.
I have no hesitation recommending Jason and his team and will happily provide them my return business."
11th Jun, 2013 • Rating by: Jo • Contact: Jason • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, hassle-free and a follow up to check all was ok."
13th May, 2013 • Rating by: Olivia • Contact: Jason • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Informed, friendly, knowledgable. Provided practical solutions. Good contacts and networks with other trades (also of excellent quality) to get the job completed. Very professional, great communication and got the job done ahead of time, under the quoted cost. Also good follow up to check we were happy with the job and weren\'t left with any questions."
7th May, 2013 • Rating by: Brendan • Contact: Jason • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Hey these guys were fantastic I would highly recommend them to anyone the job was done when they said it would be - it was cheaper than the quote and they left my place clean tidy"
15th Mar, 2013 • Rating by: Rebecca • Contact: Jason • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We wanted to remove our old hot water cylinder and replace it with an infinity hot water system. Direct Gas & Plumbing\'s quote was a lot more reasonable than the other quote we got and Jason clearly explained to us what needed to be done and where the costs came from. Jason kept in contact while we had our gas meter upgraded and then sent Rowan to do the job. Rowan was on time, friendly, efficient and seems to have done a great job. Rowan also gave a good explanation of how to work our new infinity system. I wouldn\'t hesitate to recommend these guys. We\'ll be using them again."
13th Mar, 2013 • Rating by: Aneleise • Contact: Rowan • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I recently gutted and redid my bathroom with Jason quoting for the plumbing work. I have to say it\'s fantastic to find a plumber that did such a thorough check of existing plumbing, told me exactly what was needed and provide a quote that is exactly what was charged. He and Rowan always called to discuss what they would be doing, what time they would be there to do the work and always arrived on time. They are reliable, trustworthy, polite and tidy. Jason also suggested the best place to shop for my bathroom fittings. I would recommend them hands down as the best plumbers in Wellington."
10th Mar, 2013 • Rating by: Estelle • Contact: Jason Sorenson • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After just having a not-so-fantastic experience with our roofer, I realized how rare good and reliable tradesmen are these days. We have just used Jason for the second time around to install an infinity unit. First time his boys did the plumbing to our bathroom. He always communicates, respect your home, very tidy, turns up when he say he would. Always answers your call and if he can\'t fix it, would recommend someone to do so. He is very popular and we had to wait a few weeks but to be honest I\'d rather wait and know exactly when things are done than to be promised a job and don\'t turn up."
1st Mar, 2013 • Rating by: Yiwen • Contact: Jason Sorensen • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason provides professional and outstanding services. Jason replaced my water cylinder with an infinity system and has offered advice and guidance on other projects I intend to under take in the near future. Jason explains options and scope of the work and also recommends other quality trades people to complement his skills. I trust and respect the advice and quality of his work. I have recommended him to many other friends and family"
5th Dec, 2012 • Rating by: Debbie • Contact: Jason Sorenson • Job date: Oct, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Had an emergency leak from hot water cylinder. Rang Rowan and he arrived when he said he would and did a brilliant job. He also checked out some dodgy piping for me. Recommend these guys 100%"
23rd Oct, 2012 • Rating by: Briony • Contact: Jason Sorenson • Job date: Oct, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I used this firm to upgrade from low pressure to high pressure hot water. Jason was great to deal with every step of the way. He gave very good advice both over the phone and in person, was prompt in visiting me, talking through my requriements and giving me quotes with options. He kept me informed throughout the whole period from start to finish and responded promplty when I had any questions. I could not ask for a more dedicated, informative and easy to work with tradesman!! On top of all this, Jason and his team produced a very tidy job. I will use him again without reservation."
8th Oct, 2012 • Rating by: Mark • Contact: Jason • Job date: Sep, 2012
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 100% |
| Overall: | 93% |
"Both Jason and Rowan were friendly and great to work with. They took the time to understand what we wanted. Rowan did the work quickly and to a high standard. Their associated builder did a good job too. Highly recommend them."
4th Oct, 2012 • Rating by: Briony • Contact: Jason • Job date: Oct, 2012
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Rowan was a pleasure to work with, Jason took plenty of time to give great advice. Highly recommended."
3rd Oct, 2012 • Rating by: Ants • Contact: Rowan • Job date: Sep, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic. Turned up when he said he would. Problem solved and worked through rubbish weather. Highly recommend Jason."
12th Sep, 2012 • Rating by: Chris • Contact: Jason S • Job date: Sep, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Direct plumbing, and Jason, were fantastic to deal with. They were prompt, dependable, and worked outside on a foul wet Wellington day without missing a beat - and I was moving house at the same time. They got everything up and running in no time, and charged whhat they had quoted. Thank you so much for making things seem easy. Cheers, Valeska"
19th Aug, 2012 • Rating by: Valeska • Contact: Jason • Job date: Aug, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was very easy to deal with, very knowledgeable and was able to walk us through the process of getting our water heater replaced with an infinity system. The work was completed in a morning, and the result was a much tidier system than we\'d had previously. Jason was easy to contact via phone and e-mail and I would highly recommend his services. Thanks, Jason!"
31st Jul, 2012 • Rating by: Andy • Contact: Jason Sorenson • Job date: Jul, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason came to view and price the job within a couple of hours of us contacting him. His advice about heater selection saved us money and the work was done promptly and well. We are happy with the finished result - thank you for a job well done."
30th Jul, 2012 • Rating by: Neville • Contact: Jason Sorenson • Job date: Jul, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service and communication we had from Jason was outstanding, We had a Rinnai hot water system installed in a 1930 brick property and some other miscellaneous work, he walked us through the process and provided us with prompt costings.
At install he and his team turned up on time, and completed what turned out to be a difficuly install quickly as well as leaving everything tidy. Thanks Jason..."
29th Jun, 2012 • Rating by: Simeon • Contact: Jason Sorenson • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Second time we have used Jason and Direct Gas and Plumbing. They really went out of their way to get our heater installed quickly.
Quote was received via email the same day the job was looked at, installation completed three days later - awesome!
Would highly recommend"
27th Jun, 2012 • Rating by: Garth • Contact: Jason Sorenson • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Outstanding service and professionalism from quote to installation to follow-up call. Jason and Rowan did a fantastic job, prompt arrival, precise workmanship, expert knowledge, and cleaned up afterwards. I\'d definitely engage them again. Thanks guys."
19th Jun, 2012 • Rating by: David • Contact: Jason • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and Rowan fitted two Rinnai flued energysavers in our house. They were punctual, operated professionally, and delivered a high quality installation in a timely fashion. We were impressed with the standard of service delivered in a howling Wellington southerly.
Highly recommended."
17th Jun, 2012 • Rating by: Richard • Contact: Jason Sorenson • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason was helpful in helping us to decide on the type of heater and what was required. The installation was without problem. Jason\'s style was informative, helpful and friendly and meant I was confident in asking him to do the job."
15th Jun, 2012 • Rating by: Lou • Contact: Jason • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"If you want a job done quickly with no hassle and fuss then Jason is the man for the job . Look no further ...call now !!! Thank you jason and your team , will call you for some more work at some stage."
15th Jun, 2012 • Rating by: Guss • Contact: Jason • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had Jason and Rowan install an Infinity unit a few days ago and was really pleased with the entire process. Timing was brilliant - he showed up for the first visit within minutes of my phone call. He took the time to have a thorough look around the house to discuss options, he provided a quote that evening (PDF by email). He\'s a friendly fellow, knows his stuff, and communicates well (easy to talk to, always answered his mobile, followed up with prompt emails). The installation was done quickly and efficiently, and did that little bit extra to leave us all set for our bathroom reno. I reckon he\'s got to be one of the top tradespeople out there and I would absolutely recommend Direct Gas and Plumbing to anyone needing such work done."
6th May, 2012 • Rating by: Paul • Contact: Jason • Job date: May, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We\'ve just used Jason and Rowan for the second time and would highly recommend them to anyone needing either a gas fitter or a plumber (they have done both for us). On both occasions Jason proved knowledgable and professional, proving great advice and a good quote. The work was done neatly and accurately. They competed the work on time and as per their quote. Jason even followed up with a call to check that we were happy with the finished project. If you are looking for top quality, trustworthy tradesmen call Direct Gas & Plumbing......"
2nd May, 2012 • Rating by: Andrew • Contact: Jason • Job date: May, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had Jason install an Arriva and his help from the onset till completion was exceptional,
Of all the tradesmen we have had he has been the best we have come across with his honesty and ability to problem solve without costing a fortune.
Highly recommended and you can feel assured your in safe hands,"
30th Apr, 2012 • Rating by: Glenn • Contact: Jason • Job date: Apr, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I would highly recommend Jason to anyone.
Reliable and efficient. Did a great job and was very informative.
Any future plumbing/gasfitting - will definitely use him again."
22nd Apr, 2012 • Rating by: David And Aimee • Contact: Jason • Job date: Apr, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service we received from Jason was absolutely exemplary. He did a fantastic job installing our Arriva gas fireplace and unflued gas heater. Jason provided fantastic advice when we were trying to decide what type of heater to install and his technical knowledge of the range of heaters we were investigating and the potential installation issues (due to building design), was outstanding and enabled us to select the best heating options. We certainly recommend Jason for any plumbing and gas fitting jobs people may have."
7th Mar, 2012 • Rating by: Jacquie • Contact: Jason Sorenson • Job date: Mar, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason is the most professional plumber (by far) that I have come across. First, he communicates!! Second, he gives expert assessments on the work to be done. Third, he (and his team) always completes the job to the highest standard. Fourth, his prices are reasonable. I find him honest and fully recommend his work. If only more plumbers were like this outfit!"
23rd Feb, 2012 • Rating by: Lincoln • Contact: Jason • Job date: Feb, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Cannot rate Direct Plumbing and Gas high enough. Have just used them for the second time to install an energysaver heater - great value for money, turned up when arranged, fast and friendly and once again another great quality job. Jason also installed a infinity system for us 6 months ago which once again went without a hitch - great tidy install. Call them today..."
14th Feb, 2012 • Rating by: Rob • Contact: Jason • Job date: Feb, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After phoning a few local businesses and frustratingly getting answer phones and disinterested message service people, I searched the internet & found this business on the \"No Cowboys\" site. The first thing that impressed me was that Jason actually answered his own phone. I wanted to get an old basin removed and a new vanity installed in our ensuite.He immediately advised me of his current work commitments and that he may not be able to complete this job before Christmas. He was happy to recommend an alternative plumber if I needed the job done sooner. This was considered, but after a few more frustrating phone calls to other plumbers, I decided Jason\'s service might just be worth waiting for & phoned him back to tell him so. I have not been disappointed in any way. In spite of a very heavy workload, Jason made the time to come and look at the job and give a competitive quote, and to my delight managed to arrange for Rowan to get the vanity installed yesterday. Both Jason and Rowan are extremely nice people to speak to & to have in your home. Communicative, considerate, 100% reliable, tidy & as helpful as can be. The job was completed without a hitch and I am very pleased with the work done. Will definitely always use Direct Gas & Plumbing for any future work and thorougly recommend to others."
13th Dec, 2011 • Rating by: Tracy • Contact: Jason & Rowan • Job date: Dec, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and his team were great. They kept me up to date throughout the process and offered suggestions as to the best way to do things. They were very professional and friendly. It was like having friends doing the work, rather than people I hadn\'t met before. Jason was flexible with timings to suit me and a small baby\'s sleeping times. Highly recommended. Thanks Jason."
7th Dec, 2011 • Rating by: Liz • Contact: Jason Sorenson • Job date: Nov, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I couldn\'t speak more highly of the service we received from Jason and his team.
His quote was extremely competitive, he communicated excellently, made proactive suggestions, was tidy in his work, and did a great job.
A thumbs up!"
23rd Sep, 2011 • Rating by: Andrew • Contact: Jason • Job date: Sep, 2011
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"We used Direct Gas and Plumbing for our kitchen renovation, including installing a gas hot water system, and right from the start we were impressed with Jason and his team. He was punctual, professional and most importantly kept us informed every step of the way and offered great advice and knowledge. He had to to return frequently due to the timings being pushed out, however he accommodated us so our kitchen could be functional.
I would (and have!) recommended Jason and his team to anyone who wants a reliable plumber who provides quality work."
18th Sep, 2011 • Rating by: Kerry • Contact: Jason Sorenson • Job date: Sep, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason and the team were a real pleasure to work with. Polite, punctual, clean, tidy, and excellent workmanship displayed throughout the time they were onsite.
The job was to replace a toilet. While there were problems with a missing part (through no fault of Direct Gaas & Plumbing), Jason was flexible enough to not have to reschedule the install while I sorted this out.
Top marks - will definately use again!"
13th Sep, 2011 • Rating by: Jeremy • Contact: Jason Sorenson • Job date: Sep, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service and the job was done to the highest standard - would highly recommend Jason and his team."
11th Jun, 2011 • Rating by: Wayne • Contact: Jason • Job date: Jun, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Direct Plumbing & Gas for our kitchen renovation. We were very impressed with Jason & Rowan, they arrived when they said they would, kept us informed throughout the job & completed it to a high standard. I wouldn't hesitate to use Direct Plumbing & Gas in the future."
24th May, 2011 • Rating by: Rachael • Contact: Jason • Job date: May, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
8th Apr, 2011 • Rating by: Olivia • Contact: Jason Sorenson • Job date: Mar, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Jason to instal an external Rheem and also a gas heater. I was particularly pleased that Jason would not instal an infinity system because he inspected the gas pipes feeding our street and was of the opinion the gas supply wouldn\'t be reliable enough. I really appreciated him telling me a fortnight in advance when he would come - and he arrived on time. When our gas heater got snet to another city, he kept me informed nd fitted it as soon as it arrived. Both Jason and Rowan are pleasant and easy to have in the house and were very willing to answer all my DUMB questions."
3rd Apr, 2011 • Rating by: Natasha • Contact: Jason Soernson • Job date: Apr, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"We built a great house ten years ago. It cost more than $650,000 just to build. The builder was useless. The architect had made various serious mistakes. The plumber - did a bad job and we have to do serious repair work. The windows, made of PVC are bloody terrible. It felt like the house that Jack built. It was also a leaking home and cost $115,000 to pay for repairs. Total cost now: $765,000!
Jason recently converted our hot water to the gas infinity system. What absolute bliss to have a competent and professional tradesperson to do a great job on time. I began to doubt if there were such competent people until I met Jason. I really appreciate his work; probably even more so than others because I have a frame of reference from my initial experience when we built the house.
When the man delivering the gas bottles looked at the work he saw it was Jason's. He said he can tell his work. He said It looks so tidy and that he has seen some really bad jobs but Jason's is always excellent.
Thank you Jason. We are delighted with your work and our lovely hot water. It was crazy heating 350 litres of hot water 7/24/365. Gas infinity heating is a much more sensible option."
9th Feb, 2011 • Rating by: Alison Renfrew • Contact: Jason Sorenson • Job date: Dec, 2010
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Jason turned up when he said he was going to, told me what I needed to do to prepare when talking to my gas supplier, gave me a quote that was far less than the others I got and the bill was exactly what was quoted. He also organised the electrician and kept me informed during the time he was at my house - he was great and I would certainly use him again and recommend him to others."
20th Dec, 2009 • Rating by: Jane • Contact: Jason • Job date: Dec, 2009
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Jason, came to see me right away to provide a quote. He was innovative in how to do the job and as a result provided a much cheaper price than other plumbers.
He came and compelted the job when he said he would with no fuss.
I will definitly use him again."
19th Aug, 2009 • Rating by: Nadia • Contact: Jason • Job date: Aug, 2009
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I got Jason to install a new infinity hot water system, he gave a quote for an extremely competitive price and his work was the best I have seen. He is friendly, professional and on time. He was also very helpful, answered all my questions and kept me informed on what was happening throughout the morning. He also did the job quickly and thoroughly and with little inconvenience to myself. Jason also organised the electrician himself, and quoted incl electrical work which saved me a lot of hassle. I would not hesitate to recommend Jason or Hamish (electrician) 100% and will be using them for any work I may have in the future."
29th Jul, 2009 • Rating by: Bronwyn • Contact: Jason • Job date: Jul, 2009
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason did the plumbing for alterations to my bathroom, kitchen and laundry. He kept in good contact throughout the project and his work was high quality, cost-effective and timely. He his highly recommended."
7th Apr, 2009 • Rating by: Antonia • Contact: Jason Sorenson • Job date: Nov, 2008
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Jason called to quote the same evening I rang him to discuss. The quote was received within 2 days.
Since the installation he has called several times to see that the infinity system is functioning correctly and we are not experiencing any problems.
Jason is a polite and conscientious work who is proud of his work, we recommend him whole heartedly to any one."
28th Sep, 2006 • Rating by: Dereck • Contact: Jason Sorenson • Job date: Jun, 2006
