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DL Kitchens & Cabinetry / Cabinet Makers in East Tamaki

 
 

54 Sir William Avenue,
East Tamaki,
2013

Ph: 092746471

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Website

Primary contact
Dean Lucas

Postal address
54D Sir William Avenue,
East Tamaki,
2013

  • 0%
    "Overall a terrible experience. multiple no shows and rescheduling. 10+ calls and emails to the business to find out when they would finish the work. Sub par cabinetry work and over priced, I wish i had gone with another company. Im sure Dean will response with an excuse, but have a read through the other review and make your own call. I personally wouldn't go near this company again."
    Rating by: Rhys  |  Rating posted: 12th Nov, 2019  |  Contact: Deal Lucas  |  Job date: Nov, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Rhys12th Nov, 2019More details…
  • 100%
    "Thanks DLK, for the outstanding renovations you've done to our Kitchen and other parts of our house. You guys have been outstanding to work with from start to finish and our house is just looking spectacular now."
    Rating by: Rachael Bernard  |  Rating posted: 14th Aug, 2019  |  Contact: Dean Lucas  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachael Bernard14th Aug, 2019More details…
  • 100%
    "Thanks for the great job your team did with our job."
    Rating by: Brendon   |  Rating posted: 13th Aug, 2019  |  Contact: Dean Lucas  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Brendon 13th Aug, 2019More details…
  • 15%
    "Terrible! 3 months after paying 90% of a $17k job I am still waiting for Dean to turn up and finish it. He Will not call me back or respond to texts or emails. Twice he has promised to come back to finish the job and then texts me at 5am to say he has a sick kid so can’t attend and then never makes further contact to reschedule. They promised to complete within about 3 weeks of payment and 3 months later I’m still waiting. They have completed about half the job, quality is very poor with significant defects, scratches etc. Through investigating to try and figure out how to get this job completed or track him down I also came across the fact his last cabinetry business went in liquidation with $500k+ of debts. Cannot recommend strongly enough to never use Dean or his company."
    Rating by: James  |  Rating posted: 16th Jul, 2019  |  Contact: Dean  |  Job date: Jul, 2019
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 50%
    James16th Jul, 2019More details…
  • 10%
    "Be warned. The Tribunal found against DL Cabinetmaking Ltd. The company must pay $15,000 to us by 28 February 2020, and also their final invoice for $8,295 was dismissed by Order of the Tribunal, total $23,295 against the company. The Tribunal judged the shoddy work of DL Cabinetry Limited (in liquidation) as a substantial failing under NZ Contract Law. DL Cabinetry Limited (in liquidation) was found in breach of the Fair Trading Act due to misrepresentation on their website which claims they have Award Winning Designers and a Product Warranty. Also found in breach of the Consumer Guarantees Act for not delivering in a timely manner, failure to complete the job, and multiple faulty workmanship.

    Here is our story. Appalling company to deal with. We had a $110,000 Contract signed by Dean Lucas, Director of DL Cabinetmaking Ltd. Our costs to remedy their faulty or incomplete work is quoted at $34,000 by a reputable cabinetmaker.

    This company operates by demanding 90% of the contract price before installation, and then they walk away with your money. Unauthorised design changes, poor workmanship, zero project-management and lengthy delays to start the job. We paid $100,000 upfront in January 2018. They were contracted to start on 9 February 2018 but did not show up for 3 months. They eventually did 1-2 days per month on our job and never completed. If you try to find out what they are doing on your job, Dean doesn't return phone calls and doesn't reply to emails. Just two examples of cowboy workmanship- They made wardrobe doors too big then just hacked off the bottom of the doors, roughly with a saw, in our garage. Not even cut straight, not even painted! Unreal. Similar cowboy type behaviour regarding our glass-fronted kitchen island. Dean couldn't be bothered to make it according to the plans. It hasn't even got a square base!

    Do not pay any upfront money to this company. DL Cabinetmaking Ltd went into liquidation on 23 November 2018. Shortly thereafter Dean Lucas started a new company called Cuassin Investments Ltd trading as DL Kitchens and Cabinetry Ltd, out of the ashes of the old company leaving behind massive unpaid debt. The Liquidator confirmed on 19 December 2019 the Company left behind $671,762 in debt to unsecured creditors. Most suppliers will never be paid. We will most probably never get the $15,000 awarded to us by the Tribunal.

    Dean Lucas was investigated for breaches of Phoenix company regulations by the Companies Office in early 2020. He was issued with a formal warning by the Companies Office on or around 20 February 2020 and as a consequence of the warning, he was forced to resign as a director and shareholder. The new company continues to trade off the same website and offices as the old company.

    Do not do business with DL Kitchens and Cabinetry Ltd, Cuassin Investments or any other company run by Dean Lucas and Sarah Lucas. This company took our money, did an appalling job, never completed the contract, wouldn’t let us view their claimed Product Warranty or design Awards and attempted to get final payment without completing the job. No communication, work not done, but our money has gone. Crooks.
    "
    Rating by: Ann  |  Rating posted: 9th Dec, 2018  |  Contact: Dean Lucas  |  Job date: Feb, 2020
    Communication: 0%  |  Quality: 20%  |  Reliability: 0%  |  Value: 20%
    Ann9th Dec, 2018More details…
  • 100%
    "Thank you very much Dean for the great work you and your team did with our kitchen"
    Rating by: Nigel  |  Rating posted: 26th Jun, 2018  |  Contact: Dean  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nigel26th Jun, 2018More details…
  • 98%
    "Lovely work thank you"
    Rating by: John  |  Rating posted: 18th Jun, 2018  |  Contact: Dean  |  Job date: Oct, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John18th Jun, 2018More details…
  • 100%
    "Dean and his team have done a great job on designing and making our new kitchen. We couldn't be more thrilled with the result!!"
    Rating by: Simone  |  Rating posted: 14th Jun, 2018  |  Contact: Dean  |  Job date: Jun, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Simone14th Jun, 2018More details…
  • 18%
    "I am going to bring legal action against this company for breach of contract. The experience was so awful that it depresses me every time I think about it. The start was happy and easy. After we paid 90% deposit prior to installation, things went downhill. The layout of our kitchen cabinets were changed from our signed plan without our knowledge. The depth of the drawers had been changed. The kitchen was installed in a way that we don't agree. After many unanswered phone calls, we finally got our kitchen just 2 days before Xmas day 2017. I felt compelled to accept the changes that we hadn't agreed to, just so we could have the kitchen completed before Xmas day. Now, after more than 3 months, they issued 1 more invoice with ridiculous items to charge me. this is grossly unfair and not something you would expect from a reputable company."
    Rating by: Grace  |  Rating posted: 31st Mar, 2018  |  Contact: Dean Lucas  |  Job date: Apr, 2018
    Communication: 10%  |  Quality: 20%  |  Reliability: 20%  |  Value: 20%
    Grace31st Mar, 2018More details…
  • 100%
    "A big thank you to Dean and his team for the great job they did on our new kitchen. I would highly recommend "
    Rating by: Sarah  |  Rating posted: 29th Sep, 2017  |  Contact: Dean Lucas  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sarah29th Sep, 2017More details…
  • 100%
    "They've done great job! I could not be happier!!!!"
    Rating by: Emi  |  Rating posted: 27th Sep, 2017  |  Contact: Dean   |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Emi27th Sep, 2017More details…
  • 98%
    "From our initial enquiry, the service was outstanding, came to measure on time and date, followed by quote and completion date.
    The cabinets arrived and were installed before the said date and the installation was carried out in a very professional manner.
    We are delight with the finished product.
    "
    Rating by: Graeme  |  Rating posted: 27th Sep, 2017  |  Contact: Graeme Paris  |  Job date: Sep, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Graeme27th Sep, 2017More details…
  • 100%
    "If your looking for a company that takes values your service and dedicates the time to help a fussy customer like me then Dean from DL Cabinetmaking is your man to see.
    Their team has been very patient and accommodating to my requirements. They offered great solutions and I ended up doing more than just the kitchen renovations, as a result of the great service. If your after a quality then you pay for quality.
    "
    Rating by: Quentin  |  Rating posted: 6th Jul, 2017  |  Contact: Dean Lucas  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Quentin6th Jul, 2017More details…
  • 100%
    "Thanks for the lovely kitchen you made for us. Its been customized according to our need. It's a pleasure to deal with you, Leanne and the team. We are really impressed. We will definitely refer our friends and family to you."
    Rating by: Aida  |  Rating posted: 27th Apr, 2017  |  Contact: Dean  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Aida27th Apr, 2017More details…
  • 95%
    "Dean and his team at DL Cabinetmaking were great to deal with and I'm glad I chose them to complete my kitchen project."
    Rating by: Kelly  |  Rating posted: 26th Oct, 2016  |  Contact: Dean Lucas  |  Job date: Aug, 2016
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Kelly26th Oct, 2016More details…
  • 30%
    "Terrible customer service. We had a kitchen unit installed (no problems with the overall workmanship and installation) but on inspection found that one cupboard door wasn't hanging straight and the magnetic catches used were faulty. After 6 weeks of multiple emails/calls - usually to no response, but twice having promised to come then not doing so, nor making contact to let us know why it finally got done. I would be wary of using them, and/or not pay in full until the job was 100% completed. "
    Rating by: Jen  |  Rating posted: 3rd May, 2016  |  Contact: Dean Lucas  |  Job date: May, 2016
    Communication: 10%  |  Quality: 30%  |  Reliability: 20%  |  Value: 60%
    Jen3rd May, 2016More details…
  • 100%
    "DL Cabinetmaking were fantastic. They were so helpful. Right from the initial design stage through to my completed new kitchen they were a pleasure to deal with and nothing seemed to be an issue"
    Rating by: Simon  |  Rating posted: 3rd Sep, 2015  |  Contact: Dean Lucas  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Simon3rd Sep, 2015More details…
  • 100%
    "We would highly recommend Dean and DL Cabinetry. It made the whole experience stress free and have already recommended them to friends."
    Rating by: Donna  |  Rating posted: 31st Jul, 2014  |  Contact: Dean  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Donna31st Jul, 2014More details…
  • 98%
    "Very professional approach and contributed some excellent ideas to assist us in obtaining as much storage area as possible for a small kitchen area. The quality of the product is 110% and has attacted many positive remarks. Would recommend Dean and his workforce to anyone wanting this type of work undertaken."
    Rating by: Gary  |  Rating posted: 22nd Mar, 2014  |  Contact: Gary Taylor  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Gary22nd Mar, 2014More details…
  • 100%
    "I don\'t normally find people on the internet but I was very keen to get this job done quickly. I would recommend DL Cabinetmaking and will use them again."
    Rating by: Beverly  |  Rating posted: 27th May, 2013  |  Contact: Dean  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Beverly27th May, 2013More details…
  • 100%
    (no comment)
    Rating by: Rob  |  Rating posted: 16th Oct, 2012  |  Contact: Dean  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rob16th Oct, 2012More details…
  • 98%
    "I would highly recommend this business and look forward to using them again to make other cabinets and shelves. So refreshing to find someone who delivers a quality product on time and it doesn\'t cost the earth. "
    Rating by: Jacqueline  |  Rating posted: 16th Oct, 2012  |  Contact: Dean Lucas  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Jacqueline16th Oct, 2012More details…
  • 83%
    "The work was of a high quality, Dean was punctual and professional. I would and have recommended DL Cabinetmaking to friends and family who need work done. "
    Rating by: Raymond   |  Rating posted: 15th Feb, 2012  |  Contact: Dean Lucas  |  Job date: Nov, 2011
    Communication: 80%  |  Quality: 90%  |  Reliability: 80%  |  Value: 80%
    Raymond 15th Feb, 2012More details…
  • 100%
    (no comment)
    Rating by: Kevin  |  Rating posted: 14th Feb, 2012  |  Contact: Dean Lucas  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kevin14th Feb, 2012More details…
  • 100%
    "Dean performed a very exacting task building cabinetry for me during the renovation of the Silverdale Rugby Club for Rugby World Cup 2011. His work was of the highest quality, delivered on time with no dramas nor hassles."
    Rating by: Bruce  |  Rating posted: 31st Jan, 2012  |  Contact: Dean Lucas  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bruce31st Jan, 2012More details…
  • 100%
    "I found DL Cabinetmaking very professional to deal with. Dean was always on-time for all meetings and listened to what I wanted. We discussed the layout I had in mind in some depth and he made worthwhile suggestions to improve the original concept for my new kitchen. His ideas for the space available were innovative and included a modern cutting edge kitchen layout that is versatile and works for me!

    I am very happy to recommend DL Cabinetmaking to my friends as I know they will receive great service and the work will be completed on-time and to meet the preagreed upon budget."

    Rating by: Natalie  |  Rating posted: 26th Jan, 2012  |  Contact: Dean Lucas  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Natalie26th Jan, 2012More details…
  • 93%
    "Vey proficient and undertook the job to our design input.
    Minimum of fuss and fitted in well with our household routine.
    "
    Rating by: David  |  Rating posted: 26th Jan, 2012  |  Contact: Dean Lucas  |  Job date: Nov, 2010
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    David26th Jan, 2012More details…

Primary contact
Dean Lucas

Phone number
092746471

Phone number (alternative)
0212900507

Website
https://dlkitchens.co.nz/

Availability
This week/ASAP

Physical address
54 Sir William Avenue,
East Tamaki,
2013

Postal address
54D Sir William Avenue,
East Tamaki,
2013

About us
DL Kitchens & Cabinetry is a specialist in bespoke kitchens, bathrooms, freestanding and built in furniture. The business was established in 2010 by husband and wife team Dean and Sarah Lucas. Dean who served his apprenticeship in Auckland, has been a cabinetmaker for 20 years. With this kind of leadership you can feel confident you are getting a quality project created for your exact needs.

What we do
At DL Kitchens & Cabinetry we offer custom made, hand crafted, bespoke kitchens and cabinetry that is second to none. With an in-house design team and a factory full of experienced craftsmen we are ready to take on any project. Each job is personalised to meet each individual client’s requirements. Your hand crafted kitchen or cabinetry is made to our exacting standards with a high attention to detail.

If you are building a new home or renovating an existing one we are happy to work with your architect or designer too, just bring along their plans and we can give you a price directly from them.

We can provide all the sub trades and project management required to help take the fuss out of organizing the entire process yourself.

Categories we service
Kitchen Remodellers, Kitchen Fittings & Design, Joinery, Cabinet Makers, Bathroom Remodelers

Areas we service
Whitford, Westmere, Westmere, Westfield, Western Springs, Wattle Downs, Waterview, Waitakere City and Suburbs, Waitakere City, Wairau Valley (North Shore), Totara Park, Totara Heights, Three Kings, Te Papapa, Tamaki, Stanmore Bay, St Marys Bay, St Johns, Sandringham, Royal Oak, Rosedale (Auckland), Riverhead, Ponsonby, Point Chevalier, Pine Hill, Papakura Area, Panmure, Onehunga, One Tree Hill, North Shore City and Suburbs, North Shore, Newmarket, New Windsor, New Lynn, Murrays Bay, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Milford, Middlemore, Mellons Bay, Meadowbank, Massey, Manurewa, Manukau City and Suburbs, Manukau central, Mangere Bridge, Mangere, Manakau, Kingsland, Kelston, Hunua, Howick, Hillsborough (Auckland), Highland Park, Herne Bay, Half Moon Bay, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glen Eden, Freemans Bay, Flat Bush, Epsom, Ellerslie, Eastern Beach, East Tamaki, Devonport, Cockle Bay, Coatesville, Clevedon, Clendon Park, Clarks Beach, Castor Bay, Campbells Bay, Bucklands Beach, Botany Downs, Belmont (Auckland), Beachlands, Beach Haven, Bayswater, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Ardmore Airport, Ardmore, Airport Oaks

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