Duncan McGregor Ltd / Plumbers / Plumbing Contractors in Petone

Is Duncan McGregor Ltd your business?
  • 0%
    "I required head flashing. The measurement was taken to them by my builder. I followed up with a phone call to see if they had received the measurements. I also aksed how much it would cost and how long it would take to produce. The lady on the phone (Viv) said that it would take 3 working days to prooduce and that she would get back to me regarding the cost. A week later I was not updated on the progress of the flashing and cost so I rang again. I asked if it had produced. It was not not. Viv told me that it would be ready in 3 days. It has now been 4 weeks and I still haven\'t heard from them. DO NOT WASTE YOUR TIME WITH THIS OUTFIT!!!!"
    Rating by: Jake  |  Rating posted: 25th Jul, 2010  |  Contact: Viv  |  Job date: Jul, 2010
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    25th Jul, 2010More details…
  • 23%
    "In February I phoned about a drain that probably bothered the neighbors because of its smell. Workers "cleared" that drain in a minute or two. However, the water pipes started gurgling within 24 hours. I waited to see what would happen. About 3 weeks later I phoned them back when another drain had backed up and smelled. No discount for coming back again to fix the 2nd drain because I hadn't complained immediately about the gurgling. So when the gurgling started again, I immediately phoned. The 3rd visit was, as threatened during the 2nd visit, going to involve "the camera" (and the workers talked about how many plant roots were around). The company offered to clear the blockage once the camera found it, but I was going to have to pay for the camera. I originally agreed to the 3rd visit, but the workers didn't show up as promised. When I phoned back to find out where they were, I was told they could manage to show up very late in the day to do the camera work, but they'd have to come back if they found a blockage. By then, the company seemed very untrustworthy, and they seemed to be setting up a scenario in which they'd just keep coming, without fixing anything, and expect me to keep paying. So I wouldn't agree to their terms. I now expect to use a different company if the problem becomes unbearable."
    Rating by: Harriet  |  Rating posted: 23rd Mar, 2009  |  Contact: Vivian  |  Job date: Mar, 2009
    Communication: 30%  |  Quality: 10%  |  Reliability: 40%  |  Value: 10%
    23rd Mar, 2009More details…

Phone number
(04) 568-3339

Physical address
71 The Esplanade
Petone
Hutt City 6008

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