Name: Edwards & Hardy Ltd - Hamilton
Telephone: 078471212
Rating: 30.9

Ratings

0%

"I was advised by a builder to call E&H for a quote on a full paint and repair to our concrete tile roof. We have lived in the property for close to 20 years and not long after moving in also had a full repair and paint done. Evidently E&H keep records of this as they had quoted at the time, but didn't get the job. So the sales person came in with a chip on his shoulder about it and started claiming they wouldn't work on it as some one else had someone else had done repairs, which were… inferior. I tried to point out that the repairs were done some 18 years ago, which I would have thought was a pretty reasonable time frame for paint and plaster to last. Very unprofessional, and having read the reviews here I'm glad we haven't used them. Don't waste your time with this company."
Rating by: Stephen | Rating posted: 13th May, 2022 | Contact: Unsure of sales rep | Job date: May, 2022
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Stephen•13th May, 2022•More details…
93%

"We got the gutters replaced and very happy with the outcome. They put in an drain pipe but asked first. Then stuck to the quote price. Communication was a bit off as got a call the morning they were starting. I had though agreed that they should do it whenever they could as house was empty.
"
Rating by: Ruth | Rating posted: 30th Aug, 2021 | Contact: Henry last name unknown | Job date: Jul, 2021
Communication: 70% | Quality: 100% | Reliability: 100% | Value: 100%
Ruth•30th Aug, 2021•More details…
0%

"The contractor who did the job seems to give good service, but that wasn't the issue. E&H asked if they could quote for a roof repair. I looked at the quote, the price seemed reasonable for what they stated what needed to be done. The contractor came and did some work, but not all that was outlined in the contract. After a couple of weeks of no replies to my query, E&H sent me an invoice for the full amount, which I did not pay. Finally I made contact and they told me that they had… decided that all the work didn't need to be done - but they never raised that issue with me. The next day they sent a follow up invoice that included some 'pay or else' comments. I ignored that as well. As this is a legal contract, they are (and remain so) in breach of contract. I tried to explain that this was so, but they don't seem to care. Finally they kept the deposit as payment for the actual work done - in my estimate, a much higher amount than other contractors indicate. My impression is that it was a con - probably thinking that as a senior citizen, I might pay up without question. My advice - don't have anything to do with them,"
Rating by: Don | Rating posted: 29th Oct, 2020 | Contact: Not known | Job date: Jul, 2020
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Don•29th Oct, 2020•More details…
0%

"Needing roof repairs after having flues removed I was advised by the plumber to ring Edwards and Hardy. Two weeks and four calls later nobody contacted me and I have a leaking roof. If you need roof repairs don't bother calling them!"
Rating by: Doreen | Rating posted: 10th Nov, 2019 | Contact: 0800 number | Job date: Nov, 2019
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Doreen•10th Nov, 2019•More details…
33%

"They were very frustrating to work with.
Ii was always me that had to ring them to ask what was happening, and when. They never pre-arranged anything, or advised what they had done. Each time I contacted them it was a different person responsible for the job. I don't know how they split the work, but it seems that there is a different person in charge of each stage.
I had about 4 leaks that needed fixing - they all still leak.
There was a long period of no rain, and so I paid them before… I new the results. Sadly I accidentally over-paid them. I haven't received a response to any of my emails about the over payment or about the leaks."
Rating by: Joel | Rating posted: 5th Jul, 2019 | Contact: I don't know - it changed every time I rang them | Job date: Feb, 2019
Communication: 0% | Quality: 20% | Reliability: 60% | Value: 50%
Joel•5th Jul, 2019•More details…
0%

"didn't do the job but still invoiced me"
Rating by: Ian Paker | Rating posted: 20th Jul, 2018 | Contact: cant remember | Job date: Jul, 2018
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Ian Paker•20th Jul, 2018•More details…
5%

"Seemed okay face value... then took weeks to get back to me. Indicated a price around mid 2k. Edwards and Hardy Said i needed the roof cleaned by them for $300 prior to doing final quote. Took 2 months to get the clean done then i have to chase the quote up time and time again only to get a quote back of $7500 for re-tiling two gables.. around 30 tiles. Gone with colour steel which was only $1500."
Rating by: Michael | Rating posted: 10th May, 2018 | Contact: Ian Clark | Job date: May, 2018
Communication: 0% | Quality: 10% | Reliability: 10% | Value: 0%
Michael•10th May, 2018•More details…
35%

"E & H approached us. Paid extra on the price, which had been increased from the original quote, for extra tiles as insufficient had been allocated to replace all the bent ones. A few tiles were replaced but no where near the number agreed. The flashing replacement was nailed to the wall & sealed with silicon. It looked as though a 5 year old had done the sealing. I spent hours removing & re-applying the silicon.
Sent photographs of their work & mine. The price of the sealant I… bought was deducted from the cost as was scaffolding which had been billed but not used. The coating was up to standard. We were given paint for touching up & a large qauntity of nails to replace a number protruding from the roof. Cost 6 months pension, spent more time on the roof than anyone else & end up totally disappointed."
Rating by: Ron | Rating posted: 28th Aug, 2013 | Contact: Ross | Job date: Apr, 2013
Communication: 80% | Quality: 10% | Reliability: 30% | Value: 20%
Ron•28th Aug, 2013•More details…
43%

(no comment)
Rating by: Jaylene | Rating posted: 9th Jun, 2012 | Contact: Max | Job date: Jun, 2012
Communication: 50% | Quality: 20% | Reliability: 50% | Value: 50%
Jaylene•9th Jun, 2012•More details…
100%

"Also gave us 3-months to pay the bill. Very handy at Xmas time. Thanks"
Rating by: Russell | Rating posted: 11th Feb, 2007 | Contact: Max | Job date: Jan, 2007
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Russell•11th Feb, 2007•More details…

Edwards & Hardy Ltd - Hamilton / Roofing in Hamilton Area

Is Edwards & Hardy Ltd - Hamilton your business?

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