Elite Plumbing and Gas Ltd - South / Plumbers / Plumbing Contractors

Is Elite Plumbing and Gas Ltd - South your business?
  • 98%
    "I phoned Elite Plumbing about a leaky toilet cistern. Jason showed up right on time and explained the issue to me. He offered options for fixing the situation and also advised of a second problem (drainage) which he gave me a card and contact for to fix. Jason came back to replace the cistern and a second one (which wasn't compliant ie not dual flush). He left the place clean and tidy and took into account that it had to be done quick due to a disabled person in the house. Jason is a super friendly, reliable and honest. I have thrown away all my other plumbers numbers and will always phone him with any issues I have."
    Rating by: Brigitta  |  Rating posted: 16th May, 2010  |  Contact: Jason  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    16th May, 2010More details…
  • 100%
    "I called Elite Plumbing after trying desperatly to get a plumber to answer the phone! Elite Plumbing answered straight away (after hours) and was at my house within an hour, Jason repaired the leak and helped me clean up the mess that the leak had caused! This was well and truley beyond the call of duty and I was extremly impressed. I would highly recommend this lovely young man."
    Rating by: Kerry  |  Rating posted: 14th Nov, 2006  |  Contact: Jason  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Nov, 2006More details…
  • 0%
    "This review has had to be altered since a representative of Elite Plumbing wrote a reply to the prior review, and used words such as Blackmail, and Slander. Also demanding the review be removed. So the review is removed. We now have had to go to local council to sort out the quality of work that was done. This is due to coments and opinons given to us by the numerous other plumbing companys we have had quote and inspect the work that was done.
    Elite Plumbing still have not contacted us about our concerns, apart from coments made on this website.
    "
    Jason responded:
    "The tradesman who carried out the replacement of the hotwater cylinder is no longer with us. Management was not aware that there was a problem with the pipes until the customer contacted us. The work to be done to repair the pipes is in addition to the hot watrer cylinder, and was never charged for. Managment agrees that this work should have been done at the time of the cylinder but regret that it was not and are unable to discipline the staff member as already stated he is no longer with us. This customer booked us in to replace a few fittings behind the wall, which we were happy to do at our cost, BUT it was later revealed that they expected us to pipe out an entire house for FREE! He said if we failed to do this he would \"ruin our business\", this is blackmail which we will not stand for. We are prepared to go to the house and replace the fittings as discussed at our cost but any works in addition will be charged for as would be expected. This will also only be done if this feedback is removed as this feedback is not indicative of our work or company ethics and is basically defamation and slander."
    Rating by: Dave  |  Rating posted: 12th Nov, 2006  |  Contact: Jason / Nathan  |  Job date: Nov, 2006
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    12th Nov, 2006More details, one reply…
  • 100%
    "WOW!! what service, I was so impressed with the guy that came around to replace my cylinder that I had to comment! He was polite,friendly, quick with the job and the best price I was quoted. Very efficient, I would highly recommend."
    Rating by: Robert  |  Rating posted: 8th Nov, 2006  |  Contact: Wayne  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2006More details…
  • 100%
    "Fantastic service, arrived when they said he was, carried out the job quickly with no mess. nicest plumber I have ever met. Would highly recommend Elite Plumbing to anyone who asked."
    Rating by: Corinne Lambert  |  Rating posted: 19th Oct, 2006  |  Contact: Jason  |  Job date: Jun, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Oct, 2006More details…
  • 0%
    "Was moving out of a rental property so needed to get my dishwasher taken out. A quick job - just plugging up the waste pipe and taking the hoses off the taps etc. Was charged $90. I think that's pretty standard, but I was really disappointed at the THEFT of parts from my house. After the plumber left I noticed the tap extension and tap part that you connect to the cold tap were gone. Called straight away - about 10 minutes after he had left? Was told the guy lived near me and would return them, however he never did. I have called back numerous times and even spoken to the boss a few weeks ago who was okay to talk to, but he never showed up at my house with the parts either! Not sure from here how to handle this, but I am not happy and WOULD NOT USE ELITE and WOULD NOT RECOMMEND them either."
    Rating by: Andrea  |  Rating posted: 12th Sep, 2006  |  Contact: Can't Remember? They Say He Has Left  |  Job date: Jul, 2006
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    12th Sep, 2006More details…
  • 13%
    "Job was to install plumbing for a new kitchen - CAD plans of the kitchen were supplied and to install new vanity in bathroom.

    Kitchen installers found plumbing completed incorrectly, causing delay until Elite could fix it.

    Bathroom vanity: had to be re-installed twice as installation was botched and vanity severely damaged.

    I am a 29 y/o english male and he thought I wouldn't recognise a bad job if he did one, so he did - unfortunately this is my 4th house I've done up!!

    Issued him with Tresspasss Notice as he was threatening us."

    Rating by: Andrew  |  Rating posted: 28th Jul, 2006  |  Contact: The owner (can't remember)  |  Job date: Jul, 2005
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    28th Jul, 2006More details…

Unauthenticated ratings (1)

  • 100%
    "would recomend to all "
    Rating by: Scott   |  Rating posted: 19th Oct, 2006  |  Contact: Elite Plumbing  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Scott , 19th Oct, 2006More details…

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