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European Appliance Servicing Limited / Penrose

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  • 25%
    "Absolutely do not recommend.
    Contact and response time was great, but that was were the good service ended.
    Didn't identify issue with my appliance, solution offered did not work, couldn't offer any further solutions to rectify issue, and wasted my time and left me out of pocket for a call out fee that delivered nothing. I gave up after trying to address with him and contacted another provider who took me seriously, truly investigated the issue and in the end supported me through the process to get the appliance replaced under warranty.
    "
    Rating by: Kerryn  |  Rating posted: 2nd May  |  Contact: Louis Shum  |  Job date: Mar, 2024
    Communication: 10%  |  Quality: 0%  |  Reliability: 80%  |  Value: 10%
    Kerryn2nd MayMore details…
  • 100%
    "Really excellent service - arrived exactly when he said he would then quickly found the fault (the solenoid the turns the water on and off had failed in the "Off" position) and had the genuine AEG spare part for our dishwasher in his van so had us up and running again in about 20 minutes. Courteous, friendly and a pleasure to pay his very reasonable charge! Highly recommended and I will be calling Louis next time any of our appliances fail in the future..."
    Rating by: Greg  |  Rating posted: 6th Apr, 2022  |  Contact: Louis  |  Job date: Apr, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Greg6th Apr, 2022More details…
  • 98%
    "Park can to repair our Liebherr fridge freezer. He arrived at our house on time and was very polite and well dressed. He was very knowledgeable about our fridge He fixed the problem and provided heaps of good advice on how to operate and set up our fridge Nothing was too much trouble. I highly recommend Park’s services to anyone and would definitely use him again. "
    Rating by: Phil  |  Rating posted: 25th Jan, 2019  |  Contact: Park Kwok  |  Job date: Jan, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Phil25th Jan, 2019More details…
  • 100%
    "Fantastic service, I contacted them Wednesday night and they had the oven fixed by 1530 the next day. Highly Recomended "
    Rating by: Craig  |  Rating posted: 22nd Feb, 2018  |  Contact: Louis  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Craig22nd Feb, 2018More details…
  • 83%
    "I had to wait a week for someone to turn up and had to chase them up during that week, so improvement definitely needed there. However once I got hold of Park everything went very smoothly. Park turned up slightly earlier than he had said (fine for me, having waited a whole week!) and got the job done in just over an hour. I\'m a little peeved that there was a $68 \"Service Call Fee\" in addition to the Labour Charge since in my opinion there was no service when I called! And I had to call 3 times to get Park\'s mobile to call him directly (twice again).

    Recommended, but not for urgent jobs.
    "
    Rating by: Victoria  |  Rating posted: 15th Aug, 2010  |  Contact: Park Kwock  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 50%  |  Value: 80%
    Victoria15th Aug, 2010More details…
  • 98%
    "I was referred to European Appliance Centre by another business on NoCowboys which wasn't able to service my elderly mother's gaggenau frig( water delivery and ice making facilities not working). They were very reliable, coming within the 2 days they said they would and my mother says the asian seviceman was extremely polite, helpful and communicative. Although the bill ($320) did seem reasonably high it was fully itemised and probably par for the course for these types of European frigs. Would highly recommend."
    Rating by: Matt  |  Rating posted: 10th Sep, 2009  |  Contact: Unknown  |  Job date: Sep, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Matt10th Sep, 2009More details…

Phone number
095797691

Categories we service
Appliance Repair Services

Areas we service
Auckland City and Suburbs