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Fix it Building Services Kapiti - Pzazz Building / Builders

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  • 0%
    "Met with Rudy in mid-October to talk about our house renovation. He told us he would have a quote to us withiin a week. Followed up with him 2 weeks later and he said he would have something to us within the next week. Phoned again a few weeks later and he still hadn't got round to doing the quote. Phoned today and was told he was away on holidays - out of the country - and he had left a message with his office staff to contact me - which they hadn't done because he hadn't left a phone number (obviously they aren't very resourceful in picking up a phone or even dropping a note in our mailbox since we are local). So, he's gone - no quote done but he'll get onto it when he gets back on January 20th. Yeah right! Told them forget it - This guy doesn't even rate 1 star in my opinion! Definitely won't use this company or recommend them because of the worst customer service I have experienced in a long time!"
    Rating by: Lori   |  Rating posted: 1st Dec, 2017  |  Contact: Rudy van Vlerken  |  Job date: Oct, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Lori 1st Dec, 2017More details…
  • 13%
    "Not a nice person to deal with, he lies so much dosen't know what the truth is"
    Rating by: Jason  |  Rating posted: 2nd Jul, 2017  |  Contact: Jason  |  Job date: Jul, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    Jason2nd Jul, 2017More details…
  • 5%
    "We initially started our extension with another company and due to their unreliability we let them go and employed Fixit/ Aztec.
    Rudy arrived very positive and outline what was needed to finish the project, he supplied a timeline and we agreed to a fixed price quote.
    The first signs of things falling off the tracks was when it came time to complete the roof the roofer was contacted and was informed that they would not be on site for at least 6 weeks which did not fall into the 14 working day time line supplied.

    During the build Rudy made the decision that an existing wall which was intended to be used was unsuitable due to one reason or another and without consultation built over it instead of informing us and possibly replacing it given it was an existing structural wall.

    When it came time to pay up for a finished job we received an extra bill for work Rudy deemed as "extra" , even though we had a fixed price quote and no PC sums. We had, had no correspondence outlining the additional costs as stated in his own terms of sale agreement clause 5 and is continuing to argue.

    Rudy and his company try to act as project managers organizing sub contractors. They fail with this as they do nothing else but hire them.

    I would have used Rudy again as a building contractor if he had been up front with all extra costs and not dumping it on us at the end of the job.

    I would not use Rudy again now, If you choose to do so make sure there are NO PC sums and the wording in the contract is firm and cannot be miss interpenetrated, as we feel he failed to quote correctly and now is trying make up the loss with PC sums and miss interpenetration of the contract.

    As was noted by some one else on the Aztec T/A Fix it Kapiti,
    Rating by: Jason  |  Rating posted: 3rd Aug, 2015  |  Contact: Rudy, Russell  |  Job date: Aug, 2015
    Communication: 0%  |  Quality: 20%  |  Reliability: 0%  |  Value: 0%
    Jason3rd Aug, 2015More details…