Genesis Locksmiths / Locksmiths and Key Cutters in Ponsonby

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Primary contact
Russell Smith

Postal address
PO box 147-331,
Ponsonby,
1144

  • 100%
    "I contacted Rusty having read good reports on this site. I had a quote from another business for some deadlocks to be installed at my home which I was surprised how dear and complicated the quote had been. Rusty was helpful, polite and took the time to listen and worked with me over email to appraise the job with photos accurately. His quote was less than half the original from another firm and provided a much more practical solution than that proposed by the other firm for French door security. He fitted in the work the next day after we defined the task, turned up on time and installed the locks. I am really pleased with the work and would highly reccomend Genesis to anyone wanting locks installed or repaired."
    Rating by: Wendy  |  Rating posted: 20th Jan, 2016  |  Contact: Rusty  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jan, 2016More details…
  • 100%
    "I contacted Rusty following reading the reviews on this site after being let down by another provider. Rusty got into touch with me within 24 hours and came round to quote on the job a day or two after that. He understood the work we needed which was mainly new window and door locks on most of the windows, patio doors and number pad change of code and made some great recommendations on a few other things. He completed the work very quickly and efficiently within a few days of quoting. I can highly recommend his services to anyone."
    Rating by: Paula  |  Rating posted: 24th Jul, 2015  |  Contact: Rusty Smith  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Jul, 2015More details…
  • 100%
    "Great customer service. Fast efficient and job quoted on and completed quickly. Will definitely be my go to locksmith when needed."
    Rating by: Virginia  |  Rating posted: 3rd May, 2015  |  Contact: Rusty  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd May, 2015More details…
  • 98%
    "Firstly, good communication. Rusty replied very quickly to my initial query and provided a quotation in a timely manner. He turned up on time, completed the job quickly and professionally, and left the area clean on completion. Due to a miscommunication on my part, Rusty advised and explained some additional work was required. He kindly provided a discount on the hardware. I would definitely use his services again and recommend to others. "
    Rating by: David  |  Rating posted: 18th Mar, 2015  |  Contact: Rusty Smith  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    18th Mar, 2015More details…
  • 100%
    "EXCELLENT! Rusty was very propmt at communication, great and very friendly to deal with and did a wonderful job replacing all of our locks and handles throughout the house. Appreciated his advice on which type of handles to use and was priced very well. A++ wrokmanship - thank you Rusty Kim and Francois"
    Rating by: Kim  |  Rating posted: 1st Aug, 2014  |  Contact: Rusty  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Aug, 2014More details…
  • 98%
    "What can I say. Made the call at 8. Was advised that they could do the job today and would give me a call back to advise time. Called at 10. Here by half past! Friendly, helpful, efficient, great job. Would absolutely recommend! "
    Rating by: Emma   |  Rating posted: 18th Jun, 2014  |  Contact: Russell  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    18th Jun, 2014More details…
  • 100%
    "Excellent job. Rusty was competitively priced. Turned up on time. Answered all the questions I had for him. Would have him back if I needed my locks changed again."
    Rating by: sheena  |  Rating posted: 3rd Jun, 2014  |  Contact: rusty  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jun, 2014More details…
  • 100%
    ""Super efficient! Super professional! Super locksmith! Thanks Superman Rusty! I called to enquire about changing the locks for my new home and in less than 24 hours, all locks had been re-keyed at an excellent price. True to his word, the work Rusty did is of high quality and at an affordable price! 100% recommended! Thank you Rusty and Genesis Locksmith!" "
    Rating by: Maria  |  Rating posted: 29th Apr, 2014  |  Contact: Rusty Smith  |  Job date: Apr, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Apr, 2014More details…
  • 100%
    "We needed some locks replaced and some deadbolts fitted and chose Rusty because of the feedback he has received. He communicated promptly and the job was completed within two working days of first contacting him. He turned up when he said he would, was extremely friendly and the results were exactly what we wanted. He also made sure that he left our house tidy. We would definitely recommend Rusty to anyone needing a locksmith."
    Rating by: Daimon  |  Rating posted: 4th Jun, 2013  |  Contact: Rusty  |  Job date: Jun, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Jun, 2013More details…
  • 95%
    "I chose Genesis Locksmiths because of the positive comments on this site, and was not disappointed. Rusty came when he said he would, and was very helpful with his recommendations. The lock fitting was efficiently done, it looked good and he tidied up after himself. He was friendly and polite, and I would use his services again. Thanks Rusty! "
    Rating by: Steph  |  Rating posted: 27th Feb, 2013  |  Contact: Russell Smith (Rusty)  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    27th Feb, 2013More details…
  • 95%
    "Perfect service. Rusty arrived exactly on time, was super friendly, talked through our requirements (and let us know when our suggested plan would cost extra or be unnecessary) and then got on with the job (re-keying some locks). Really easy to communicate with. Thanks!! "
    Rating by: Colin   |  Rating posted: 3rd Dec, 2012  |  Contact: Rusty  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    3rd Dec, 2012More details…
  • 98%
    "Rusty fitted an electric strike on our door frame that the door manufacturer said wasn\'t possible. Thanks, great job"
    Rating by: Richard  |  Rating posted: 11th Aug, 2012  |  Contact: Rusty  |  Job date: Aug, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    11th Aug, 2012More details…
  • 100%
    "I have used Genesis Locks 4 times now... for both home and office. Rusty is always friendly and prompt, gives great advice, is reasonably priced, but above all does an excellent job."
    Rating by: Dean  |  Rating posted: 21st Jul, 2012  |  Contact: Rusty  |  Job date: Jul, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jul, 2012More details…
  • 100%
    "Best locksmith I\'ve ever used and the cheapest of three I rang to quote"
    Rating by: Grant  |  Rating posted: 6th Mar, 2012  |  Contact: Rusty  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2012More details…
  • 100%
    "Exceptional service. I needed to change our locks at short notice, and these guys were here within half an hour of my call, despite it being 7pm at night. Highly recommended."
    Rating by: Megan  |  Rating posted: 6th Mar, 2012  |  Contact: Rusty  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2012More details…
  • 100%
    "Installation of deadlock bolts and door viewer, plus adjustment to get a tight lock working again - all done very promptly, helpful, pleasant and communicative manner and very reasonably priced. Highly recommend."
    Rating by: Andrew  |  Rating posted: 11th Oct, 2011  |  Contact: Russell Smith  |  Job date: Oct, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2011More details…
  • 100%
    "we were burgled so had Rusty in to sort us all out and make us secure. He is a fantastic worker and very knowledgeable about his work. He sorted us out on the same day we phoned and worked late into the evening to get us all sorted. Fantastic service....we should have had him in years ago!!!"
    Rating by: Paul  |  Rating posted: 29th Jun, 2011  |  Contact: Rusty  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Jun, 2011More details…
  • 100%
    "Excellent service, would definitely use again. New locks for 4 sets of french doors on an older house installed and a couple of keys cut for existing locks. Able to book me in at a reasonable and prompt time. Quoted for cost of locks and time of labour, rather than a set price for each lock installation, so was the best quote. Definitely knowledgeable and approachable in security and locksmithing needs."
    Rating by: Reuben  |  Rating posted: 29th Jun, 2011  |  Contact: Rusty  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Jun, 2011More details…
  • 100%
    (no comment)
    Rating by: Birgit McKenzie  |  Rating posted: 18th Jan, 2011  |  Contact: Russell Smith  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jan, 2011More details…
  • 100%
    "Rusty was incredibly friendly and great to deal with. We will defiantly be using him again."
    Rating by: Angela Jackson  |  Rating posted: 8th Nov, 2010  |  Contact: Rusty  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2010More details…
  • 100%
    "Just a sensational experience. Rusty called in to see us with his family when he was on holiday!!! Cant speak highly enough about the service - really fantastic - thank you."
    Rating by: Gary  |  Rating posted: 19th Apr, 2010  |  Contact: Rusty  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Apr, 2010More details…
  • 100%
    "Another excellent service from Genesis ( previously used them 3 years ago). Quotation received by email, technician arrived precisely when he said he would. Did an excellent job ( insertion of lock in cavity slider). Cleaned up perfectly after him. All at reasonable cost. Tradespeople don't come any better in my opinion."
    Rating by: Matt  |  Rating posted: 11th Feb, 2010  |  Contact: Rusty/Simon  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Feb, 2010More details…
  • 100%
    "Genesis Locksmiths rate at the highest level of Service providers I have dealt with professionally or personally. Communication brillinatly efficient and Rusty clearly knows his trade and works at a tremendous pace without compromising quality/detail. "
    Rating by: Alex  |  Rating posted: 14th Jan, 2010  |  Contact: Rusty Smith  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Jan, 2010More details…
  • 95%
    "had locks in a rental prop damaged due to a breakin so needed this job done quick,within 1hr of making the call they where there & putting in new locks,fast & great service thanks boys"
    Rating by: Glenn Batten  |  Rating posted: 3rd Aug, 2009  |  Contact: Russell  |  Job date: Jul, 2009
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    3rd Aug, 2009More details…
  • 90%
    "Was after an electronic safe. Rusty provided a number of options - helped us to select correct one and delivered it within 2 days. Offered to install. Price was excellent. Would recommend Genesis Locksmiths! Thanks"
    Rating by: Simon  |  Rating posted: 10th Jun, 2009  |  Contact: Rusty  |  Job date: May, 2009
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    10th Jun, 2009More details…
  • 100%
    "Rusty has done work for me over 12 years and I value his experience, reliability,knowledge and listening skills which means the job is done quick and well."
    Rating by: Heather  |  Rating posted: 25th May, 2009  |  Contact: Rusty Smith  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th May, 2009More details…
  • 98%
    "Pleasant guy and very efficient service. "
    Rating by: Rabiah  |  Rating posted: 20th May, 2009  |  Contact: Russell Smith  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th May, 2009More details…
  • 100%
    "Great job, very happy with work done, would highly recommend :)"
    Rating by: Gale  |  Rating posted: 7th Mar, 2007  |  Contact: Rusty  |  Job date: Mar, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Mar, 2007More details…
  • 94%
    "I found Genesis lock services on nocowboys where it was already well rated. I was not disappointed. Rusty arrived exactly when he said he would ( I had locked myself out at 9.30pm in a new house and he was there within 15 minutes). The service was friendly and efficient. An excellent experience all round."
    Rating by: Matt  |  Rating posted: 1st Mar, 2007  |  Contact: Rusty  |  Job date: Mar, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    1st Mar, 2007More details…
  • 100%
    "Great friendly service!"
    Rating by: Paul   |  Rating posted: 3rd Dec, 2006  |  Contact: Rusty  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Dec, 2006More details…

Primary contact
Russell Smith

Phone number
0800 565 887

Phone number (alternative)
0212787897

Website
www.genesislocks.co.nz

Availability
This week/ASAP

Physical address
12 Sheehan Street,
Ponsonby,
1011

Postal address
PO box 147-331,
Ponsonby,
1144

About us
My name is Russell Smith, I have lived in Ponsonby for 8 of the last 10 Yrs and worked here for over 20 yrs. Along with my wife Denise we started...

What we do
Locksmith, Lock Installation, Restricted Masterkey Systems, Industrial & Commercial Security, Schools & Institution's and of course Residential.

Categories we service
Locksmiths and Key Cutters

Areas we service
Waitakere City and Suburbs, Waiheke and Gt Barrier Islands, Rodney Area, Ponsonby, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Auckland Region, Auckland City and Suburbs

Character count:

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