Gilbert's Cartage / Moving Companies in Auckland Region

Is Gilbert's Cartage your business?
  • 98%
    "Awesome move with Gilbert's. The guys that came to do the move could not have been more personable or accommodating. Went above and beyond when placing items. Did things very quickly and efficiently with no careless handling. Considerably under the quote."
    Rating by: Darryn  |  Rating posted: 27th Nov  |  Contact: Sarah Linder  |  Job date: Nov, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th NovMore details…
  • 15%
    "Do Not Use This Company. You need to read the poor comments here, they are true, we had the low quote and received a bill 300% higher, they try to waste as many hours as possible to build up the charges, the only pay for what you receive is a total hoax. They damaged our furniture without any care costing hundreds to repair, they stole specific items within the boxes and its all under your insurance."
    Rating by: Alistair  |  Rating posted: 6th Jun  |  Contact: Ann Marie McKay  |  Job date: Jun, 2017
    Communication: 20%  |  Quality: 20%  |  Reliability: 20%  |  Value: 0%
    6th JunMore details…
  • 100%
    "I have used Gilberts several times over the past 10 years, most recent move was last week. I have always found them to be very reliable, which is why I continue using Gilberts. They know how to move items safely."
    Rating by: Erica  |  Rating posted: 23rd Mar  |  Contact: Dwayne  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd MarMore details…
  • 40%
    "NOT HAPPY! Invoice was double the estimate!!

    First contact was a phone call to clarify the job, we were assured that they knew the pickup site well (the kitchen seller had recommended them). We confirmed with website form.

    Received an estimate of about $350.00, sounded fair enough to pickup and move from Newmarket to Howick. Our full household move from suburb to suburb 6 mths prior (by someone else) was $1700

    On the day the movers were absolutely fantastic, they did a good job of being careful and delivered the kitchen in good condition. But they had arrived on the pickup site in a truck way too big to get into the site (that they apparently knew well) so had to carry all the pieces a very long way. We ended up paying for all the extra pickup time due to the choices of Gilberts who didn't want to know anything when we raised it as an issue with them, (wasn't fair to argue the point with the moving guys on the day)"

    Rating by: Penny  |  Rating posted: 22nd Jul, 2016  |  Contact: Sarah Linder - Office Manager  |  Job date: Jul, 2016
    Communication: 20%  |  Quality: 100%  |  Reliability: 20%  |  Value: 20%
    22nd Jul, 2016More details…
  • 0%
    "Could not have asked for a more useless pair of guys to help me move.
    One guy was couldn't speak English and kept repeating what I was saying, but after explaining to him what I wanted he kept asking every time he came to move something.
    The other kept looking at me up and down and made me feel very uncomfortable. The move took twice as long because of their poor English. Would not recommend this company to anyone who wants a hassle free move.
    "
    Rating by: Houlden  |  Rating posted: 26th May, 2014  |  Contact: Sarah  |  Job date: May, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    26th May, 2014More details…
  • 50%
    "Stay clear of this moving company, they operate a bait & switch style operation (they first gain your business with a low/competitive price, then went it comes time to settle the bill directly with the movers, they surprise you with a grossly inflated bill). I did complain to the head office but their only excuse was that they provided a quote & not an invoice, so legally they could charge whatever! Ridiculous "
    Rating by: Sam  |  Rating posted: 12th Nov, 2013  |  Contact: Steve McKay   |  Job date: Oct, 2013
    Communication: 50%  |  Quality: 50%  |  Reliability: 50%  |  Value: 50%
    12th Nov, 2013More details…
  • 100%
    "Wow - I\'ve moved more times over the years than I care to think about and these folks are the best I\'ve used.

    It was an in-house relocation to the garage and back again three weeks later - we had the same team both times, so they hardly had to be told anything the second time as they remembered where everything went from their first visit.

    Highly recommended."

    Rating by: Brady  |  Rating posted: 7th Jan, 2012  |  Contact: Sarah / Duane  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Jan, 2012More details…
  • 100%
    "an excellent job by Ken and Russell. They made this difficult day easier for us by their great work and cheerfulness, gentle handling of our furniture and other belongings, and they were tireless keeping on through the day. And even connected my washing machine for us! They showed expertise in the order of moving furniture out and in, and great care maneuvering things without any damage to walls or items moved. a great team
    "
    Rating by: Viola  |  Rating posted: 29th Aug, 2011  |  Contact: Sarah  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Aug, 2011More details…
  • 95%
    "These guys are awesome. They arrived on time, picked up all the boxes and furniture quickly and were on the move within half hour, and were fast at the other end as well. They charge from the moment they arrive at your place and up to the time they finish, unlike some greedy companies which start charging from the moment they leave their depot. Thanks for the quick and friendly service, I will surely use them in the future and would recommend them to all my friends and families."
    Rating by: Pranil  |  Rating posted: 3rd Nov, 2009  |  Contact: Sarah Linder  |  Job date: Nov, 2009
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd Nov, 2009More details…
  • 100%
    "Was blown away by this company, went out of their way to help us out."
    Rating by: Shaun  |  Rating posted: 28th Apr, 2009  |  Contact: Ron And Team  |  Job date: Apr, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Apr, 2009More details…
  • 94%
    "From the very first phone call I knew my removal was in good hands. Stress free. On time. Great hardworking team of guys. No damage. Reasonably priced. "
    Rating by: Theresa  |  Rating posted: 2nd Nov, 2006  |  Contact: Ronald  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    2nd Nov, 2006More details…

Unauthenticated ratings (1)

  • 95%
    "It was just so fantastic to be-able to book my job with the girl who answered the phone. Other companies I had to be transferred to one or two other people before I was given any information.
    The lads were wonderful - so helpful and kept a smile. "
    Rating by: Kristal  |  Rating posted: 30th May, 2007  |  Contact: Sarah  |  Job date: May, 2007
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Kristal, 30th May, 2007More details…

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