Happy Air Heat Pumps / Heat Pump in Manakau

"

Darren and his team have delivered an excellent experience - they've delivered a system that we were told by others was impossible to do at our house. Their Fujitsu system is so quiet and heated the area its designed for brilliantly yesterday and im sure into the future. Everyone has come when they said they would. Darren has been involved and was on hand at every step of the process. The installation team (the… installers and the subcobtractors - a builder and electrician) were punctual, hard-working, solution-focussed, polite, considerate and friendly. They paid attention to detail and they left everything clean and tidy. We cannot fault them. Thsnk you, Happy Air!"

So, when we decided to do a ducted system in the upstairs of my house, there was only one man i was going to call. Despite stock, Covid and… other issues, Darren was upfront and honest with me all the way through the process, and i was prepared to wait because of his outstanding service, and we are very, very happy with the final result.

Cannot recommend highly enough..."

We recently moved into a new house, which had no heat pumps, and I emailed Darren, along with a few other companies a few weeks before the move for some indicative quotes. Whilst the other companies were a bit vague, Darren went the extra mile and looked at dimensions and diagrams of the house which I sent him,… and provided the most accurate solution he could, without actually visiting the property. Come move-in day, Darren was the only person I invited around, as I was so impressed with his effort, he discussed different options, and he stuck to his original quote, which we appreciated. The install was done neatly and promptly (while we weren't even at home), and the after-sale service has been fantastic! (I still haven't even had a follow-up from the other companies reps)

Well done Darren and team, and thank you, I will be recommending you to friends and family for many years to come..."

From the outset Darren was knowledgeable and spoke in depth against our options, unlike a couple of competing companies that tried to push us to split systems which for the properties weren't well suited. His friendly attitude and ability to answer questions on the spot (and actually measuring and calculating spaces to size units) was reassuring.

With the COVID pandemic the… supplies of the Mitsubishi heat pumps were delayed but he reassured us that when they arrived we would be top of the install list, and we were. The installs went smoothly across both properties, both completed within a day, the team were both friendly, tidy and professional.

There was a hiccup at one property that Darren rectified and sorted quickly, which demonstrates his value in providing good customer service.

Even though it is a competitive market, having the options of manufacturers, demonstrating their knowledge, ensuring things were 100% right and proper invoicing means we wouldn't hesitate in recommending happy air heat pump if you are looking for heating/cooling in the Auckland area."

Will get him back anytime!"

Prior to installation Darren’s communication and advise was outstanding and this ensured all went as planned.

Would highly recommend Happy Air Heat Pumps to family & friends and anyone looking for a hassle free service.
"

As he is pretty busy there were a couple of install times available and we booked the weekend. Darren turned up on time and was really efficient - put away any rubbish. He is extremely tidy and the installation is very professional. At the end of the… install ran us through operating the unit and tested before heading off . Got the invoice today and as per the quote. Will be using him again."

No issues at all."

I found him to be prompt with his communication and friendly and knowledgeable on his site visit when we discussed the installation options. He didn’t try to put the hard sell on for the most expensive model and we ended up getting a mid range price Fujitsu.

He turned up on time and did a tidy job of the installation. He called later (we weren’t home) to… follow up and check everything was ok.

Would recommend to others."