Henderson Glass Ltd / Glass Services in Henderson

 
 
image/svg+xml
image/svg+xml

76 Central Park Drive,
Henderson,
0610

Ph: 09 836 1616

Email this business

Website
hendersonglass.co.nz

Primary contact
Yvette

Postal address
PO Box 83272
Edmonton
Auckland

  • 98%
    "Broken pane of glass in conservatory type laundry. Really super service. Appreciated the way they kept us informed and were so patient each time I called. All fixed now thank goodness, it rained the next day!"
    Yvette responded:
    "Hello Pat, Thank you for your rating on Henderson Glass. We are pleased that you were happy with our service. Im so pleased that you were weathertight for the rain. Many thanks, Yvette"
    Rating by: Pat  |  Rating posted: 6th Nov  |  Contact: Sue Cavanagh  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    6th NovMore details, one reply…
  • 100%
    "I had an enquiry about a small, but fiddly job and the team at Henderson Glass were incredibly helpful in advising me about options including suggesting that glass might not be the best solution. They promised to call me back on the next day of work with more information and they did. Great service, excellent knowledge and I will go back to them in the future."
    Yvette responded:
    "Hello Mark, Much appreciate your review. We like to advise customers on what best works for them . - no matter how small a job is. Nice to know that you would use Henderson Glass in the future. Kind Regards, Yvette "
    Rating by: Mark  |  Rating posted: 11th Oct  |  Contact: Yvette  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th OctMore details, one reply…
  • 100%
    "We contacted Henderson Glass to organise a large pane of glass to be removed from a house which was being relocated. Liam and Harry arrived, professionally removed the glass and took the glass away, leaving the site spotless. Excellent service and communication. "
    Yvette responded:
    "Thank you Vicki for your possitive feedback. At Henderson Glass, we are trying our best to satisfy our customers and to give great service. Many thanks, Yvette Meredith. "
    Rating by: Vicki  |  Rating posted: 20th Sep  |  Contact: Brent Meredith  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th SepMore details, one reply…
  • 100%
    "Top marks for Henderson Glass, from first phone contact with Sue on the phone through to liasing with Bruce to get the job done I had friendly helpful service. After being let down by another contractor Henderson Glass pulled out all the stops to help me get the job done on time. The guys gave me expert advice and their workmanship was top quality, something rarely seen in today's trades. Can't recommend Henderson Glass more, thank you."
    Yvette responded:
    "Great to see the communication from start to finish was great and the workmanship was top quality. We at Henderson Glass are trying our best to improve and keep our customers happy. Thank you for your positive feedback. Many thanks, Yvette Meredith"
    Rating by: Christa Morris  |  Rating posted: 19th Sep  |  Contact: Bruce  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th SepMore details, one reply…
  • 48%
    "Not responding to emails or calls, disorganized, everything takes ages, when they deliver, it has wrong dimensions, zero communication. It seems like they're bothered by their (potential) customers.
    Some of the guys were actually very nice and helpful, but I had to deal with a different person every time I called them or asked them to fix something - and each time I had to explain everything from scratch and would get a different answer. I will have to find someone else for the other shower.
    "
    Yvette responded:
    "Hello Michal, Thank you for your review. As discussed over a phone conversation, we advised you that toughened glass could not be cut down and therefore we were unable to resell your toughened glass which you incorrectly measured. We did advise you to try Trade Me for selling your glass panel and that Henderson Glass does not sell customers second hand glass . We understand your frustration dealing with a different person each time so we have worked on making sure that one glazier stays on the same job from start to finish. Yvette Meredith "
    Rating by: Michal  |  Rating posted: 3rd Jul, 2014  |  Contact: Various  |  Job date: May, 2014
    Communication: 0%  |  Quality: 90%  |  Reliability: 20%  |  Value: 80%
    3rd Jul, 2014More details, one reply…
  • 100%
    "I can confidently recommend Henderson Glass to anyone intending to use their service.
    We have used Brent, Yvette and their team extensively on a regular basis for the past ten years, because they are professional, reliable and very good at what they do.

    "

    Yvette responded:
    "We appreciate your comments. Thank you for using us the past 10 years. Many thanks, Yvette"
    Rating by: Brian  |  Rating posted: 25th Aug, 2013  |  Contact: Brent  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Aug, 2013More details, one reply…
  • 100%
    "Knew nothing about this business when I called them today asking if they could fix a broken window in my son's bedroom. Even though they were fully booked for the next 2 days they went out of their way to book the job in for tomorrow. Even more impressively they swung by today after finishing their work earlier than expected to get the job done even faster. I am truly impressed by such great service!"
    Yvette responded:
    "Many thanks Ruth, we are trying our best to provide excellent and prompt service. - Yvette"
    Rating by: Ruth  |  Rating posted: 12th Jul, 2013  |  Contact: Unknown  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Jul, 2013More details, one reply…
  • 93%
    "I had asked a quotation for providing replacement mirrors for bathroom mirror cabinet. I had specified that square cut and no over-stands to ensure proper functioning of the mirror doors was essential and their suppliers had to redo the work several times and all together it took nearly a month to complete the job. Brent was extremely accommodating and extremely pleasant to deal with and even insisted on halving the price to $50 when the job was satisfactory. It is good to see the desire to achieve customer satisfaction although it is sad that it appears so difficult to get a job proper done these days."
    Yvette responded:
    "Hello Thomas, Thank you for your response. Our suppliers did let us down a couple of times getting your mirrors wrong. Unfortunately, as Brent discussed with you, it is out of our hands when this happens. So, to overcome this problem, Henderson Glass has brought a Flat Polishing Machine. This machine polishes the edges of mirrors/glass and because we can do this here at Henderson Glass we can also achieve same day service. Many thanks Yvette "
    Rating by: Thomas  |  Rating posted: 22nd Feb, 2013  |  Contact: Brent & Mike  |  Job date: Jan, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    22nd Feb, 2013More details, one reply…
  • 100%
    "We cannot thank you enough for Henderson Glass Ltd for fixing our bath screen. Brent and team from Henderson Glass are the most honest and effective people we even see. In the minute they saw our bath screen and they know what is the problem is and know immediately how to fix it. We highly recommend him . If you are looking for a reliable glass install company, they are the one you should go for it"
    Yvette responded:
    "Many thanks Alice for using Henderson Glass. We strive to give our best to our customers. Yvette."
    Rating by: Alice  |  Rating posted: 6th Sep, 2012  |  Contact: Brent   |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Sep, 2012More details, one reply…
  • 100%
    "Without knowing anything about glass I had 3 quotes from different companies and decided Henderson Glass Ltd were the ones to go with. Brent made a visit and was very knowledgeable, he didn’t pressure me into unnecessary work or use complex jargon. They gave me a quote on the same day and had someone came out the next day. The work done to redo the putty on all my old leaking wooden windows was top quality. So I\'ll be getting them back to do my front door with new glass and putty next!"
    Yvette responded:
    "Many thanks Justin. Your comments are appreciated.- Yvette "
    Rating by: Justin  |  Rating posted: 16th Mar, 2012  |  Contact: Brent  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Mar, 2012More details, one reply…

Primary contact
Yvette

Phone number
09 836 1616

Website
www.hendersonglass.co.nz

Availability
This week/ASAP

Physical address
76 Central Park Drive,
Henderson,
0610

Postal address
PO Box 83272
Edmonton
Auckland

About us
In 1994 , Brent and Yvette Meredith started a glass business called Kiwiglass Limited. This grew and they could not keep up with customer demand so in 2004 they amalgamated both Kiwiglass Limited and Henderson Glass Limited.

What we do
We can do all sorts of things such as, frameless showers, balustrades, mirrors, glass for windows , doors , windscreens, glass shelves, tabletops, re rubbering windows with new wedgerubber, glass partition walls, pool fences, Convex mirrors for indoors and outdoors for security, wing mirrors etc.

Categories we service
Glass Services, Double Glazing

Areas we service
Waitakere City and Suburbs, North Shore City and Suburbs, Auckland City and Suburbs

Full name of the contact person undertaking the work on behalf of this business

An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder. This email address will NOT be published on NoCowboys.co.nz, provided to this business or made available to third parties

Please confirm your email

Write about your experience. The more information and details you give, the more credible to other users your rating will be. Be as descriptive as possible - there's no limit

You can only leave a rating if you have engaged this business to work for you.

Check this box if you wish to receive occasional news and prize emails from NoCowboys.co.nz