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InCar Mobile Mechanic / Greenlane

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  • 88%
    "Carl booked our request on short notice and we appreciate it.He came on time too and communicated when he started his work.
    I do acknowledge his thorough testing and advice.Comprehensive reports with Youtube videos to understand them.
    *Arrived on time.
    *Advice to get the ORC waived off as the car was already registered
    *A new WOF as it was a legal requirement .The previous WOF was more than 20 days old.
    *Driving Belt had cracks in it.
    *In cabin filter replacement
    *The car had done nearly 294Km after arriving in NZ. This was a very good thing to report.

    *Report supplied with links to youtube videos to understand them.

    Unfortunately the report didn't pick up the rust underneath the vehicle.

    This got highlighted when we received WOF report from the dealer,and the WOF inspector commented about the growing rust underneath.

    We went to Carl seeking advice and he mentioned that we should ask the dealer for applying rust killer. He also gave us the idea of requesting for pictures from the dealer before and after applying the rust killer.

    When we received the pictures we were shocked with the amount of rust.It was acceptable in few places but in one area it was way too much and spread across a large area.

    We were advised that this is surface rust by Carl and we should not worry about it.

    We backed out as out as our old car failed WOF due to rust and this car would most likely land in that situation in next WOF or future WOF(2-3 years) if the issue was not rectified soon. No idea how much it would have cost.

    We would have been very happy if this was picked up in the report itself and photos attached which would have helped us to back out immediately and save lot of time.One picture of the whole car from below would have been enough.Perhaps the report doesn't include such picture but this is our feedback as it would be nice to have.

    We were on a tight budget and we knew that we won't find a car without any rust given the age of the car and the amount we were paying.

    Rust is inevitable for old cars but it should be caught if someone is buying a car and this could be potential problem in future.Every WOF inspector has his own way to judge it and some other WOF inspector may fail it leaving the customer to run from pillar to post in order to get it fixed.Once its failed the customer has no choice but to get it fixed.Some WOF inspector may pass it and this is very subjective matter. Unfortunately there is not just one authority doing it and so many business offer this service.

    Overall I don't doubt his experience and knowledge in this profession.He has always tried to put the customer first and make sure they are aware of what they are buying. He will flag things and leave it for the customer to take their call.

    We paid $185 for inspection and $15 for travel.

    This is a constructive feedback which may help others to ask for picture from the bottom and about any visible rust .
    Rating by: Priyank  |  Rating posted: 26th Jul  |  Contact: Carl  |  Job date: Jul, 2020
    Communication: 100%  |  Quality: 80%  |  Reliability: 100%  |  Value: 70%
    Priyank26th JulMore details…
  • 100%
    ">>> FANTASTIC! <<<
    ...and this is why they really stand out:

    -- HONEST - They worked for me, not the car dealer...
    -- COMPLETE - Way more comprehensive than the competition
    -- DOCUMENTED - Absolutely thoroughly--including photos and readings
    -- EFFICIENT - No wasted time, excellent correspondence
    -- EXPERTISE - True professionalism back by huge experience
    -- EASY! - Just tell them where the car is and they do the rest!
    -- VALUE - Absolutely GREAT VALUE for MONEY

    THIS MAY SHOCK YOU: I had a frustrating experience with a large company offering vehicle inspection services--I won't say their name. They carried out the inspection and TOTALLY messed it up, and on their second attempt--totally messed it up again... So instead of going for the obvious, this time I spent a few hours wading through the reviews. It was disturbing to see the kind of results people were getting with the big names in vehicle inspection and equally so with the one-man-bands who appeared to be playing to the car dealers (that would recommend them) or perhaps just incompetent.

    GREAT NEWS! Finally I came across a vehicle inspection service that REALLY STOOD OUT form all the rest--InCar Automotive. Now this guy isn't appreciated by many of the car dealers, as his check is IN DEPTH--no stone left unturned, and he tells it as he finds it... The guy has HUGE AUTOMOTIVE EXPERIENCE, top of the game diagnostic gear, a fully professional systematic approach but what is probably UNIQUE--Carl has a zeal like no other to document the actual state of the vehicle with meaningful measured-values to back it up...

    BIG SAVINGS! So in my case Carl's comprehensive investigation picked up five significant issues (previously undiscovered), which were all put right for me by the dealer AT NO COST TO ME! Even after paying Incar's very modest fee, I was literally hundreds of dollars ahead and ended up with a vehicle that is know to be in absolutely sound condition.

    TALK ABOUT IMPRESSIVE... I'm an engineer and always carried out the routine car maintenance and most breakdown work, but I must say I was surprised at the degree of skill and depth of testing employed in Carl's investigation... I had no idea that he would be able to test in a verifiable manner--so many aspects that would be hidden to the average inspection service. -Very impressive Carl!

    TURN-KEY SOLUTION: I just told Carl where the car was, he arranged a time with the dealer, promptly carried out the inspection and I received a LARGE DETAILED report (which also includes a one page easy to follow summary) via email just hours afterwards! It doesn't get any easier...

    FEEDBACK SAYS IT ALL... Just looking at their feedback--and now from experience--it's obvious that InCar Automotive are banking on repeat custom--clearly in it for the long term. I'll certainly be back, and have already started telling my friends.

    FINALLY... MY MISTAKE: If only I'd known about InCar Automotive earlier, it would have saved me a lot of pain and wasted time... It's great to have finally found the TOP NOTCH service.

    THANKS Carl for a job WELL DONE!, you saved me loads of cash while giving me PIECE OF MIND based on hard facts. Obviously I'll be back...

    Rating by: Paul  |  Rating posted: 1st Jan  |  Contact: Paul McBryde  |  Job date: Dec, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul1st JanMore details…
  • 100%
    "The service offered by Carl is above and beyond any other car inspections I have had in the past and I'll never use anyone else. Carl is dedicated, reliable and very knowledgeable. He provided a thorough top to bottom inspection of the car including computer diagnostics providing the best possible information you can get to help you decide if you want to buy the car. The first inspection Carl did stopped me from buying a lemon, the car looked good but it had lots of issues that Carl picked up, saving me heaps. The second car inspection was the complete opposite and gave me the confidence to go ahead an purchase the car. Highly recommended."
    Rating by: Andy  |  Rating posted: 26th Jul, 2018  |  Contact: Carl  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Andy26th Jul, 2018More details…
  • 100%
    "Do not go to anyone else if you are looking for an honest straight up guy to inspect a vehicle you are looking to buy. Carl will sort you out. Full report with photos and full diagnostic results. He will keep you informed all the way through the process. "
    Rating by: Liz  |  Rating posted: 24th Jul, 2018  |  Contact: Carl  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Liz24th Jul, 2018More details…
  • 100%
    "I used Carl for a pre-purchase inspection on a Ford Falcon. So thankful I got him in, he identified a number of issues with the car and saved me from buying a ticking time bomb.
    He was very prompt, was able to drive out inspect the car, and send me a very comprehensive report with detailed photos all on the same day that I first called him. And all this at a very reasonable price. Highly recommended.
    Rating by: Dean  |  Rating posted: 25th Sep, 2012  |  Contact: Carl  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dean25th Sep, 2012More details…
  • 100%
    "I\'ve used Carl from Incar automotive after getting burnt by another mobile mechanic as my mechanic for several years now and have found him to be the most reliable and most on to it mechanic, .My cars always runs perfect and when it doesn’t Carls the man to get it back in action. His price’s are also so competitive,I never hesitate to call him when I need him. I totally recommend him to anybody and everybody. your the Man Carl."
    Rating by: Helen  |  Rating posted: 4th Apr, 2011  |  Contact: Carl  |  Job date: Jan, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Helen4th Apr, 2011More details…

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Categories we service
WOF & Services, Transmission and Gearbox Repair Shops, Mobile Mechanics, Exhausts, Diesel Mechanics, Automotive servicing, repairs and mechanics, Automotive Parts, Automotive Brake Repair

Areas we service
Wiri, Whenuapai, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wattle Downs, Waterview, Waitakere City and Suburbs, Waitakere City, Waikowhai, Waiatarua, Unsworth Heights, Totara Heights, Torbay, Titirangi, Three Kings, Te Papapa, Te Atatu, Tamaki, Takapuna, Takanini, Swanson, Sunnyvale, Sunnynook, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Rodney Area, Remuera, Ranui, Ramarama, Ponsonby, Point Chevalier, Piha, Penrose, Parnell, Paremoremo, Parau (AKL), Papatoetoe, Papakura Central, Papakura Area, Panmure, Pakuranga, Owairaka, Otara (Manukau), Otahuhu, Oratia, Orakei, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Middlemore, Mellons Bay, Meadowbank, Massey, Manurewa, Manukau City and Suburbs, Manukau central, Mangere Bridge, Mangere, Mairangi Bay, Lynfield, Lincoln, Laingholm, Kohimarama, Kingsland, Kelston, Kawakawa Bay, Karekare, Hunters Corner, Huia, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillcrest (North Shore), Highland Park, Hibiscus Coast Area, Herne Bay, Henderson Valley, Henderson, Helensville Area, Half Moon Bay, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glen Innes, Glen Eden, Freemans Bay, Forrest Hill, Flat Bush, Epsom, Ellerslie, Eastern Beach, East Tamaki, Drury, Devonport, Conifer Grove, Cockle Bay, Clevedon, Clendon Park, Central Park, Castor Bay, Campbells Bay, Bucklands Beach, Browns Bay, Brookby, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Birkdale, Beachlands, Beach Haven, Bayswater, Balmoral, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Alfriston, Albany, Airport Oaks

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