We ended up rewriting the resource consent ourselves, he underquoted the work required. The advice provided reflected a lack of capability as shown by new architects employed to complete (and rework the multitude of errors) our drawings.
We were passed through 4 key people during the four years, experienced constant delays, have incurred significant additional engineering costs (and architectural… costs) due to poor document management and version control, and despite Aaron promoting himself as having the skill to minimise engineering costs due to his previous experience as an architectural draughtsman. The quality assurance as changes were undertaken was non-existent and we found ourselves constantly having to check and recheck the teams work. When things weren't going well communication became non-existent and we actually had to go into the offices to get responses. In the end it was obvious they were in over their heads and didn't know how to complete the design due to lack of experience and poor overall design. They requested more money to complete the job and pulled out with apparently only 40 hours of work left to complete after wasting 4 years of our lives. With new qualified architects on board we have been able to deal with the multitude of errors, but have obviously had to foot the additional cost of rework. Consent has been granted but due to the restrictions from the resource consent phase we have had to make some unsatisfactory compromises on the original design that our current architects wouldn't have recommended. Whilst I would never recommend this company or Aaron, I should say that on parting ways he was very cooperative in that he gave us all our files and models with us so we could take these to a new architect. The new architects still needed to fully rework everything as they of course would be taking on liability and needed to confirm everything. Basic measurements were incorrect which meant a full rebuild was required.
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