Jarvis Plumbgas Services Limited / Plumbers / Plumbing Contractors in Stokes Valley

Merry Xmas"

"

Callum the plumber who came to do the install and even informed me that a previous gas heater in our new house was dangerously damaged and blanked off the feed to it for us. He had excellent communication and I had no hesitation on leaving the house to let them continue with the job… without me being there. Upon completion, the job was done to an excellent standard, tidy and on time.

I would not hesitate to recommend them to any future clients and I will be using them again to complete any work I may have in the future."

Our only main issue was with the tiling. Initially the job was not up to standard and although they did come back to improve on it the fix was only to a minimum… acceptable standard. The tiler also left lots of rubbish on the lawn. We did not find the tiler particularly helpful or willing, blaming the tiles and the wall finishing. If these issues existed we think that Jarvis should have told us before starting this part of the job as we had been clear that we were happy to work them to get the best result.

Our other very minor issue was with the wall finish. We found a gap along the top of the wall hung mirror cabinet which had not been totally filled and is scruffy (on the top out of vision).

The really great things about Jarvis are:

They gave us a good itemised quote initially and maintained the original pricing.

Other than stated the work was excellent.

They were really good to deal with.

Overall they were really tidy.

We would use them again and recommend them to others."

They offered a lot of usful advice before they were even engaged to complete the replacement pipe work.

Once engaged they were constantly in contact with me and offered timely and cost effective solutions for the several issues that were found during the main pipe replacing (curse of a old house...)

I would willingly reccomend Jarvis to… my family, friends and colleagues."

In April 2012 the shareholder resident in flat 4 infomed me that the joint in the plastic guttering was leaking.

I rang Jarvis Plumbgas Services and spoke with the receptionist and explained the problem and after some discussion she ageed to send a serviceman to view the problem.

He arrived at about 9am. the next day, saw the problem… and promtly fixed it, Norfolk Pines Limited were not charged for this repair and although the original serviceman did make an error when installing the guttering, we were impressed with the response to our complaint.

Regards, Chairman, Norfolk Pines Limited."