Kelly's Garage Ltd / Vehicle and automotive servicing, repairs and mechanics in Whakatane Central

• 5%
  "First off, I am careful about tradespeople I use and I had previously bought tyres from Kelly's Garage which I why I took my 1974 Mitsi GTO there.

  I had just assembled it after painting and it needed 4 jobs done, of which none were done satisfactorily and it only cost me $750.

  1. Carbs tuned.
  2. It had a strange knocking noise under braking.
  3. Exhaust flange gasket.
  4. Headlight wiring got fried driving it home from where I assembled it.

  So, I picked the car up after about 4 days… and Kelly said he had got the carbs 99% perfect and that without carb kits it couldn't be any better. He also said that the only noticeable thing was a very faint hesitation at idle occasionally. I paid him $750 and drove away. He also said the knocking noise was probably the exhaust but he hadn't fixed it. he did spend some time with the brakes thinking the fault was there. Even with the front brakes even when I had told him it happened when using the hand brake which don't apply to the front!
  
  1. The car has a huge lag when you put your foot down, surges down the road when you try to keep to a constant speed and back fires when you release the throttle.
  
  2. Still had the knock. I had my Dad staying the next weekend so I had someone to help and we found the knock in literally two minutes. I fixed it in 5. It was the splashpan against the sump.
  
  3. Flange gasket blew after 15 minutes driving.
  
  4. One headlight doesn't go now and to make matter worse, they replaced one which was a high beam light. This really annoyed me because I had told him that the high beams were too bright (non standard globes) and that I think they had caused the original problem anyway!
  
  So, knowing Kelly and his family were away on holiday, I waited until they were back and went to discuss it. As soon as I mentioned I wasn't happy Kelly got very defensive and said he though I had got very good value. He wasn't willing to even consider giving the car a second look unless I was going to pay extra. I asked him to see my point of view but he was a brick wall. I am disgusted by this!"

  Rating by: Damien  |  Rating posted: 24th Aug, 2013  |  Contact: Kelly  |  Job date: Jul, 2013
  Communication: 20%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%

  Damien•24th Aug, 2013•More details…
• 100%
  "Good old fashioned kiwi customer service, not many left like this now days, the staff were friendly, honest, reliable and most importantly, very decent pricing with regards to parts and labour, and I should know as I used to be in the same business, back in the 90\'s. I HAVE NO HESITATION IN HIGHLY RECOMMENDING KELLY\'S GARAGE, TO ANYONE THAT IS UNSURE, OR UNDECIDED ABOUT WHERE TO GO, THIS COULD BE THE ELDERLY, DISABLED, OR SOMEONE JUST LIKE ME, a mere woman who is new in town, and did not know… who to ask or trust, thanks to the NO COWBOYS website. 10/10"

  Rating by: Lynda Clifford  |  Rating posted: 29th Jul, 2010  |  Contact: The Boss  |  Job date: Jul, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Lynda Clifford•29th Jul, 2010•More details…

Unauthenticated ratings (2)

• 75%
  (no comment)

  Rating by: Cassandra  |  Rating posted: 25th Feb, 2007  |  Contact: Kelly  |  Job date: Dec, 2006
  Communication: 100%  |  Quality: 50%  |  Reliability: 100%  |  Value: 50%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Cassandra, 25th Feb, 2007•More details…
• 100%
  "I would recommend this mechanic to any one very helpful!"

  Rating by: Tina  |  Rating posted: 11th Feb, 2007  |  Contact: Kelly Harte  |  Job date: Jan, 2007
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Tina, 11th Feb, 2007•More details…