KAAR - Avondale / Automotive servicing, repairs and mechanics in Avondale

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357 Rosebank Road,
Avondale,
1026

Ph: 09 828 0080

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Website
kaar.co.nz

Primary contact
Gavin Fraser

Postal address
PO box 48155,
Blockhouse Bay,
0644

  • 100%
    "The other night when I left work I noticed that there was a puddle under the rear of my car (and it hadn't rained in a few days). Being the anxious type I dropped by the garage the next morning (without an appointment) and Gavin said he'd fit my car in. They checked it over fully but couldn't find anything wrong with it so Gavin said there was no charge! On top of that they pumped up my spare tyre and topped the others up as well. Thanks guys! There's a reason I get my car serviced here twice a year!"
    Rating by: Dominique  |  Rating posted: 29th Sep  |  Contact: Gavin Fraser  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th SepMore details…
  • 100%
    "Amazingly helpful! Had a battery issue and from the first phone call to getting the battery replaced they were super helpful - these guys are my new mechanics!"
    Rating by: Ryan  |  Rating posted: 29th Aug  |  Contact: Gavin  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th AugMore details…
  • 100%
    "Car would not start and got towed to KAAR, not one issue prompt and professional service and they could not have been more helpful. Arranged to squeeze my car into their afternoon and fixed the issues even gave me a loan car. 100% using this company for my car servicing off the back off this experience. "
    Rating by: John  |  Rating posted: 26th Aug  |  Contact: Manager  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th AugMore details…
  • 100%
    "This was my first time at KAAR in Avondale and I must say the service I received from the minute I booked the appointment was absolutely top notch! Gavin Fraser was friendly helpful and easy to deal with. Plus my car is running smoothly! I would highly recommend their services! "
    Rating by: Bernadene   |  Rating posted: 23rd Aug  |  Contact: Gavin Fraser  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd AugMore details…
  • 100%
    "As a proud owner of a Holden Clusport I do not allow any muppet to undertake repairs on this vehicle, so it is with absolute confidence that the guys at KAAR Avondale have my seal of approval.
    Over the time of owning my Clubbie the guys have done a range of work ranging from replacing the clutch, steering rack to scanning and diagnosing engine faults and fixing them.
    These guys are always willing to help and take pride in their work which can be hard to find these days.
    They stand behind the work that they do and as a customer of KAAR Avondale, so do I. If you value your vehicle and want a quality job done then do not hesitate to get in touch with these guys..you won't be disappointed.
    "
    Rating by: Justin  |  Rating posted: 19th Aug  |  Contact: Gavin Fraser  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th AugMore details…
  • 100%
    "The only car mechanic I trust in West Auckland. Have been seeing them for my WOF and service for years. Highly recommend!"
    Rating by: Charlotte  |  Rating posted: 25th May  |  Contact: Kelvin  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th MayMore details…
  • 100%
    "We've been with KAAR for about 7 years now and their service and professionalism is stellar. If you're looking for honest mechanics that do an outstanding job, this is the place to go!"
    Rating by: Patrick  |  Rating posted: 11th Apr  |  Contact: Gavin  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th AprMore details…
  • 100%
    "A+++ as always. These guys are always the best of the best! Friendly, dedicated, and efficient, don't know who can do a better job than these guys. If you are sick of inefficient and people who don't know what they are doing, KAAR is the place you need to go to. Thanks guys, you've made my day again :)"
    Rating by: Mel  |  Rating posted: 3rd Oct, 2016  |  Contact: Kelvin  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Oct, 2016More details…
  • 100%
    "Kelvin is fantastic and I highly recommend him and KAAR"
    Rating by: Sarah   |  Rating posted: 16th Sep, 2014  |  Contact: Kelvin Armstrong   |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2014More details…
  • 100%
    "Excellent service - quick, friendly and reliable.
    Reasonably priced too!
    Also great to have a courtesy car available
    Happy to recommend A+++
    "
    Rating by: Caroline  |  Rating posted: 26th May, 2014  |  Contact: Kelvin  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th May, 2014More details…
  • 100%
    "I was very happy with the service I received at Kaar Avondale. They gave me the confidence that my car is in the best hands. I will definitely use them again for my services."
    Rating by: Kristina  |  Rating posted: 23rd Apr, 2014  |  Contact: Kelvin  |  Job date: Apr, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Apr, 2014More details…
  • 100%
    "KAAR look after our fleet of 6 vans and they are great to deal with. Always go the extra mile to provide excellent service and to work in with us. Their workmanship is first class and and we are always kept up to date with what is going on."
    Rating by: Pam  |  Rating posted: 19th Mar, 2014  |  Contact: Pam Cox  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Mar, 2014More details…
  • 100%
    "I would recommend KAAR 100% to anyone looking for exceptional service. My whole family bring their cars to KAAR. They are always friendly and helpful, clearly communicate, and complete the work when they say they will. Their standard of work is very high and I have never had any complaints. "
    Rating by: Joy  |  Rating posted: 18th Mar, 2014  |  Contact: Kelvin  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Mar, 2014More details…
  • 100%
    "Always fit us in snd provide a loan csr, Kaar Avondale always delivers. The hours suit snd location is great. We stupidly tried somewhere else recently and they didnt meet any of our expectations so back to Kaar we went, tail between legs!
    Happily take our fleet there and will not be changing anytime soon ☆★☆★☆★☆
    "
    Rating by: Deb  |  Rating posted: 9th Oct, 2013  |  Contact: Clark Raven  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Oct, 2013More details…
  • 100%
    "We have been using Kelvin Armstrong as our mechanic for over 15 years. We always get great service and prices quoted for repairs or service are accurate and the work completed when they say it will be. Good to know that there is a good honest mechanic in Avondale that we can use."
    Rating by: Peter  |  Rating posted: 17th Sep, 2013  |  Contact: Kelvin Armstrong  |  Job date: Aug, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2013More details…
  • 100%
    "Always exceptional service. Always quoted before repairs started and the problems always sorted first time.
    I will be back, and spreading the word! Thanks
    "
    Rating by: Simone  |  Rating posted: 17th Sep, 2013  |  Contact: Clark  |  Job date: Aug, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2013More details…
  • 100%
    "I have been to several Auckland garages and found myself spending unnecessary money to fix my
    Saab until i came across Kelvin Armstrong auto repairs in Avondale. I dropped my Saab to them and they had it running like new that very same day! I highly recommend this garage as they stuck to their quote and had service with a smile. Thank you very much again .. Will see you soon for my service and WOF.
    "
    Rating by: Mike  |  Rating posted: 16th Sep, 2013  |  Contact: Clark  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2013More details…
  • 0%
    "I believe they tried to scam me.

    The facts: They told me I had a warped cylinder head and that I would need to have it repaired/replaced at GREAT expense. They charged me $94 on the basis that they had performed a compression test and leak down test. They told me that there was low compression across all cylinders and that in the leak down test air was leaking into the cooling system.

    I was sceptical about this for three reasons. First, the car is only a few years old and had only done 50, 000km. Second, there had been no loss of power prior to the car not starting, and I had not overheated the car. I told them I had not overheated it but they insisted that I must have, and told me that I wouldn’t have known because my car doesn't have a temperature warning light or gauge (which of course it does). Third, they reported low compression across all cylinders which is rare for warped heads / blown head gaskets. I took it to another mechanic who reported no head damage and he had it running as new within two hours. At the very least, this indicates that they lied about air leaking into the cooling system during the leak down test. I believe it also indicates either (A) incompetence and / or (B) an intention to mislead me and perform unnecessary engine work. Bottom Line: I am very disappointed and would not trust them with another car."

    Rating by: Joseph  |  Rating posted: 4th Sep, 2013  |  Contact: Som  |  Job date: Sep, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    4th Sep, 2013More details…
  • 80%
    (no comment)
    Rating by: Daniel  |  Rating posted: 14th Nov, 2012  |  Contact: Kelvin  |  Job date: Nov, 2011
    Communication: 70%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    14th Nov, 2012More details…
  • 80%
    (no comment)
    Rating by: Rob  |  Rating posted: 14th Nov, 2012  |  Contact: Clark  |  Job date: Oct, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 50%
    14th Nov, 2012More details…
  • 100%
    (no comment)
    Rating by: Dymus  |  Rating posted: 6th Oct, 2012  |  Contact: Not Sure  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Oct, 2012More details…
  • 100%
    "Great service, they make everything so simple and easy will definitely keep coming back, "
    Rating by: Kate  |  Rating posted: 20th Feb, 2012  |  Contact: Kelvin Armstrong  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Feb, 2012More details…
  • 85%
    "I use KAAR for both our business vehicles and our personal. Excellent service and lots of little touches that make it logical to go back."
    Rating by: Kim  |  Rating posted: 9th Feb, 2012  |  Contact: Kelvin Armstrong  |  Job date: Jan, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 70%  |  Value: 80%
    9th Feb, 2012More details…
  • 100%
    "I went to get a quote to flush the automatic transmission oil out of my Nissan Presage 2004 and they found a large hand held torchlight which was left underneath the engine from the previous workshop that I had taken my car to for the same job which seemed over priced. Justin from KAAR was very helpful and gave my car a thorough inspection and went that extra mile in the service he gave me. I am more than happy with the work and service that they gave me and it is without any hesitation that I recommed KAAR to anyone looking for a professional personal and friendly service. Doug from Avondale, Auckland"
    Rating by: Doug  |  Rating posted: 14th Dec, 2011  |  Contact: Justin  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Dec, 2011More details…
  • 100%
    "We started taking our cars to Kelvins this year and have never looked back. They offer a superior service and put your safety first. It is fantastic to finally have a mechanic we can totally trust."
    Rating by: Trinette  |  Rating posted: 20th Sep, 2011  |  Contact: Kelvin Armstrong  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Sep, 2011More details…
  • 23%
    "After reading reviews I had decided to take my Car to Kelvin Armstrong

    Issues I faced
    1. When I took my car in the morning they couldn\'t find my booking

    2. They had estimated my job to be around $350
    around 02:00pm they call and I was advised a quote of $438,
    nearly a hike of 24%,
    lame reason that was provided : my car had a hard to replace starter motor (Car is Toyota Lexus ES300)

    3. Had to send 2 emails to have them send me the quote

    4. I was told that they would inform me when my car would be ready. I had to call them around 04:45 to find out if my car was ready, Kelvin dont even know the parts had arrived In short my experience of Kelvin Armstrong was poor communication, lack of professionalism with a heavy price tag, and they don\'t honour they verbal quote Highly Disappointing !! On a different note I had tried Midas Onehungha a few months ago This time around I tried Kelvin Armstrong since they were closer to where I live. In my experience Midas does a better job than Kelvin"

    Kelvin responded:
    "We\'ll I guess we can\'t please everybody, we do try I did take your call and you did ask for a verbal estimate, and I did advise you that we would have to remove and strip starter first, prior to a firm quote. Unfortunately your particular Lexis had a nonstandard starter motor, and unfortunately parts were not local and harder to find, I could give you more excuses, but I feel you have been unreasonable, we were honest, we communicated ,we did not do any unauthorized work and we can guarantee we did a quality job. "
    Rating by: Joseph  |  Rating posted: 18th Nov, 2010  |  Contact: Kelvin, Clark  |  Job date: Oct, 2010
    Communication: 10%  |  Quality: 50%  |  Reliability: 30%  |  Value: 0%
    18th Nov, 2010More details, one reply…
  • 98%
    "Wow what great service! Everything was explained well, accurate estimates were given, they kept in touch and the work was completed really quickly. What a friendly bunch of guys! :)"
    Rating by: Sian  |  Rating posted: 20th Jul, 2010  |  Contact: Kelvin Armstrong  |  Job date: Jul, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Jul, 2010More details…
  • 100%
    "It's rare that you hear people raving about their mechanics, but I have been raving about Kelvin Armstrong Auto Repairs for a month now. A few weeks ago I drove into a bus, damaging my front guard, fender, suspension and steering. I managed to limp to my husband's mechanic (KAAR), at the time I was a little unsure as to where to start with the repair, panel beaters first or mechanical workshop The team at KAAR just said leave it with us, we'll sort everything out for you. The following day they contacted me to inform when I should expect the car back, they took me through the repair process and asked if there was anything besides the insurance work I would like done. I really appreciated this mindful follow up because I was able to repair the damage from the accident and tidy up the rest of the vehicle for resale in the future (2 jobs in one hit). When I picked up the car it gleamed (I don't think it's ever been so clean) all the dents and bumps were gone, the steering and brakes were fixed, The car and I left the workshop purring. When I think KAAR, I think super efficient, and thoughtful. These guys meet your expectations and more. Extremely satisfied Customer Julie"
    Rating by: Julie  |  Rating posted: 9th Jun, 2010  |  Contact: Kelvin Armstrong  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Jun, 2010More details…
  • 100%
    "I first contacted KAAR because of all the possitive comments I've read below. Upon obtaining a quote over the phone, I surprised at the value-for-money and honest approach this garage offers. This is in comparison with at least 5-6 other places (all reviewed in NoCowboys) that have quoted me up to twice as much for the same job that I wanted done. On the day, I was able to wait for car, and found that Kelvin and his crew are just great to deal with. Would definitely use them again in the future."
    Rating by: Don  |  Rating posted: 4th Oct, 2008  |  Contact: Kelvin Armstrong  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Oct, 2008More details…
  • 100%
    "I made an email enquiry through No Cowboys for a few things that I needed fixed/replaced in my car and got a quick response with an itemised quote. No surprise costs and got a courtesy car while it was in the shop for 4 hours.

    After the service I was told I needed to replace the engine air filter, battery, brake pads and radiator fluid and was given a quote. I had a friend who could do the battery and air filter for me but when we went to Repco, the cost for parts was 50% more than parts and labour that KAAR was quoting. I decided to replace the battery with KAAR but unfortunately the battery finally died while outside Repco. Should have just got everything fixed at KAAR to begin with."

    Rating by: Minoru  |  Rating posted: 24th Aug, 2007  |  Contact: Can't Remember Name  |  Job date: Aug, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Aug, 2007More details…
  • 94%
    "Friendly and fantastic service - kept aware of what was going on and good advice given. Highly recommend these mechanics."
    Rating by: Lynsey  |  Rating posted: 15th Feb, 2007  |  Contact: Carl  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    15th Feb, 2007More details…
  • 100%
    "I have dealt with Kelvin for over 10 years and as a woman car owner find him to be very trustworthy and honest. This makes all dealings extremely pleasant given the circumstances!"
    Rating by: Lyn  |  Rating posted: 11th Feb, 2007  |  Contact: Kelvin Armstrong  |  Job date: Jan, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Feb, 2007More details…
  • 94%
    "My wife gets her car regularly servicede here because of proximity to her work and always finds them honest and reliable"
    Rating by: Steve   |  Rating posted: 9th Feb, 2007  |  Contact: Wof, Tune Up And Minor Maintenance  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    9th Feb, 2007More details…
  • 94%
    "Awesome service, They were really efficient and honest. thanks guys"
    Rating by: Chris  |  Rating posted: 9th Feb, 2007  |  Contact: Kelvin  |  Job date: Oct, 2006
    Communication: 75%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Feb, 2007More details…
  • 100%
    "I have used this auto repairer since 1994 and have never had reason to look elsewhere. I have always found them thoroughly reliable and helpful."
    Rating by: Bernard  |  Rating posted: 9th Feb, 2007  |  Contact: Kelvin Armstrong  |  Job date: Dec, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Feb, 2007More details…
  • 100%
    "Kelvin and the team take care of all my automotive needs. If Kelvin recommends we repair or replace part of the car, then we do. We trust his judgment and know we're not going to get ripped off. Thanks"
    Rating by: Brett  |  Rating posted: 9th Nov, 2006  |  Contact: Kelvin Armstrong  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Nov, 2006More details…
  • 100%
    "They were really efficient and honest and their service was above and beyond our expectations"
    Rating by: David  |  Rating posted: 9th Nov, 2006  |  Contact: Kelvin Armstrong  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Nov, 2006More details…

Unauthenticated ratings (3)

  • 100%
    "Hi Kelvin

    I am emailing to say how happy I was with the service I received from Clark. He was so helpful to not only myself but also my father regarding my car. My car was repaired promptly and my father and I were extremely pleased with the result.

    I was never made to feel stupid as I know nothing about cars. I was also told what to look out for in my car in future and to come back anytime.

    I will definitely be coming back to your Company and will recommend to others to get their car repaired at your Company too. Thank you. Christa Field"

    Rating by: Christa Field  |  Rating posted: 10th Jun, 2010  |  Contact: Clark  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Christa Field, 10th Jun, 2010More details…
  • 100%
    "they were realy good highly reccomended"
    Rating by: Avaru  |  Rating posted: 9th Feb, 2007  |  Contact: Scotty  |  Job date: Mar, 2005
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Avaru, 9th Feb, 2007More details…
  • 100%
    (no comment)
    Rating by: Sandi (chris)  |  Rating posted: 9th Feb, 2007  |  Contact: Kelvin Armstrong  |  Job date: Jan, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Sandi (chris), 9th Feb, 2007More details…

Primary contact
Gavin Fraser

Phone number
09 828 0080

Phone number (alternative)
0800522734

Website
www.kaar.co.nz

Availability
This week/ASAP

Physical address
357 Rosebank Road,
Avondale,
1026

Postal address
PO box 48155,
Blockhouse Bay,
0644

About us
We opened in 1994, our technicians have in excess of 350 years combined experiance.
MTA Best repairer 2010 and 2011 & Judges Choice 2010
Westpac Waitakere's Best Small Business 2010 and Distinction Award for Service Delivery 2011
Westpac Best Small Business 2012
KAAR is west Aucklands Premier Automotive Repairer, we have two locations, Avondale and Henderson, we also have a Auckland wide mobile service.

What we do
WOF, All vehicle Servicing, Maintenance and repair. Mechanical and Electrical, Fuel injection repairs, Brakes, Clutches, Tyres, Cooling systems, radiators, water pumps, Batteries. Starter motors, alternators

Japanese & European Specialists

One stop Quality Repair shop!

Categories we service
WOF & Services, Towbar Installation, Diesel Mechanics, Automotive servicing, repairs and mechanics, Automotive Brake Repair, Automotive Air Conditioning Repair, Auto Electrical

Areas we service
Whenuapai, Westgate, Western Springs, West Harbour, Waterview, Waitakere City and Suburbs, Waitakere City, Waiatarua, Titirangi, Three Kings, Te Atatu, Swanson, Sunnyvale, St Lukes, Royal Heights, Ranui, Ponsonby, Point Chevalier, Piha, Parau (AKL), Owairaka, Oratia, New Windsor, New Lynn, Mt Albert, Massey, Lynfield, Lincoln North, Laingholm, Kelston, Huia, Huapai, Hobsonville, Herald Island, Henderson Valley, Henderson, Green Bay, Glendene, Glen Eden, French Bay, Edmonton, Central Park, Blockhouse Bay, Bethells Beach, Balmoral, Avondale, Auckland City and Suburbs, Auckland Central

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