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Kenray Roofing Ltd
Roofing in Upper Hutt

Roofing in Upper Hutt

 
 
 
 

Primary contact
Darren Meyrick

Phone number
045288860

Phone number (alternative)
063048804

Website
https://kenrayroofing.co.nz/

Availability
This week/ASAP

Postal address
PO box 40205,
Upper Hutt,
5140

Email this business

14376 views

About us
Family owned roofing business covering greater Wellington since 1950
With over 60 years roofing repair and restoration experience Kenray Roofing are your roofing contractors covering the Hutt Valley & Wairarapa as far as Masterton.

What we do
Roof Replacements
Roof Inspections
Roof Repairs
Roof Coatings
Moss Kills
Water Blasting
Gutters / Spouting
New Roofs
Ceiling Insulation

Categories we service

Tile roofing, Spouting, Roofing Maintenance and Restorations, Roofing Contractors, Roofing Consultants, Roofing, Roof Cleaning, Metal roofing, Concrete roofing

Areas we service

Wellington CBD, Upper Hutt, Masterton City, Masterton Area, Lower Hutt, Greytown, Featherston Area, Carterton

Location

Kenray Roofing Ltd has not given us their exact location, but they are based in Upper Hutt

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    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I would not hesitate to use Kenray Roofing again. Very happy with their service - an honest assessment of what was needed, helpful advice and Luke did a prompt and professional job, with great customer care and a helpful explanation of the work he had done.

    We had alternative quotes from other local roofing suppliers - one of whom never responded, and another who tried to sell us unnecessary work at a vast cost.

    Kenray did a good job of identifying what was required, explaining why it was needed and letting us know exactly what *isn't* wrong with the roof so we can realistically plan future maintenance and repair work with an honest roofing company."

    11th Feb  •  Rating by: Jason  •  Contact: Luke  •  Job date: Feb, 2025

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Craig had come in to inspect my roof and explained very well in detailed what he saw and gave options for repair work.
    Once the quote was accepted, arrangements were made quite quickly for the work to be done. Sorry i can't remember who came to do the repair.
    Very please with the explanation and the work delivered. Thanks for helping to arrange for the work to be done quickly to stop the leak over these few weeks of rain."

    30th Dec, 2024  •  Rating by: Axel  •  Contact: Craig  •  Job date: Nov, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very highly recommended. We had a full roof replacement, and later also had our guttering replaced. Great communication from the company who did a thorough initial quote which was very reasonable compared to competitors. They were very open about wait times, and always replied to emails promptly. Job completed to a very high standard and workers were quick, tidy and easy to deal with."

    23rd Oct, 2024  •  Rating by: Leonie  •  Contact: Darren  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very impressed with the workmanship of spouting attached around my house. They also did my roof previous and happy with the results. Happy customer."

    20th Jun, 2024  •  Rating by: Hohi Rose  •  Contact: Taila & Luke Meyrick  •  Job date: Jun, 2024

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:100%
    Overall:98%

    "Amazing job. Really nice group of guys. Everything went as planned.
    Happy to totally recommend for roof replacement."

    6th May, 2024  •  Rating by: Kerry  •  Contact: KENRAY ROOFING  •  Job date: May, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent job completed by Kenray Roofing. Great communications by front office (Sarah), and team kept me in the loop once they started and answered all my queries/followed up on a few things for me. Very happy with re-roof, new gutter and spouting. Highly recommended."

    5th May, 2024  •  Rating by: Warren  •  Contact: Kenray Roofing  •  Job date: May, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Kenray's work is exceptional. From the first contact for a quote, extra explanations, changes to the original plan, through extra requests to extend the quote periods then to completion of a while replacement roof in three days

    A business who communicate and care and know their trade so well!

    I thank the whole team and will highly recommend this team to anyone for their roofing needs."

    20th Mar, 2024  •  Rating by: Kelly  •  Contact: Darren  •  Job date: Mar, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We were very happy with Kenray Roofing's work, and how quickly they were able to get a quote and then to get the work done. The staff were great to deal with :)"

    10th Oct, 2023  •  Rating by: Kathryn  •  Contact: Kenray Roofing  •  Job date: Oct, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A bit of a miscommunication at the start around quotes but a couple of phone calls and all sorted no drama. Guys turned up earlier than expected which was a surprise but a good one. Aaron was great at communicating, respectful and got the job done as fast as possible (weather dependant) and to a good standard. Even had a local come and knock on our door to enquire as she thought everything was being done professionally and we'll. She was looking for quotes. Happy with the finished product and they did a good job cleaning up afterwards. Sarah was great to deal with back at base too."

    22nd Sep, 2023  •  Rating by: Jason  •  Contact: Aaron and crew  •  Job date: Sep, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "very good communication throughout this process, when parting with alot of money you definitely want communication an an outstanding job! thank you #kenrayroofing team. i would definitely recommend these guys. 😁"

    22nd Sep, 2023  •  Rating by: David & Lindsie  •  Contact: Luke an crew  •  Job date: Sep, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Kenray were very quick to respond to our request for pricing. Once materials were delivered, the team were very prompt to make a start on the roof.

    I work from home and their team were very courteous and professional about how they conducted themselves on site. The area was thoroughly tidied at the end of each day, with old iron stacked neatly off to the side and taken away once the job was completed.

    Our house being an 1920s villa includes the usual valleys, dips and lower roof sections for which a great amount of care was used to ensure adequate flashings were installed."

    1st Sep, 2023  •  Rating by: Daniel  •  Contact: Kenray Roofing  •  Job date: Aug, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very professional, great communication, was the only company to even get back to us highly recommended team worked hard and kept us informed whole time what was going on."

    23rd Oct, 2022  •  Rating by: Richard  •  Contact: Kenray Boys  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:90%
    Overall:95%

    "Good job. Had delays due to weather and arrival of materials but they ensured no leaks during installation even when part of the roof not completed. Removed all rubbish and kept the section tidy. Easy to deal with and did a couple of extra little bits within the quoted price."

    10th Oct, 2022  •  Rating by: Grant  •  Contact: Darren  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent work all round. This company replaced our roof and gutters for us.

    Natasha at the office was clear with me on timelines and costings. Answered all my questions and didn't make me feel dumb for asking them.

    The boys who worked onsite were also great. Explained what they were doing and didn't mind me getting in the way when I came out to have a nosy. They worked efficiently even in the crazy summer heat, getting the whole thing done in just over 5 business days roof and guttering.

    Lastly, before I took this company on for the work the owner had come out to do a spot repair in winter. He clearly knew his stuff and was an old hand. I'm also very happy supporting a local business that's been in upper hutt for decades."

    3rd Feb, 2022  •  Rating by: Sean  •  Contact: Natasha  •  Job date: Feb, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Awesome service. Highly recommend. Kenray have done a fabulous job on our title roof. Thank you so much!"

    9th Nov, 2021  •  Rating by: Kim  •  Contact: Kenray Roofing  •  Job date: Nov, 2021

    Communication:90%
    Quality:100%
    Reliability:90%
    Value:100%
    Overall:95%

    "Great job in the roof repairs, much appreciated! We did have some delays but understandable with covid19 affecting things"

    1st Nov, 2021  •  Rating by: Hew  •  Contact: Aaron  •  Job date: Nov, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Awesome job by the boys who were very thorough and went well beyond what I expected in sorting my garage out. Prior to Ken Ray I went to numerous other companies who did want my business due to the job not being worth their time, however Ken Ray roofing has smashed it out of the park!!

    Well done and a big thank you I am already spreading the word to use this company for all things roofing."

    20th Sep, 2021  •  Rating by: James  •  Contact: Unsure of the lads names  •  Job date: Sep, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Fantastic job on my re roof. Such a lovely polite group of young guys. Very professional and a pleasure to have on my property. Highly recommend Kenray Roofing for a fast and efficient job"

    7th Oct, 2020  •  Rating by: Andrea Mahy  •  Contact: Kenray roofing  •  Job date: Oct, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Your team have also been very professional, I will have no hesitation in recommending your team to others.

    Thanks very much for your work, it has been great."

    20th Aug, 2020  •  Rating by: Garth  •  Contact: Kenray Roofing  •  Job date: Aug, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Kenray replaced all our spouting - they did a great job. Easy to deal with - very friendly and efficient service. Highly recommended."

    26th Mar, 2020  •  Rating by: Kim  •  Contact: Darren Meyrick  •  Job date: Jan, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:60%
    Overall:90%

    "Kenray Ltd did an excellent job on supplying & installing additional new downpipes from our roof gutters and also flushed & cleaned the gutters. All the work was completed in one day. Fast and efficient."

    26th Nov, 2019  •  Rating by: Sid & Marie Keelan  •  Contact: Didn't get his name.  •  Job date: Nov, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I asked three roofing companies for a quote to re-roof a garage.
    Kenray was not the cheapest but I was impressed with the professionalism of the tradie who arrived to evaluate the job.
    Kenray covered all OSH requirements (safety scaffolding etc) and their staff performing the re-roof in a very professional and efficient manner.
    They also ensured the site was clean and tidy on completion.
    I do not hesitate to recommend Kenray"

    3rd Jul, 2019  •  Rating by: Rob  •  Contact: Forgotten  •  Job date: Jul, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "Thought these guys were great right from word go, even before I'd confirmed I would use them for my new roof they were answering my questions and giving out helpful information.

    All round friendly team, from the office to the tradies.

    What a great 'first' roofing experience I've had - and now I have a fantastic new roof!"

    15th May, 2019  •  Rating by: Stacey  •  Contact: Darren Meyrick  •  Job date: May, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My garage roof was leaking badly in heavy rain so I rang to see if someone could come around to repair it in a couple of weeks as I was going away for work until then. Once I explained it to her, the very friendly office person managed to get one of her crews around to my place within a couple of hours and they found and fixed the leak in very quick time for a very reasonable rate. I highly recommend these guys."

    29th Mar, 2019  •  Rating by: John  •  Contact: Kenray Office Manager  •  Job date: Mar, 2019

    Communication:80%
    Quality:10%
    Reliability:100%
    Value:50%
    Overall:60%

    "Disappointed with their customer service. The first Kenray tradesperson that came to replace all the nails on my roof instead of disposing of them appropriately threw them into my garden. These are chunky/grunty roof nails that i consider to be dangerous. When i emailed Kenray to advise them that i was taken aback and disappointed they didn't apologise instead commented that i had only paid a 50% deposit and once my job was complete all trade waste will be taken away. No one was going to be coming back to rummage through my garden and find all the nails thrown off my roof - we are not talking 1 or 2 nails but all of them.
    However, we have had considerable rain and my roof hasn't leaked, but wonder about the workmanship of the job if no pride is taken and a Kenray tradesperson considers it ok to throw hazardous material into a customers garden."

    6th Sep, 2018  •  Rating by: Denise  •  Contact: Mikaela  •  Job date: Sep, 2018

    Darren Meyrick responded:
    "Glad to hear that your roof is no longer leaking Denise. Regarding the lack of apology when you emailed your complaint about the screws, you claimed to have paid for the job in full and didn't seem to think we intended to return so we felt we needed to clarify to you that the job was yet to be completed, including the final tidy up. While we endeavor to leave jobs tidy at the end of each site visit, sometimes this means doubling up on clean up time and is instead left until the job is complete especially if we are nearing completion. Thanks for choosing Kenray."
    Communication:80%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:95%

    "Hi kenray team, just wanted to say a very big thank you for the great job done on my roof.  That leak has been an ongoing problem and heart break for us over some time with many previous roofing people unable to eliminate completely.

    As we have had major bad weather over a good few weeks, all is dry!!

    Please pass on my thanks to the actual guy who quoted and attended my job, I am very grateful for his expertise and great work.

    Regards"

    22nd Jun, 2018  •  Rating by: Vicki  •  Contact: Kenray Team  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The team @ Kenray roofing completed two jobs at my property over the last year, including fixing roof leaks, removing old pipes, replacing sheets, flashing and roof moss treatment.
    On both time they produced high quality work, efficiently and with a great attitude.
    Despite a very busy rainy season, they went out of their way to help me out when I called for an urgent leak to be repaired.
    Highly recommended."

    15th Jun, 2018  •  Rating by: Adrien  •  Contact: Kenray Roofing  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "So pleased with the work. Fixed what was needed to be fixed and gave good advice about the state of our roof."

    15th Jun, 2018  •  Rating by: Michael  •  Contact: Craig  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I sent an email about 11am and much to my surprise the two men arrived just after 12noon - excellent. I showed them where the leak was and said we had spare tiles up in the roof so they went up to get them and found that the leak was further down the roof, not accessible from inside. They climbed up and did the repair within 20 minutes or so. I was so pleased as it was raining at the time and I had not anticipated they would fix it during the rain but they were happy to do so. They were courteous and polite and that combined with their efficiency gave a very good impression. I would be happy to deal with your firm again. Please pass on to them my grateful thanks."

    14th Jun, 2018  •  Rating by: Claire  •  Contact: Don't know as I sent an email as indicated on your website  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We recently had Kenray Roofing fixing a leak in our roof, The firm is totally professional.
    There was contact made at every stage
    They undertook all the work when they said they would, to a very high standard.
    The men who did the work were very pleasant and nothing was too much trouble.

    Highly recommend this company to anyone needing any roofing work done."

    22nd May, 2018  •  Rating by: Dennis & Lynn  •  Contact: Mikayla  •  Job date: May, 2018

    Communication:40%
    Quality:90%
    Reliability:60%
    Value:50%
    Overall:60%

    "Great job when they finally turned up. Obviously have a lot of work on. Two months for a quote and then another month to complete the work."

    16th May, 2018  •  Rating by: Tony  •  Contact: Tony Houpt  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Quick, reliable, easy fix and didn't try and tell is work needed to be done that wasn't needed. Will ise again."

    3rd Apr, 2018  •  Rating by: Michelle  •  Contact: Kenray Roofing  •  Job date: Mar, 2018

    Communication:80%
    Quality:80%
    Reliability:70%
    Value:90%
    Overall:80%

    "Have had so much trouble with my enclosed car port roof continually leaking and making it difficult to get into a dry back door , I had cowboys with expensive prices suppose to have fixed it. and has been an on going problem . Rang Kenray Roofing, they said Darren would call tomorrow, but would ring to confirm if I would be home, Cut a long story short Darren found the problems dealt with them there and then. And just to cap things off later that day it rained and for the first time in four years no leaks over the back door So who's a happy chappie.... ME."

    8th Feb, 2018  •  Rating by: charmaigne  •  Contact: Darren Meyrick  •  Job date: Feb, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "First rate contractors.
    Highly professional, very tidy and courteous workers.
    Completed roof in 8 days.
    Highly recommended."

    1st Dec, 2017  •  Rating by: Rod  •  Contact: John  •  Job date: Dec, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great customer service, good price and such a wonderful roofing team.
    Very tidy tradies and went above in beyond. I asked something to be fixed and it was done straight away. Would reccomend Kenray to anyone!"

    23rd Nov, 2017  •  Rating by: Jen  •  Contact: Kenray  •  Job date: Nov, 2017

    Communication:80%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:95%

    "Kenray repointed a valley and replaced a number or concrete tiles across the roof. I am pleased with the work they did. They were clean and tidy and got the work done in the time specified. I would recommend."

    26th Oct, 2017  •  Rating by: Adrian  •  Contact: Darren  •  Job date: Oct, 2017

    Communication:60%
    Quality:10%
    Reliability:80%
    Value:10%
    Overall:40%

    "Very unhappy with service. Asked them to check roof and all flashings and make sound and weathertight. Around November discvoered the flashing around the woodburner had been leaking and wrecked the carpet. Asked them to fix it which they did.
    My handy person was doing some other work and advised there were loose nails on the roof. Then I discovered another leak which I hadn't been aware of as was under a rug. This leak had clearly been going on for some time and was due to nails coming out of the roof and allowing water in which caused damage to the carpet and considerable dampness in the house."

    6th Sep, 2017  •  Rating by: Terri  •  Contact: don;t remember  •  Job date: Jun, 2016

    Darren Meyrick responded:
    "Hi Terri It is disappointing to hear that your roof has had ongoing problems. Had you kindly brought this to our attention, we would've happily revisited to perform more remedial work free of charge just as we promptly did back in November. As we haven't heard a peep from you in over 9 months, we could only assume there were no further leaks! Repairing any leaks on old roofs, such as your 40+ year old roof, is always a process of elimination and the question we often have to ask is 'How far do we go?', followed by weighing up the cost to repair, which carries the risk of more work being required later on, vs the cost of a full roof replacement. Without notifying us of any problems, thus allowing us fair opportunity to ascertain whether the subsequent leak was in fact a workmanship warranty issue, your negative feedback has been posted in breach of our terms of trade. Please see relative exerts from our terms of trade below; 4.1 All claims shall be notified to Kenray Roofing Ltd within 1 month of the first sign of failure of materials or application. 6.1 We will exercise reasonable skill and care in inspecting your roof, but it is limited to visual inspection. We take no responsibility for latent defects, and may (completely on our own volition) make changes to the scope of repairs including the price of repairs and/or terminate the contract, based upon the latent defects subsequently discovered. 6.2 In conjunction with locating any leaks your roof has, we require you, as the customer, to warn of any problems you are aware of on your roof. Once the roofing work has been completed we will return to inspect if any re-occurring leaks and if needed will make the necessary repairs that we would be reasonably expected to do. If leaks are caused by some reason outside of our control we will advise you of what needs to be done. We cannot guarantee a roof against leaks. Pre-existing, subsequent or leaks that occur after a reasonable time from the roof being completed (approximately 6 months) may involve a charge to find and repair. Regards Darren Meyrick "
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great service, cost effective , efficient and communication was clear from day dot.

    Clean and tidy job and repaired within the timeframe quoted and worked around me.
    Highly recommended."

    10th Jul, 2017  •  Rating by: Joshua Black  •  Contact: Kenray team  •  Job date: Jul, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "we were very satisfied with the repair to our roof although we were told we would have to wait 8 weeks due to a heavy work load. however we had a heavy downpour of rain and we asked if they could just make a temporary repair they immediately got Craig to come from a site he was working on he not only fixed the problem but carried out another job on some guttering.
    not only was the work carried efficiently the cost was less than the original quote.
    Thank Kenray we would recommend your company to our friends."

    1st Feb, 2017  •  Rating by: alan  •  Contact: Craige  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Contact and quote was fast and efficient, no hidden costs. Professional, tidy and very respectful of the property. Would highly recommend Kenray roofing."

    22nd Aug, 2016  •  Rating by: Angelique  •  Contact: Craig Meyrick  •  Job date: Aug, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "We needed a roof repair - not major but frustrating. Kenray provided great service and were very efficient. Too early to tell if problem has been fixed need some good rain but I am confident that they will be back (they mentioned if any problems to give them a call) if needed. So thanks guys"

    5th Jul, 2016  •  Rating by: Helen  •  Contact: Darren  •  Job date: Jun, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very efficient and good experience would highly recommend."

    28th Jun, 2016  •  Rating by: Jackie  •  Contact: Not Sure?  •  Job date: Jun, 2016

    Communication:50%
    Quality:0%
    Reliability:50%
    Value:0%
    Overall:25%

    "Paid thousands of dollars for Kenray Roofing to recoat my roof and has leaked constantly since. Got them out 3-4 times that year for leaks before giving up on them.... I should have kept demanding they fix it because ended up costing me a new roof!! If they had told me recoating wouldn't work from day one I would have saved $3000!! Workmanship was shoddy also from day one, compete Cowboys"

    29th May, 2016  •  Rating by: Bronwyn  •  Contact: All  •  Job date: Mar, 2013

    Communication:10%
    Quality:60%
    Reliability:20%
    Value:50%
    Overall:35%

    "Kenray Roofing fixed two leaking areas, replacing some Clearlite and and roofing over a rusted patch. Happy with the end product but had to chase them from quote to getting them to come onsite. Only things timely were them coming to do the quote and the final invoice being sent out.
    Problems were:
    1. Quote sent to wrong email address and had to chase-up after 2-3 weeks
    2. After paying deposit had to phone after 10 days to arrange a time to get job done. Left messages over a few days before getting hold of someone
    3. Workers did not turn up on appointed day because of sickness. Had to call to find this out and re-arrange for next day
    4. Workers did part of job and left remainder till following day. It rained (and leaked). Part-done job not secured down in high winds, including roofing screws left lying around on roof

    Job was eventually finished satisfactorily with foreman's input. Not particularly happy with service and will not use again."

    24th May, 2016  •  Rating by: Liz  •  Contact: Craig  •  Job date: May, 2016

    Communication:0%
    Quality:50%
    Reliability:50%
    Value:50%
    Overall:38%

    "Work done seems ok but accounts department cant add subtract or work out GST watch your account Im 75 years old and should be able to trust when i get work done Thank goodness i can do maths."

    4th Nov, 2015  •  Rating by: Christine  •  Contact: Darren  •  Job date: Nov, 2015

    Therese Meyrick responded:
    "Hi Christine Sorry to hear you were unhappy with the accounting portion of the job we completed for you. When a deposit is paid, it is displayed on the receipt & final invoice as GST exclusive, showing the GST portion in the total at the bottom. Unfortunately our quoting and accounting software display this differently to each other, which is the reason your deposit appeared differently. We apologise for the confusion. Hope you are happy with the actual roofing work though. Kind regards Therese Meyrick "
    Communication:100%
    Quality:50%
    Reliability:80%
    Value:80%
    Overall:78%

    "It took a while for a weather window but our replacement roof was finished in three days without a hitch. They had to be 'creative' around an old roof window but so far this problem area has not leaked despite some heavy rain. Overall, a quick, efficient and value for money experience."

    15th Sep, 2015  •  Rating by: Tim  •  Contact: Steve Jones  •  Job date: Aug, 2015

    Communication:80%
    Quality:90%
    Reliability:80%
    Value:80%
    Overall:83%

    "I just wanted to say how great Luke and the team have been to work with. The dynamics of dealing with a busy clinic and other contractors at the same time would have made some days quite challenging!
    Please pass our thanks onto the team."

    30th Jun, 2015  •  Rating by: Chrissie  •  Contact: Darren & Therese  •  Job date: Jun, 2015

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I've been very impressed from start to finish. They gave me a detailed quote with no hidden extras so I knew the cost involved for scaffolding etc. They also re-painting before putting up the new guttering so that I was left with a fiddly job later. The whole job was done neatly and quickly and the guys clearly thought about what they were doing. I'm very happy with the result and would definitely use them again."

    23rd Jun, 2015  •  Rating by: Doreen  •  Contact: Steve  •  Job date: Jun, 2015

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Darren,Gemma (office),workers,couldnt have been more helpful,efficient.All quotes,work carried out as agreed,on time,so happy customers.Highly recommend.
    Aurea & Neil,CARTERTON"

    18th Jun, 2015  •  Rating by: neil  •  Contact: darren meyrick  •  Job date: Jun, 2015

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We used Kenray Roofing to replace our old guttering, they did a fantastic job, they were quick, efficient and friendly, scaffolding was needed as we had some quite hard to reach places, it went up quick and fast, they bring there own, which really helped with the cost, compared to others who contract out. We would highly recommend Kenray Roofing to anyone. Thanks again!"

    27th Mar, 2015  •  Rating by: Debbie  •  Contact: Darren  •  Job date: Mar, 2015

    Communication:70%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:90%

    "I had a good experience with these guys. I contacted them after another roofing contractor did a really poor job when trying to fix a leak in my roof and then replacing my flashing. When Craig came he was very friendly and professional, and in 5 minutes had tracked down the source of my leak by lifting a few tiles - something the previous guys hadn't even bothered to do. He suggested a solution which was much more thorough than the previous work had been, and he brought down pieces of tile and flashing to show me what was needed. He also took photos to show me what had happened to the battens under the roofing. When he came back to do the job he was very thorough. I was very satisfied with the quality of the work. My only comments would be that I wasn't able to separately contact Craig directly to clarify a couple of things with him; it had to be through a phone message to the answering service, then maybe a call from Therese or Darren, who would then pass a message on to Craig. The other comment would be that Craig was going to send me some photos of the poor work done by the previous guys so I could take that up with them, and that hasn't happened yet. But overall I was very satisfied with Kenray Roofing."

    6th Jul, 2014  •  Rating by: Graham  •  Contact: Craig Meyrick  •  Job date: Jun, 2014

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Had house reroofed was really pleased with the workmanship. Would recommend them to others, they were quick and tidy."

    3rd Jun, 2014  •  Rating by: Ron  •  Contact: ron Smith  •  Job date: Jun, 2014

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Really quick, same day response to look at the job - and then back the next day to get it done.
    Excellent job, great service and very reasonable price."

    2nd May, 2014  •  Rating by: Siobhan  •  Contact: not sure  •  Job date: Apr, 2014

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We utilised Kenray late last year to moss kill all the roofs on our Park Suite complex here at the Hotel as well as solve some blocked/broken guttering issues we had. From start to finish I found Darren and his team to be easy to deal with, reliable and very price competitive (we got quotes).

    So much so that I got the Kenray boys back to paint all the windows and doors along the front of the Hotel after some lovely local boy had smashed them. Thanks Kenray - Rob, The White Swan Hotel, Greytown"

    11th Jan, 2013  •  Rating by: Rob  •  Contact: Darren  •  Job date: Dec, 2012

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I recently had a guttering job done and I would like to say how pleased I am. The people I dealt with from the office staff to the owner were professional, honest, courteous & very friendly. The guttering looks fantastic and I gladly recommend them to all AAA"

    12th Oct, 2012  •  Rating by: Kirsty  •  Contact: Alex  •  Job date: Oct, 2012

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "These guys really came through for us. We found the leaking roof a day before we were going over seas. We made contact and were given an around about time of two weeks before they could make it out to us, but came around after just two days. The leak was fixed and we were given a workmanship warranty. So very pleased. Will recommend to family and friends in need of a roofer!!!"

    29th Jun, 2012  •  Rating by: Rebecca  •  Contact: Darren & Therese Meyrick  •  Job date: Jun, 2012

    Communication:90%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:90%

    "These guys did a great job. they were recommended to me by a tradesman and I looked them up on No Cowboys and after reading their reviews I decided to go ahead with them. They were reliable, value for money and their sorkmanship is quality.

    Would definitely recommend"

    28th Mar, 2012  •  Rating by: Kerry  •  Contact: Darren  •  Job date: Jan, 2012

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:70%
    Overall:90%

    "These are great guys. Did far more than just what was required."

    29th Sep, 2011  •  Rating by: Mark  •  Contact: Darren Meyrick  •  Job date: Aug, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "They were great to deal with, flexible as well when I needed to change the date that they started the work."

    27th Sep, 2011  •  Rating by: Yvonne  •  Contact: Therese  •  Job date: May, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Very good communication and very professional"

    18th Sep, 2011  •  Rating by: Dan  •  Contact: Darren  •  Job date: Jun, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Fantastic. The job was done on time and the roof looks like new. Definitely I will have my next job done by Kenray Roofing."

    12th Sep, 2011  •  Rating by: Sascha  •  Contact: Therese Meyrick  •  Job date: Jul, 2011

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:95%

    "Great all round service. Kowhai had 3 different roofs requiring work. There was some follow up work to be done on one, which was done promptly. Recommend to anyone for service and quality."

    10th Sep, 2011  •  Rating by: Lindz  •  Contact: Darren Meyrick  •  Job date: Aug, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Fantastic. Would use again and recommend to friends."

    9th Sep, 2011  •  Rating by: Philippa  •  Contact: Darren  •  Job date: May, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "They were excellent to deal with, especially as our family was laid low with bad colds and the guys doing the work were very concious of not making too much noise. The work was very well done and reasonably priced. Darren and Therese were excellent to deal with and I cannot recommend them enough."

    8th Sep, 2011  •  Rating by: Dallas  •  Contact: Darren Meyrick  •  Job date: Jul, 2011

    Communication:80%
    Quality:70%
    Reliability:90%
    Value:80%
    Overall:80%

    "I found both Therese & Darren Meyrick very easy to talk too....

    We have asked them to keep an eye on our roof and continue the maintenance

    Thanks

    Jude n Phil Clark"

    8th Sep, 2011  •  Rating by: Jude  •  Contact: Darren Meyrick  •  Job date: Aug, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A thorough inspection of the roof was done, after this a thorough quotation was done, highlighting all the points that would be carried out.The team arrived on the day promised. They knew what to do and got stuck in, and did a thorough job.It looks like new and even impressed our next door neighbor,who is a retired builder and went out of his way to say what a splendid job they did.
    I did get competative quotes to start with, one of which was $2.500 more and the other $2,000 less but didn\'t elaborate on what they would do.Kenrays quote was middle of the road, but thorough and detailed in what they would do. The team of workers were a joy."

    7th Sep, 2011  •  Rating by: Alfred  •  Contact: Darren Meyrick  •  Job date: Apr, 2011

    Communication:100%
    Quality:90%
    Reliability:50%
    Value:100%
    Overall:85%

    "The team did a great job in accommodating all the residents in our apartment complex. Were pretty tidy and remarkably cheerful in dismal weather. They worked in well with the other contractors and I have no hesitation in recommending them."

    7th Sep, 2011  •  Rating by: Steph  •  Contact: Dont Know  •  Job date: Apr, 2010

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "what i liked was quick response to initial enquiry and looking over roof, giving quote and very reasonable arrival time about 3 weeks and doing the job. very pleased and would recommend to anyone"

    15th May, 2011  •  Rating by: Cheryl Tinson  •  Contact: Darren Meyrick  •  Job date: May, 2011

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Absolutely fantastic service! On time and always kept me updated with what was going on. So much cheaper than what I was quoted from other companies. Highly recommend to others."

    7th Jul, 2010  •  Rating by: Rosie  •  Contact: Darren  •  Job date: Jun, 2010

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My first encounter with Darren was that he showed his extenisive knowledge of roofing when he came to look at the job,he knew exactly what he was talking about and this was one of the key factors for us going with the company."

    26th Feb, 2010  •  Rating by: Trevor  •  Contact: Therese & Darren Meyrick  •  Job date: Jan, 2010

Unauthenticated ratings (4)

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    This rating has not been authenticated so it doesn't count towards the overall rating

    "Fantastic work!! Great communication!! Ensures you can have a good nights sleep not worrying about the strength of your roof. Good comments received since on the look of our roof."

    14th Sep, 2010  •  Rating by: Iona  •  Contact: Darren Meyrick  •  Job date: Apr, 2010

    Communication:60%
    Quality:100%
    Reliability:90%
    Value:100%
    Overall:88%

    This rating has not been authenticated so it doesn't count towards the overall rating

    "Great job fixing a leak in my roof and other services to ensure weather tightness and roof maintenance. Such a good service I have asked Darren to put me on bring up for an annual check up. Highly recommend this service."

    25th Jun, 2010  •  Rating by: Annabel  •  Contact: Darren Mayrick  •  Job date: May, 2010

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:100%
    Overall:98%

    This rating has not been authenticated so it doesn't count towards the overall rating

    "Darren was very courteous, helpful and knowledgeable, and the finished job looks fantastic. Another very satisfied customer who will be recommending Kenray to others!"

    30th Mar, 2010  •  Rating by: Bridget  •  Contact: Darren  •  Job date: Feb, 2010

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    This rating has not been authenticated so it doesn't count towards the overall rating

    "Our roof ridge tiles were blown off during the storm two Fridays ago. Darren was really helpful and his team did a good job with the repairs. Thanks Darren and Kenray Services!"

    25th Mar, 2010  •  Rating by: Talia  •  Contact: Darren  •  Job date: Mar, 2010