Kiwimove Furniture Removal / Moving Companies in East Tamaki

Is Kiwimove Furniture Removal your business?
  • 40%
    "Would NOT recommend, email from Robert the Manager outlined payment methods credit card being one of them. Then to find out that this was not the case with the subcontractor and had to leave the site as we just got the furniture into the apartment to find an eftpos machine to pay them!
    Also, hired a third man for 40 bucks an hour and two out of the three man only had one arm, this certainly increased the load and unload times. Appreciate we were moving into an apartment and they did carry a sofa up stairs as it would not fit in the lift . However, we had a lift blocked off for the entire move for rest of furniture. Not happy with $1040.00 bill!!
    "
    Rating by: Kerry Andrews  |  Rating posted: 8th Aug  |  Contact: Robert   |  Job date: Aug, 2017
    Communication: 70%  |  Quality: 40%  |  Reliability: 40%  |  Value: 10%
    8th AugMore details…
  • 100%
    "very helpful and friendly - from the booking to the cleanup at the end of the move"
    Rating by: Moira Walker  |  Rating posted: 26th Aug, 2016  |  Contact: Robert Vowles  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Aug, 2016More details…
  • 100%
    "Contact was made at 5pm on a Friday due to the 'no show' of City Movers. Robert was really helpful on the phone and had all our details as I had previously emailed to see if Kiwimove were available on the 29th, but unfortunately this was not the case.
    The 2 guys who moved us were terrific! Professional, friendly and helpful. We had a small hiccup which they were able to fix. The truck turned up early and the job was completed within the time that was quoted before to us.
    I was really impressed with the service and would highly recommend this company. Robert did say he would text a conformation, but this did not occur. This would be the only criticism I have.
    "
    Rating by: Natalie  |  Rating posted: 2nd May, 2016  |  Contact: Josh and Glenn -(sorry don't know surnames)  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd May, 2016More details…
  • 73%
    "Very professional service. Two men and the truck arrived on time. Most stressful job made easy for us."
    Rating by: Chaitali  |  Rating posted: 12th Nov, 2015  |  Contact: Sam Kirkwood  |  Job date: Nov, 2015
    Communication: 80%  |  Quality: 80%  |  Reliability: 80%  |  Value: 50%
    12th Nov, 2015More details…
  • 0%
    "DO NOT USE THESE GUYS!!!!!!

    The website is totally misleading. They over-promise and under-deliver.

    They turned up an hour late because of a flat battery in their wreck of a truck.
    They wanted me to pay for their diesel because they had no money - I'd already paid upfront.
    They broke down 10km from where they were supposed to be delivering.
    No-one told me what was happening.
    They arrived 4 hours late and dumped everything in the garage.
    They left their abandoned truck outside my new neighbour's house for weeks. Stress, stress, stress. Never again with these jokers."

    Robert responded:
    "This incident happened over a year ago and I have since spoken to the contractor involved so there is more communication in the future. It was unfortunate the truck broke down however these things sometimes happen. We have since improved how things work and are always appreciative of feedback. Robert Vowles Manage Kiwimove Furniture Removals"
    Rating by: Brian  |  Rating posted: 28th Oct, 2015  |  Contact: Robert Kiwimove  |  Job date: Oct, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    28th Oct, 2015More details, one reply…
  • 0%
    "Do not book these guys. I phoned and booked Kiwimove to help me with my removals. I got call at 7.40am on the morning I was moving, and was told he "couldn't be bothered to do the job". The most unprofessional outfit I've come across in New Zealand. You just don't DO that to people guys. If you can't be bothered, then don't accept the job. You dropped me right in sh#t."
    Rating by: Sally-Ann  |  Rating posted: 31st Mar, 2014  |  Contact: "Tony"  |  Job date: Mar, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    31st Mar, 2014More details…
  • 100%
    "We booked a rival company for the job one month inn advance. I rang them AFTER their advised arrival time to be told that we would not be getting a truck that day! Not happy!!. My wife rang KIWIMOVE and they were able to comme and see us at extremely short notice to do the job :) The contracted removal guys (Tom and Moana) were excellent. On time, courteous, patient and friendly. Very happy. Many thanks Mrs for finding them!!"
    Rating by: Furber  |  Rating posted: 5th Dec, 2013  |  Contact: Robert  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Dec, 2013More details…
  • 0%
    "Damaged the single item in transit, take no responsibility or ownership for damaging goods.
    Didn't arrive at the time I had originally organised.
    Staff lie to cover up their failings, try and turn the blame on to the customer. If you want your property mishandled and a terrible wait for no compensation or repair then this is the company for you....
    "
    Rating by: Bernie  |  Rating posted: 24th Oct, 2013  |  Contact: Robert Vowles  |  Job date: Oct, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    24th Oct, 2013More details…
  • 100%
    "Fantastic job, quick, organised, polite and friendly crew. Wrapped all the essential furniture( tv, couch, glass cases) in protective covers and just marched on until done. I could pay the invoice on the truck...wasy-as.

    Afterwards I was able to add a few more boxes to the storage units where my stuff is stored. No prob, they had it all opened up when I arrived.

    Now I am waiting for the day I can call them to say when and where they can deliver my stuff.

    Kiwi Move came to my rescue at the eleventh hour too. People in this business need to be organized, and cope with stress but those they are mowing are about to lose the plot.......Kiwi Move were excellent and took a lot of panic away."

    Rating by: Janine  |  Rating posted: 15th Apr, 2013  |  Contact: Janine  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Apr, 2013More details…
  • 100%
    "We had friends recommend Kiwimove to us and they were fantastic. They were on time, easy to deal with, all our stuff got moved without any damage and they were quick and efficient. I would highly recommend these guys whether it be moving house or office."
    Rating by: Bex  |  Rating posted: 24th May, 2012  |  Contact: Kiwimove  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th May, 2012More details…
  • 100%
    "The driver and helper were pleasant and curtioues at all times. Move from arrival till took only 3hrs from Auckland to Hamilton."
    Rating by: IAN  |  Rating posted: 24th May, 2012  |  Contact: Jason  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th May, 2012More details…
  • 100%
    "Thank you for the opportunity to submit my feedback. The 2 guys that helped us with our move, were excellent, professional and so efficient!

    I will recommend Kiwimovers to anyone I know that may require a removal service!

    Keep up the good service."

    Rating by: Neshanee  |  Rating posted: 11th May, 2012  |  Contact: Cherie  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th May, 2012More details…
  • 98%
    (no comment)
    Rating by: Christine  |  Rating posted: 10th May, 2012  |  Contact: Cannot Remember  |  Job date: May, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    10th May, 2012More details…
  • 100%
    "Both chaps who did the job were friendly and helpful. We would have no hesitation in using Kiwimove again and recommending the service to others."
    Rating by: Lyndsey  |  Rating posted: 30th Apr, 2012  |  Contact: Flavio  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Apr, 2012More details…
  • 98%
    "My wife & I were very impressed with our removal team. They were
    very helpful in explaining what was going on etc.
    The team of 3 also worked very diligently and did not muck around.
    We would definitely use them again
    Regards,
    Prue & Kevin Smith.
    "
    Rating by: Kevin  |  Rating posted: 13th Apr, 2012  |  Contact: Tony  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    13th Apr, 2012More details…
  • 0%
    "Communication within the company is terrible. Truck arrived late, never got a phone call.
    Biggest joke was one of the workers was wearing a leading competitors uniform, and was seen by this company working on the Kiwimove truck and was advised to remove the shirt. This young man was rude and vile and the only reason he removed the shirt was due to the driver telling him to.
    The standard of care was pathetic. I will never use them again and highly advise others to stay well away
    "
    Rating by: Linda  |  Rating posted: 23rd Nov, 2011  |  Contact: Dave  |  Job date: Nov, 2011
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    23rd Nov, 2011More details…
  • 0%
    "TOTAL COWBOYS!! Dont even consider using them unless you are happy to have your walls/furniture damaged by their sloppy lazy movers. They will deny any accountability for damage done by careless work. Will never use again and will be taking further action against them. Dont waste your money on these unprofessional cowboys."
    Robert responded:
    "Please note that this rating applies to the old owners as a new owner and Manager took over in January 2010."
    Rating by: Annette  |  Rating posted: 8th Nov, 2009  |  Contact: David Wigg  |  Job date: Nov, 2009
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    8th Nov, 2009More details, one reply…
  • 18%
    "very rude manager poor communication. he contracts out the removals and doesn't have his own trucks. "
    Robert responded:
    "Please note that this rating applies to the old owners as a new owner and Manager took over in January 2010."
    Rating by: Karen  |  Rating posted: 16th Sep, 2008  |  Contact: Dave Winn  |  Job date: Sep, 2008
    Communication: 0%  |  Quality: 40%  |  Reliability: 20%  |  Value: 10%
    16th Sep, 2008More details, one reply…

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