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Laser Electrical - Auckland Central / Electricians / Electrical Contractors in Mt Eden

Ph: 096388883

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  • 13%
    "Totally abysmal customer service. Paul, the franchise owner, is a bloated, grumpy, belligerent, arrogant bully. Responded to genuine invoice query with threats of debt collectors. Despite their terms and conditions only being provided via email AFTER scheduling a site visit to look at the job, Paul insisted that they are part of the agreed “contract” (which obviously isn’t actually the case under NZ contract law), and therefore expected me to pay for the visit despite deciding not to… engage Laser to undertake the work. Called me a “time waster”, and said that he can “live without people like you who always try to get out of paying their debts”. Constantly raised his voice, insulted me, and talked over me before hanging up the phone.

    Steer well clear of this business, and give your job to one of the many electricians out there who provide genuine customer service, rather than to this entitled, shonky, cowboy operation.    "
    Rating by: Mike  |  Rating posted: 14th Jul, 2022  |  Contact: Aaron  |  Job date: Jul, 2022
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    Mike•14th Jul, 2022•More details…
  • 10%
    "An appalling lack of care in every aspect of the job they did. EVERY SINGLE TIME they visited they did something monumentally wrong. From the very simple to the quite disturbing they never failed to screw up. From forgetting fittings when they came for the final fit out, to leaving blood stains on ladders, from screwing through walls and leaving great big holes in walls, to not putting the fittings in straight. They were unhelpful, disrespectful, unprofessional and almost always impossible to… get a hold of. The job was started in November 2012 and wasn't completed till February 2013, and now five months later, we have employed a different electrician to come and fix problems they left behind. A truly regretful experience and a company that will NOT be used by myself nor indeed anyone I know."
    Rating by: zoe  |  Rating posted: 6th Aug, 2013  |  Contact: terry bluck  |  Job date: Nov, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 40%
    zoe•6th Aug, 2013•More details…
  • 98%
    (no comment)
    Rating by: Mel  |  Rating posted: 11th Jun, 2012  |  Contact: Terry  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Mel•11th Jun, 2012•More details…
  • 100%
    "Aaron at Laser has been amazing. Easily contactable. Will continue with a job until he gets it resolved and keeps in touch with what is happening. Great service by him."
    Rating by: Amanda  |  Rating posted: 22nd May, 2012  |  Contact: Aaron Rodgers  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Amanda•22nd May, 2012•More details…
  • 90%
    (no comment)
    Rating by: Andrew  |  Rating posted: 6th May, 2012  |  Contact: Terry  |  Job date: Nov, 2011
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Andrew•6th May, 2012•More details…
  • 100%
    "Good guys to deal with, no problems at all"
    Rating by: Christopher  |  Rating posted: 3rd May, 2012  |  Contact: Ben  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Christopher•3rd May, 2012•More details…
  • 100%
    "Damian from Laser Electrical has been doing my electrical work over the past two years on three flats i was renovating in which he installed new circuit boards and various rewiring/work..
    He has a great work ethic.. works VERY hard and has a good attitude.. I highly recommend Damian and Laser Electrical Auckland central for work.. the staff are helpful and fast therefore saved me time, money and stress

    many thanks

    Nicky Farnsworth
    Barking Owl Ltd"

    Rating by: Nicky Farnsworth  |  Rating posted: 3rd May, 2012  |  Contact: Damian  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nicky Farnsworth•3rd May, 2012•More details…

Phone number
096388883

Physical address
183 Mt Eden Road,
Mt Eden

Categories we service
Telecommunications, Home Automation, Electricians / Electrical Contractors, Audio / visual, Alarms & Security

Areas we service
Waitakere City and Suburbs, Waiheke and Gt Barrier Islands, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Auckland City and Suburbs