Matthews Plumbing & Gasfitting Ltd / Plumbers / Plumbing Contractors in West Harbour
Primary contact
Chris Matthews
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100%
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98%"Fantastic service, called last night, had to turn water off, great service, said they would be here at 4pm, follow up call to say ringing slightly late, and Connor was amazing, probably thought what is this old duck asking, but he stepped me through everything, highly recommend, have their card on my fridge now, highly recommend"Rating by: Lana | Rating posted: 24th Sep | Contact: Lana Devonshire | Job date: Sep, 2018Lana•24th Sep•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100% -
100%"Wanted to share an awesome customer service experience today by Chris at Matthews Plumbing.
Kitchen mixer stopped giving us water, googled local plumbers and made a call to Chris, who kindly talked us through what he thought the issue was. Hubby then sorted it within a few minutes.
THANK YOU
Awesome service, and will definitely refer you and utilize your services again!
"Rating by: Tracey | Rating posted: 23rd Sep | Contact: Chris | Job date: Sep, 2018Tracey•23rd Sep•More details…
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95%"The team at Matthews Plumbing and Gasfitting Ltd were very helpful, responsive and professional. Chris priced the job within 24 hours of my message and then had his team and an Electrician, Scrap Metalist and Hot Water Cylinder supplier all on site the next day. The job was to replace a broken hot water cylinder and plumb a water/ice dispensing fridge. Overall the job was done well, fast and effective. The site was left clean and tidy and I was very pleased to have the issue of no hot water… resolved very promptly."Rating by: Amanda | Rating posted: 8th Sep | Contact: Chris Matthews | Job date: Sep, 2018Amanda•8th Sep•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80% -
100%"Blown away by the above and beyond service I received. Chris came out promptly. Told me the issue with the hot water cylinder and then helped find an electrician late on a Friday so we had hot water for the weekend. Thank you so much will be recommending you to lots of my clients and family ????"Rating by: Barb | Rating posted: 15th Jun | Contact: Chris mathews | Job date: Jun, 2018Barb•15th Jun•More details…
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100%"Cannot recommend this company highly enough. Chris went out of his way to find a septic tank expert when it became clear the initial job, due the the system installed, was rather specialised. He contacted the company and then came out twice to meet them and explain the requirements to them. They, however were a no show on both occassions. He handled the situation in an extremely professional manner. He kept in contact until the job was completed by the other company.
He has also changed the… element on my hotwayer cylinder , replaced water filters on my tank and fixed a couple of results of previous shoddy workmanship from other people. He is completely reliable and thorough and goes out of his way to unsure customer satisfaction"Rating by: Wendy | Rating posted: 6th Apr | Contact: Chris Matthews | Job date: Apr, 2018Wendy•6th Apr•More details…
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100%"Fantastic work to a high standard for a competitive prize, thank you, Chris and your patience to answer questions any time."Rating by: Frank | Rating posted: 22nd Mar | Contact: Chris Matthews | Job date: Mar, 2018Frank•22nd Mar•More details…
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100%"I have used Matthews Plumbing and Gas Fitting twice, firstly to upgrade my hot water system to gas and connect to my new gas stove and plumb my new sink. Secondly, Chris in collaboration with the builder Dan he recommended updated our hideous old bathroom. Chris was/is fantastic to deal with, very reliable, excellent workmanship. He was great at overcoming and rectifying any issues that came up. We are very happy with Chris’s work and won’t hesitate to use his services again. More than… happy to recommend him to others.
Cheers
Leah"Rating by: Leah | Rating posted: 26th Jan | Contact: Chris Matthews | Job date: Oct, 2017Leah•26th Jan•More details…
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100%"When the last thing you want is your hot water cylinder to die straight after New Year's, Chris came immediately to look at the problem on a very stormy, wet day even though he was on stat holidays. He explained what the issue was and immediately replaced the full gas fired cylinder the day the merchants re-opened. Very professional workmanship (copper work exceptional) and clean up so tidy that you would not think they had been. Would highly recommend using this business."Rating by: Alaine | Rating posted: 11th Jan | Contact: Chris Matthews | Job date: Jan, 2018Alaine•11th Jan•More details…
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98%"We had a great experience with Chris and his recommended builder Dan Norman. We were completely stripping and renovating two bathrooms. I had interviewed a number of prospective plumbers but I chose Chris because of the simplicity and reasonableness of his quote.They were utterly reliable, thoughtful and were able to demonstrate initiative when things (inevitably) didn't go quite to plan. Chris' quotes were accurate, and when there was a variance due to some unforeseen problem Chris was at… pains to explain all the reason for this variance. I would certainly recommend Chris and his team. He came to me on the recommendation of another person and I have already passed on his details to someone planning a bathroom overhaul."Rating by: Ted | Rating posted: 14th Jul, 2017 | Contact: Chris matthews | Job date: Jul, 2017Ted•14th Jul, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
58%"Very disappointed with this company. A very simple job of fixing a split pipe which you would think a plumber would be able to do but obviously not, we had to get a second person to fix the pipe resulting in two bills for one job."Chris Matthews responded:"As per voice mail and email reply - we went to the job, tested for leaks, and found the dishwasher outlet hose was split. We recommended a local Appliance Technician whom we have used before, to come and repair this, as plumbers do not service or repair appliances. We have since been informed by the Appliance Tech that he went to the job and the part was ordered from Fisher and Paykel direct and he has since replaced and therefor fixed the leak. As we attended this job we invoiced accordingly."Rating by: Megan | Rating posted: 28th Apr, 2017 | Contact: Chris | Job date: Apr, 2017Megan•28th Apr, 2017•More details, one reply…
Communication: 100% | Quality: 30% | Reliability: 100% | Value: 0% -
100%"My husband and I have just completed a major refurbishment in Parnell Auckland. I discovered Chris the owner of Mathews plumbing via no cowboys. What a wonderful blessing. We are newbies in New Zealand and I am eternally grateful for his guidance and advice. He assisted me in putting together a wonderful team of tradies
He and his team have replumbed 2 bathrooms a cloakroom kitchen and laundry.
His workmanship is excellent and he is totally reliable.
I have undertaken many building projects… in the past so can confidently say that I would not hesitate to recommend Chris to anyone who might be looking to build or renovate."Rating by: Wendy | Rating posted: 19th Mar, 2017 | Contact: Chris | Job date: Mar, 2017Wendy•19th Mar, 2017•More details…
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100%"Prompt service, great communication, friendly, approachable to gain knowledge, would totally recommend
Had work done in 2015 and 2016"Rating by: Margaret | Rating posted: 4th Jan, 2017 | Contact: Chris Matthews plumber | Job date: Jan, 2015Margaret•4th Jan, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"what a fantastic service . Chris went above and beyond to get our job done. Highly recommended."Rating by: Darko | Rating posted: 28th Aug, 2016 | Contact: Chris | Job date: Aug, 2016Darko•28th Aug, 2016•More details…
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100%"Extremely knowledgable and professional in all the work he has done for us both after hours and to deadlines required by the builder. Extremely reliable and genuine nice guy, recently installed the gas set up for our kitchen stove and plumbed our new kitchen, bathroom along with water filter system and some drainage. I have recommended him to friends for thier bathroom/kitchen renovation also."Rating by: Rob | Rating posted: 14th Aug, 2016 | Contact: Chris Matthews | Job date: Aug, 2016Rob•14th Aug, 2016•More details…
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100%"Found Chris through no cowboys and am so glad that I did. He replaced our old gas hot water cylinder with a new gas hot water system. What I liked about Chris - he returned my call promptly, quoted promptly, arrived promptly, provided really good advice, communicated clearly, upgraded some of our pipes so that we could get the full benefit of the new hot water system, billed us as quoted. "Rating by: Kate | Rating posted: 8th Aug, 2016 | Contact: Chris Matthews | Job date: Jul, 2016Kate•8th Aug, 2016•More details…
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100%"Chris has done several pieces of work for me. He is consistently reliable, professional and responsive with a expert knowledge of good solutions that actually work!"Rating by: Ginnie Denny | Rating posted: 20th Jul, 2016 | Contact: Chris Matthews | Job date: Jul, 2016Ginnie Denny•20th Jul, 2016•More details…
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100%"Highly recommended! From the get-go Chris and his team were superb. Initial contact by text was answered promptly and an appointment made to appraise the job. We needed our existing bathroom and laundry refitted, which included chipboard flooring to be replaced in both rooms, all fittings replaced and a new hot water cylinder. Chris turned up for the initial meeting on time as agreed (as did everyone each of the five days of the job) offered great advice and sent his quote promptly. He… works with a superb team of builders, electricians and shower installers, and managed the whole job for us without a hitch. Nothing was a problem! Aside from the superb result - with workmanship to a very high standard - communication was the key. Chris stayed in touch every day and answered each query in a timely fashion. We have no hesitation in recommending Matthews Plumbing."Rating by: Sandra | Rating posted: 5th Jul, 2016 | Contact: Chris Matthews | Job date: Jul, 2016Sandra•5th Jul, 2016•More details…
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100%"Fantastic service and great result - Chris installed a new bathroom, toilet and laundry, along with switching our water cylinder to mains pressure, and was excellent. He also project managed and liaised with the builder, tiler and jib-stopper for the overall result. From the detail and care over the install to the patience and customer service, we always knew what was going on and he kept us up to date. Very professional and a great guy also - nothing was too much trouble and he provided good… suggestions around what to do - highly recommended."Rating by: Paul | Rating posted: 3rd Mar, 2016 | Contact: Chris Matthews | Job date: Mar, 2016Paul•3rd Mar, 2016•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Chris installed a new kitchen waste disposal unit which I supplied myself. We had a few email exchanges over what replacement unit I was going to go for, and I found Chris very helpful and knowledgeable in that regard, replying promptly and suggesting the most cost-effective way to go, which I greatly appreciated. Turned up when he said he would and even called on day to confirm his arrival time. Installation was done in efficient and timely way, and Chris cleaned and tidied up when job… finished. Really, really nice guy to deal with, very professional job and competitive quote. Finding a good tradesman can be a bit hit and miss. At almost 70 I have encountered a few cowboys over the years. Chris is not one of them - he is a real treasure and I highly recommend him."Rating by: Pamela | Rating posted: 26th Nov, 2015 | Contact: Chris Matthews | Job date: Nov, 2015Pamela•26th Nov, 2015•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%(no comment)Rating by: Marko | Rating posted: 5th Oct, 2015 | Contact: Chris Matthews | Job date: Oct, 2015Marko•5th Oct, 2015•More details…
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100%"Chris did a great job for us, replacing an old waste disposer - he was friendly, on-time and really helpful. We had a leak afterwards - he came along straightaway at no charge and was able to trace the leak to a split dishwasher pipe. He recommended an appliance repairer called Peter Lincoln, who also did a fantastic job, within a day or so. All happy, plumbing-wise, at our end - would definitely recommend Chris!"Rating by: Michelle | Rating posted: 25th Sep, 2015 | Contact: Chris Matthews | Job date: Sep, 2015Michelle•25th Sep, 2015•More details…
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100%"Excellent service and communication.
My shower is awesome now, and I have a happy tenant with easy to use taps
Tidy work and cleaned up after himself
Highly reccommended"Rating by: Graham | Rating posted: 12th Sep, 2015 | Contact: Chris | Job date: Sep, 2015Graham•12th Sep, 2015•More details…
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100%"I was impressed with the communication, timeliness, honesty, and naturally completing a great job. "Rating by: Geoff | Rating posted: 27th Aug, 2015 | Contact: Geoff McDowell | Job date: Aug, 2015Geoff•27th Aug, 2015•More details…
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100%"Chris responded to our plumbing request, he came over, had a proper inspection and gave excellent advice.
I appreciated his direct approach with his experience and knowledge evident by the way he explains the work needed. He conveyed that the job was straight forward for him.
Due to the nature of the job he provided a verbal estimate.
The job was completed a day quicker and the cost was significantly less than estimated.
As my previous plumber has vanished, Matthews Plumbers are my… permanent replacement.
Very Good all round!"Rating by: Vic | Rating posted: 13th Jul, 2015 | Contact: Chris Matthews | Job date: Jul, 2015Vic•13th Jul, 2015•More details…
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100%"We first dealt with Chris a couple of months back when he checked our aging Hot water Cylinder. His advice was it was still operating successfully, but to keep an eye on it due to it's age. He turned up on time, at short notice and at no point tried to convince us it needed replacing (which he could have). We decided this month to replace it completely anyway, for peace of mind. Chris arranged supply, delivery and installation of the cylinder and did a great job, in the time he said it would… take, and at the price quoted. "Will Trade Again"."Rating by: Andrew | Rating posted: 22nd Jun, 2015 | Contact: Chris | Job date: Jun, 2015Andrew•22nd Jun, 2015•More details…
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100%"Chris did an install and upgrade on our domestic toilet and hot water systems in Nov '14.
He came and quoted, arrived when arranged, carried out the work with ease and we strongly recommend him. He also completed some urgent work at a retail business in New Lynn we have an association with on our recommendation.
Our thanks Chris and our pleasure to list our comments. "Rating by: Owen | Rating posted: 27th Nov, 2014 | Contact: Owen Martin | Job date: Nov, 2014Owen •27th Nov, 2014•More details…
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100%"Chris did a fantastic job installing a set of dish draws in our corporate lunch room. Was available on short notice, was quick to work around a few environmental challenges and did a fantastic job at a good rate. Highly recommend!"Rating by: Tony | Rating posted: 5th Nov, 2014 | Contact: Chris Matthews | Job date: Nov, 2014Tony•5th Nov, 2014•More details…
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100%"Super impressed with Chris from Matthews Plumbing, Helped me out that morning, super efficient and a nice guy. Did a great job, will highly recommend to my friends and family . Great price and very impressed with the job done.
Thanks again
"
RebeccaRating by: Rebecca | Rating posted: 5th Nov, 2014 | Contact: Chris | Job date: Nov, 2014Rebecca•5th Nov, 2014•More details…
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100%"We hired Chris to fix a broken sewer pipe under our home. He arrived within 15 minutes, glued the pipe to stop any more damage and was back the next day with a new part and fixed it up in a jiffy. He turned a nightmare into a quick and easy fix! He charged less than we thought the job would cost and he was super friendly while doing it! Thanks heaps Chris! :D "Rating by: Tammy | Rating posted: 16th Sep, 2014 | Contact: Chris Matthews | Job date: Sep, 2014Tammy•16th Sep, 2014•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Called Chris to sort out a blocked drain that we noticed was blocked. Chris came out the same day we called him, kept in excellent contact when a job he was doing before ours took a bit longer than expected, and had the drain fixed before I even arrived home to meet him. Could not recommend him highly enough - we will certainly give him a call whenever we need anything else done!"Rating by: Amy Stewart | Rating posted: 30th Jun, 2014 | Contact: Chris | Job date: Jun, 2014Amy Stewart•30th Jun, 2014•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Craig came out to look at a leak for me. He was prompt and courteous, and very thoughtful with his recommendations for fixing and ongoing maintenance of potential issues. I found his pricing to be very competitive and wouldn't hesitate to use him again."Rating by: Nicola | Rating posted: 28th Jun, 2014 | Contact: Craig Matthews | Job date: Jun, 2014Nicola•28th Jun, 2014•More details…
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100%"Very Reliable. We use Chris for all of our plumbing work within our Property Management Team
A+++ excellent communication
Keep up the good work Chris "Rating by: Marija | Rating posted: 20th Jun, 2014 | Contact: Chris Matthew | Job date: Jun, 2014Marija•20th Jun, 2014•More details…
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100%"Good job done. We asked if could get job sorted promptly as we had tenants moving into the address, and replacement water cylinder was in the next day. Great service and fair price."Rating by: Bjorn | Rating posted: 16th Jun, 2014 | Contact: Chris Matthews | Job date: Jun, 2014Bjorn•16th Jun, 2014•More details…
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100%"Chris has been professional and relialble whilst replumbing our home during renovations. He has come to fix/fit various things in our new/old bathroom on up to 5 different occasions and he is always polite and does the job exceptionally well with no hassles and at very competative rates. Highly recommended."Rating by: Michelle | Rating posted: 4th Dec, 2013 | Contact: Chris | Job date: Nov, 2013Michelle•4th Dec, 2013•More details…
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100%"I have used Chris now for several jobs and I have found him reliable and honest. I can rely on him to go do a job for me without having to supervise and I know he will get the job done properly. His most recent was in August when he installed a toilet, shower and vanity for me as well as replacing the old clay sewer pipes. He did a very good job in my opinion."Rating by: Mike | Rating posted: 2nd Oct, 2013 | Contact: Chris | Job date: Aug, 2013Mike•2nd Oct, 2013•More details…
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95%"Chris was really good to work with, he answered all our question and completed the job when he said he would, we changed our mind heaps and he didn\'t start giving us the cold shoulder. We really appreciated his willingness to work around our time. Thanks again Chris :)"Rating by: Kan | Rating posted: 14th Mar, 2012 | Contact: Chris | Job date: Mar, 2012Kan•14th Mar, 2012•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90% -
95%"Chris did a complete re-plumb on a house that I had just bought. He pulled out all the old dux-quest and replaced with new plumbing. He was great to communicate with, and at this stage (4-5 months on) there has been no problems with the work."Rating by: Simon | Rating posted: 2nd Feb, 2012 | Contact: Chris | Job date: Oct, 2011Simon•2nd Feb, 2012•More details…
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100% -
100%"Chris was absolutely fantastic! He explained exactly what needed doing, gave us various price options and had the parts ordered and job completed within 24 hours. As well as having a prompt response time, arriving exactly when he said he would, Chris was also really friendly and helpful. Would highly recommend. "Rating by: Rebecca | Rating posted: 5th Sep, 2011 | Contact: Chris | Job date: Sep, 2011Rebecca•5th Sep, 2011•More details…
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13%"I hired Chris to do a simple job which required CC permit.
He supplied quote and confirmed that he is registered plumber and authorized to sign permits.Job took 2-3 times longer than initially promised. I receive lots of excuses but wasted few weeks.
When job was completed Chris asked for much more money when we agreed and blackmailed me that he will not give me his signature when I refused to pay. Quote was exceeded more than 30%
Quality of his job was acceptable but some cheap… chinese plumber did way better job for me for twice less cost. I believe he lacks some tools as he made twice biger holes in the wall than needed.
"
He is not authrised to sign permits and it took lots of time and nerves to get this job permitted.
Overall experience is very bad and I wouldn\'t recommend Chris to anybody.chris matthews responded:"i just wish if people were unhappy they would put the truth down .. if you saw my van it doesnt lack tools at all .. bottom line council mucked around as per usual and customer got upset with me . i said a verbal quote of 1000 and it was 1100 bout 10 percent .. everyone exagerates when they are angry "Rating by: Nick | Rating posted: 8th Aug, 2011 | Contact: Chris | Job date: Jul, 2011Nick•8th Aug, 2011•More details, one reply…
Communication: 10% | Quality: 30% | Reliability: 10% | Value: 0% -
25%"I am not at all happy with the job Chris did for me. I called him out to look at a pipe under my bath which was blocking up. Once he\'d completed the job, I had to call him back to move the pipe back into its original position as he left it sticking out around foot from the basement wall. When he pulled out the old pipe he broke the concrete surrounding the grid it was attached to on the other side of the wall. The grid has since blocked up and for the first time in the sixteen I have been… living in this house, the water flowed back into the basement instead of out into the garden as it was designed to do because of the breaks in the concrete he created.
He also fitted the new pipe so that it is hanging so far down into the grid that it\'s almost impossible to get an implement down into it to clear it.
I\'m very unhappy with his workmanship and won\'t have him back to repair the new plumbing faults he\'s created.
I chose him off the internet because he belonged to No Cowboys and had good ratings. However, he\'s turned out to be just the opposite."chris matthews responded:"This pipe was under the house and the customer was right there all they had to say was could you please put it against the wall like the last one i was trying to save one fitting for the customer and did not see it as a issue . The old pipe was galv and as kathys husband pointed out the gulley was already cracked so i used a epoxy mortar which you can mould smooth for a awesome finish ...I put all the original concrete back together and joined it with the epoxy so nothing went down the gulley trap at all ..The drainage pipes are eartheware and will have tree roots protruding somewhere along the line or there would have being a fatty build up in the gulley causing the blockage .. purely coincendental..the pipe is easily accesseble and i would have no problem removing the gulley grate and getting my drainunblocking tool in..there are no plumbing faults i have created i simply cut out a galv pipe and replaced with p.v.c . theres nothing that can go wrong and i also clipped and strapped the pipe. p.s i came back at no extra charge to move the pipe exactly where they wanted it "Rating by: Kathy | Rating posted: 13th Jul, 2011 | Contact: Chris | Job date: May, 2011Kathy•13th Jul, 2011•More details, one reply…
Communication: 50% | Quality: 0% | Reliability: 50% | Value: 0% -
100%"I needed urgent work done on our shower & toilet, so I texted Chris asking for a quote, he called me straight back and told me he could be there in 2 hours. He arrived on time, was great to deal with, and explained exactly what he was doing each step of the way. He fixed our shower catcher that had slipped under the house, securing it tightly back into position, he then re-siliconed the bracket to the shower tray, unblocked the pipe, & made sure it drained properly. While under the… house he checked for leaks from the bath, then fixed our toilet which was running and has never worked on half flush. He did all this within the hour for a good price. I\'m very happy and would recommend Chris to any mates looking for a new plumber."Rating by: Anna | Rating posted: 22nd May, 2011 | Contact: Chris | Job date: May, 2011Anna•22nd May, 2011•More details…
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100%"I had an emergency plumbing job, and Chris helped us straight away. We phoned in the morning spoked with him about the job, and he came right on time. He went straight to it, no drama no wasting time. He was done in no time and we are very happy with the job. "Rating by: Liviu | Rating posted: 12th Apr, 2011 | Contact: Chris | Job date: Apr, 2011Liviu•12th Apr, 2011•More details…
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100%"Chris did all the plumbing on my new Pt Chev townhouse - from the mud through to the gutters.
He recommended 1st class fittings, the wet bathroom with two showers works great.
Other trades he recommended were excellent also.
I have used him on all my properties except the Wellington one as to travel time from Auckland but have even considered it as I know I wouldn\'t have to check the job afterward.
For a new build planned in Wellington I will be at least consulting with him for advice.
I… don\'t mind a call on 0211076455 if you want a verbal reference - or would like to view his work.- Pete"Rating by: Pete | Rating posted: 3rd Apr, 2011 | Contact: Chris | Job date: Apr, 2011Pete•3rd Apr, 2011•More details…
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100%(no comment)Rating by: Ron | Rating posted: 30th Mar, 2011 | Contact: Chris | Job date: Mar, 2011Ron •30th Mar, 2011•More details…
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100%"Chris was great! He was communicative, energetic and professional. The job was small, but he came around even sooner than we had expected. I recommend Chris to anyone as a reliable, skillful plumber. "Rating by: Chako | Rating posted: 27th Jan, 2011 | Contact: Chris | Job date: Jan, 2011Chako•27th Jan, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"Chris was great! I actually contacted him through this website, so the text function works well. He kept me in the loop around what time he would arrive, explained why he was doing what he was doing, and left everything clean and tidy. Wouldn\'t hesitate to recommend and will definately use again should the need arise."Rating by: Olivia | Rating posted: 9th Dec, 2010 | Contact: Chris | Job date: Dec, 2010Olivia•9th Dec, 2010•More details…
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 90% -
100%"This is the first time I\'ve used Matthews Plumbing. Chris was great and I would definitely use him again. Excellent coms, reliable, and reasonably priced. "Rating by: Jan | Rating posted: 8th Dec, 2010 | Contact: Chris | Job date: Dec, 2010Jan•8th Dec, 2010•More details…
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95%"Chris is a brilliantworker ,I would recomend to everyone, He worked on my leaking bathroom and had it fixed and working the same day, New shower mixer and repairs to toilet replacing parts which he brought with him. Communication and handleing was great and billing accurate to quote, It is pleaseing to see that in this day and age you still get some honest and hard workers around that dont wont your money but want your patronage, Congratulations, Chris you now have one more life customer, "Rating by: Shane | Rating posted: 29th Nov, 2010 | Contact: Chris Matthews | Job date: Nov, 2010Shane•29th Nov, 2010•More details…
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100% -
0%"Chris was asked to replace a leaking hot water cylinder. He asked the size I wanted and then replaced it. It was dripping at the bottom and he had to come back and fix it. The water pressure was really low and when we had another plumber check on it, we were told Chris had replaced the high pressure cylinder with a low pressure cylinder. When we asked Chris about this, he maintained that he had discussed it with me and I had chosen to go with low pressure. This is totally untrue. He never… discussed it with me. Having spent $1,900 on it, I am faced with another bill to correct his errors. i would not recommend him; he is not reliable or truthful."Chris Matthews responded:"I replaced a low pressure hot water cylinder with a low pressure cylinder and the feltonmix mixing valves will tell you that st away as they are fmu which stands for feltonmix unequal pressure . The leak on the bottom was her tap which i tried to tighten the gland on and informed her that i may need to come back to replace it which i did at no extra cost.I also came back and put a new feltonmix mixer head and plate on designer series to give the tenants a better shower which it did and cleaned the filters out on the inlets to the mixers . I turned up to the job on time and have come back twice and the customer was always informed but did not understand properly regards chris . Matthews Plumbing LTD"Rating by: Kathy | Rating posted: 22nd Nov, 2010 | Contact: Chris | Job date: Oct, 2010Kathy•22nd Nov, 2010•More details, one reply…
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0% -
100%"Chris was great, first time I\'d used the business, but Chris was great. Would ABSOLUTELY use again."Rating by: Sarah | Rating posted: 19th Nov, 2010 | Contact: Chris | Job date: Oct, 2010Sarah•19th Nov, 2010•More details…
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100%"Chris arrived on time, was friendly and communicated well, worked very quickly and efficiently, and the bill seemed very fair. Highly recommended all round"Rating by: James | Rating posted: 18th Nov, 2010 | Contact: Chris Matthews | Job date: Nov, 2010James•18th Nov, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Prompt response, quick worker at a fair price. Very happy with the Service. Matthew Te Atatu south"Rating by: Matthew | Rating posted: 4th Nov, 2010 | Contact: Chris Matthew | Job date: Nov, 2010Matthew•4th Nov, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Good service, second time we\'ve used Chris Matthews and second time that we\'ve been very happy with the work and service. Cheers!"Rating by: Dean | Rating posted: 3rd Oct, 2010 | Contact: Chris | Job date: Oct, 2010Dean•3rd Oct, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
95%"Chris arrived when he said he would. Worked on 3 jobs within the house - fixing 2 toilets and replacing a tap fitting. He was clear about the time it would take, gave good advice and sourced parts quickly. He worked efficiently and with good humour. Would recommend. "Rating by: Emma | Rating posted: 20th Sep, 2010 | Contact: Chris | Job date: Aug, 2010Emma•20th Sep, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90% -
48%"Chris is very good guy. he came to my place around 8:00 to fix a burst pipe underneath a sink in bathroom. When he was fixing the pipe he told me that this pipe needs to be changed when you are renovating your bathroom.
After one week the same pipe burst again. and first he was reluctant to accept that it was the same pipe. but then he came and fixed the pipe without any charge following day.
that Same pipe burst again today....and now he is saying that the whole pipe system needs to be… changed and it will cost us $1000.
i don\'t understand this."Rating by: Abdul | Rating posted: 16th Aug, 2010 | Contact: Chris | Job date: Jun, 2010Abdul•16th Aug, 2010•More details…
Communication: 50% | Quality: 10% | Reliability: 80% | Value: 50% -
88%"very friendly genuine guy - felt quite at ease that I wasn\'t going to be ripped off and seemed really knowledgable
Would recommend highly
"Rating by: Tanya | Rating posted: 9th Aug, 2010 | Contact: Chris | Job date: Aug, 2010Tanya•9th Aug, 2010•More details…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 80% -
100%"Called Chris 6.30pm last night, he arrived just after 9am this morning after texting me to say he was running a few minutes late. Leaky connections on inlet valve fixed and checked within a short time and our water was back on again. Professional and friendly, would deffinitely use again and recommend to others."Rating by: Jo | Rating posted: 7th May, 2010 | Contact: Chris | Job date: May, 2010Jo•7th May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Excellent experience today on time and got straight to the problem, very helpful and I would recommend Chris to any one requiring plumbing work. all the best and will use again most definitely. "Rating by: Dudley Tate | Rating posted: 6th May, 2010 | Contact: Chris | Job date: May, 2010Dudley Tate•6th May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%" As a builder, I expect a high standard of workmanship as well as a professional attitude from my contractors. Chris delivered. He arrived on time, did the job to a high standard and the site was left clean & tidy. Arguably the best service & price I've had from a plumber in some time. Quotes are prompt & invoices well documented. I won't use any other plumber.
Shaun Andrew, SH Andrew - Builder."Rating by: Shaun | Rating posted: 5th Mar, 2010 | Contact: Chris Matthews | Job date: Mar, 2010Shaun•5th Mar, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
13%"Was supplied a verbal quote of a couple of hours for labour then halfway through the job received a labour invoice 4 times higher than was discussed, had to call him back twice to come repair leaks, got a 2nd opinion on his work, changes he suggested was not only illegal but now have to be redone, very disappointing, lesson learned is never get him to do work without written quote."chris matthews responded:"i did not supply a verbal quote of 2hrs i said its going to take alot longer than 2 hrs to redo all his work and start again .the customer had attempted to do his own plumbing. my original estimate was 4times what this customer is claiming was my estimate . i put the pipes where the customer had asked and was not given any plans as i found out later there was no council consent . my work does not have to be redone and if it did i would do it at no extra costing.lesson learned get a contract drawn up with customers as they dont like to pay there bills nowadays "Rating by: Barrie | Rating posted: 3rd Mar, 2010 | Contact: Chris | Job date: Feb, 2010Barrie•3rd Mar, 2010•More details, one reply…
Communication: 50% | Quality: 0% | Reliability: 0% | Value: 0% -
93%"Initial communication could have been better. However, once a time had been agreed for the job to be done, I couldnt fault the service provided. It was a vast improvement on the last plumber I used, and I would feel comfortable using them again.
"Rating by: Kathy | Rating posted: 12th May, 2009 | Contact: Chris Matthews | Job date: May, 2009Kathy•12th May, 2009•More details…
Communication: 70% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Chris was very easy to deal with and sorted out a tricky problem pretty quickly. Highly recommended."Rating by: Vince | Rating posted: 2nd Dec, 2008 | Contact: Chris Matthews | Job date: Dec, 2008Vince•2nd Dec, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%(no comment)Rating by: Mark | Rating posted: 18th Nov, 2008 | Contact: Chris | Job date: Nov, 2008Mark•18th Nov, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
98%"Excellent work. Thanks!"Rating by: Dave | Rating posted: 11th Nov, 2008 | Contact: Chris | Job date: Nov, 2008Dave•11th Nov, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
98%"First class service for a serious situation - blocked sewage line. Chris couldn't complete the job but did arrange for for another company to finish the job and didn't charge for time away from the job trying to find the necessary hardware.
Chris provided a fully detailed invoice as well, and when contacted gave good advice as to where to go next re alleviating a return of the problem.
We won't be looking for another pumber for any future work!!!
"Rating by: Perry | Rating posted: 10th Sep, 2008 | Contact: Chris | Job date: Aug, 2008Perry•10th Sep, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100% -
88%(no comment)Rating by: Neil | Rating posted: 14th Aug, 2008 | Contact: Chris Matthews | Job date: Aug, 2008Neil•14th Aug, 2008•More details…
Communication: 90% | Quality: 80% | Reliability: 90% | Value: 90% -
100%"This was the second time we had used Chris and were more than happy with the service,quality and constant communication."Rating by: Kelvin | Rating posted: 23rd Jul, 2008 | Contact: Chris Matthews | Job date: Jul, 2008Kelvin•23rd Jul, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
95%"I had a blocked toilet and called Chris. He responded within 30 minutes and had the job fixed in no time.
I also got him to fix my leaking supa tub which he did promptly after getting the special washer.
"Rating by: Colin | Rating posted: 13th Jul, 2008 | Contact: Chris | Job date: Jul, 2008Colin•13th Jul, 2008•More details…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90% -
100%"Was very satisfied with response and job done. Certainly happy to recommend Chris."Rating by: Shelley | Rating posted: 29th Jun, 2008 | Contact: Chris Matthews | Job date: Jun, 2008Shelley•29th Jun, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"he was a friendly outgoing guy who explained what was going on in laymens terms and unblocked the drain well as we have not had any recurring problems since then serviced all my dripping taps at minmal cost i was most impressed. "Rating by: Paul | Rating posted: 26th Apr, 2008 | Contact: Chris Mathews | Job date: Apr, 2008Paul •26th Apr, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Unauthenticated ratings (11)
- 100%"I needed my house gutters cleared. Chris was extremely efficient and got onto the job straight away, within 12 hours of my request (It wasnt urgent). The job was completed professionally and at a very reasonable price! I recommened Matthews Plumbing to anyone that wants the job done well, on time and at a competitive rate!"Rating by: Georgie | Rating posted: 20th Jul, 2011 | Contact: Chris | Job date: Jul, 2011Georgie, 20th Jul, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 93%"Had three toilets installed in a house,found Chris very help full and always made contact to keep me up to date with the job.Cheers"Rating by: Dan | Rating posted: 11th Jul, 2011 | Contact: Chris | Job date: May, 2011Dan, 11th Jul, 2011•More details…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 80%
This rating has not been authenticated so it doesn't count towards the overall rating - 90%"Chris helped me promptly when i rang and got on to do a great job for me. He is a very nice person to deal with."Rating by: RALPH DIAS | Rating posted: 23rd Jun, 2011 | Contact: Chris | Job date: Apr, 2011RALPH DIAS, 23rd Jun, 2011•More details…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
This rating has not been authenticated so it doesn't count towards the overall rating - 100%"Really impressed with the service, and explanation of what was done - advice etc.Great to find such an accomodating local tradesman to get the work done. Recommend to anyone with plumbing needs."Rating by: Peter Sellars | Rating posted: 7th May, 2011 | Contact: Chris | Job date: May, 2011Peter Sellars, 7th May, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 100%"Very happy with work. Came to do a quote and finished the job 1.5hrs later. Thanks"Rating by: Alison | Rating posted: 4th Feb, 2010 | Contact: Chris Matthews | Job date: Feb, 2010Alison, 4th Feb, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 88%(no comment)Rating by: Liz | Rating posted: 8th Jun, 2009 | Contact: Chris | Job date: Jun, 2009Liz, 8th Jun, 2009•More details…
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 70%
This rating has not been authenticated so it doesn't count towards the overall rating - 100%"Chris was lovely and a delight to deal with - will use him again for a bigger job were planning."Rating by: Kelly | Rating posted: 9th Mar, 2009 | Contact: Chris | Job date: Mar, 2009Kelly, 9th Mar, 2009•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 98%"Called Chris and he came straight out the same day to evaluate our request. Our second toilet was installed within 4.5 hrs and other work under the house was undertaken. Chris did a much better job than the other plumbers we have had who in my opinion were the true cowboys and could talk the talk but not walk the walk. I would recommend Chris to other people who want their plumbing job done with pride and excellence."Rating by: Janine | Rating posted: 4th Sep, 2008 | Contact: Chris | Job date: Aug, 2008Janine, 4th Sep, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
This rating has not been authenticated so it doesn't count towards the overall rating - 100%"Rang him and on short notice arrived way early in the same day.
Had already explained to me on the phone what could be the problem and was pretty much bang on when he checked it over.
Fixed the prob and for a reasonable price..(discounted for cash! )
Prompt and efficient and very professional. Would definitely use again."Rating by: John | Rating posted: 31st Jul, 2008 | Contact: Chris Matthews | Job date: Jul, 2008John, 31st Jul, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 100%"Chris was great to deal with, turned up when he said he would, new his stuff and advised alternatives to solve problems. Would definitly recommend."Rating by: Robyn | Rating posted: 8th Jul, 2008 | Contact: Chris Matthews | Job date: Jul, 2008Robyn, 8th Jul, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 98%"The job was done professionally and quickly - payment was organised effectivly to help me out and gear was cheap."Rating by: Brent James | Rating posted: 2nd Jul, 2008 | Contact: Chris Matthews | Job date: Jun, 2008Brent James, 2nd Jul, 2008•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
This rating has not been authenticated so it doesn't count towards the overall rating
Primary contact
Chris Matthews
Phone number
021843383
Phone number (alternative)
094164084
Website
www.matthewsplumbing.co.nz
Availability
This week/ASAP
Physical address
62 Luckens Road,
West Harbour,
0618
About us
We are a family owned business with competitive rates. We have a couple of staff members that can do all aspects of plumbing and gasfitting from hot water cylinders, instantaneous water heaters, new builds, and maintenance
We offer a 24 hour call out/7 days for emergencies only.
What we do
Bathroom renovations maintenance and hot water cylinders (gas or electric) are my specialty, tap washers ,new houses ,commercial properties ,new kitchens ,leaking toilets ,leaking basins ,brocken watermains,insinkerators,shower installs,pedestals ,gas maintenance,hob installs, instantaneous water heaters , gas heaters,pumps ,water hammer problems,water tank problems.
Categories we service
Plumbing & Heating, Plumbers / Plumbing Contractors, Hot Water Systems & Repair, Gas Plumbers, Gas Installers / Gas Fitters, Gas Heating, Gas Heater Specialists, Emergency Plumbers, Drain Unblocking, Bathroom Remodelers
Areas we service
Woodhill, Whenuapai, Westmere, Westgate, Westfield, Western Springs, West Harbour, Waterview, Waitoki, Waitakere City and Suburbs, Waitakere City, Waimauku, Waikowhai, Waiatarua, Unsworth Heights, Torbay, Titirangi, Te Atatu, Taupaki, Tamaki, Takapuna, Swanson, Sunnyvale, Sunnynook, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rosedale, Auckland, Riverhead, Remuera, Ranui, Ponsonby, Point Chevalier, Parnell, Parakai, Oratia, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Meadowbank, Massey, Mairangi Bay, Lynfield, Lincoln North, Laingholm, Kumeu, Kelston, Huia, Huapai, Hobsonville, Hillsborough, Hillcrest, North Shore, Hibiscus Coast Area, Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Helensville Area, Grey Lynn, Greenhithe, Green Bay, Glenfield, Glendene, Glen Eden, Forrest Hill, Edmonton, Dairy Flat, Coatesville, Central Park, Castor Bay, Campbells Bay, Browns Bay, Blockhouse Bay, Birkenhead, Birkdale, Beach Haven, Bayswater, Balmoral, Avondale, Auckland City and Suburbs, Auckland Central, Albany
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%