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Michies Automotive Services / Vehicle and automotive servicing, repairs and mechanics in Takapuna

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  • 0%
    "Terrible experience, got a failed WOF because of a barely damaged rear seat seatbelt. By their recommendation I went to ask for second opinion but then everybody looked at it like 'this is crazy, who sent you for this' because the belt is not damaged but nobody wanted to write this in an official letter which is what these guys requested. VTNZ guy here was literally comparing the seatbelt damage with a piece of torn paper like the two were the same thing, talk about competence... You can see in the image the amount of damage to the belt http://prntscr.com/h9n66m.

    Waste of money for this WOF, would recommend skipping this place for this.
    "
    Rating by: Miodrag  |  Rating posted: 13th Nov, 2017  |  Contact: Miodrag Dukic  |  Job date: Nov, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Miodrag13th Nov, 2017More details…
  • 0%
    "Sorry to only award one star, but management has changed at Michies Takapuna. I'd been a dedicated, happy customer for years, but will never be going back.
    I booked a service for my car, plus one small job that needed attending to. It should have been a simple visit, but the person in charge kept pushing to add more and more work, at considerable expense. They even tried to make me sell the vehicle.
    That's fine, I can just say no. However, my saying no to the extra jobs was obviously a problem. When I collected my car after the service, I certainly hadn't got what I paid for. Lubricant had been drained and not refilled, and the car was actually risky to drive....I had to go elsewhere for a correction, at considerable expense.

    This is is no way a condemnation of the staff. They've always been good in the past, but I would caution people to be very wary.
    "
    Rating by: Lyn  |  Rating posted: 2nd Jan, 2017  |  Contact: Manager  |  Job date: Jun, 2016
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Lyn2nd Jan, 2017More details…
  • 100%
    "Booked the car in for a service today. First in at 7.30 am. Wanted it done quickly. They rang me at 8.45. All done. First class indeed and the car feels good.,"
    Rating by: Colin  |  Rating posted: 31st Aug, 2016  |  Contact: Colin harper  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Colin31st Aug, 2016More details…
  • 100%
    "I booked the car in for an aircon regas but, the weekend before it was due to go in, it failed its WOF due to a leaky exhaust and loose bearings. A quick call and it was booked in to get these fixed too. I also went for a cooling system flush, brake fluid flush and a full service.

    Due to being busy at work I dropped the car off in the evening and left the keys in the drop box. The next day I had quotes for fixing it and gave my go-ahead; I was able to pick up the car later that day when the work had been done for a reasonable amount of money.

    Unfortunately they were not able to regas my aircon due to it having an old system but were very apologetic about this.

    All in all I highly recommend and will be taking my other car (which needs an exhaust repair too) to them next week!
    "

    Rating by: James  |  Rating posted: 22nd Jul, 2011  |  Contact: Exhaust Repair, Bearing Tightening, Air Con Regas, Service  |  Job date: Jul, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    James22nd Jul, 2011More details…
  • 95%
    "Job was great, only a wof check, but they said they'd txt me when it was finished, but I had to call up at EOB to find out that it was already done."
    Rating by: Caz  |  Rating posted: 2nd Mar, 2011  |  Contact: Gary  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Caz2nd Mar, 2011More details…
  • 90%
    "Outstanding customer service, under difficult circumstances.

    Ivan has fantastic product knowledge and is very customer focused and friendly. His communication and assistance was terrific and the effort he went to to personally attend to some of our issues was second to none.

    I cannot rate him and Michies Automotive highly enough.

    I am now a permanent customer as are as many of my family and friends as I can tell."

    Rating by: Roger  |  Rating posted: 8th Feb, 2010  |  Contact: Ivan  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 90%  |  Reliability: 80%  |  Value: 90%
    Roger8th Feb, 2010More details…
  • 100%
    "Moved from Wgtn to Auck and needed a new mechanic/garage. Found them in the phone book. Gave excellent free advice over the phone, prior to booking the car in. While carrying out the job, they phone me on stuff that needed fixing. ie. 2 rear tyres. They even sourced the tyres and took the vehicle to get new tyres. Hardly charged a thing for doing it. Well definitely use them as my garage of choice. "
    Rating by: Nath Gain  |  Rating posted: 19th Jan, 2008  |  Contact: Oil /Lube And Pre Holiday Check  |  Job date: Dec, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nath Gain19th Jan, 2008More details…
  • 100%
    "job well done with machining my brakes all 4 wheels,."
    Rating by: Tony Ah Tong  |  Rating posted: 30th Aug, 2006  |  Contact: Michies Automative  |  Job date: Aug, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tony Ah Tong30th Aug, 2006More details…