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Midas Car Care - Grafton / Vehicle and automotive servicing, repairs and mechanics in Grafton

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  • 100%
    "Awesome job, no overcharging, found the fault no one else could, thanks a million"
    Rating by: george  |  Rating posted: 3rd Mar, 2018  |  Contact: Sharm  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    george3rd Mar, 2018More details…
  • 100%
    "Recently visited Midas Grafton. Very friendly new owner and helpful staff. Very convenient location. Hassle free. They even did complementary car drop off for me. Recommend to all working around Grafton area. Definitely would go back there again."
    Rating by: Angella  |  Rating posted: 28th Sep, 2017  |  Contact: Sharm  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Angella28th Sep, 2017More details…
  • 0%
    "Be Warned !!! Everything about this company was an issues.

    The original quote was $150 over what he said over the phone & he could not reset my BMW service light !
    Unfortunately 2 days after my car was service l noticed a dent on my car bumper! It had hit something red .
    So I called Midas Grafton and asked them what colour there hoist are (Andrew said Red) I took my car back to them & showed Andrew the damage, he really couldn’t understand why I was so upset & told me to call the manager Robin.

    I took my car to the panel beaters & it was going to cost $1000 to get the bumper fixed – so now I have a damaged car & my service light is still on grrrrrrrrrrr

    I called the manger of the Grafton & Albany store, & he would not take any liability for the damage to my car.

    I now have to complete an insurance claim form & my excess is $300 ! what a hassle.

    After e-mails & phone calls I did however get $200 from Midas.

    A shocking experience to date, Midas hasn’t been favourable & will NEVER take my car back to them.

    Very disappointed.

    Rating by: Sarah Brodie  |  Rating posted: 22nd Jun, 2012  |  Contact: Andrew & Robin   |  Job date: Apr, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Sarah Brodie22nd Jun, 2012More details…
  • 3%
    "I had used this place before and was very happy with the Indian guys work. He was very well mannered and did a fantastic job.
    However, they have a new white guy in and he is a shocker. I had to take the car somewhere else and still got charged a fortune by Midas and this guy.
    Will not use midas ever ever again after this experience and will be telling everyone to avoid aswell.
    Rating by: Jon  |  Rating posted: 25th Apr, 2011  |  Contact: The New Guy  |  Job date: Apr, 2011
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 0%
    Jon25th Apr, 2011More details…

Unauthenticated ratings (1)

  • 0%
    "I am one of several people who purchased a service voucher for Midas auto service services on the corner.

    My experience with obtaining a WOF and a Premium service, has caused me to ask for a refund.

    The WOF is not done at VTNZ as promised. It is done through a mechanic in Newmarket. My car failed its warrant and I was quoted between $200 and $300 work and parts.
    I was not convinced so took my car to VTNZ myself where it flew through with no requirements..just the front lamps will need brightening up before the next warrant.

    I recommend caution.

    Definitely get your own warrant!

    Yesterday I received my refund which was paid in cash to me at Midas. I was given no apology and I was treated as though I was a problem. It had taken quite some time to get any agreement about a refund, and it wasn’t until I got angry on my sixth call that anything was done.

    If any of you have the voucher, I suggest you get your money back, or get another mechanic to recheck your vehicle for any work that is recommended.

    Rating by: Christine  |  Rating posted: 12th Aug, 2010  |  Contact: Gordon  |  Job date: Aug, 2010
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Christine, 12th Aug, 2010More details…