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Negawatt Resources Ltd / Home Insulation

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  • 50%
    "I recently had Air-cell underfloor insulation installed by Negawatt. Although not the cheapest suppliers of insulation, I was impressed by their particular product. Initially, we had a few hiccups - on the day we had arranged to start work - the installers called mid-afternoon to say they couldn't make it. Then the next day, they had a quick look and said the job required a bit of excavation (at additional cost) before they'd be able to install. Not sure why this wasn't in the initial quote? However, after an email expressing my disappointment in their performance and outlining what I had expected, they actually did a prompt and professional job. They provided information about the product and solutions for a tricky bit of floor that overhangs the foundations. The installers did a tidy job and left the place clean at the end of the day. I'm pleased with the work they did. I'd just recommend pretty proactive communication if choosing to work with them."
    Rating by: Hilary   |  Rating posted: 31st Oct, 2008  |  Contact: Grant Dunford  |  Job date: Oct, 2008
    Communication: 20%  |  Quality: 80%  |  Reliability: 20%  |  Value: 80%
    Hilary 31st Oct, 2008More details…
  • 3%
    "While thye are very good (or rather smooth talking) at sales their delviery is extreemly bad.

    After promies they were several months late starting and took over 4 months to finish a small job.

    Their communications - we always had to contact them (except when they wanted payment!) - huge number of excuses .

    AND - recently discovered they covered over vent to dryer - which is dangerous.

    Poor staff - perhaps the products are OK but never use them!!"

    Rating by: Lew  |  Rating posted: 4th Oct, 2008  |  Contact: Barry Rogers  |  Job date: Dec, 2007
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 10%
    Lew4th Oct, 2008More details…
  • 28%
    "Our experience with the company was similar to the other comment. We did manage to have their insulation product installed (after several false starts), and it seems to do the job as quoted. But their company is hopelessly unorganised. We engaged them to provide recommendations, energy audit and energy consulting they call it, but the first report we received (from Barry Rogers) was not only addressed to the wrong people, but so general you could get more information from the internet. After waiting several months (and withholding payment for the installation) the second report from Grant Dunford was nearly as bad. There was no cost savings information, benefits information or just about any other detail you would need in it. We gave up and have now paid them. But we certainly are disappointed in the consulting side and the false promises. We also thought that owing them nearly $3000 for those months would inspire them to complete their promises, but it didn't. We wouldn't recommend them to others so as not to go through the same frustrations."
    Rating by: Steven Molotsky  |  Rating posted: 21st Nov, 2007  |  Contact: Grant Dunford  |  Job date: Aug, 2007
    Communication: 0%  |  Quality: 30%  |  Reliability: 40%  |  Value: 40%
    Steven Molotsky21st Nov, 2007More details…
  • 20%
    "This company has great products, but is utterly disorganised. They specialise in insulation and energy efficiency, and they seem to know what they're talking about, but couldn't manage to actually schedule my job in more than four months. Just getting someone to return a phone call is an exercise in futility, getting a quote took more than two months and at least half a dozen phone calls. After I'd said yes to the quote, I waited ... and waited .... and waited .... Months later, I'm still waiting for a date when the work can be done.

    Barry Rogers is perhaps the most inventive excuse-maker I've ever met. He's always got a delightfully long-winded story about why he couldn't return my phone call, why he isn't near his diary right now, how difficult it is to get qualified tradespeople, how the phase of the moon is interfering with the insulation industry .... as a source of information on when work will commence, he's utterly useless, but as a teller of shaggy dog stories he's truly a giant in his field.

    I would have liked to do business with these guys, as their range of products is excellent. But after more than four months of waiting and no end in sight, I've given up. They're truly hopeless. Avoid like the plague.
    Rating by: Kent  |  Rating posted: 25th Jul, 2007  |  Contact: Barry Rogers  |  Job date: Jul, 2007
    Communication: 0%  |  Quality: 30%  |  Reliability: 0%  |  Value: 50%
    Kent25th Jul, 2007More details…

Phone number

Physical address
Level 1, 130 Hutt Rd

Categories we service
Home Insulation

Areas we service
Petone, Lower Hutt