• 100%
    "We just had our carpets cleaned by Steam n Dry. This is a fantastic business: we have found our carpet cleaners! Rose was incredibly quick in getting back to me and setting up an appointment was very easy, even though my wife and I have difficult schedules to accommodate (we are both teachers and can't be home during the day at all).

    Anthony was early to our appointment, knowledgeable, and really took the time to figure out the best way to clean our carpets--we had a very angry cat who had peed on practically every inch of our house. He cleaned two stories of carpet as well as all of the stairs in about an hour and a half for a very reasonable price. We are so thrilled with the results!"

    Rating by: Fred  |  Rating posted: 3 days, 23 hours and 8 minutes ago  |  Contact: Fred Winston  |  Job date: Jan, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3 days, 23 hours and 8 minutes agoMore details…
  • 98%
    "It took them about 20 minutes to find me being that I live in a huge apartment complex on the third floor. *Sorry guys*

    Despite a little miscommunication on my side by forgetting to mention I was on the third floor they were extremely professional, figured out their game plan & got straight to work.

    The gentleman that came to clean my carpet today were fantastic! You can tell they really love what they do because they took the time to get all the stains out. Plus a added a super huge area rug & the after looks amazing! Beware of my before's I have a toddler who loves to ask for juice to throw on the carpet & a puppy in training.

    Highly recommend Steam n Dry. The gentleman I dealt with today were very nice & weren't creep out by me staring at their every move. Thank you very much!

    Rating by: Claire  |  Rating posted: 8th Jan  |  Contact: Claire Hamrick  |  Job date: Jan, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th JanMore details…
  • 100%
    "I call them few times with all sorts of questions (I had to do my due diligence). The representative on the phone was kind and patient with me. When she couldn't answer any more technical stuff, she had the technician give a call personally and we managed to work things before he came. When the team arrived they did everything as expected. They explained the situation to me, got my OK and started working. Within a couple of days, all was like new, fresh carpets, and good smell."
    Rating by: Hanna  |  Rating posted: 22nd Dec, 2018  |  Contact: Hanna L.  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Dec, 2018More details…
  • 100%
    "This is a great carpet cleaning company and I would recommend them to my friends, family, and anyone else I know. Thank you Dale! Best customer service + best carpet cleaning service = happy/repeat customer!!!"
    Rating by: Shanti  |  Rating posted: 9th Nov, 2018  |  Contact: Shanti Williams  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Nov, 2018More details…
  • 100%
    "As recommended by my property manager - Daniel at Steam n Dry done a fantastic decontamination steam extraction p cleaning following my last tenants. Passed tests, great carpet cleaning. Thanks again guys I will recommend you"
    Rating by: Mitchell  |  Rating posted: 8th Nov, 2018  |  Contact: Daniel Wallace  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2018More details…
  • 93%
    "Great bunch of lads, thanks again for all your help. You technicians have all been so easy to deal with during these move in and move out cleans and repairs. Competitive pricing, not the cheapest but certainly fair for the work undertaken."
    Rating by: Liam Taylor  |  Rating posted: 3rd Nov, 2017  |  Contact: Liam  |  Job date: Oct, 2017
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    3rd Nov, 2017More details…
  • 25%
    "NZ Carpet Steam N Dry steam cleaned a large rug and 2 x couches for us. They did an absolutely terrible job! The couches are a light beige colour and they looked dirty and uneven after they were cleaned. I asked them to come back and have a look - they said the couches were stained and that was the best they could do. I put the couch covers in the washing machine and they came out looking great. I then cleaned the rest of the couches myself and they came up much cleaner. Their machine also broke while they were here and left a large oil stain on our driveway. I would definitely NOT recommend this company."
    Rating by: Alana  |  Rating posted: 19th Feb, 2014  |  Contact: .  |  Job date: Sep, 2013
    Communication: 70%  |  Quality: 0%  |  Reliability: 30%  |  Value: 0%
    19th Feb, 2014More details…
  • 0%
    "cleaned a lounge suite and left it looking like a zebra, when I phoned the cleaner he advised it was his tool, and it would fade eventually.
    when speaking to the owner Graham he said I had to prove he did it.
    An unacceptable job, service poor and would advise Against using Auckland steam and dry they don,t care
    Rating by: Lydia  |  Rating posted: 16th Oct, 2012  |  Contact: Graham Stevens  |  Job date: Oct, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    16th Oct, 2012More details…
  • 20%
    "The carpet cleaning was ok. I was quite happy with the results until I went into my garden the next morning and found a huge pile of wet carpet dust/gunk on the grass, I had to scoop them up and throw them away. It was a mess! Have emailed the company but no response either. I found the garden hose outside my garden this morning. He did not roll it up and put it back to where he found it. I'm heavily pregnant as well and this is really annoying. I had to drag it to the back myself and roll it back up. I have not heard any apologies from the company and am now utterly disappointed with the service. Not recommended"
    Rating by: Viv  |  Rating posted: 7th Sep, 2012  |  Contact: Unsure  |  Job date: Sep, 2012
    Communication: 10%  |  Quality: 10%  |  Reliability: 50%  |  Value: 10%
    7th Sep, 2012More details…
  • 13%
    "I was extremely displeased with this company as they canceled the job three times in as many days with very little notice given. One contractor even turned up to one appointment with the van, only to tell me they weren\'t going to do the job and had asked another contractor to do it the next day instead. I feel that more effort should have been made to the service commitment they so readily advertise on their website."
    Rating by: Sonya  |  Rating posted: 9th Mar, 2008  |  Contact: Mary Stephens (Office Manager)  |  Job date: Mar, 2008
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    9th Mar, 2008More details…

Unauthenticated ratings (3)

  • 100%
    "Great result, my carpets look like new again. Thanks again"
    Rating by: Maria  |  Rating posted: 21st Nov, 2010  |  Contact: Mary Stephens  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Maria, 21st Nov, 2010More details…
  • 95%
    "Great value carpet clean"
    Rating by: Lisa  |  Rating posted: 13th Sep, 2010  |  Contact: Gavin Wallace  |  Job date: Sep, 2010
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Lisa, 13th Sep, 2010More details…
  • 100%
    "Best carpet cleaning service ever"
    Rating by: Maria  |  Rating posted: 1st Nov, 2009  |  Contact: Graeme Stephens  |  Job date: Oct, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Maria, 1st Nov, 2009More details…

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