NZ Carpet Steam N Dry / Pest control & inspections in West Harbour

Is NZ Carpet Steam N Dry your business?
  • 25%
    "NZ Carpet Steam N Dry steam cleaned a large rug and 2 x couches for us. They did an absolutely terrible job! The couches are a light beige colour and they looked dirty and uneven after they were cleaned. I asked them to come back and have a look - they said the couches were stained and that was the best they could do. I put the couch covers in the washing machine and they came out looking great. I then cleaned the rest of the couches myself and they came up much cleaner. Their machine also broke while they were here and left a large oil stain on our driveway. I would definitely NOT recommend this company."
    Rating by: Alana  |  Rating posted: 19th Feb, 2014  |  Contact: .  |  Job date: Sep, 2013
    Communication: 70%  |  Quality: 0%  |  Reliability: 30%  |  Value: 0%
    19th Feb, 2014More details…
  • 0%
    "cleaned a lounge suite and left it looking like a zebra, when I phoned the cleaner he advised it was his tool, and it would fade eventually.
    when speaking to the owner Graham he said I had to prove he did it.
    An unacceptable job, service poor and would advise Against using Auckland steam and dry they don,t care
    Rating by: Lydia  |  Rating posted: 16th Oct, 2012  |  Contact: Graham Stevens  |  Job date: Oct, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    16th Oct, 2012More details…
  • 20%
    "The carpet cleaning was ok. I was quite happy with the results until I went into my garden the next morning and found a huge pile of wet carpet dust/gunk on the grass, I had to scoop them up and throw them away. It was a mess! Have emailed the company but no response either. I found the garden hose outside my garden this morning. He did not roll it up and put it back to where he found it. I'm heavily pregnant as well and this is really annoying. I had to drag it to the back myself and roll it back up. I have not heard any apologies from the company and am now utterly disappointed with the service. Not recommended"
    Rating by: Viv  |  Rating posted: 7th Sep, 2012  |  Contact: Unsure  |  Job date: Sep, 2012
    Communication: 10%  |  Quality: 10%  |  Reliability: 50%  |  Value: 10%
    7th Sep, 2012More details…
  • 13%
    "I was extremely displeased with this company as they canceled the job three times in as many days with very little notice given. One contractor even turned up to one appointment with the van, only to tell me they weren\'t going to do the job and had asked another contractor to do it the next day instead. I feel that more effort should have been made to the service commitment they so readily advertise on their website."
    Rating by: Sonya  |  Rating posted: 9th Mar, 2008  |  Contact: Mary Stephens (Office Manager)  |  Job date: Mar, 2008
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    9th Mar, 2008More details…

Unauthenticated ratings (3)

  • 100%
    "Great result, my carpets look like new again. Thanks again"
    Rating by: Maria  |  Rating posted: 21st Nov, 2010  |  Contact: Mary Stephens  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Maria, 21st Nov, 2010More details…
  • 95%
    "Great value carpet clean"
    Rating by: Lisa  |  Rating posted: 13th Sep, 2010  |  Contact: Gavin Wallace  |  Job date: Sep, 2010
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Lisa, 13th Sep, 2010More details…
  • 100%
    "Best carpet cleaning service ever"
    Rating by: Maria  |  Rating posted: 1st Nov, 2009  |  Contact: Graeme Stephens  |  Job date: Oct, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Maria, 1st Nov, 2009More details…

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