ON THE GO EASTGATE / Automotive servicing, repairs and mechanics

Is ON THE GO EASTGATE your business?

ON THE GO EASTGATE is unregistered. Before hiring them, consider these registered businesses nearby:

  • 40%
    "On the Go at Linwood, it would seem have a reputation for bad practice. This I discovered for myself. I took my car in for a warrant over Labour Weekend. I was a bit desperate to get it done as we needed it for work the following Tues. As expected I had quite a wait - 2 hours. It was finally put through and it failed due to wiper streaks, a blown bulb on the rear rego light and front brake pads. I was told there were so worn it was unsafe to drive. I replaced the blades on the Sunday myself and couldn't find fault with the bulb as it was clearly going. My intention was to get the pads done at On the Go who told me they would be open Sunday and all their signs indicated this. And they seemed very keen to secure the work, telling me they could do a full service. However, they were shut all day. I did get an appt to get the front brake pads done on the Tues at another place I had used before. The mechanic there told me he would have passed them, although they may have failed next time. Certainly, they were not unsafe and I actually saw the pads and they were clearly not excessively worn. I take the vehicle back in for a re-check, very unhappy with the service and also because I had found other mentions of this practice by them on the internet. The mechanic at the other place also said he had heard bad things about this business as well. I was late bring my car back for a recheck and John, the reception guy made it very clear he thought I was out of order for coming in late. He was rude and obnoxious. My gander was up by then as well, as I felt I had been done over to some degree. So John starts to inspect car - and here is the worst park in my account, he now fails the front headlight for having a cover that was not allowing enough light through, which, just three days ago was fine. He also failed my wiper blades which were brand new. There were two significant streaks coming from them on the screen. I lifted them up and there were two small bits of rubber stuck there which, when removed, made them work perfectly. He was clearly there to get under my skin. He quoted me distances that lights must travel and rego plate be seen by and then waved me off to sort it out. Two days later my wife took it back and got the warrant. While she was in there she overhead another conversation with a customer who was also unhappy with the service and exchanged 'rip-off' whispers with him. Stay away from this outfit. They are no good and I would expect will be out of business sometime in the future. You cannot treat customers this way."
    Rating by: Phil  |  Rating posted: 25th Oct  |  Contact: Unknown  |  Job date: Oct, 2018
    Communication: 20%  |  Quality: 10%  |  Reliability: 80%  |  Value: 50%
    25th OctMore details…
  • 100%
    "Great team at On the go Eastgate communication is the best we have ever had, workmanship is really great and everything was done on time .You simply couldnt find a better team for all your car repairs, wof and service.
    I will be back and spreading the word !
    Thanks so much
    "
    Rating by: Amy  |  Rating posted: 20th Oct  |  Contact: Amy Davidson  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th OctMore details…
  • 25%
    "cowboys failed my wof said i need work done that did notHAD A FELLING ,so i went some where diffrent and it past,he found other miner faults not the ones they found."
    Rating by: melody  |  Rating posted: 25th May  |  Contact: unkown  |  Job date: May, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 100%  |  Value: 0%
    25th MayMore details…
  • 50%
    "This is a franchise and live up to the reputation of one. These guys are cowboys who are interested in obtaining your money for as little quality service as possible. They're a bunch of money grabbing, rude guys who shouldn't operate this service. Taye didn't call when car was ready nor did they call when they did extras on my car!!!!!!"
    Rating by: Lisa  |  Rating posted: 14th Jan  |  Contact: Manager   |  Job date: Jan, 2018
    Communication: 20%  |  Quality: 70%  |  Reliability: 70%  |  Value: 40%
    14th JanMore details…
  • 0%
    "I was disgusted by the service I received at On the Go Eastgate. they were late, rude and dishonest. They failed to give me a warrant of fitness after having the necessary repairs done to my car at an alternative mechanics. I then took my car to VTNZ who passed the car with no issues. Avoid them at all costs!!!!!!!"
    Rating by: Sheryl  |  Rating posted: 20th Jun, 2017  |  Contact: Manager of the business  |  Job date: Jun, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    20th Jun, 2017More details…
  • 100%
    "no comments, just thank you!"
    Rating by: Sorin  |  Rating posted: 20th Feb, 2007  |  Contact: Scott  |  Job date: Dec, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Feb, 2007More details…
  • 100%
    (no comment)
    Rating by: Courtenay  |  Rating posted: 10th Feb, 2007  |  Contact: Unknown - Inspecter Number: A03017  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Feb, 2007More details…

Unauthenticated ratings (1)

  • 100%
    "great sevice by matt really friendly"
    Rating by: Rod   |  Rating posted: 11th Feb, 2007  |  Contact: Matt  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Rod , 11th Feb, 2007More details…

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