Orewa Car Services

Ratings

5%

"My dad (living with me) got a quote for a simple muffler repair and it was high, they told him it was just inflated (over $600!) to make sure they didn't get a surprise at the end. When he went to pick it up they tried to charge him over another $200!!! told him they had been working on it all day and had to bend pipes. its his campervan so he was walking around the place all day and knew this was not true. not only lying but ripping off pensioners. They sounded so kind and helpful on the… phone. Could not believe anyone behaves like this. Use at your own risk. Shared on Neighbourly and had so many similar experiences of bullying and overcharging sent back to me!"
Rating by: Allen | Rating posted: 1st Aug | Contact: Dan | Job date: Jul, 2018
Communication: 0% | Quality: 20% | Reliability: 0% | Value: 0%
Allen•1st Aug•More details…
8%

"From start to finish this was a nightmare. They were asked to look at a problem with overheating and also a leak from the water pump area.. they promptly found a couple of issues and advised the repairs would be around $1000.. i winced a little but thought id just get it sorted.. i had to advance them $500 to buy parts which i thought was a little odd but understand they have cash flow problems. I got a bill for 1500 odd dollars in the end and although i was furious with the deception i paid… and left cursing myself that i didnt listen to the warnings i got about this business. My first drive the car overheated exactly as it had befor being taken to them! On returning the car they said they would sort it.. 2 days later they tell me the radiator is stuffed and they need to get a new one! $600!!!! I asked how it was that the radiator had been flushed according to the invoice i originally had and this wasnt discovered? The radiator specialist they outsource to normally actually told me there is no way that radiator could have been flushed without the blockage (85% blocked) being obvious.. the original invoice was not a reflection of the work done.. i had been absolutely scammed. They refused to release the car untill i paid the 600 and whats more even after being specifically asked not to put the car through a warrant check they did. They then loaded suspension as a fail and fully expected to do the suspension for me lol

Im staggered by the fact that they still have customers and even more that some seem happy. The thing is though that for most they are trusting and think the work has been done.. i shudder to think what lurks in your engine bays that you dont know about....yet"
Rating by: Duncan | Rating posted: 1st May, 2017 | Contact: Bobby | Job date: Feb, 2017
Communication: 10% | Quality: 10% | Reliability: 10% | Value: 0%
Duncan•1st May, 2017•More details…
0%

"Really bad service. Made appointment for LPG warrant of fitness only to get there and be told they couldn't do it. Didn't call us to cancel and when I spoke to them they said the inspector had to leave because blocked drain at home and they didn't check the roster. Won't be gong back there and the guy hung up on me when I was asking why they couldn't have done it. Rude and arrogant."
Rating by: Toni | Rating posted: 8th Apr, 2015 | Contact: Jason | Job date: Apr, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Toni•8th Apr, 2015•More details…
8%

"I took my car in for investigation/repair of the airconditioning system and asked the receptionist to make sure they called me with a cost before they started work on the repair as I expected it would be expensive.
The garage charged 4178 for finding where the fault is and estimated $2000 for the repair. I took my car to another garage. They found the fault in 10 minutes while I waited at no charge. I feel I have been badly overcharged by Orewa Car services. I made a complain and they wrote… to apologise for any misunderstanding but made no offer to reduce the charge. I wrote back saying the next garage i went to located the fault for no charge in 10 mins but they have not replied."
Rating by: helen harding | Rating posted: 8th Jan, 2015 | Contact: Orewa Car Services | Job date: Dec, 2014
Communication: 20% | Quality: 0% | Reliability: 10% | Value: 0%
helen harding•8th Jan, 2015•More details…
100%

"I would not hesitate in recommending Jason and his team at Orewa Car Services. They went well beyond expectations in solving a fairly complex ABS/ASC problem with my vehicle. Communication throughout the process was clear and constant and the overall service I received was excellent. I can\'t thank you guys enough! Cheers."
Rating by: Brian | Rating posted: 17th Sep, 2012 | Contact: Jason | Job date: Sep, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brian•17th Sep, 2012•More details…
90%

(no comment)
Rating by: Alex | Rating posted: 26th Jan, 2012 | Contact: Jason Mills | Job date: Dec, 2011
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 80%
Alex•26th Jan, 2012•More details…
90%

"I was rapt with the service I received at Orewa Car Services. They were extremely easy to deal with, regularly communicated with me during the process and were clear about the what was required and how much it would cost. I will definitely be recommending them to others. :-)"
Rating by: Mel | Rating posted: 16th Oct, 2011 | Contact: Jason | Job date: Oct, 2011
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 80%
Mel•16th Oct, 2011•More details…
100%

(no comment)
Rating by: Jacqueline | Rating posted: 13th Oct, 2011 | Contact: Jacky Stevenson | Job date: Feb, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jacqueline•13th Oct, 2011•More details…
95%

"Took a little longer than i thought but overall an excellent job done and i\'d rather get it done right !
In future, i\'ll definitely use them again as i believe Orewa Car Services is a trust worthy company, no nonsense and will make the right decisions regarding your vehicle."
Rating by: Karla | Rating posted: 13th Oct, 2011 | Contact: Jason Mills | Job date: Oct, 2011
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Karla•13th Oct, 2011•More details…
100%

"Came in after dealing with 2 other garages that couldn\'t diagnose my car and was very satisfied with their quality and service.
Courtesy car had been organised, i was contacted before extra work needed carrying out and my car was ready on time as promised. Great job and very nice workmanship.
10/10"
Rating by: Aaron Mason | Rating posted: 11th Oct, 2011 | Contact: Kurt And Jason | Job date: Oct, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Aaron Mason•11th Oct, 2011•More details…
95%

"My car was overheating and I took it to Orewa Car Services. I was really happy with how quickly they fixed the problem and kept me informed of the price the whole way. I was from out of town and they sent a mechanic to pick-up my part so my car could be turned around in the same day. I highly recommend them. Thanks guys."
Rating by: Jennie | Rating posted: 17th Sep, 2011 | Contact: Jason | Job date: Aug, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Jennie•17th Sep, 2011•More details…
95%

"I had problems with my vehicle that I took to another workshop without a solution. The tema @ orewa car services know their stuff. Very professional from beginning to end. I was well informed throughout the process. I highly recommend!!!!"
Rating by: Annette | Rating posted: 11th Sep, 2011 | Contact: Paula/Jason | Job date: Aug, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Annette•11th Sep, 2011•More details…
15%

"I took my VW to them after they told me they where experts in VW especially electronics and charging systems.
I told them the car was over charging and that the voltage regulator needed looking at. All they did was charge me $182 to reset the computer. Less than an hours work, The day I picked the car up it broke own again on the motorway. With exactly the same issue. I then took the car to another repaired and they found the issue with the voltage regulator and fixed it correctly.
Orewa Car… services are a rip off, and incompetent. There neglect has not only cost me to have the car repaired twice but a new battery also.

NEVER USE Orewa Car Sercices!!!"
Rating by: James | Rating posted: 19th Dec, 2010 | Contact: Wayne | Job date: Dec, 2010
Communication: 10% | Quality: 0% | Reliability: 50% | Value: 0%
James•19th Dec, 2010•More details…

Orewa Car Services / Automotive servicing, repairs and mechanics in Orewa

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