Ozone Air Ltd
Heat Pump in Browns Bay

"The team at Ozone went above and beyond to deliver exactly what we wanted. They were the only business to provide a quote based on our actual requirements, and they worked efficiently within a tight timeframe while we had scaffolding in place for access. Friendly, professional, and reliable - I wouldn’t hesitate to use Ozone Air again. Six months later and it's perfectly fit for purpose, we couldn't be happier!"

1 day, 22 hours and 39 minutes ago  •  Rating by: Isabel  •  Contact: Michael & Dennis  •  Job date: Jan, 2025

"I was very impressed with the work by Ozone Air Ltd. They were thoroughly professional in their communications, made excellent recommendations, kept to the planned schedule, and did a beautiful installation. I really appreciated their attention to detail and their recommendation to consider a water heat pump also. I have now had some months to test out the equipment and I am absolutely delighted with the results."

11th Jun  •  Rating by: Sarah  •  Contact: Michael  •  Job date: Jan, 2025

"These guys are awesome. I had them came in to install a heat pump and perform some general maintenance work and I admire their attention to detail. The end result is a neatly done job and a very satisfied customer :)"

28th Mar  •  Rating by: Simon  •  Contact: Michael & Dennis  •  Job date: Mar, 2025

"WARNING WARNING IMPORTANT!! Please read this feedback to ensure you do not have same issue we had!! Make sure you discuss UPFRONT when you are getting a unit serviced by these guys what they will be charging you for any refrigerant per gram that your unit may require topping up by. Michael had been a bit vague about this from an initial discussion. Michael then topped up our unit with 350g of refrigerant/freon R410a and then proceeded to tell me it was going to cost $5 per gram. Ie a total of $1750!! I was rather colorful in my expression of surprise at this as you can imagine. I quickly did some desktop research and found out this refrigerant (R410a) retails for about 23c per gram (and Michael probably gets it for a whole lot less than this). After further discussion Michael claimed the $5 per gram was an innocent mistake and he meant to say it was 50c per gram for the top up.!!
To me this seemed like a very very big mistake from someone who is daily servicing and topping up air conditioning units and should be totally familiar with the price of refrigerant. (He had at least 2 cannisters in the back of his van!). Therefore I implore anyone dealing with this guy to ensure you clarify up front what any refrigerant will be costing you that your machine may require. Apart from this rather unpleasant and unnecessary experience (which I maybe naïve giving them the benefit of the doubt), I cant fault their overall workmanship."

16th Mar  •  Rating by: Mark  •  Contact: Michael and Dennis  •  Job date: Mar, 2025

"I had Ozone Air install 3 new heatpumps into my house. Michael and Dennis came very quickly to quote, and had the whole thing installed very promptly in a matter of days. They are extremely hard workers, their price was good and they did a perfect job. They are European and speak perfect english, so communication was clear, efficient and easy.

I look forward to using them for any of our other properties going forward. Thanks guys!"

20th Jan  •  Rating by: Robert  •  Contact: Michael and Dennis  •  Job date: Jan, 2025

"As a 30+ year [seriously hands on] property buy and hold investor, there is not much I haven't been involved in to turn poorly houses into healthy homes. I have a good set of professional and reliable trades to call upon when needed and have just added the very competent Ozone Air Ltd (and Quantum Services Limited) to my preferred installers list. Michael and Dennis provided the relevant questions (I expected), advice and recommendations. It was a beautiful install at a fair price. We are very satisfied and fully recommend Ozone Air (et al) Ltd."

12th Nov, 2024  •  Rating by: Adrian  •  Contact: Dennis and Michael  •  Job date: Nov, 2024

"Dennis and Michael did an amazing job working such a long day with no breaks. They were excellent in terms of communication and expertise and such focused workers.
I have already recommended this company to someone else who was more than happy with the outcome and I will happily recommend them to anyone as they are honest, hardworking and also experts in their field and this comes across in their understanding of what was needed and also how they carried out the work. Thank you Dennis and Michael!"

13th Sep, 2024  •  Rating by: Anne  •  Contact: Dennis and Michael  •  Job date: Sep, 2024

"Absolutely wonderful service and prompt clear communication!! No hesitation whatsoever in recommending both Michael and Dennis. Genuinely lovely people who were honest and very reasonably priced!
They could have charged me way more than they did as the original quote was for more than the final invoice and I would have been none the wiser.
100% I will be using them for any future jobs!
Truly great service. Faultless. Thank you guys :)"

30th Aug, 2024  •  Rating by: sandy  •  Contact: Michael & Dennis  •  Job date: Aug, 2024

"Deno was a very able tradesman.
Communication was above for every step of the work carried out.Efficent and knowledge able
A very professional installation and no rubbish was left behind, he even had his own vacuuming.
Impressive, you don't find many real tradesman
Lucky I found Deno of Ozone Air"

3rd Apr, 2024  •  Rating by: Henry  •  Contact: Deno  •  Job date: Mar, 2024

"Dino was fantastic, he dydnt just fo tge job but he was interested in solving a priblem, educating me on the pros snd cins and essentially quality workmanship and a great guy. highly recommend and will keep in contact for air conditioning installations and servicing. ."

14th Feb, 2024  •  Rating by: Julienne  •  Contact: Dino  •  Job date: Nov, 2023

"We recently installed a heatpump and ducted air con system and cannot recommend Dino highly enough! He worked with us to develop a great heating/cooling solution for the whole house and throughout the entire process we found him to be very responsive and communicative, extremently knowledgable and work completed to a very high standard."

22nd Dec, 2023  •  Rating by: Hayley  •  Contact: Dino  •  Job date: Dec, 2023

"Dino service was excellent, he installed the right size heat pump and change the position of indoor unit to allow for a better air flow, the results were amazing as I have never experienced such cooling efficiency in our shop and office since I had this shop over 15 years.
Highly recommend Ozoneair Ltd to install your next AC unit"

21st Dec, 2023  •  Rating by: Zaid  •  Contact: Dino  •  Job date: Oct, 2023

"Dino was referred to me by a friend and colleague - and I'm sure glad they did because I was impressed with Dino from start to finish. Pre-sale, I found Dino to be timely, communicative, and knowledgeable. He was also able to squeeze me in before the holidays which I appreciate! On the day of the job, Dino was again communicative, and his assistant was very friendly. They were the tidiest trades people I've ever had; not a trace of mess left behind. In summary, I found Dino to be courteous, effective, and diligent. Couldn't recommend more."

4th Dec, 2023  •  Rating by: April  •  Contact: Dino Lukic  •  Job date: Dec, 2023

"The Ozone team did an excellent job installing two heat pumps on time, minimial fuss, excellent communication, and great result. Dino made getting a heat pump easy and hassle-free. Highly recommended."

16th Nov, 2023  •  Rating by: Robyn  •  Contact: Dino  •  Job date: Nov, 2023

"Since I placed an inquiry with Dino for a heat pump install, he provided an excellent response, prompt replies and clear communication, also an unbeatable price from similar services offered on the market.

New heat pump (out door and indoor units) were neatly installed in approx 4 hours, thanks to Dino and his team.

Clean, tidy and a very professional work, I highly recommend Dino and Ozone Air for your Heat Pump install.
I look forward seeing Dino and his team again when my installation will be due for maintenance :)
Kindly thanks, Rob."

8th Nov, 2023  •  Rating by: Robert  •  Contact: Dino  •  Job date: Nov, 2023

"Dino and his colleagues are amazing, our job was somewhat complicated but Dino solved all issues, completed the installation and even came back several times to finish off little bits. He is a true gentleman, a man of his word and an absolute pleasure to deal with. Thank you Dino and please pass on our thanks to your colleagues."

5th Nov, 2023  •  Rating by: Fraser  •  Contact: Dino  •  Job date: Nov, 2023

"Fantastic job done by the OzoneAir team. It's a friendly, yet highly efficient and competitive team that does fantastic work. 🙂
We wanted a heating and cooling solution for the whole house. OzoneAir suggested a ducted system which was quite a challenge to install. Still, they installed it with exceptional attention to details and efficiency of the entire system.
We have 8 zones in the house, each can be tunable to individual temperature. We were trained how to use the system and they helped us create specific automated heating and cooling scenarios based on the time and temperature. On top of that, we can control it all from our smartphones. 😃
Thanks to Ozone Air now we have an energy effective heating and cooling system.
I highly recommend Ozone Air. 👍"

11th Sep, 2023  •  Rating by: Richard  •  Contact: Dino  •  Job date: Aug, 2023

"What an incredible service from Dino and his team. We had to replace all our heatpumps as the result of the floods in January. Dino provided us with a comprehensive quote after he visited the site and asked questions.

His price was very competitive and he identified a product that had a cash back offer, making it even MORE cost effective.

The communication was great and they turned up on time as agreed. After the installation, they tidied up after them and I had to do nothing.

This was a complex installation (6 heat pumps with a total of 3 condensers). All installed quickly and working straight away. VERY happy to recommend them!"

31st Aug, 2023  •  Rating by: Elias  •  Contact: Dino  •  Job date: Aug, 2023

"Dino has been helpful, pofessional, and completed a sterling job within a competitve quote. Transparent about the best options and timeline from the beginning. Thabk you."

19th Apr, 2023  •  Rating by: Roshnie  •  Contact: Dino and Dennis  •  Job date: Jul, 2022

"Brilliant job! Went the extra mile and got everything done to my expectations! Couldn't be happier with my new heat pump."

24th Feb, 2023  •  Rating by: Rob  •  Contact: Dino  •  Job date: Feb, 2023

"Dino is very helpful and professional. He's patient with my questions. Have great knowledge of heat pump and did a great job with servicing our heat pump. He ensured that everything is clean and tidy after the work."

9th Feb, 2023  •  Rating by: Jo  •  Contact: Dino  •  Job date: Feb, 2023

"Dino was amazing - prompt, friendly, and very professional. He fixed issues other places had ignored, and even fixed another problem that came up at no additional cost to me. I'll definitely be contacting him for any future work"

28th Nov, 2022  •  Rating by: Russell  •  Contact: Dino  •  Job date: Nov, 2022

"Dino has done it again. My heat pump has the same leaking issue after 6 months which I was told it might happen. He came and investigate and did everything he can do fix it this time to ensure it works. Again, he is reliable and professional; explained the matter the best he could along the way. I can never recommend him enough. He will be my heat pump man forever."

2nd Nov, 2022  •  Rating by: Tony  •  Contact: Dino  •  Job date: Oct, 2022

"Dino was very prompt, helpful and lovely to deal with. Job completed without fuss, and air con now working again in time for summer heat :)"

18th Oct, 2022  •  Rating by: Rowan  •  Contact: Ozone Air  •  Job date: Oct, 2022

"We asked Dino to install a second heat pump for us because he did a great job before. He did a very professional install again. I can highly recommend Dino and his team to anyone. He is easy and prompt to communicate with, very reasonable and a pleasure to deal with."

19th Sep, 2022  •  Rating by: Pasan  •  Contact: Dino Lukic  •  Job date: Sep, 2022

"We contacted Dino to relocate our Aircon unit.
He provided the options and after discussing pros and cons the job proceeded without fuss and to our expected standard. Excellent comms, it was refreshing to encounter good old-style manners and honesty."

10th Sep, 2022  •  Rating by: Alan  •  Contact: Dino and Denis  •  Job date: Sep, 2022

"Dino did an awesome job of reinstalling my heatpump. He gave good advice on the best place for it and listened to my requirements.
Good communication and a fair price"

9th Sep, 2022  •  Rating by: Toni  •  Contact: Dino  •  Job date: Sep, 2022

"Great guys, timely attendance, friendly manner, keen to show my tenants the basic maintenance tricks...can't expect more than that."

9th Aug, 2022  •  Rating by: Michael  •  Contact: Dino and his team  •  Job date: Aug, 2022

"Highly recommend these guys. We had Dino and Denis install our heat pumps, and it really was an excellent experience from start to finish.

They gave good advice, and were always friendly and easy to deal with. The install went smoothly and the guys were accomodating with our preferences for placement of units, wiring etc. I was happy with their pricing, especially given the level of service and how stress-free they made it. Would recommend these guys to anyone. Thanks again!"

5th Aug, 2022  •  Rating by: Nick  •  Contact: Dino  •  Job date: Aug, 2022

"Dino was excellent to work with and super responsive with communication and replies. Dino goes the extra mile to ensure that the job is done to a high standard. Pricing is very competitive. Definitely recommended !!"

17th Jun, 2022  •  Rating by: Ray  •  Contact: Dino  •  Job date: May, 2022

"Dino was a pleasure to deal with, he is an excellent communicator and the installation was done exactly as he had said at the time of quotation.The quality of the workmanship was first class with Dino and Dennis clearly taking pride in their work.The heat pump was fully installed within 5 days of his first visit to survey the job this was amazing, as other companies had mentioned up to 8 weeks for installation.
If you are looking at getting a heat pump installed we wholeheartedly recommend
Dino and Ozoneair

."

7th Jun, 2022  •  Rating by: Stuart  •  Contact: Dino Lukic  •  Job date: Jun, 2022

"I am very pleased with the service I received from Dino. He spent time to assess the options and explain. He was great to deal with and kept me up to date with delivery and installation. The installation itself went smoothly and he did a clean and tidy job. I would highly recommend!"

2nd Jun, 2022  •  Rating by: Paul  •  Contact: Dino  •  Job date: Jun, 2022

"My old heat pump stopped working in coolest day this year, on friend of mine recommendation I called Dino, after half-hour he came and did full checking and assessment.
Dino found that heat pump electrical board and compressor are not working, he did full quote how much will cost me to fix the problem and also he did a quote for installation of new heat pump.
Both quote were cheaper than previous quotes I got from two different companies.
In record time Dino organized new heat pump and installation was done on same day when heat pump arrived.
With Dino's communication, knowledge, work, installation, professionalism and pricing, I was amazed!!
Only what I want to say is huge thanks to Dino and highly recommend him to all of my friends and people I know.
Once again, thank you very much Dino for your service!!!"

24th May, 2022  •  Rating by: Riki  •  Contact: Dino  •  Job date: May, 2022

"We had accidental damage to our heat pump line. Dino provided excellent advice over the phone and came promptly to do a quote for insurance. Once the claim was approved the repair was completed as soon as the weather allowed. All round excellent service and very pleasant to deal with."

23rd May, 2022  •  Rating by: Heather  •  Contact: Dino  •  Job date: May, 2022

"Dino provided expert advice (and believe me, I'm a skeptic by nature), great pricing (and I was sure to check), exceptional workmanship (the job was super tricky, he literally bent over backwards on one of the installs) and I would most deifnitekly use him every time for AC work at either of my properties. I've been burnt by contractors before and it was so refreshing to find one of the great ones! The unit have been just what we've needed over the warm summer and no into the colder months and, as Dino assured me, saved lots of money with more efficient and well sited units."

21st May, 2022  •  Rating by: Scott  •  Contact: Dino  •  Job date: Oct, 2021

"2nd heat pump that Dino has installed. Very neat & efficient work. Good prices. Very Professional install. Highly recommend"

2nd May, 2022  •  Rating by: Mike  •  Contact: Dino  •  Job date: May, 2022

"Absolutely loved working with Dino! Ozone Air installed two heat pumps at my place - the quality of the work was exceptional, they showed up as promised and the pricing was competitive.

Highly recommend!"

21st Apr, 2022  •  Rating by: Mickey  •  Contact: Dino  •  Job date: Apr, 2022

"This is the second heat pump Dino and Dennis installed for me and just like the first heat pump the transaction went through smoothly and without any problems.Dino is very patient to ensure that I will be happy with the installation. Everytime I rang him to get clarification, he was always willing to come by to discuss further. He made sure that the installation as I wanted it would work which it did.

I also would like to mention that Dino and Dennis upgraded the first heat pump that they installed for me because the heat pump I originally ordered was out of stock from the supplier and will take a long time to get restocked. Dino and Dennis offered to upgrade with no cost to me which I happily accepted.

I highly recommend Ozone air."

26th Mar, 2022  •  Rating by: Freddie  •  Contact: Dino and Dennis  •  Job date: Mar, 2022

"Dino was fantastic - he promptly offered me a quote and then completed the installation incredibly efficiently. I'm delighted with his workmanship and the service he provides is exceptional. Highly recommended."

15th Mar, 2022  •  Rating by: Lucy  •  Contact: Dino  •  Job date: Mar, 2022

"Most helpful heat pump installer I've encountered, friendly and positive, kept in communication constantly and got the job quickly."

4th Mar, 2022  •  Rating by: Tim  •  Contact: Dino Lukic  •  Job date: Mar, 2022

"Would highly recommend Dino for anyone looking for reliable, efficient and professional service.
The great reviews you see from nocowboys is for a reason.
Dino was great throughout the whole process of our heatpump installation, communicating every step of the way.
Great confidence in his work comes from his great craftmanship. Would definately go back for more service in the future. Thanks Dino"

26th Feb, 2022  •  Rating by: Sunho  •  Contact: Dino  •  Job date: Feb, 2022

"An absolute pleasure to deal with OzoneAir. Dino gave me a quote for three heat pumps. He did a very good consultation, was always reachable for further questions. I needed one unit for my office. He made a real effort getting this asap during the summer. Outstanding workmanship from the two installers Dino & Dennis. No hesitation and I will be recommending Dino to all of my friends.
Quick, efficient and honest . I am really happy with my new air conditioning and the whole process. Thank you very much Dino!"

19th Feb, 2022  •  Rating by: Katja  •  Contact: Dino  •  Job date: Feb, 2022

"This is our second time using Ozone and dealing with Dino. I recommend this company highly. They are reliable, they show up on time, they charge you what you should be charge. I wish all companies had their work ethic."

17th Feb, 2022  •  Rating by: Nanci  •  Contact: Dino  •  Job date: Feb, 2022

"Dino came on short notice, diagnosed the issue quickly and managed to fix the issue within an hour.

Reasonable pricing and great communication. Highly recommend!"

11th Feb, 2022  •  Rating by: Jonathan  •  Contact: Dino  •  Job date: Feb, 2022

"Dino is professional! Friendly, helpful and patient to explain the questions I had. I have had 2 other companies did a no show and cancellation on me until I found Dino on this website. Great comms and on time! High recommended."

10th Feb, 2022  •  Rating by: Tony  •  Contact: Dino  •  Job date: Feb, 2022

"I found these guys very friendly and professional. They listened to what I needed and gave me recommendations on the best way to proceed. These guys work hard and get the job done to a very high standard. They even clean up after themselves and take away the rubbish. I'd definitely use them again. Thanks guys!"

25th Jan, 2022  •  Rating by: Brett  •  Contact: Dino Lukic  •  Job date: Jan, 2022

"Dino is certainly no cowboy! We found him friendly, informative, reasonable and most importantly reliable. He has good communication skills and keeps us posted on any delays or issue. While displaying professionalism and taking pride in a job well done as such he is meticulous, clean and keeps to his appointments. So we had him install heat pumps in both our houses. Will definitely recommend him to family and friends. Thanks for a great job Dino and Dennis."

18th Jan, 2022  •  Rating by: Paul  •  Contact: Dino  •  Job date: Jan, 2022

"Dino is an owner operator who really cares about his customers. Excellent communication, great installation, and a reasonable price. Because we were so impressed with the job, we then asked him to also service an older multi unit. Again, fantastic service and communication. 10 out 10 from us. Highly recommended."

10th Jan, 2022  •  Rating by: Bodo  •  Contact: Dino  •  Job date: Jan, 2022

"Thank you to Dino for installing our ducted AC system. We are very happy! Dino was very friendly and professional. He was a great communicator and kept me up to date with their progress throughout the installation. I would highly recommend Dino to all my family and friends. And I would use his services again!"

4th Jan, 2022  •  Rating by: Aleksandra  •  Contact: Dino  •  Job date: Jan, 2022

"Dino was prompt, helpful and an excellent communicator. The job was very well done and it was a pleasure to deal with both Dino and Dennis - highly recommended."

14th Dec, 2021  •  Rating by: Gail  •  Contact: Dino  •  Job date: Nov, 2021

"Punctual, efficient, informative and a great job. Very easy to have on site - an excellent job completed including clean up. I would recommend both Dino and Dennis in the future and will certainly use them again should the need arise."

14th Oct, 2021  •  Rating by: John  •  Contact: Dino and Dennis  •  Job date: Oct, 2021

"Great value and fast service from a very professional outfit.
Thoroughly recommend."

6th Jul, 2021  •  Rating by: Alex  •  Contact: Zdenko  •  Job date: Jun, 2021

"Dino and Richard have done a great job again, very nice people to deal with, and most importantly, extremely skilled and very professional. thanks a lot again"

30th Jun, 2021  •  Rating by: Mark Chen  •  Contact: Dino  •  Job date: Jun, 2021

"Yet another happy customer..! Having read the reviews for Dino on No More Cowboys, he was my first and only call to put a heat pump in a rental. In addition, I got him and his team to install a new heated towel rail and fan heater while there. Dino's communication was excellent, the price very reasonable, and workmanship outstanding. As I was not on-site on the day as it was a rental, he kindly provided photos of the job promptly after completion. I would highly recommend Dino and his team."

20th Jun, 2021  •  Rating by: Michael  •  Contact: Dino  •  Job date: Jun, 2021

"As with other reviewers I put Dino on my short list because of the great reviews. I accepted Dino's quote on the recommended unit as he had excellent communication and asked more probing questions than did some others. He kept me fully informed as to shipping delays and installed the unit on the day advised. Both he and Dennis provided excellent workmanship and cleaned up thoroughly when the job was complete. Thank you Dino and Dennis. I am absolutely delighted with the heatpump."

14th Jun, 2021  •  Rating by: Heather  •  Contact: Dino and Dennis  •  Job date: May, 2021

"Highly recommend Dino. He does a top job, very thorough, communicates well and very reasonable prices. So pleased we had Dino reinstall our heat pump!"

23rd May, 2021  •  Rating by: Rachel  •  Contact: Dino  •  Job date: May, 2021

"After being recommended by a friend I reached out to Dino for a chat and found him very friendly and easy to talk to .
He come around home and after talking with him about what we wanted and needed he was able to come up with a suitable heat pump that would do the job .
Installation was quick and easy and we are really happy with how our heatpump is working and keeping us warm just as winter is approaching.
I Highly recommend Dino and his team from Ozone Air ,not only true professionals but they care about what we wanted and made sure we got it ! Real Friendly team , thanks again Dino , Lafo and Dennis ! A+++++"

23rd May, 2021  •  Rating by: Seb  •  Contact: Dino  •  Job date: May, 2021

"Outstanding team, thank you Dino & Dennis
I found Ozaone Air on No Cowboys and choose them because of the stunning reviews. They were not wrong. Great company. Truly knowledgeable and quick communication. All appointments were attended on time and in a very professional manner. When it comes to the installation, my job was very complicated with lots of demands from the body Corp, but with Dino's help we overcame all the challenges. I have never seen such meticulous, professional and tidy work completed to suck a high standard before."

3rd May, 2021  •  Rating by: Garry  •  Contact: Dino  •  Job date: May, 2021

"We were lucky enough to have some friends recommend Ozone Air Ltd and Dino and his team to us. They had used him to install a heat pump at their property. They said that he was friendly and professional and had advised them on what was the best and most cost effective option for their house.
We called Dino and got him to come and advise us as we did not want to go through another cold winter. Having discussed with other people we thought we would need at least two heat pumps for our large house.Dino turned up on time on the day advised and after reviewing our property he advised us that our best option was for one heat pump in the main living area and Nobo panel heaters in the rest of the rooms as they were being used infrequently. It has not only saved us the extra cost of heat pumps we did not need but has proven to be a much better option.
For the installation Dino and his team turned up on the day and time agreed and just got on with it! Dino and his team are professional, friendly, and adaptable and always kept us in the loop with what they were doing and listened to our requirements.
We would very highly recommend Ozone Air Ltd and Dino to anybody wanting to get a heat pump or panel heaters installed, they do an excellent job. We are now looking forward to being warm and toasty throughout the winter months with only a little extra cost on the power bills!
Martin & Linda"

11th Apr, 2021  •  Rating by: Martin  •  Contact: Dino  •  Job date: Apr, 2021

"I found Dino’s detail on No Cowboys and glad I got in touch with him. We have been living in our property for over 2 years and I wasn’t sure about the state of our heat pump. Dino was prompt in getting back in touch. His colleague Dennis arrived on time and did such an excellent job. He even explained what I needed to do to maintain the heat pump - in terms of cleaning the filter etc and have done handy tips on how to keep the heat pump running at an optimal level. Dennis did an excellent job and I will certainly be contacting Dino again in the future for all my servicing/installation needs.
They’re hardworking, honest blokes!!
Amazing service!"

24th Mar, 2021  •  Rating by: Sam  •  Contact: Dennis  •  Job date: Mar, 2021

"Excellent work! I would really highly recommend Dino. He was very accommodating, friendly, happy to do home visits as needed and around our schedule. He offered great advice and was totally open to what we wanted -he never said it can't be done, just gave us options we could choose from. Very clear and open commission. Fair price. SUPERB quality of work, we were really impressed. Can't fault Dino, if you're considering it, definitely book him in!"

16th Mar, 2021  •  Rating by: Shivani  •  Contact: Dino  •  Job date: Mar, 2021

"Dino is simply awesome professional. His work, costs, efficiency and professionalism is a 10/10.

Highly recommended for excellent results at very reasonable price"

5th Mar, 2021  •  Rating by: Aren  •  Contact: Dino  •  Job date: Mar, 2021

"Dino installed a heat pump in my rental property. He was very professional and friendly. He was very easy to deal with and did a great job with the installation. I highly recommend using his service."

19th Feb, 2021  •  Rating by: Pete  •  Contact: Dino Lukic  •  Job date: Feb, 2021

"Dino has provided prompt and efficient service at very reasonable prices. The job was for a heat pump and bathroom fan installation.
He is very easy to work with and has been very thorough and helpful with the whole processes.
Highly recommended for professional work and will certainly use his service again."

6th Feb, 2021  •  Rating by: Eddie  •  Contact: Dino  •  Job date: Jan, 2021

"Dino did a fantastic job for us. He was able to design a taylor-made solution to our tricky situation to deliver a clean, useful, efficient product. He is transparent and his communication is above standard. One of the best and trustworthy tradesman!"

3rd Dec, 2020  •  Rating by: Vincent  •  Contact: Dino  •  Job date: Nov, 2020

"Dino and Dennis did a fantastic job for us. Definitely one of the best tradespeople I have ever dealt with. Highly recommended."

31st Oct, 2020  •  Rating by: Darren  •  Contact: Dino  •  Job date: Oct, 2020

"We had our heat pump installed by Ozone Air and were truly impressed by how professional the team was. The installation was done quickly and with minimal disruption to the household. We would highly recommend Ozone Air to any potential clients."

20th Oct, 2020  •  Rating by: Jo  •  Contact: Dino Lukic  •  Job date: Oct, 2020

"Dino and team was super good with everything from communication, timeliness and workmanship. I got Dino to install a used heat pump unit to my bedroom and everything was done in the highest standard. Dino also cleaned all of the indoor and outdoor units for me and now it feels like new! Cheers Dino."

22nd Sep, 2020  •  Rating by: John Nguyen  •  Contact: Dino  •  Job date: Sep, 2020

"The installation was for a rental property and my tenant was very pleased with the service and professionalism of the company
Will certainly use them again"

22nd Sep, 2020  •  Rating by: bruce  •  Contact: Bruce Fyfe  •  Job date: Sep, 2020

"Found Dino thanks to NoCowboys. Came out promptly and quoted a heatpump. Position of outside unit was on the other side of the unit from the indoor unit. Found a solution that worked for us both, and installed.Also added a smart vent. Did a excellent job so I Have since used his services on 2 more other properties. Dino, Thank you for your professional service and know that we will not hesitate to use you in future projects."

15th Sep, 2020  •  Rating by: Reuben  •  Contact: Dino  •  Job date: Sep, 2020

"Job well done! Great work ethics and efficiency. Absolutely satisfied!"

15th Sep, 2020  •  Rating by: Wade  •  Contact: Dino Lukic  •  Job date: Sep, 2020

"Dino has provided prompt and efficient service at very reasonable prices. He called in at my property over a weekend when I had an urgent job. He is honest, reliable and knows his trade."

30th Aug, 2020  •  Rating by: Tania  •  Contact: Dino  •  Job date: Aug, 2020

"Dino is a very professional installer knowledgeable and with good advice. He gave us a really smart solution to our living area. Highly recommend his service."

30th Jul, 2020  •  Rating by: Mark  •  Contact: Dino  •  Job date: Jul, 2020

"I can not recommend Dino at Ozone Air enough. After being messed around by other companies Dino was able to come out and help assess my issue. He saved me heaps of money by doing an incredibly thorough diagnostic. He and his assistant were very professional. I would highly recommend."

18th Jul, 2020  •  Rating by: Misty  •  Contact: Dino Lukic  •  Job date: Jul, 2020

"Great job done!
Excellent advise and communication, reliable timing and very friendly.
Due to a lockdown holdup of our heatpumps Dino even refunded us the deposit while the pumps were stuck in a storage facility - very fair.
Highly recommended for professional work and ethical attitude!"

16th Jul, 2020  •  Rating by: Bernd  •  Contact: Dino  •  Job date: Jun, 2020

"We highly recommend Dino at Ozone Air for the quoting and installation of a hest pump. He has been very informative, helpful, quick and thorough with the whole processes. Dino is very easy to work with and is a very hard worker, ensuring we know how to use the products. Also received a courtesy call the following day to ensure everything was good, which we thought was great. Thanks Dino."

11th Jun, 2020  •  Rating by: Cayla  •  Contact: Dino Lukic  •  Job date: Jun, 2020

"Dino did a great job disconnecting our heat pumps so we could do building work, and then reconnecting them after the work was done. I really appreciated his prompt and clear responses to queries, and the fact he kept in touch throughout the day letting us know what he was doing and why as well as timescales."

11th Jun, 2020  •  Rating by: Chantal  •  Contact: Dino Lukic  •  Job date: Jun, 2020

"Dino is an excellent tradesman and i recommed him without hesitation."

29th Apr, 2020  •  Rating by: Yas  •  Contact: Dino  •  Job date: Apr, 2020

"Excellent service provided by Dino and his team.
The boys who came out for head pump removal were quick and professionals as there job."

11th Mar, 2020  •  Rating by: Rajab  •  Contact: Rajab Nabi  •  Job date: Mar, 2020

"I have been trying for a while to get a heat pump but installers all said no because the external walls were on common property with my neighbours. But Dino found a perfect solution that didnt cost any more and suited everyone.
His communication was fantastic, always followed up with me and the work was done with minimal disruption to everyone. Would highly recommend"

25th Feb, 2020  •  Rating by: Lara  •  Contact: Dino  •  Job date: Feb, 2020

"Dino installed a heat pump in our master bedroom. It was a very professional job. Looks amazing and works amazing. He arrived on time, reviewed the property and in a really easy way explained recommendations about installation before initiating work. The price was great and very competitive. I would highly recommend Dino and Ozoneair for any heatpump / air conditioning work and will definitely use them myself in the future."

9th Feb, 2020  •  Rating by: Bruno  •  Contact: Dino Lukic  •  Job date: Feb, 2020

"Was so glad that I checked No Cowboys for ratings first before contacting Dino to install a new heat pump for me. Dino and his team were polite, friendly, trustworthy, efficient and professional. He did a great job and had exceptional communication skills and customer service. Thanks so much for the great job Dino! It looks fantastic and is making a big difference!"

15th Jan, 2020  •  Rating by: Michelle  •  Contact: Dino Lukic  •  Job date: Jan, 2020

"Installation of 2 mitsubishi heat pumps. All went well from quote to installation with completion on a timely basis. Dino planned the installations in a well thought out way and the work was done in a very tidy manner. He also checked we were happy that the process was as discussed and that the end result was to our satisfaction."

29th Dec, 2019  •  Rating by: Robyn  •  Contact: Dino Lukic  •  Job date: Dec, 2019

"Installed: 2 Mitsubishi floor consoles piped to 1 external unit (approx. 10m + of external pipework required).

Context: I required an air con solution for the 2nd storey of a new build. Summer is ludicrously hot and winter a little cool. I got 4 different quotes and Dino from Ozone Air was the BEST by far... this is why:

1. He is the actual installer, don't get a salesperson coming at your door from a large company who is NOT the installer.
2. He is a patient person, who takes the time to inspect the property thoroughly and explain everything very well. He will even answer all the questions you think are not so smart.
3. He gave me a solution that took into account it's a new house, so don't want too much physical destruction; do not want an eyesore in terms of external pipework or placement of the unit; AND he has photos of what I assume to be previous installs.

During the install...

Dino and a colleague arrived when the said they would. They were prepared with all required equipment to complete the install. Because of Dino’s patience and willingness to do the BEST possible work, the 1-day install took about 1.7 days. I commend Dino for working through a very gusty day, and coming back to the next day to take care of the final connection and testing of the unit.
Dino did not charge for extra labour or any incidental material use. Instead, he takes pride in his work.

The finished product looks very awesome.
There is a small amount of extra sealing that needs to be done, and Dino is willing to take care of this after sales.

Thanks Ozone Air, Dino and Dennis for the superior solution, professional service and your PATIENCE in making sure this is the right path for me, and the physical install itself.

Kia Kaha, Kia m?ia, Kia manawanui. Be strong, be steadfast, be willing.
Blessings to you brother.
Ash."

4th Nov, 2019  •  Rating by: Ash  •  Contact: Dino Lukic  •  Job date: Oct, 2019

"A friend of mine recommended him, just a few emails, he gave me the options, send me the quotes immediately and one week later, he came and installed the heatpump. It was fantastic to deal with Dino. Highly recommended"

5th Oct, 2019  •  Rating by: Enjee  •  Contact: Dino  •  Job date: Oct, 2019

"Very professional operator- came when he said he would
Even cleaned up all the mess !!
All in all a pleasure to have around
All 3 heat pumps working& performing well"

30th Aug, 2019  •  Rating by: Annette  •  Contact: A Kensington  •  Job date: Aug, 2019

"Dino is very professional with a friendly manner and great communication. We can highly recommend Dino to do a fantastic job at a very high standard and hope to use his services again in the future."

24th Jul, 2019  •  Rating by: Julie  •  Contact: Dino Lukic  •  Job date: Jul, 2019

"Dino was outstanding. Great communications on phone, email and in person. The quality of the installation was excellent and his price was the best. would completely recommend"

23rd Jul, 2019  •  Rating by: Geoff  •  Contact: Dino Lukic  •  Job date: Jul, 2019

"Dino was so professional he gave me best price on heat pump and installed within 48 hour as per on time and carry out work as very professional. I am in similar trade and I can see his work, as he said no cowboys , and he will be installing another unit very soon , thanks mate."

9th Jul, 2019  •  Rating by: Ishvar  •  Contact: Dino  •  Job date: Jul, 2019

"Dino has just installed 2 heat pumps for us and I can't rate him highly enough. Not only did he quote higher spec equipment than other quotes, his price was 15% cheaper. The quality of the installation was superb. Dino takes the time to think about the best approach to achieve the neatest result. On our upstairs unit he ducted through the ceiling cavity rather than taking the easier option of simply capping on outside walls. The result is a really professional and tidy job. I'd give Ozone Air six stars if I could."

9th Jul, 2019  •  Rating by: Bruce  •  Contact: Dino Lukic  •  Job date: Jul, 2019

"We needed to raise our outside heat pump unit from ground level to be positioned on the new deck up 500mm. The copper pipes for the heat pump were in the wall cavity and then came out of the external wall of the house. This height was was an easy bend for the pipes as it exited the wall to the unit when it was at ground level, but a very tight bend when raised up to the new deck level. Dino carried out excellent and tidy workmanship for this job, and was able to carefully use his pipe bending equipment to curve the copper pipes to the unit without any splits or cracks. His assessment and knowledge of this situation saved us time and money as he was able to re-position our unit to the existing piping without any problems arising. Dino came for an initial site visit and stated what was involved and when he was able to undertake the work. For us it was a very easy process with great communication, on time and to the price quoted. The heat pump unit re-connection work is now tidier to look at than when it was positioned on the ground. We would definitely use Ozoneair again hence why I am taking the time to comment."

17th Jun, 2019  •  Rating by: Mike  •  Contact: Dino Lukic  •  Job date: Apr, 2019

"Use these guys. On time / professional and did a great job."

25th May, 2019  •  Rating by: Cam  •  Contact: Dino  •  Job date: May, 2019

"I highly recommend Ozone Air. Dino did a fantastic job from start to finish. He explained all of our options, promptly provided a quote and installed our heat pump with no disruption or mess. Dino is super friendly, very efficient and does what he says he's going to do!"

22nd May, 2019  •  Rating by: Diane  •  Contact: Dino  •  Job date: May, 2019

"Deno did a great job,lots of knowledge and tidiness of install,brick wall piping made the install more chalenging.
Like artwork,the piping.
Recomend him 5 stars rating"

27th Apr, 2019  •  Rating by: Henry  •  Contact: Deno  •  Job date: Apr, 2019

"Dino arrived promptly to install our heat pump that he recommended. The install was handled very professionally despite Dino hitting some challenges with our outdated wiring system. He did an excellent job, was very thorough and methodical and we are rapt with result. Outstanding service - would recommend."

26th Apr, 2019  •  Rating by: Glenn  •  Contact: Dino  •  Job date: Apr, 2019

"Dino arranged the installation of 3 heat pumps at our clubrooms. When you do a job for a group, many of whom are retired tradesmen, you take a risk,but Dino's knowledge, Professionalism and high quality of work, left all of us impressed.The units work perfectly, the installation was very high quality in a difficult building, and his cleanup of the site was exemplary. He worked well with the other trades on site, and worked around our commitments. We made some changes to the install plan, and Dino just adapted to our needs, and the extra fees for our changes were realistic, and Dino kept us informed as required.
Highly recommend if you need air conditioning or Heat Pump installation.. I'll be using him when its time to do my house."

24th Apr, 2019  •  Rating by: Gavin  •  Contact: Dino Lukic  •  Job date: Apr, 2019

"Amazing communication and great turnaround time with the job."

13th Apr, 2019  •  Rating by: Carl  •  Contact: Dino  •  Job date: Apr, 2019

"It was a pleasure to deal with Dino when we got an AC unit installed at home. We were very happy he arranged for the installation during the short time frame we had. The install was professionally done and at a very reasonable price. I highly recommend Dino for AC installation jobs."

10th Mar, 2019  •  Rating by: Pasan  •  Contact: Dino  •  Job date: Feb, 2019

"Great service, everything done when agreed to and to a high standard. We are very happy with the heat pump and service provided. Highly recommended."

28th Feb, 2019  •  Rating by: Mark  •  Contact: Deano  •  Job date: Feb, 2019

"We are really happy with the quality of work, costs and time it took to finish the project. Dino is a very knowledgeable, honest and competent tradesman.
"Highly recommend.""

15th Feb, 2019  •  Rating by: Vik  •  Contact: Dino  •  Job date: Feb, 2019

"Job done the way we wanted and better, after being told by 3 different people it is almost impossible to have it done that way. Installed 2 at the same time . On time, great communication. Could not be happier with the outcome."

11th Feb, 2019  •  Rating by: Aneta  •  Contact: Dino  •  Job date: Dec, 2018

"Dino is so friendly and helpful. He can be contacted anytime. This is not our first time to hire his service. He is so reliable, a jack of all trades. My family is so happy to have known him. We will definitely recommend him to our friends."

30th Jan, 2019  •  Rating by: Lorrie  •  Contact: Dino Lukic  •  Job date: Jan, 2019

"Dino is thorough and reliable worker. He had loads of knowledge, and care about getting the job done right and of a high standard. I appreciated this, and am happy with our Heat Pump installation. Would recommend."

10th Sep, 2018  •  Rating by: Braden  •  Contact: Dino Lukic  •  Job date: Sep, 2018

"Dino has always been a very reliable, knowledgeable, honest and competent tradesman. We are extremely happy with the work he has done for us and would highly recommend."

31st Aug, 2018  •  Rating by: Sharon  •  Contact: Dino  •  Job date: Mar, 2018

"Dino was fantastic, I could not be happier with the result, the whole process was so easy, from consultation to final install. Dino provided multiple solutions to fix my problem and fit my budget. Excellent Workmanship and Job Management."

16th Aug, 2018  •  Rating by: Felix  •  Contact: Dino Lukic  •  Job date: Aug, 2018

"Great to deal with. Know what they are talking about, they come up with good heating solutions.
Installation went very well with no problem. They delivered what they said they would delivered.
Give them a go!!"

13th Aug, 2018  •  Rating by: Jo  •  Contact: Jo  •  Job date: Aug, 2018

"Dino was very professional, on time, excellent communicator and based on our requirements provided us with great advice and different heat pump and panel heating options. He took the time to outline the benefits and pricing of each option which made it really easy for us to make a decision. We ended up installing a heat pump and panel heater and we could not be happier with the outcome and how nice and warm our house feels and we will also benefit in summer as well. If you ever need a heat pump or panel heating I would highly recommend that you get in touch with Dino!"

25th Jul, 2018  •  Rating by: Maja  •  Contact: Dino  •  Job date: Jun, 2018

"Dino did a great job, he gave me 3 different quotes to chose from. He was reliable and efficient when he did the job. Dino also cleaned up well after the heat pump was installed and clearly explained how to use it. I would definitely recommend him to others. I love the Mitsubishi heat pump, it makes a huge difference in the main room and it is really quiet."

22nd Jul, 2018  •  Rating by: Tanya  •  Contact: Dino Lukic  •  Job date: Jul, 2018

"Dino arrived on time and was efficient, polite and informative. He helped me adjust some settings to get the maximum benefit from our heat pump and explained everything he would be doing for the service. Very happy with the work and would happily recommend Dino and Ozone Air."

20th Jul, 2018  •  Rating by: Kathleen  •  Contact: Dino Lukic  •  Job date: Jul, 2018

"Dino performed an excellent install on our Mitsubishi GL42VGD 5.4KW heatpump which cooled us down over the very hot summer and is now keeping us nice and warm through this freezing winter!"

15th Jul, 2018  •  Rating by: Steven  •  Contact: Dino L  •  Job date: Feb, 2018

"Last Septembar I bought the house and wanted to remove the old heat pump and install 2 new ones in a lounge and master bedroom . Dino was promp with site visit, explaned the process of the installation , quoted job and completed the installation on time and budget. Im very happy with Dino's comunication ,service and workmanship and highly recommend to everyone who need trusted tradesman and exellent service."

14th Jul, 2018  •  Rating by: Neven  •  Contact: Dino  •  Job date: Sep, 2017