Plumbers / Plumbing Contractors in Paraparaumu
Primary contact
Peter Jackson
Phone number
049046429
Phone number (alternative)
0274789880
Website
https://www.peterjacksonplumbing.co…
Availability
This week/ASAP
Physical address
31 Kapiti Road,
Paraparaumu,
5032
Postal address
PO Box 542
Paraparaumu
About us
We are Master Plumbers, based on the Kapiti Coast. We have 7 qualified Plumbers, Gasfitters, Drainlayers & ECCA Solar Installers. We also train Apprentices and have 2 or 3 at one time. Avail 24/7/365 oncall.
In 2018 we won the Electra Excellence Award for Medium size Business
In 2016 we won NZ Master Plumber of the Year.
In 2012 we won the Electra Excellence Award for Small size Business
To get a qualified tradesman who knows what they’re doing, call us! If you want prompt, efficient service by a reliable friendly plumber, call us!
For all your Plumbing, Gasfitting, Drainlaying, Solar water heating, Roofing, Bathroom & Kitchen alterations & services, call us now (04) 904 6429
https://www.instagram.com/peterjacksonplumbing/?hl=en
https://www.peterjacksonplumbing.co.nz/
https://www.facebook.com/peterjacksonplumbing/
What we do
Plumbing
Gasfitting
Drainlaying
Drain Clearing Machinery
ECCA Solar Installations
Roofing
Plumbing Maintenance
24/7 On Call Service
Bathroom Alterations - incorporating all trades (Tilers, Builders, Electrcians,Painters, Plasters etc)
Soakage Systems
Gas Water Heating & Gas Heating
Categories we service
Solar Hot water, Plumbing services, heating, hot water, gas fitting, Plumbing & Heating, Plumbers / Plumbing Contractors, Maintenance & Repair / Renovation, Gas Plumbers, Gas Installers / Gas Fitters, Gas Heating, Gas Heater Specialists, Emergency Plumbers, Drainlayers, Drainage, Drain Unblocking, CCTV - Drainage, Bathroom Remodelers
Areas we service
Waikanae, Te Horo, Raumati, Pukerua Bay, Plimmerton, Paraparaumu, Paekakariki, Otaki
Location
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Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service. Person was on time and informative . I would not hesitate to call on Peter Jackson Plumbing again"
20th May • Rating by: Roger • Contact: Wasn't given • Job date: May, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Brilliant service as usual - quick, friendly and excellent service"
3rd May • Rating by: Jenni • Contact: Plumber • Job date: May, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Plumber went the extra mile to get us able insinkerator overnight and installed quickly. Appreciated their effort. Second time we’ve called on this firm. They are definitely “our plumber”."
10th Apr • Rating by: Jac • Contact: Staff • Job date: Apr, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Once again called on Peter Jackson Plumbing to complete a job [connect a new water pump to a storm water tank]
From the initial call to their office everything proceeded professionally and proficiently until completion
A good prompt outcome for me"
4th Apr • Rating by: Earle • Contact: Not known • Job date: Apr, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 80% |
Value: | 100% |
Overall: | 95% |
"I was very impressed with Peter Jackson Administration staff, as I had some queries about the job. Very professional service. Marcus the plumber again very pleasant, informative and helpful. Thank you."
28th Mar • Rating by: Ursula • Contact: Peter Jackson Plumbing • Job date: Mar, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"PJP ,are a professional company,dealing with them is always easy, from the phone call ,and to the plumber (Nick) who was on time ,had all the gear with him and speedily fix the problem ."
27th Mar • Rating by: Bruce • Contact: Nick • Job date: Mar, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"As always Peter Jackson Plumbing did a great job. Wonderful communication right from the start. Enjoy dealing with this company. Can highly recommend. Very professional and lovely people,,, Thank you Peter and Sonya"
22nd Mar • Rating by: Dawn • Contact: Peter • Job date: Mar, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Prompt service. Friendly staff."
13th Mar • Rating by: Denys • Contact: Nick • Job date: Mar, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"My HWC burst and I was panicking. I had contacted three other 24/7 plumbing companies and the response was either no one was available to wait the next day. I kept looking online and doing PJ plumbing. I spoke to the lovely Soren who tried her best to get someone to my address after realizing I was outside of the area. Soren managed to get a hold of the lovely gentleman I'm Porirua where I lived and was able to get here as instructed by Spread over the phone. I am thankful and very grateful for this experience. I felt heard and serve was at my door at the time specified by Sorea. Thank u so much PJ for the amazing experience as I was able to sleep weep that night knowing that the issue with my HWC was resolved. I ???? highly recommend this service and I will continue to use ur service and recommend to my family and friends in the future. This is my first ever issue since I bought my first home. Thank u so much for turning a negative experience to a positive one. Sorry I completely forgot the name of the contactor that attended to thank him too for not going to bed and glad he lived out my way..appreciate PJ and the service u provide to our community. Keep up the amazing work and please give Soren a pay rise because she was brilliant. Thanks you Soren. Have a blessed year team."
25th Feb • Rating by: Luisa • Contact: I think it's Jerry sorry i forgot the name lol..I tried to call him Peter hahahah • Job date: Feb, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"As always amazing response to ph query, kept in touch when they could come earlier, arrived on time, introduced himself nicely, listened to my query and answered it nicely, let me know when finished. I like the way they confirm job and time of arrival by email. Always good to deal with from admin to tradies on the job. We've been using them for over 20yrs and will continue doing so."
6th Feb • Rating by: Rosemary • Contact: Gary • Job date: Feb, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Promptly organised and serviced. Garry was very professional and got the job done perfectly. I would get this company service again when needed. Highly recommended for sure. Thank you so much for all Peter Jackson Plumbing staff. Excellent teamwork."
1st Feb • Rating by: Supinya • Contact: Garry • Job date: Jan, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Highly recommended"
16th Jan • Rating by: George • Contact: Peter Jackson plumbing • Job date: Jan, 2025
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"This is a very professional organisation and dealing with them has been a great experience."
19th Dec, 2024 • Rating by: Lee • Contact: Brad • Job date: Dec, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"PJP project managed a new bathroom and floor repairs. Not only does the bathroom look fantastic, but they kept to a schedule and you always knew where the job was up to and they stuck to the timeline. They gave practical and colour advice also. A really easy process for me, highly recommend them!"
10th Dec, 2024 • Rating by: Lisa-Jean • Contact: Peter Jackson Plumbing Ltd • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson plumbing are by far the best in town, I can highly recommend :) Cheer!!!"
9th Dec, 2024 • Rating by: Luke • Contact: Peter Jackson • Job date: Dec, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The PJ team were amazing. Got the pump swapped out swiftly and also did an extra job while there. Would 100% recommend the team at Peter Jackson Plumbing!!"
9th Dec, 2024 • Rating by: Keith • Contact: Sony Jackson • Job date: Dec, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Have used PJP for over six years on my Otaki rental - they do good plumbing work. What I really appreciate is everytime I deal with them is how good their admin processes are; they actually answer the phone, they answer emails, they keep me updated, and when they say they’ll be on site – they are. That’s gold!"
9th Dec, 2024 • Rating by: Austen • Contact: Peter Jackson • Job date: Dec, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We've been using Peter Jackson Plumbing for about 20 years, and this latest job has continued their record (with us) of excellent communications, prompt service, fault-free workmanship and - a bonus - really friendly plumber who explained exactly what he was doing and why. Nick left the excavation open overnight and returned the next day for a final check of the repair after 24 hours under high pressure He was very thorough."
28th Nov, 2024 • Rating by: Adrian • Contact: Nick • Job date: Nov, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"My job was completed on the day I rang and explained my leak. I was so impressed by the service I received. Everyone I dealt with was so professional and helpful. I would definitely recommend this company for any plumbing work."
16th Nov, 2024 • Rating by: Nelly • Contact: Nelly Hooper • Job date: Nov, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Over several years, last time on 23/11/24, Peter Jackson Plumbing undertook work for us. On our solar hot water installation, hot water cylinder valves and piping, as well as recently emergency plumbing under the kitchen sink. All work had been performed consistently to the highest standard in workmanship and material. I appreciate in particular the excellent work done by Terry and Brad."
12th Nov, 2024 • Rating by: Juergen • Contact: Brad • Job date: Nov, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 70% |
Overall: | 93% |
"This is a terrific company to deal with. Fantastic friendly phone service. Very prompt response to our plumbing need. Well done Peter Jackson Plumbing Ltd. Highly recommended to everyone. A+++++"
7th Nov, 2024 • Rating by: Nick • Contact: Peter Jackson plumber • Job date: Oct, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have used Peter Jackson Plumbing on a number of occasions over the past 12 years for various jobs such as installing a replacement water heater, two occasions of fixing leaking water pipes and reconnecting spouting to a water tank
All work has been of a high standard, within time frames advised and at a reasonable cost.
The company will be our first point of call should we have a need for a service they provide.and we have no hesitation in recommending them to others"
30th Oct, 2024 • Rating by: Earale • Contact: Don't kmow • Job date: Oct, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The Peter Jackson team did a re-piping job under our house. Both of the team who attended were professional, respectful, punctual and again very happy with the job they did. Congratulations to Peter Jackson and team, for winning the Electra Supreme Award, well deserved."
18th Oct, 2024 • Rating by: Ursula • Contact: Peter Jackson Plumbing • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing provided prompt and quality service to fix our taps. Will use them again."
11th Oct, 2024 • Rating by: Mike • Contact: Sonya Jackson • Job date: Oct, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson plumbing have worked with our property business for twenty five years. The latest job was an exterior tap replacement, between tenancies. Done swiftly and discreetly, we didn't even noticed they'd visited!"
8th Oct, 2024 • Rating by: Dave • Contact: Unknown • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"PJP responded really quickly to my request for a plumber to check for a leaking pipe. I rang early afternoon and a plumber was down within the hour of confirming the job (follow up email). Really appreciated the promptness."
27th Sep, 2024 • Rating by: Megan • Contact: Not sure of the plumber but had contact with Tayla. • Job date: Sep, 2024
Communication: | 90% |
Quality: | 70% |
Reliability: | 70% |
Value: | 70% |
Overall: | 75% |
"Quik and clean job. No hassles. Admin worked well too."
17th Sep, 2024 • Rating by: Robert • Contact: Service and check gas water heater. • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Great job and prompt response to our call. Staff friendly and efficient.
Thank you. Will definitely use you again."
17th Sep, 2024 • Rating by: Peter • Contact: Peter Wulff • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Good job, done well! Great communication by everyone!"
14th Sep, 2024 • Rating by: David • Contact: Don’t know • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Cannot add an original thought as service was totally in line with the reviews on this site. The bottom line is prompt , professional, highly responsive and friendly…can’t ask for more"
3rd Sep, 2024 • Rating by: John • Contact: (Lost details) • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Highly recommend Peter Jackson Plumbing. I called for an after hours job, the phone was answered promptly, and a plumber was sent to fix my non-flushing toilet. The plumber was on time, friendly and inspired confidence. I would always use Peter Jackson, they are so very reliable!"
2nd Sep, 2024 • Rating by: Julie • Contact: Peter Jackson Plumbing • Job date: Sep, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"I rang Peter Jackson plumbing over the weekend as I discovered a leaking plumbing pipe. They promptly made an appointment for 7.30am on Monday morning. Marcus turned up at exactly 7.30am. He was pleasant, professional and thorough. I felt confident in his ability and opinions."
30th Aug, 2024 • Rating by: Ursula • Contact: Marcus • Job date: Aug, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Marcus did a maintenance clean out the new sumps and soak pits at my place. The system was installed 12 months ago by Peter Jackson Plumbing has been working really well. I have been really impressed by the quality of work of the Peter Jackson Plumbing team and would certainly recommend them. Ten out of ten"
29th Aug, 2024 • Rating by: Helen • Contact: Marcus • Job date: Aug, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have employed Peter Jackson Plumbing to help me with 3 issues during the last few years.
They are memorable for their professionalism, quick response, and friendly approach. The work results are excellent. I wouldn’t
Hire anybody else."
26th Aug, 2024 • Rating by: Art • Contact: Nick • Job date: Aug, 2024
Communication: | 100% |
Quality: | 80% |
Reliability: | 100% |
Value: | 80% |
Overall: | 90% |
"Fast and helpful service. Thank you."
20th Aug, 2024 • Rating by: Catherine • Contact: Peter Jackson Plumbing • Job date: Aug, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service from Peter Jackson Plumbing. The job was done efficiently and effectively, and on top of that the communication and social skills the tradesperson was among the best I've experienced. Highly recommended!"
13th Aug, 2024 • Rating by: Richie • Contact: Nick • Job date: Aug, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Brad was speedy, efficient, so pleasant and considerate and cleaned up immaculately on completion of job. What more could you want. Well done Peter Jackson"
8th Aug, 2024 • Rating by: Marian • Contact: Brad • Job date: Aug, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Installed our dryer and sealed our shower. Professional affordable and well done."
5th Aug, 2024 • Rating by: Shaan • Contact: Peter Jackson / Marcus Ebbet • Job date: Aug, 2024
Communication: | 0% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 75% |
"Gas appliances needed their annual servicing. Gary arrived on time. He was quick, clean and efficient, trustworthy and knowledgeable. Thank you"
5th Aug, 2024 • Rating by: Carma • Contact: Gary • Job date: Aug, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"They always turn up when needed. Did a thorough check of my gas appliances. Always pleasant to deal with."
29th Jul, 2024 • Rating by: Joanne • Contact: Gasfitter • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Peter Jackson were there when we needed them! Super reliable, great service and awesome communicators. highly recommend."
26th Jul, 2024 • Rating by: Charlotte • Contact: Peter Jackson • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Great, prompt service, willing to problem solve on the spot when others had 'walked away'. Excellent customer service communication too! Would highly recommend."
23rd Jul, 2024 • Rating by: Penny • Contact: Peter Jackson Plumbing • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent response and service when water started coming through our ceiling and it wasn't raining outside. Gary arrived within half an hour and sorted the issue within the hour - phew. Peter Jackson Plumbing have always been quick to respond and they sort the issue with no fuss."
8th Jul, 2024 • Rating by: Eileen • Contact: Gary • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Marcus came the day I called for a plumber. Very courteous, did a great job and also fixed a few other things for me while he was there. Reasonable priced and highly recommended. Will certainly use Peter Jackson plumbing again!"
4th Jul, 2024 • Rating by: Stephanie • Contact: Marcus • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Brad came to assess a leak in my tile roof. He was quick at identifying the problem, ordered a longer flashing for place at the bottom of the dormer window, then once it was made, came back to install it. Overall, an excellent service."
4th Jul, 2024 • Rating by: Helen • Contact: Brad • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing are our go to Plumbers/Gasfitters every time.
Communication from the office is excellent .Cannot fault their work, punctual, helpful and always do a great job.
Thank you guys....
Highly recommend"
4th Jul, 2024 • Rating by: Andrea • Contact: Andrea Smit • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service as always. Wouldn't use anyone else"
3rd Jul, 2024 • Rating by: Ann • Contact: Peter Jackson Plumbing • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent fast efficient service. the guys did an excellent job, they had to remove a board off the deck and run pipe under it. You couldnt tell they had removed anything.
Huge job, very physical, very pleased with service."
1st Jul, 2024 • Rating by: Rose • Contact: Peter Jackson Plumbing • Job date: Jul, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"I have used Peter Jackson plumbers for well over a decade now and have appreciated their professional and collaborative approach. My most recent problem with leaking pipes and taps was solved quickly by Kerry without interruption to my work schedule."
23rd Jun, 2024 • Rating by: Caro • Contact: Kerry • Job date: Jun, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Same day job, leaking header tanks in ceiling of flats. Peter Jackson liaises well with our tenants. Leading to an efficient, trouble free repair."
12th Jun, 2024 • Rating by: Dave • Contact: Unknown • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Having recently moved to the Kapiti Coast, we were recommended Peter Jackson Plumbers by a friend. We were really impressed with the responsiveness, speed and quality of the work undertaken and definitely will be using them in the future. We highly recommend Peter Jackson Plumbers."
10th Jun, 2024 • Rating by: Jenni • Contact: Plumber • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Two of the plumbers ( Brad and his colleague) from Peter Jackson Plumbing came to repair the leak in my roof and install a flashing. Their work was excellent and I would recommend Peter Jackson Plumbing."
31st May, 2024 • Rating by: Helen • Contact: Two • Job date: Mar, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We recently had a great experience with Jackson Plumbing.
From scheduling to completing the job their service was exceptional. Alongside the professionalism of the plumber who did the work, we found the friendly demeanour of, and excellent communication from, their Service Operations Administrator made the whole process stress-free.
We highly recommend their services."
29th May, 2024 • Rating by: Sharon • Contact: Peter Jackson • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing offers the best service and advice. We had concerns about our HWC pipe constantly dripping and they were quick to sort it out. While they were here waiting for parts to arrive, they serviced our Rinnai Infinity system which was well overdue. Thanks, guys - you rock!"
29th May, 2024 • Rating by: Maree • Contact: Peter Jackson Plumbing Ltd • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Plumber and apprentice arrived on time, immediately found the problem and resolved it efficiently. They were polite, tidy and investigated further to ensure best practice. Peter Jackson Plumbing responded to our problem so much more helpfully than the other companies we tried to contac being new to the area. Thank you."
27th May, 2024 • Rating by: Ruth • Contact: Plumber job P44519 • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"After a lack of interest in an ‘older home’ plumbing issue by another company, not only were Peter Jackson prompt and courteous, but appeared genuinely interested in my problem which was rectified professionally, quickly and with a reasonable account that followed. I recommend them to anyone looking for satisfying results for plumbing"
24th May, 2024 • Rating by: Marian • Contact: Brad • Job date: May, 2024
Communication: | 100% |
Quality: | 90% |
Reliability: | 100% |
Value: | 90% |
Overall: | 95% |
"Peter Jackson Plumbing are real professionals. They plan all work from beginning to end and keep the sub contractors well informed. We have enjoyed working with them on many jobs for Shower glass installations and splashbacks in bathrooms and laundry's. They have the work completed on scheduled time ready for our team to go in and do the work we have to do."
23rd May, 2024 • Rating by: Express Glass & Aluminium • Contact: Soren • Job date: May, 2024
Communication: | 90% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 95% |
"Constant professionals, great service. I had some queries before and after my install and even though all did not go according to plan, the team was quick to get in the extra trades they neended to get the job done."
11th May, 2024 • Rating by: Marisa • Contact: Dont recall • Job date: May, 2024
Communication: | 100% |
Quality: | 90% |
Reliability: | 90% |
Value: | 80% |
Overall: | 90% |
"Excellent service and prompt response."
8th May, 2024 • Rating by: Doug • Contact: Uncertain • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 100% |
Overall: | 98% |
"Peter came to carry out the annual service on my HWC heat pump. He was most efficient and helpful with his advice."
1st May, 2024 • Rating by: Heather • Contact: Peter • Job date: May, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing is my go to for the plumbing needs of my Waikanae Beach home. They are professional, responsive and easy to deal with. I have been nothing but pleased with the service they have provided."
19th Apr, 2024 • Rating by: Dan • Contact: Various • Job date: Apr, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Since I called on Peter Jackson one Christmas because of a blocked drain - and got outstandingly prompt and efficient service - they have always been my first port of call when a plumbing issue arises. I commend them to anyone needing a plumber."
16th Apr, 2024 • Rating by: David • Contact: David • Job date: Apr, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had a massive water problem at our work and needed someone there urgently. Rang Peter Jackson Plumbing and there were on the spot within minutes. So appreciated."
11th Apr, 2024 • Rating by: Nicky • Contact: Peter Jackson • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"They arrived early and did a very thorough job. We are very happy with the service received and would recomend Peter Jackson Plumbing to anyone requiring plumbing or gas work."
6th Apr, 2024 • Rating by: Lorraine • Contact: Do not know • Job date: Apr, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service, very helpful and good quality of workmanship."
27th Mar, 2024 • Rating by: John • Contact: Peter Jackson • Job date: Mar, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Outstanding service for my leaking tap, came 2 hours after my SOS, replaced tap, job complete within the hour. Meant no chance of leak getting bad enough to turn kitchen cabinets to weetbix, yay, Thank Peter Jackson, your staff are ACE!"
22nd Mar, 2024 • Rating by: Ann • Contact: Peter Jackson Plumbing • Job date: Mar, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson provided a prompt and professional service. Although the job was just a small blockage in our waste water system the tradesman showed complete competence in his ability to assess the issue."
22nd Mar, 2024 • Rating by: Chris • Contact: Chris Greenslade • Job date: Mar, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service and totally professional. Easy to deal with and service is prompt
I’ve used Peter Jackson Plumbing for many years now and wouldn’t consider using any other plumbing service provider. All of their team are polite and helpful"
21st Mar, 2024 • Rating by: Sue • Contact: Don’t know sorry have forgotten • Job date: Mar, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"A thoroughly professional job — as always. Thank you Peter Jackson Plumbing."
11th Mar, 2024 • Rating by: Rob • Contact: N.A. • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 70% |
Overall: | 93% |
"From inquiry to job completion, friendly, professional, efficient - impressed by the level of comminication."
28th Feb, 2024 • Rating by: Clifford • Contact: Clifford Wicks • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service.
Knew exactly what to do, and did it well."
20th Feb, 2024 • Rating by: David • Contact: Can't Remember • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Spouting and bargeboard replacement. Job was managed and completed well. Communication to both us and the tenants exemplary as usual. We've been contracting Peter Jackson plumbing for around 24 years. They are always awesome to deal with. And they are a family business as we are."
13th Feb, 2024 • Rating by: Dave • Contact: Unsure • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Many thanks for not just prompt service but also full information on what was being done and why it was needed"
8th Feb, 2024 • Rating by: Mary • Contact: Peter Jackson plumbing via Krystal • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We can highly recommend Peter Jackson Plumbing. Right from the first call to them there was great commuciation . Very prompt and great service from the lady that answered the phone (so sorry can not remember her name) and from Brad the Plumber.Very happy with the job done. Thank you Peter Jackspn and Team"
7th Feb, 2024 • Rating by: Dawn • Contact: Brad • Job date: Feb, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Very happy with completed works following a brust water main. Prompt responses, professional and timely email communications and very tidy worksite. Thank you."
3rd Feb, 2024 • Rating by: Greg • Contact: ? • Job date: Jan, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Responded very quickly to an issue with our en suite shower, gave us design ideas and an assurance that the work could be completed promptly"
13th Jan, 2024 • Rating by: Anne • Contact: Peter Jackson • Job date: Jan, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I was so rapt that on the morning I called to finally address a leaky hot water cylinder pipe, that the work was able to be done on thr same day! This was between Xmas and New Years too. Excellent service, problem fixed, affordable. Thank you."
12th Jan, 2024 • Rating by: Rhonda • Contact: Unsure • Job date: Jan, 2024
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Very efficient service. Woke up to no hot water and it was all fixed by 12pm.
Many thanks."
1st Jan, 2024 • Rating by: Judy • Contact: Greg?? • Job date: Jan, 2024
Communication: | 80% |
Quality: | 90% |
Reliability: | 90% |
Value: | 80% |
Overall: | 85% |
"Woke up to discover that the kitchen was flooding. Something under the sink had failed (lots of pipes, drains and electrical outlets). I turned off the water at the main toby and contacted PJ Plumbing at 6:30am.
Plumber arrived at 7:00am. It would seem that the drinking water filter system had failed - the unit itself was fractured around the base (probably as old as the house (25 years)). New unit & new filter installed. But (there's always a but) the new unit has different diameter fittings, so some rather creative pipe-work and modifications have been necessary.
Excellent result!"
29th Dec, 2023 • Rating by: Warwick • Contact: unknown • Job date: Dec, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing have been my plumbers for 17 years. They are pleasant, efficient and reliable. I will continue to use their services."
23rd Dec, 2023 • Rating by: Sue • Contact: Brad • Job date: Dec, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Thankyou so much for fitting us in right before Christmas when we had a few plumbing issues in our new house. I emailed a request in the evening, got a call the next morning to book us in. So easy, great communication and Peter was amazing, fixing everything and providing valuable advice. Thanks again!!"
22nd Dec, 2023 • Rating by: Dianne • Contact: Peter • Job date: Dec, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 80% |
Overall: | 93% |
"Real professionals. Turned up whrn they said they woould, investigated and then fixed the probem in a. quick and timely manner. Very reliable."
15th Dec, 2023 • Rating by: Richard • Contact: Marcus • Job date: Dec, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing never fail to deliver - and I have occasionally set them some challenges over the 20-odd years they have looked after my plumbing needs!
From the prompt and polite responses from the office receptionist, to the knowledge, sound advice and expertise of Brad (who also happens to like our dog: a big plus 😀), this is a company who knows the meaning of customer service, and I like it a lot.
Cannot recomnend you highly enough, guys - you rock!!"
14th Dec, 2023 • Rating by: Lin • Contact: Brad • Job date: Dec, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service from Peter jackson Plumbing, also the Customer service staff are very friendly and helpful.
Excellent outcome."
14th Dec, 2023 • Rating by: John • Contact: Gary • Job date: Dec, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service. Came out quickly, sorted the leak and cleaned up. Checked in again after a week to make sure everything was still fine. Really happy."
9th Dec, 2023 • Rating by: Luke • Contact: Rhys(?) • Job date: Dec, 2023
Communication: | 100% |
Quality: | 90% |
Reliability: | 90% |
Value: | 90% |
Overall: | 93% |
"Excellent and fast service. Can highly recommend"
22nd Nov, 2023 • Rating by: Marisa • Contact: Unsure • Job date: Nov, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"outstanding service from phone call through to completion of job."
21st Nov, 2023 • Rating by: Adrienne • Contact: Don't know • Job date: Nov, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service. this is now our go to company for plumbing and gas
Always great with communication, on time , friendly and proffessional
No need to look elsewhere 😊
Thank you"
12th Nov, 2023 • Rating by: Andrea • Contact: Gas fitter • Job date: Nov, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Emergency call 5.30am on a Saturday.
House flooded from burst pipe in wall.
They rang straight back, and did the repair that morning."
1st Nov, 2023 • Rating by: David • Contact: Peter • Job date: Nov, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The team at Peter Jackson Plumbing are very responsive in an emergency. I have had 3 different crews work on a couple of issues with tree roots and clay pipes. They have all been lovely, courteous and left the site tidy. The admin staff are friendly and helpful. Recommend their business!"
28th Oct, 2023 • Rating by: Francine • Contact: Three different crews have helped • Job date: Oct, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 90% |
Overall: | 95% |
"Once again a very professional service from Peter Jackson plumbers."
27th Oct, 2023 • Rating by: Jeff • Contact: Brad • Job date: Oct, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"What began as a perceived laundry disaster on my part with a flooding situation was soon remedied with amazing initial service from Soren in the office calmly advising me what to do until the plumber could arrive onsite. Once the plumber arrived, the issue was very quickly fixed. i am so impressed with the professional company that Peter Jackson Plumbing is and would never hesitate to recommend."
23rd Oct, 2023 • Rating by: Kay • Contact: Peter Jackson Plumbing • Job date: Oct, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Usual excellent service. Plumber turned up early but did phone first to ensure this OK. Very efficiently diagnosed and sorted problem with shower mixer valve.
We have now used Peter Jackson Plumbing on several occasions and will continue to do so. Won't even check with another business."
12th Oct, 2023 • Rating by: Aylwyn • Contact: Peter Jackson Plumbing • Job date: Oct, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Turned up on time snd had the job finished in a short time. Great service. Always use them and recommend them if anyone needs a reliable plumber."
7th Oct, 2023 • Rating by: Sandie • Contact: Peter Jackson plumber and apprentice • Job date: Oct, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fantastic service. Fast, great communication and professional outcome. Will definately be working with Peter Jackson Plumbing again."
25th Sep, 2023 • Rating by: Rawiri • Contact: Unsure • Job date: Sep, 2023
Communication: | 100% |
Quality: | 90% |
Reliability: | 100% |
Value: | 100% |
Overall: | 98% |
"Fixing a leaky water main - I dug around and found the leaky plastic T-joint myself, and the plumber came, dug out a bigger workspace, cut out the T-joint, went off and bought a replacement and joiners, came back and fitted new joint, turned the water on - no more leakage, so he filled the hole back in. Bit of a glue taste/smell at times in water for a few days. Good communications and responses whenever I emailed the firm. They came earlier than originally planned, but let us know first."
20th Sep, 2023 • Rating by: Robbie • Contact: Kafir • Job date: Sep, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Came over very quickly to clean up our flooded kitchen after we left the taps on all afternoon !"
17th Sep, 2023 • Rating by: Jason • Contact: Peter Jackson • Job date: Sep, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"We had a very positive experience with Peter Jackson plumbing. We called them up and they put us on a waitlist for the day and managed to finish a job they had on early and so squeezed us in. The tech was very knowledgeable and friendly. Very friendly and professional. We would definatley recommend.
Thanks so much guys."
15th Sep, 2023 • Rating by: Mandi • Contact: Not too sure of his name • Job date: Sep, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Marcus investigated the problem and was very csrelful to keep us informed on what he had to do.
He also cleaned up afterwards."
6th Sep, 2023 • Rating by: Robert • Contact: Marcus • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"On time, competent, well-briefed and efficient. Worked in the rain. Professional job.It coud not have gone better - and that included liaison with Council. I recommend them.l"
25th Aug, 2023 • Rating by: Malcolm • Contact: Peter Jackson Plumbing • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Sorted our insinkerator out quickly with no mess. Professional and prompt service."
24th Aug, 2023 • Rating by: Jac • Contact: Marcus • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have used Peter Jackson Plumbing several times. They are always on time, professional, explain options and leave everything tidy. Happy to recommend them."
23rd Aug, 2023 • Rating by: Theresa • Contact: Sorry, can't recall • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 90% |
Overall: | 95% |
"Very prompt service provided by a friendly and experienced plumber."
22nd Aug, 2023 • Rating by: Keith • Contact: Plumber provided by Peter Jackson Plumbing • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I had a broken downpipe at my property in Waikane beach and contacted Peter Jackson plumbing to fix it they were very helpful nothing was a problem I would always recomend them as i have used them four times now they are always very helpfull and professional"
17th Aug, 2023 • Rating by: Grant • Contact: Peter • Job date: Jul, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Really good service, good value, prompt, available, tidy and friendly. Couldn't be happier, and will definitely use them again."
12th Aug, 2023 • Rating by: Steve • Contact: Peter Jackson plumbing • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing are AWESOME!!! Their team are fast to respond, professional and skilled in the work they did for us, and super friendly with advice and help. I would definitely recommend them to other peeps looking for help with their plumbing fixes both for new builds or sorting out problems at your place. A great team!!! Thanks Peter Jackson Plumbing 😊👍 from a happy (repeat) customer"
12th Aug, 2023 • Rating by: Chris • Contact: Sonia • Job date: Aug, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"They managed to fit me in even though it was a last minute booking, plumber was fast efficient and did a good clean job, highly recommend"
26th Jul, 2023 • Rating by: Levi • Contact: Peter jackson plumbing • Job date: Jul, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Plumber worked quickly after explaing what the problem was."
21st Jul, 2023 • Rating by: Marlene • Contact: Peter Jackson Plumbing • Job date: Jul, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"fantastic service! had a burst pipe first thing on a sunday. super helpful finding the toby on a newly purchased property, speedy guy came round and fixed it no drama and even went over how to monitor in future. great service. was the only one after my usual two go-to plumbers who claim to have 24/7 service didnt even pick up the call. thanks peter jackson plumbing!"
17th Jul, 2023 • Rating by: Tina • Contact: Peter Jackson plumbing • Job date: Jul, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service alround, excellent communication, always on time and work completed. Definetly our go to plumbers and gasfitters
Highy recommend"
8th Jul, 2023 • Rating by: Andrea • Contact: Gasfitter • Job date: Jul, 2023
Communication: | 80% |
Quality: | 90% |
Reliability: | 90% |
Value: | 90% |
Overall: | 88% |
"Gary was great. He was happy to explain the situation and answered my rather direct questions without hesitation. Great confidence booster and happy for him to return, should the need arise.
The company was good to deal with and clear in the services they offer. The estimate given was "out" by comparison to the final invoice . . . Gary's service made up for that "error-of-estimate"."
23rd Jun, 2023 • Rating by: Martin • Contact: Gary • Job date: Jun, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"always wxcellent and professional. I always like it when tradies have an office person who organises them and mkes everythimh run."
22nd Jun, 2023 • Rating by: Jessica • Contact: Not sure • Job date: Jun, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Emergey call out after hours to clean up and repair burst water pipe. Peter Jackson Plumbing attended very pleased for the asistance in the cleanup from 1:00am to 5:00am and subsequent repair work later in the morning."
19th Jun, 2023 • Rating by: Lloyd • Contact: Peter Jackson Plumbing • Job date: May, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbling are very professional and honest. I have used several times and the work is completed to a very high standard and no surprises. Always feel that I am in honest hands and no muck arounds.
thankyou
Margaret Mikaere"
8th Jun, 2023 • Rating by: Margaret • Contact: Margaret Mikaere • Job date: Jun, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I recently called Peter Jackson Plumbing one Friday night when the ceiling started leaking through. Sonya assured me someone would be there within the next half hour, and in fact the plumber arrived within 15 minutes! He had all the necessary equipment and was straight up the ladder fixing the problem quickly and efficiently. He took photos to further advise us. As ever, I am so impressed with the service from Peter Jackson, so prompt, nothing is too much trouble, and so efficient. Thankyou!"
7th Jun, 2023 • Rating by: Julie • Contact: Kefir • Job date: Jun, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"A pipe blew connecting my washing machine to the water main. I phoned Peter Jackson for urgent assistance and they sent a plumber to my address within 20 minutes. He ascertained the issue quickly purchase the part required and fitted it in no time. I would say that Peter Jackson and their workforce were professional, empathetic and value for money."
2nd Jun, 2023 • Rating by: John • Contact: Dont know • Job date: Jun, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service and communication as always
Brad was lovely and cheerful did a great job."
2nd Jun, 2023 • Rating by: Jan • Contact: Brad • Job date: Jun, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"as always a prompt efficient service provided by friendly staff
at Peter Jackson Plumbing.
they are always on time and will let us know if there is a hold up which is much appreciated."
10th May, 2023 • Rating by: Carol • Contact: ? • Job date: May, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I can not speak more highly about the service Peter and his team provide .even the most simple of plumbing problems are addressed with true professionalism and done timely .They le@ve the site clean and tidy .Staff are very pleasent and pleasing to deal with."
29th Apr, 2023 • Rating by: David • Contact: Brad • Job date: Apr, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Very quick response to a job that wasn't an emergency. Turned up at exactly the time they said they would, to the minute!! Did the job quickly and efficiently for a very fair price. I am so glad I used them and would definitely use them again."
28th Apr, 2023 • Rating by: Meg • Contact: Peter Jackson • Job date: Apr, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service"
28th Apr, 2023 • Rating by: Frits • Contact: Frits Stigter • Job date: Apr, 2023
Communication: | 90% |
Quality: | 100% |
Reliability: | 90% |
Value: | 70% |
Overall: | 88% |
"It was a very small job fixing our roof drainage. They cancelled the booking because of heavy rain forecast. Two days later they were able to reschedule and fit us in. The work involved some problem solving, nothing routine, but is was completed quickly and professionally before the rain returned. Now we have no leaks!"
24th Apr, 2023 • Rating by: Lynn • Contact: A Plumber • Job date: Apr, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 70% |
Overall: | 93% |
"My tenant reported a bad smell coming from under the house. Peter Jackson sorted it out within a few days with no issues. This was very much appreciated as I don't live close by. At the same time they fixed a few other leaks so it I was happy and the tenant was happy. I would recommend Peter Jackson Plumbing"
9th Mar, 2023 • Rating by: Andrew • Contact: not known • Job date: Feb, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"What a great team, rose to the challenges of fixing a gas leak, installing extra outside taps and sorting out some tired taps…."
9th Mar, 2023 • Rating by: richard • Contact: Whole gang of them! • Job date: Mar, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 90% |
Overall: | 95% |
"Amazing team. Excellent communcation throughout the entire process. Highly recommend Team Peter Jackson."
8th Mar, 2023 • Rating by: Lou • Contact: Team Jackson • Job date: Mar, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service and professional and pleasant people. I will recommend
Peter Jackson Plumbers to my friends."
3rd Mar, 2023 • Rating by: Maggie • Contact: maggie cummins • Job date: Mar, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"My hot water went out on a weekend (of course). I left a non-urgent email and then rang first thing Monday. Krystal shepherded me through all the details that got the power reconnected via the lines company, plus a back-up PJ job booking in case plumbing help was needed - I didn't have a clue, and I am so grateful"
23rd Feb, 2023 • Rating by: Mary • Contact: Krystal • Job date: Feb, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Same day service.... the plumber who came was brilliant...a credit to himself and the firm he works for"
18th Feb, 2023 • Rating by: Rob • Contact: Peter Jackson • Job date: Feb, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"always professional and a pleasure to deal with even if there is a query post the repair"
8th Feb, 2023 • Rating by: Sue • Contact: Sue Chapman • Job date: Feb, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fantastic, responsive, professional, reliable, prompt service. I have used Peter Jackson Plumbing several times for a variety of different plumbing repairs. Their service has been out of this world, efficient, quality service at an affordable price with great communication. A++++++"
4th Feb, 2023 • Rating by: Charmaine • Contact: Peter Jackson Plumbing • Job date: Feb, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Truly great service!! Our toilet blocked on the first day of a long weekend. The plumber arrived on cleared the block then put the camera down to check and talked me through what was on the screen. Tree roots and old pipes. Using some other equipment he had with him the roots were cleared and everything was back in working order. Nothing was a problem!!"
24th Jan, 2023 • Rating by: Rosemary • Contact: Peter Jackson • Job date: Jan, 2023
Communication: | 100% |
Quality: | 80% |
Reliability: | 100% |
Value: | 60% |
Overall: | 85% |
"Our hot water overflow was gushing constantly. The plumber arrived on time and discussed with us what he thought the problem was. Unfortunately, after he had fitted some new valves and left the problem recurred. I contacted Peter Jackson and the responded promptly and returned to rectify things by replacing one other valve. Now everything is fine!"
19th Jan, 2023 • Rating by: Bill • Contact: Sorry, can't remember • Job date: Jan, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"These guys are awesome. Great communication and prompt service to resolve a problem in a commercial premise at short notice."
11th Jan, 2023 • Rating by: Matthew • Contact: Repair problematic toilet in commercial premise • Job date: Dec, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had an outside kitchen drain that was blocking up. I contacted Peter Jackson Plumbers they called me back made an appointment which they made for the same day, for which they arrived on on time
Highly recommend the service was excellent from start to finish
Drain unblocked, advice on a shower mixer thrown in
Thanks for a great service
We will definitely be using them again"
9th Jan, 2023 • Rating by: Andrea • Contact: Peter Jackson Plumbers • Job date: Jan, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Contacted over a public holiday when our toilet need d to be replaced. They contacted the same day and arranged for replacement asap. On time , professional. Great service."
9th Jan, 2023 • Rating by: Rachael • Contact: Nick • Job date: Jan, 2023
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had a kitchen drain that was blocking up. I rang Peter Jackson plumbers and was told someone would come that morning. They came absolutely on time, even phoning me from the gate to let me know they had arrived. The plumber immediately identified the issue, and fixed it right away. He was cheerful, explained the process, and very knowledgeable. Peter Jackson Plumbers are awesome, and I will always use them. Also, their receptionist is very efficient and calm, listens, and reassures that your problem can be fixed, another awesome plus for the company."
6th Jan, 2023 • Rating by: Julie • Contact: The plumber from Liverpool! • Job date: Dec, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Always receive prompt and efficient service from Peter Jackson Plumbing , and even stand by jobs get actioned asap."
31st Dec, 2022 • Rating by: Lloyd • Contact: Peter Jackson Plumbing • Job date: Dec, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Very pleased with job. Great communication with NIck."
4th Dec, 2022 • Rating by: LAURIE • Contact: Nick • Job date: Dec, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Top-notch from the first point of call to the finished job.
Peter Jackson Plumbing provided a fast, friendly service with excellent communication. I would happily recommend them to anyone."
29th Nov, 2022 • Rating by: Shelley • Contact: Peter Jackson Plumbing • Job date: Nov, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Always use these people for good work. Had me try out the repair made before leaving."
26th Nov, 2022 • Rating by: Esther • Contact: ? • Job date: Nov, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We are returning customers because we continue get great service. We are kept informed on all aspects of the job; quotes, what to expect and when it will happen. And the servicemen are totally professional and friendly."
26th Nov, 2022 • Rating by: Christine • Contact: Sonja Jackson • Job date: Nov, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I went to my place in Waikanae on the way back from Taupo and I was staying the night so I thought I would do my washing went to turn the washing machine taps on and found the cold one would not turn on so I rung them Peter Jackson plumbing not thinking they would have somebody come the same day they said that somebody would be with me 330 that afternoon I was very impressed 330 came and a very nice young man arrived his name was Nick he explained what had happened to the tap he took the valve out and went and got a new one he came back and he said do I just want to one done or all 4taps I said do all 4 then we will kn ow they are all good so he re place all 4 and I was very impressed in the service Nick was very helpful thank you guys for the quick response
Grant"
26th Nov, 2022 • Rating by: Grant • Contact: Nick • Job date: Nov, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"As always, Brad was on time, introduced himself and his assistant for set up, was unobtrusive on the job, took all safety precautions on the roof, and let us know when he was finished. Always good to have him on site."
4th Nov, 2022 • Rating by: Rosemary • Contact: Brad • Job date: Nov, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Highly recommend this company. Right from the Office Staff who always phone a day before each appointment, to Gary & Kfir who carried out our work.
Both visits when the carried out the work, they arrived dead on time! Friendly & informative workman. Work completed to a high standard."
2nd Nov, 2022 • Rating by: shell • Contact: Gary & Kfir • Job date: Oct, 2022
Communication: | 90% |
Quality: | 80% |
Reliability: | 80% |
Value: | 80% |
Overall: | 83% |
"Prompt, friendly and efficient."
28th Oct, 2022 • Rating by: Maureen • Contact: Sorry, I can't remember • Job date: Oct, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Brad was pleasant, helpful and very efficient. I have no complaints whatsoever"
22nd Oct, 2022 • Rating by: Catherine • Contact: Brad • Job date: Oct, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"The response to our burst water pipe was very prompt.
We were very grateful, the plumber arrived when we were out, and by the time we returned the job was complete, he had left and we had water to the house again….thankyou."
6th Oct, 2022 • Rating by: Denise • Contact: Don’t know • Job date: Oct, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Gary certainly knew his stuff and related well with us."
17th Sep, 2022 • Rating by: Tony &kathy • Contact: Gary • Job date: Sep, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"smooth and efficient."
11th Sep, 2022 • Rating by: Geoff • Contact: I don't know • Job date: Sep, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The service as always was great. Very efficient and the invoice had a very clear explanation of the work carried out.
A very professional outfit."
6th Sep, 2022 • Rating by: Jan • Contact: ? • Job date: Sep, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Slow draining kitchen sink. Communication to organise plumber on site was excellent, it was non urgent but was still scheduled within a few days. Plumber arrived on time and identified the problem quickly, he updated me with what would need to happen and got to work. Was quick and efficient. The bill was received about a week later and was what I expected. Nicely itemised. Very happy with service."
5th Sep, 2022 • Rating by: David • Contact: Unknown • Job date: Aug, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Thursday at 4pm found water beside toilet against wall. Called and spoke to Soren saying it appeared the water was coming from base of toilet. Soren said plumber should be there in half an hour. Brad arrived introduced himself, looked at the job, said water was coming from behind the wall. He cut a small hole and discovered the leak wasn't there so had to cut higher up. Found the water leak, turned of the water and repaired the pipe. Brad explained what had happened to cause the leak. We were most impressed with the fast service and follow up email to say what time we could expect the plumber."
31st Aug, 2022 • Rating by: Judith • Contact: Brad • Job date: Aug, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Nick displayed professional manner as a representative of his company also the plumbing profession. Once introduction formalities we’re completed he went about explaining how he was going to tackle the work. The end result was beyond our expectations. The work areas were clean and tidy when he left. Yes, we would recommend Peter Jackson Plumbing."
17th Aug, 2022 • Rating by: Gerry • Contact: Nick • Job date: Aug, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 70% |
Value: | 100% |
Overall: | 93% |
"Nick came half an hour early which although not inconvient was rather disconcerting as I arranged to be at 19a early to open up. So I was the late one! Nick did all the four small jobs I asked him to do, explained the reasons in laymans terms. He explained what was going wrong with the cistern confirmed that it required a new washer to prevent water leakage and higher water rates! He confirmed with me that water leakage from a filter in the kitchen would cause further issues. He took out the two water filters taking them back to base. I appreciated this when revamping a house time is of the essence. He also confirmed DuctQuest was not present, a couple of joins should be replaced and a limiting valve installed providing safety from water surges and burst pipes. Which he installed. He then informd me the house was plumbing fit for tennants. Plus he was a pleasent easy going tradsperson to have around. Straight forward not grumpy knew what he was doing and could explain the details in everyday language."
16th Aug, 2022 • Rating by: Christine • Contact: Nick • Job date: Aug, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 70% |
Overall: | 93% |
"Super fast weekend callout and sorted the problem. The BEST for emergencies."
15th Aug, 2022 • Rating by: Donald • Contact: Peter • Job date: Aug, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"A pipe burst in our bathroom wall on a Friday evening - I feel very lucky to have found Peter Jackson plumbers who really saved the day! Soren immediately texted me photos of our toby tap location (it was overgrown and not easy to find) and talked me through exactly where to find it. They arranged for Marcus to come out first thing on Saturday and for a follow up on the Monday. The plumber arrived on time and Soren took care to keep me fully informed of timings. They worked fast and efficiently, took time to answer questions we had, and were really tidy. Overall really great service. I called them in an emergency situation but wouldn't hesitate to use them for all our plumbing work in the future :-)"
11th Aug, 2022 • Rating by: Jess • Contact: Marcus • Job date: Aug, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"As always Peter Jackson let's you know in advance arrival day and time and if delayed let you know. They arrive on time always good to talk to and explain things well. Our last visit was for spouting issues, he gave several options and answered my questions without making me feel I was an idiot ."
9th Aug, 2022 • Rating by: Rosemary • Contact: Peter jackson • Job date: Aug, 2022
Communication: | 80% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 95% |
"Appreciated the prompt service after experiencing a blocked kitchen sink which required a cleanout with a vacuum machine. The clean-up afterwards was excellent. Would recommend this company"
17th Jul, 2022 • Rating by: Linda • Contact: Peter 7 Marcus • Job date: Jul, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"There is nothing that could improved on. Prompt service, responded to an afterhours call out, great communication. Totally satisfied with the service"
14th Jul, 2022 • Rating by: Nigel • Contact: Peter Jackson • Job date: Jun, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Had a burst pipe early Sunday morning. I called Oeter Jackson, and they answered immediately, and reassured me that someone would come within the hour. Their on call plumber turned up ahead of time, was confident, competent and personable. I will definitely use them from now on, they were outstanding, Thankyou!"
11th Jul, 2022 • Rating by: Julie • Contact: On call plumber • Job date: Jul, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 80% |
Value: | 100% |
Overall: | 95% |
"Ruben was thoroughly professional and pleasant throughout.
Sonya who I dealt with when making the booking for plumber support was also thoroughly professional and pleasant. The organisation and systems at PJB are clearly very strong and provide good confidence of successful job delivery. I was, and remain, impressed. A short delay in arrival time, but I suspect due to a prior job taking longer than anticipated. I was contacted with an updated arrival time."
11th Jul, 2022 • Rating by: Morgan • Contact: Ruben • Job date: Jul, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 70% |
Overall: | 93% |
"Burst hot water pipe discovered around midnight on a Sat night - receptionist who answered my call was calm and sympathetic, despite the hour! As promised, Brad arrived on time the next morning and worked quickly to sort it out. Professional and efficient. My go-to plumbers from now on. Thanks guys!"
6th Jul, 2022 • Rating by: Tanya • Contact: Brad • Job date: Jul, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"My problem was a leak in the water main to the property.
Receptionist Sonja was very helpful and had a plumber on site within an hour.
Plumber did a great job and had good people skills which always helps a customer in this situation.
Thanks."
3rd Jul, 2022 • Rating by: Ray • Contact: Plumber • Job date: Jun, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service and work. Professional plumber, on time, polite, worked hard and did a great job"
30th Jun, 2022 • Rating by: Chris • Contact: Nice young plumber • Job date: Jun, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The project was to replace three toilet pans which were unsatisfactory. A camera test of the drains was the first step, followed by installation of the new pans and seats. The work was carried out very satisfactorily and completed within the expected time period."
27th Jun, 2022 • Rating by: Peter • Contact: Kerry? • Job date: Jun, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"As usual, prompt efficient service by friendly tradesman who does his job very well."
7th Jun, 2022 • Rating by: Carol • Contact: Gas fitterr • Job date: Jun, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fantastic service. Very prompt and made the effort to do the job right."
3rd Jun, 2022 • Rating by: Victor • Contact: Nick Taylor • Job date: Jun, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Prompt response, professional and friendly service from start to finish! Couldn’t fault the team at PJP. Big thanks to Soren for organising and making it a stress free experience :)"
23rd May, 2022 • Rating by: Crystal • Contact: Soren • Job date: May, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"PJP are great, they're always great. Rural tank water property, found a burst pipe and had to switch the house supply off - phoned them just before noon, job was done sorted and Gary and Henry were on their way inside of two hours. Had this kind of amazing service several times from them before - can't speak highly enough of the team. Peter and Sonia - you guys run a great business!"
14th Feb, 2022 • Rating by: Iain • Contact: Gary & Henry(Harry) sorry I have useless memory • Job date: Feb, 2022
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Friendly, knowledgeable, and really efficient plumber, who got everything on the list fixed in what seemed like no time at all."
26th Nov, 2021 • Rating by: Suzanne • Contact: Brad • Job date: Nov, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Wrote into the website on Sunday afternoon about a blocked drain, marked as non-urgent, but I was rung on Monday morning and although the blockage seemed to have subsided, they recommended that their plumber come to view which they did a little more than an hour later. All the equipment was used to clear however, after a few hours it was not cleared but identified either as an obstruction on one of the RoW properties or a blocked council main. KCDC came on the Tuesday morning and identified a blocked main, a blast into the main trap had it all sorted in a few minutes.
Well done PJP and also to KCDC both whom came to the door to check everything was back to normal, yes it was and the site tided to our satisfaction."
22nd Nov, 2021 • Rating by: Robin • Contact: Terry • Job date: Nov, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson is so professional and communication is always on point every step of the way. Everyone in the business is so awesome , such a pleasure to deal with Peter Jackson Plumbing :)"
11th Nov, 2021 • Rating by: Carlene • Contact: cant remember name • Job date: Nov, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Right from the moment Nikki answered the phone the service was just excellent. Brad came on time and did a great job, a lovely young man. Communication great from the start. Nikki keeping me informed when Brad would arrive. Can highly recommend Peter Jackson Plumbing ...Thank you very much. Kind regards Dawn"
21st Oct, 2021 • Rating by: Dawn • Contact: Brad • Job date: Oct, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"What an awesome company to deal with from start to finish. Peter Jackson Plumbing were fantastic for the whole progress from the original call to the plumber coming out. They turned up when they said they would, Kerry was very friendly and efficient and just so good to deal with. I would highly recommend these guys."
5th Oct, 2021 • Rating by: Gareth • Contact: Kerry • Job date: Sep, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I am a first time customer of Peter Jackson plumbing. On Thursday night I had water pouring out the kitchen light and bedroom lights. Because they are 24/7 I called them. Was given advice on what to do if I chose to wait until the morning. First thing Friday morning they turned up and stayed until the job was completed. Over the next few days they were called out 3 more times due to more burst water pipes. Each time they were on the job super fast. I believe they were genuinely concerned about my situation and prioritized the situation over business. They had never dealt with me before but still the job was prioritized over and above expectations. They were professional but friendly from first point of contact right through to the tradesmen. I can't recommend them highly enough. Fantastic service all the way. Thank you so very much for being there for me in such a stressful situation"
2nd Jul, 2021 • Rating by: Adrienne Stevens • Contact: Shadrach,Kerry and Brad • Job date: Jul, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had an issue with a leaky tap, and faulty handle. Peter Jackson plumbing were assigned to service the tap and were superbly organised, great communicators prior to and on the day. The tap was replaced without question, completed quickly with no mess left behind. The lovely plumber even took off his boots to do the work. Highly recommend PJ if you have a plumbing need - faultless for us."
22nd Jun, 2021 • Rating by: Nicolette • Contact: Unsure but he was superb • Job date: Jun, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Phoned 8.45am pertaining failed insinkerator and by 10.45am new item installed including water filter cartridge delivered by supplier within 20 minutes of being ordered. Promptness of service was something to behold."
11th Jun, 2021 • Rating by: Kevin • Contact: Shedric • Job date: Jun, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Super work done by the team and so tidy. So pleased with these guys"
2nd Jun, 2021 • Rating by: Declan • Contact: Peter Jackson & team • Job date: Jun, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"I've been a client of Peter Jackson Plumbing for nearly 15 years. They've dealt with everything from replacing my Dux Quest to sorting out a blocked toilet. They listen to what I need done, make practical suggestions if appropriate, keep me well informed throughout the job, and follow up afterwards to make sure I'm happy with what their work. On top of that, their people arrive right on time, are polite, and have a high standard of workmanship."
25th May, 2021 • Rating by: Dee • Contact: Peter Jackson Plumbing • Job date: May, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Having a dishwasher installed (not a plumber) on a Friday - disaster, there was a dodgy joint and pipe broke ...water everywhere ..aaargh!
Turned water off. Call To Peter Jackson plumbing - had someone on site within 90 minutes to define problem and allow me to have water over weekend. Then promptly back the next Tuesday ( 2 days earlier than scheduled) to properly install the dishwasher. Brad on checking what original installers had told him found that they were attempting connecting to hot water outlet not cold...he fixed that as well.
Simply superb response and great comms from the Office team meant that i was always well informed and kept up to date informed. Moral of the story (for me)...if you doing stuff with water - get a (good) plumber!
Thank you team"
18th May, 2021 • Rating by: Tony • Contact: Brad • Job date: May, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"I have engaged Peter Jackson Plumbing on several occasions and found their
service and workmanship to be unfailingly outstanding."
26th Apr, 2021 • Rating by: Lorraine • Contact: Nikki Vause was contact and organiser, Kerry the plumber • Job date: Apr, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Always receive great service from Peter Jackson Plumbing.
The service is prompt and so good to be able to relay the issue to office staff rather than leave a voice message and hope for the best.
Assigned plumber always arrives on or close to agreed time. Also a big plus in my book."
14th Apr, 2021 • Rating by: Lloyd • Contact: Name not given • Job date: Apr, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Fantastic service from emergency call with burst water tap connection in bath on a Saturday evening, to follow up a couple of days after work completed. All staff were very friendly, helpful, and a pleasure to deal with. A pity other trade organisations weren't as customer focused."
26th Feb, 2021 • Rating by: Laurie • Contact: Can't remember the name of On Call Plumber • Job date: Feb, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Very efficient and excellent work.
Have used Peter Jackson Plumbing several times.
This time my gas HWC failed after 25 years,
Came, helped mop up the wet carpet, took away the failed cyclinder and arranged to instal the new cyclunder while i was away on holiday.
Very happy and would throughly recomend them."
22nd Feb, 2021 • Rating by: Philip • Contact: Peter Jackson Plumbing • Job date: Feb, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Who knew having flushing toilets is such a luxury?
Thank you so so much Nikki, for arranging the right people to get us flushing again. Peter Jackson Plumbing arrived early, rang back with information when they said they would and arranged for our water tank to be supplied with water. All the staff I dealt with were professional, polite and helpful.
I haven't received an invoice as yet so cannot comment on the price. Previous reviews indicate that it will be reasonably priced."
6th Feb, 2021 • Rating by: Lesley • Contact: Peter Jackson Plumbing • Job date: Feb, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing were fantatsic. They turned up when they said they would, Kerry was very friendly and efficient and just so good to deal with.
We would highly recommend these guys."
28th Jan, 2021 • Rating by: Jan • Contact: Kerry • Job date: Jan, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have used PJ Plumbing many time. No matter who arrives the quality, communication and standards are always second to none. Tuesday was no exception for what must be the neatest and cleanest install of an Infinity system I have ever seen. 24 hour call out is just a good. When you find you drains blocked and water goes no where apart from your garden they do an amazing job, but more importantly make the effort to fix the problem not just mask it. I Cant recommend enough."
14th Jan, 2021 • Rating by: Peter • Contact: Peter Jackson Plumbing • Job date: Jan, 2021
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Thank you so much for the work you did on my house. You fixed the leak promptly and my gas oven working again. Kerry was quick and professional and the bill was excellent value for money. The communication was excellent - Nicky kept me posted and was friendly and polite.
Thank you"
9th Jan, 2021 • Rating by: Samantha • Contact: Siren Ebbett • Job date: Jan, 2021
Communication: | 0% |
Quality: | 0% |
Reliability: | 0% |
Value: | 0% |
Overall: | 0% |
"WARNING about this organisation if you have a disagreement.
This company did some work for my business which is located at my residential address. They cut a hole in my driveway and at the end of the day just pushed dirt into it. I then got an email saying I had to pay extra to get the hole filled back up.
I expressed dis-satisfaction that I was not told about this before the hole was created at which I was told the problem would be rectified at no additional cost.
Some employees came and did the work and then I got sent an invoice including the cost of fixing the hole.
I was told I had to pay this even though I had a written email from this company saying I didn’t. I expressed my concern about this via email and was told I had to pay.
I ended up taking this company to the disputes tribunal over this. Which Peter Jackson Plumbing Limited never showed up for - and the tribunal decided via this process that I was NOT liable to pay for the re-concreting.
I have numerous un-replied emails from this company and was shown a lack of respect when they didn’t even bother showing up to the disputes tribunal. And to add on to this I even have a voice message left on my phone & received an hour before the tribunal hearing time – recommending that I don’t go.
My experience managing this disagreement is BY FAR some of the worse customer service I have ever had in my life!
Very grateful for the NZ ministry of justice in this one and their ability to settle disagreements & in this case decide my "side of the story" made me not liable for the payments #knowyourights!
I felt my experience with this company was unfair and unreasonable.
Also, for anyone reading this - both sides of the story were heard at the tribunal as Peter Jackson plumbing limited had sent through theirs via email - even they they didn't show up.
Additionally I also recommend if you are in a similar situation to me to get everything in writing! I.e. in this case email
As mentioned i have emails that haven't been replied to sent to Peter Jackson plumbing limited [even though they reply super quick in here]. And they were very persistent in wanting me to discuss matters on the phone.
However if you have disagreements, it's my experience that getting everything in writing is invaluable (& arguably needed) when disagreements need intervention from a moderator I.e in this case a judge at a disputes tribunal."
9th Jan, 2021 • Rating by: Ryan Cartlidge • Contact: Peter Jackson Plumbing Limited • Job date: Sep, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Had an emergency call out for a gas hot water
problem, the team arrived in under 45 minutes.
problem was diagnosed and a temporarily fixed on the spot. soon after a quote was supplied and
agreed upon and work carried out promptly. they
also highlighted a compliance issue with the system which the original installer missed. Again this was promptly resolved. Have used a few plumbing companies on the coast, and Peter Jackson plumbing has by far been the most professional, organised and reliable I have used. cannot fault their customer service, prompt emails and someone friendly always answered the phone. would highly recommend to others."
7th Jan, 2021 • Rating by: Mark • Contact: Soren Jackson • Job date: Nov, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We were very pleased with the communication firstly with Nikki advising on kitchen and laundry taps requirements & arranging a suitable time. Also ringing us on the day advising of an hour delay was very much appreciated. Then the friendly polite & efficient plumber arrived and completed removal of old taps and new installations within an hour. All tidy afterward. Once again, as we have used Peter Jackson Plumbing before, very good service and will use again."
30th Dec, 2020 • Rating by: Denise • Contact: Nikki then A.....(the actual plumber) • Job date: Dec, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Ok so no one wants or needs a leaking water cylinder just before Xmas. Electricians in first to assess. Then it becomes a plumbing issue. 6yr old cylinder is kaput and person dealing with it in the office at Peter Jackson Plumbing is all over it talking to owner and us and her team Exellent. Within 24 hours new cylinder located and transported to us waiting for plumber 'and' installed! Excellent and professional plumber with our new water cylinder heating up as i write this. What was a huge stress nah not when you got excellent people on your side. Very grateful to everyone involved who were able to fit us in at short notice and sort out asap. The plumber is awesome was thorough, great communicator, very professional. Definitely recommend and thank you very much."
23rd Dec, 2020 • Rating by: Peri • Contact: Nikki • Job date: Dec, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We recently contacted Peter Jackson Plumbing for a quote for an Infinity hot water system. Peter came round promptly, listened to our situation and was very helpful with advice and explaining how it would work. He was thoroughly professional and we were extremely impressed. The quote arrived the following day and Peter had outlined exactly what he wanted the workmen to do including tidying up. The job started exactly on the day as per the quote and the workmen were very efficient, polite and tidy. We were delighted with the job and with any follow up we needed. We were also very impressed with the office staff who were very knowledgeable and approachable. Highly recommend using Peter and his crew A+"
22nd Nov, 2020 • Rating by: Michele • Contact: Peter Jackson • Job date: Oct, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Prompt, polite and efficient. Plumber let us know what was involved and how long it would take prior to doing the work. Cant recommend highly enough."
18th Nov, 2020 • Rating by: anthony • Contact: Peter Jackson Plumbing • Job date: Nov, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had outstanding service from Peter Jackson Plumbing Ltd when our insinkerator started leaking. They got a person to us as quickly as possible. The plumber who came to do the installation was very pleasant, thoroughly professional, installed the new insinkerator and did a 100 percent clean up job. He left the work area spotless and took all rubbish relating to the job away. I can't speak highly enough of the excellent service from the office and the plumber who did the work. 5-stars plus experience for me."
13th Aug, 2020 • Rating by: Elisabetta • Contact: Tayla • Job date: Aug, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We sprung a leak at 3.50pm, rung Peter Jacksons, spoke to Sonya and she said she would get someone there shortly. She rung back a few minutes later and within 15 minutes of that call, we had a plumber here, excellent service and job done. Highly recommend them."
21st Jul, 2020 • Rating by: Kevin • Contact: Sonya • Job date: Jul, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing was advised of a leak in the mixer tap in our ensuite shower at around 8.15am, and while it was not an urgent matte, a plumber was on site within about an hour. He located the problem quickly and advised that a replacement part for the tap was needed. He obtained the part from a local plumbing supplier and fitted it all within about 30 minutes. The tap was tested and found to be working normally with no leaks. Very impressed with the quick response and work carried out by the plumber. As in the past, I again recommend Peter Jackson Plumbing."
16th Jul, 2020 • Rating by: Keith • Contact: One of the Plumber team • Job date: Jul, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"The new overflow pipes and lower inlet pipes worked a treat in the latest downpour. We are very happy with the outcome. Thanks for the great advice Peter."
14th Jul, 2020 • Rating by: Peter • Contact: Peter Jackson • Job date: Jul, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have used Peter Jackson Plumbing three times in recent times. A leaking water pipe under the hot water cylinder, an underground broken water pipe, to reroute and bring up to spec the water pipes to our sleep-out and reroute the hose tap before we laid the new concrete paths.
Excellent work. Timely and very professional. Where I don't have skilled knowledge, I rely on people to be honest and to tell me in a straightforward way what is happening and what needs to be done to fix it; along with options if there are any. Shout out also to to Soren for her organising and communication.
Peter Jackson Plumbing and the team have never let me down. I would recommend them for skill, work ethic, dependability and communication."
13th Jul, 2020 • Rating by: Diana • Contact: Peter Jackson Plumbing • Job date: Jul, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The 19 year old gas central heating had failed, just before the house was due to go to new owners, in the middle of winter. The team at Peter Jackson Plumbing kept me sane, and ordered parts, and prepared a quote for a full replacement. The gasfitter ultimately discovered a stuck gas valve, which needed freeing-up. No massive cost, and it was complete and working just a few hours before handover of the house. Their skill and care really saved my bacon. I would absolutely recommend them!"
11th Jul, 2020 • Rating by: Adrian • Contact: Soren Ebbett • Job date: Jul, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"This is the third time we have used Peter Jackson Plumbing and we would not go back to anyone else. There were two jobs this time, firstly a leaking tap which Brad soon fixed and then the main job which was a leak in the roof associated with the exhaust pipe from the stove expelair. Over a 12 year period this is the third time there has been a problem in this area. The first two occasions we used other plumbers who claimed to have fixed it and sent us very healthy bills. This time Brad initially did not even have to go on the roof, he stood on the drive looked at the roof and told us the flashing was incorrect. He ordered the required parts, returned and did a very professional job of installing the correct flashing. Since then we have experienced bouts of very heavy rain and wind and absolutely no problems. And the bill when it came did not make our eyes water. There the only ones for us."
3rd Jul, 2020 • Rating by: Aylwyn • Contact: Brad • Job date: Jun, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Soon after arriving on the Kapiti Coast about 18 years ago we needed a plumber and we have stayed with Peter Jackson Plumbers since that time. On May 25 Peter Jackson Plumbing attended our property again to instal a bew wash tub and piping in pteparation for a new washing machine. The young man who attended was very efficient and carried out the work to a high standard a standard that we have experienced each time we have needed plumbing work done. Having had contact with both office staff and plumbers at Peter Jacksons I have found them to be extremely helpful and a credit to the company they work for. An excellent team all round. Thank you for the continued high delivery of your work."
27th May, 2020 • Rating by: John • Contact: Josh • Job date: May, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The plumber arrived as expected and replaced a faulty toilet vanity tap quickly and efficiently. While doing the work we asked him to check slow draining of the vanity waste. He suggested a solution (a vented trap) and we asked him to install one. Although he didn't have one in his van, he offered to go back to his workshop and pick one up, which he did within 10 minutes and a 5 minute install. Problem solved. The plumber was very friendly and helpful and an asset to Jackson Plumbing."
30th Apr, 2020 • Rating by: Keith • Contact: Duty plumber • Job date: Apr, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Once again an excellent job by Peter Jackson Plumbing sorting out a blocked drain for me. Always responsive and their staff always go a great job. You always keep using the good trades people when you find them. Thanks again."
22nd Apr, 2020 • Rating by: Jeremy • Contact: Soren Ebbett • Job date: Apr, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Really impressed with Peter Jackson Plumbing service, we had a semi blocked drain and we also needed a new tap installed to our dog area. They were on time and very professional, and we were very impressed with the quality of their workmanship."
3rd Apr, 2020 • Rating by: Robyn • Contact: Peter • Job date: Mar, 2020
Communication: | 90% |
Quality: | 100% |
Reliability: | 90% |
Value: | 90% |
Overall: | 93% |
"Another great job by this firm. The young man who did the bulk of the work on refreshing our loo with new basin etc was awesome. Also, installed with help of another of the crew to get a new laundry tub lifted into place."
2nd Apr, 2020 • Rating by: Sandi • Contact: Peter Jackson & staff • Job date: Mar, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Thank you guys so much for your quick response during COVID-19 lockdown. Your recommendation to phone Electra LOSTPOWER first was fantastic. They were there in 30mins. Hot water restored in the morning as they said. Have never used anyone else apart from you guys because you’re simply exceptional. Thanks for being you! Highly recommend to everyone. Always there when needed. Always professional from the phone call to the job completion."
2nd Apr, 2020 • Rating by: Adrienne Clarke • Contact: Sorren • Job date: Apr, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"A leak in an old toilet. New suite installed as soon as was possible. An excellent tradesman with excellent advice. Follow up on job via email and phone. Extremely happy customer ????"
26th Mar, 2020 • Rating by: Joss • Contact: Mark Hickman • Job date: Mar, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service, phoned in the morning and job completed same day. Young man who took my call was awesome and kept me up-to-date on arrival time of plumber. Best service ever"
26th Feb, 2020 • Rating by: catherine • Contact: can't remember name but very nice man • Job date: Feb, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Very happy with the service and job done, we where very worried when we heard we had a water leak near the fence line, as we are away for long periods of time Peter Jackson came out and found the problem, thay even took photos so I could see for myself what caused the leak.
Fast efficient and reliable, we have used Peter Jackson Plumbing in the past and have been very happy with the quality of work done, in case of emergencies they are the plumbers I always ring first.
Good communication and advise definitely 5 stars."
7th Feb, 2020 • Rating by: David • Contact: Mark Hickman • Job date: Feb, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I was VERY impressed with Brad, he had all the patience in the world with me, as I lip read he made sure he faced me when talking to me, he never once made me feel like if he had another job to get to, that I was taking more time than I planned to, especially given the job he ended up doing here with our previous leak was not what I had rang about initially, I had rung about a cold tap not working since then, but the tap made a liar of me and worked, as did the kitchen sink, clearing itself, so I am very grateful for the time given, your description is very good detail, and so far the dehumidifier has produced half container of water.
Thank you also to Mark who once he knew from me ringing plumber had not come for original time and date, kept me in touch with what was happening hence why I have ignored not knowing the first day and given good marks for communication afterwards."
29th Jan, 2020 • Rating by: Gabriel'e • Contact: Brad • Job date: Dec, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing and Gas fitting have worked with us (landlords) for nearly twenty years. Reliable, friendly, quality work done at a reasonable cost. On all types of jobs large and small. Plumbing issues can occur at anytime, and they've been accommodating in those situations too. And they've always been respectful to our tenants, keeping them in the loop as well. So everyone is happy!"
15th Jan, 2020 • Rating by: dave • Contact: Sonya Jackson • Job date: Jan, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"A call out during the weekend that was
1. promptly answered and
2.Turned up quicker than promised
was just fantastic. Kieran kept us informed of progress and how he was going to resolve our issue.
Great service and I highly recommend."
14th Jan, 2020 • Rating by: Murray Newman • Contact: Kieran • Job date: Jan, 2020
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We've used Peter and his team for all our plumbing and gas requirements since 2010. Their service is consistently the best; great communications, efficiency and a real sense of pride in delivering what the Customer needs. Thanks"
9th Dec, 2019 • Rating by: Suzanne • Contact: Peter Jackson • Job date: Dec, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fast, efficient and reliable. What more can you ask from a plumber? Oh and well mannered!
Thanks for your professional service.
Simran"
9th Dec, 2019 • Rating by: Simran Singh • Contact: Peter Jackson • Job date: Dec, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Due to house renovations and distinct lack of guttering system our water tank ran dry and burnt out our pump. not ideal to say the least but one call to Mark from Peter Jackson plumbing had Kieran attend site to remove existing pump and install a loner until new one could be sourced that same day!! I would recommend this company without any hesitation.This people is how you run a company."
8th Nov, 2019 • Rating by: Matthew • Contact: Kieran and Mark • Job date: Nov, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I awoke at 12.30am to what sounded like Niagara Falls in my ceiling cavity. I was pretty alarmed and was lucky enough to get through to Sonya and Peter who were busy trying to sleep after another long day of serving similar customers. Sonya talked me through finding Toby ("Who's Toby?") as I'm not a DIY kinda gal and sorting things until someone could come in the morning. Total super stars, very kind and over-and-above service. Thank You from Ms Nemo."
8th Nov, 2019 • Rating by: GG • Contact: Sonya Jackson • Job date: Nov, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great! Very prompt response, work undertaken professionally and thoroughly by the plumber, excellent communication with office. Thanks!"
24th Oct, 2019 • Rating by: Peter • Contact: Soren Ebbett • Job date: Oct, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"An exceptionally good experience for something that could have been stressfull. From coming in to do the quote/estimate to completion of the job all tradesmen notified the time of arrival and arrived on time with another phone call if they had been delayed. Communication was excellent while they were on site with good consultation all the way through. The workmanship was great and we are delighted with the result. We have and will continue to recommend Peter Jackson plumbing to other people."
15th Oct, 2019 • Rating by: Alan • Contact: Soren Ebert • Job date: Oct, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fantastic service & communication. Quote was done quickly and efficiently. Work was completed to a very high standard and with a very high level of professionalism. Would not hesitate to highly recommend to everyone"
27th Sep, 2019 • Rating by: Sue • Contact: Peter Jsckson Plumbing • Job date: Aug, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I’m incredibly happy with both Peter Jackson plumbing's service and work – honestly I’m blown away with the business.
THey were clear in your communication around when the plumber would be there and then Peter, who attended site yesterday was bang on time and ready with the brief information I had provided. His workmanship was excellent and he’s a bloody nice guy as well.
I expressed to him my thanks for his work and the fact Peter Jackson plumbing did what they said they'd do – it’s a really simple thing to treat your customers as well as they have already but we didn’t have this experience with other companies we had reached out to. I am really impressed and excited to continue using and referring Peter Jackson plumbing."
25th Sep, 2019 • Rating by: Brent • Contact: Mark Hickman • Job date: Sep, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Superb service & communication. Faultless. Highly recommended. Very reasonable pricing.
Toilet removal & disposal plus subsequent reinstall amidst other tradies. Very reliable. Won't hesitate to use again."
19th Sep, 2019 • Rating by: Rachel • Contact: Rachel McGillivray • Job date: Sep, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Always a fast response and very good communication. I can rely on this company to respond quickly and sort out the problem efficiently and professionally. This is really important to me as a landlord as when tenants call with a problem I have the confidence that Peter Jackson will sort it out. They are happy co- ordinating with the tenant directly. Really happy with this company and recommend to anyone."
18th Sep, 2019 • Rating by: Lou • Contact: Peter Jackson plumbing • Job date: Sep, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Fantastic from start to finish. Rung in the morning and requested a plumber to fix my leaking toilet. Within 4 hours it was fixed. Throughly recommend this business. Thank you Peter Jackson Plumbing. Gold stars *****"
31st Jul, 2019 • Rating by: Nikki • Contact: Brad • Job date: Jul, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The guy who came went above & beyond to do a better install than I thought possible - so I was super impressed.
The fact you were able to send someone so quickly was also amazing & appreciated."
18th Jul, 2019 • Rating by: Reade • Contact: Peter Jackson plumbing • Job date: May, 2019
Communication: | 90% |
Quality: | 90% |
Reliability: | 90% |
Value: | 70% |
Overall: | 85% |
"Once again Peter Jackson were able to promptly deal with our toilet problems. The staff were friendly the work was done well. I have used the firm many times and they are always my first choice. They probably won't be the cheapest but I want quality work from a firm I can rely on. Thanks again."
16th Jul, 2019 • Rating by: Jeremy • Contact: Mel Herridge • Job date: Jul, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service from the first point of contact. Clear communication, transparent pricing and always on time. Have used several times and I have always been impressed. If only all tradies were like this...!"
8th Jul, 2019 • Rating by: Katy • Contact: Keiran • Job date: Jul, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"I always use Peter Jackson Plumbing. I've had several situations where I needed a super speedy response and they've always come through for me. The work is always high quality and they do what they say they're going to do, when they say they're going to do it and all their staff are professional and helpful. Haven't used anyone else (nor do I intend to) so I can't give comparative feedback on pricing - I just know I get what I want, when I want it and there's never any need for a follow-up. Proabably the best tradie outfit I've used. Thanks Peter, Sonya and to your team."
4th Jun, 2019 • Rating by: Iain • Contact: Henry and Peter • Job date: May, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had a sewer pipe issue on Easter Sunday and would have been lost without the help of Sonya and her team! Incredible communication, support and service throughout the whole experience."
21st May, 2019 • Rating by: Siobhan • Contact: Sonya Jackson • Job date: May, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"these guys rock.They routinely go the extra mile and they are kind and considerate. Their work is impeccable"
12th Apr, 2019 • Rating by: Rozellia • Contact: Rozellia • Job date: Feb, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"All colleagues - from the Office to the plumbers on the ground -are first rate and extremely helpful"
12th Apr, 2019 • Rating by: Christopher • Contact: Sonya Jackson • Job date: Apr, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Brad done an awesome job with my partially blocked pipes in well under an hour. This was amazing as I had had 2 other plumbers in on different days a few weeks before who clocked up over 2 hours between them and the job was obviously beyond them. Many thanks Brad and Peter Jackson Plumbing for a job well done."
5th Apr, 2019 • Rating by: Violet • Contact: Brad • Job date: Mar, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"The service from Peter Jackson Plumbing has been consistently good over many years. Recently they came to the rescue and resolved issues with blocked drains and wear and tear on washing machine hoses. The initial phone call through to the plumber on site has been delivered with care and courtesy. The advice and guidance has been consistently good and the work completed to a high standard. This feedback reflects good experiences over many years and I would not hesitate to reccomend their services if you want repairs or new installs. The end result has always been high quality and robust over time."
28th Mar, 2019 • Rating by: David • Contact: Peter Jackson Plumbing Team • Job date: Mar, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing came to our rescue on a Summer Saturday afternoon when we dug through our water main. They arrived on schedule, a very calm, positive staff member. Fixed our pipe & checked that everything was in order before he left. Given that it was Saturday & after hours I thought the charges were very reasonable. Highly recommend & wouldn't hesitate to call again."
18th Mar, 2019 • Rating by: Rachel • Contact: Sonya • Job date: Feb, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Excellent service from first phone call to completion of job."
15th Mar, 2019 • Rating by: Fliss • Contact: Gary • Job date: Mar, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have used Peter Jackson Plumbing on a few occasions over the last decade and have always had excellent service. We recently had to replace our hot water cylinder and as always, Shadrach was very thorough and courteous, he explained everything he was going to be doing beforehand, quietly got on with the job and ran me through everything once the installation was complete."
12th Mar, 2019 • Rating by: Moira • Contact: Shadrach • Job date: Mar, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I contacted them with a small emergency and within the hour they had organized a time to assist. In the event, they were able to come even sooner which worked out very well. The person I dealt with to arrange the assistance was friendly and courteous and the person who came to fix the pipe was polite and capable. They kept me informed throughout the process."
8th Mar, 2019 • Rating by: Ann • Contact: Melissa Herridge • Job date: Mar, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We always find Peter Jackson Plumbing respond really fast and get the job done efficiently. Henry, who did the work, answered all my questions, explained what was going on and did a great job - a really nice guy!"
22nd Feb, 2019 • Rating by: Vicki • Contact: Henry • Job date: Feb, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"This is one of the most professional plumbers I've dealt with in the welly region. The plumber who came to site was not only knowledgeable but very good at explaining the work being done, the benefits, the options and recommendations that were helpful and also offered options that saved costs. I highly recommend the team because they are going to get the job done right!""
14th Feb, 2019 • Rating by: Mark • Contact: Peter Jackson • Job date: Feb, 2019
Communication: | 90% |
Quality: | 90% |
Reliability: | 90% |
Value: | 80% |
Overall: | 88% |
"This is one of the most professional plumbers I've dealt with in the welly region. The plumber who came to site was not only knowledgeable but very good at explaining the work being done, the benefits, the options and recommendations that were helpful and also offered options that saved costs. I highly recommend the team because they are going to get the job done right!"
14th Feb, 2019 • Rating by: Mark • Contact: Peter Jackson • Job date: Feb, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 100% |
Overall: | 98% |
"We had a serious problem with sewage overflowing which Peter and team
acted upon immediately. We were leaving on that particular day for holiday so had
to leave it totally in their hands. It involved the council whom they contacted and by the following morning it was all cleaned up . It was worrying as had affected neighbours but Peter Jackson team did an amazing fast job of it. I couldn't recommend them more. Was very impressed and grateful"
31st Jan, 2019 • Rating by: Helen • Contact: Peter Jackson • Job date: Jan, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"These guys are the best! So efficient; turned up on time (which was shortly after we rang them), diagnosed the problem, and fixed it - then cleaned up the mess and filled in the hole in the ground. Our pipes were full of sand; they got rid of it and now everything is working again."
29th Jan, 2019 • Rating by: jeanie • Contact: Not sure • Job date: Jan, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We arrived home from holiday on Wednesday morning to be greeted with water running out from every door and the house awash - every room. I had heard radio ads for Peter Jackson on the radio over Christmas so rang them. Neil said he would get back to me in 2 minutes and he did. A plumber arrived sooner than the 45 minutes promised and sorted the short term problem. He was professional, reassuring and gave us good advice as to where to from here. In short these guys are superstars."
20th Jan, 2019 • Rating by: Shelly • Contact: Neil • Job date: Jan, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I contacted Peter Jackson Plumbing to replace a kitchen tap for an older woman for whom I have an EPOA. I was present when the work was done and I have high praise for the courtesy and kindness to my cousin of the young trades-person, Josh, who came on time and quickly finished the job for her. Josh then contacted the office to make an appointment for me to have some work done at my home close by. I could see that this firm works as a team and Josh was given this supplementary job too. Through his quick action on site he identified a problem with my water supply and this firm contacted the KCDC and they followed through with ensuring the matter was rectified AND my small plumbing job was completed that day. In reading the "small print" I am happy to see this firm strongly supports apprenticeship programmes - these young people are learning from the best if Josh is an indicator of their trainers and trainees!"
10th Jan, 2019 • Rating by: Michele Ness • Contact: Josh • Job date: Jan, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have used Peter Jackson plumbing on a number of occasions for over 5 years now.
They are courteous, prompt and always do a high quality job. Over the years they have repaired the toilet outflow which was badly affected by ground subsidence. They unblocked the waste outflow the day before Christmas 2017 and a few days ago repaired a badly leaking tap line. I would certainly recommend this company to anyone needing a high quality, reasonably priced, reliable plumber."
7th Jan, 2019 • Rating by: David • Contact: Not sure of plumber's name. Email contact with Sonya & Soren. • Job date: Jan, 2019
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"I have been using Peter Jackson Plumbing for years for my home, for big and small jobs. Over the years, they have replaced all of my dux quest piping, replaced fittings, fixed leaks, cleared blockages, and more.
I trust their advice, particularly Peter's. They arrive on time, confirm what they are going to do before they do it, and do a great job. On the rare occasion that things don't go to plan (that's just how life is), they are quick to respond and put it right.
Soren was the project manager for my latest work. She kept me informed both before and during the job, and followed up afterwards to make sure everything went OK. I recommend her highly.
They are not the cheapest plumbers on the Coast, but in my experience there is value in engaging a professional company who know what they are doing, and do the best job."
15th Dec, 2018 • Rating by: Dee • Contact: Peter • Job date: Dec, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I highly recommend Peter Jackson Plumbing - they came to my rescue. My toilet leaked after another tradesperson incorrectly installed it. Peter Jackson plumbing were very professional, polite and knowledgeable. They talked me through everything step by step.
Peter Jackson are trustworthy, reliable and full of integrity. I would highly
recommend them."
10th Dec, 2018 • Rating by: Samantha • Contact: Peter Jackson • Job date: Dec, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
""The whole bathroom refurbishment was a seamless exercise in project management. Communication was excellent from the beginning and Peter’s involvement and guidance in selecting the bathroomware and the initial planning and design concept set the tone for the whole job. All the tradesmen were extremely professional and competent and they worked to a task plan schedule so timing was never an issue. Soren kept us informed of any changes of progress or plan with regular communication throughout the refurbishment. The final check of the finish bathroom and follow up was also very professional. Based on our experience with Peter Jackson Plumbing carrying out what was a complex total refurbishment it is self-evident why they were Master Plumbers of the year in 2016. Based on our experience we would recommend them to anyone considering a similar project.""
29th Nov, 2018 • Rating by: Kerry Arnold • Contact: Kerry and Ann Arnold • Job date: Sep, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jacksons have completed a full re-plumbing of our house. I have also used them for work at my workplace over a number of years. Their work, communication, and workers attitude has always been outstanding, whether a small or large/complicated job. Highly recommend."
27th Nov, 2018 • Rating by: Peter • Contact: Peter Jackson • Job date: Nov, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"On time, polite, careful and good work. Very happy (once again) with Peter Jackson."
22nd Nov, 2018 • Rating by: David • Contact: Henry • Job date: Nov, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Quick and Efficient, took care of the problems and organised JB's and Electrician to come and fix the issues."
22nd Nov, 2018 • Rating by: Cameron • Contact: Brad • Job date: Nov, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had diverters installed on all our downpipes. As the parts had to be ordered, I expected a wat. However, they arrived quickly and were installed very efficiently by a most pleasant plumber. Communication with the firm was excellent."
8th Nov, 2018 • Rating by: Donna • Contact: Sonya • Job date: Nov, 2018
Communication: | 90% |
Quality: | 90% |
Reliability: | 80% |
Value: | 80% |
Overall: | 85% |
"Great work done by Peter Jackson with a laundry refit and some sewer work outside. A reliable company that does great work, so I keep coming back."
7th Nov, 2018 • Rating by: Jeremy • Contact: Kieran • Job date: Nov, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had an ugly sewerage smell round the back of the house. Peter Jackson Plumbing sent an experienced plumber around at very short notice. He proceeded to investigate the problem with a fancy camera that gets sent down the sewer pipe. Nothing found. An apprentice turned up who dutifully followed orders and crawled under the house to find the problem - not a pleasant task so good on him! Problem solved. Cats had been getting under the house and leaving little presents behind. We were delighted with the service we received from Peter Jackson Plumbing. Prompt, efficient, knowledgeable plumbers and their pricing was very reasonable."
23rd Oct, 2018 • Rating by: Graeme • Contact: Sonya • Job date: Jul, 2018
Communication: | 20% |
Quality: | 20% |
Reliability: | 20% |
Value: | 10% |
Overall: | 18% |
"It seems this business is too profit oriented and forgot about a good customer service. It was a simple leak from an old water tube and should have been repaired in 10 to 20 minutes at the maximum because I had located the leaking spot which had been dug up by myself and exposed for immediate repair work.
In his first attempt for repair, the plumber used an improper tube/fitting to connect the old tube to a new one so we saw his first work didn't stop the leak. After realizing his mistake, he tried to ring the local 'Plumbing World' store to get a current standard blue tube, which I had in my stock. So, I interrupted his call and provided with my tube. From my previous experiences with other plumbers, I had thought it was a standard practice for plumbers to carry stocks of some frequently used parts/fittings like the standard water tube but obviously, it isn't with Peter Jackson Plumbing.
Another thing I was not happy with was the purchase of new "Male Gate Valve" to replace the old one. The old one was too tight at first but he managed to make it move freely. So I was thinking the old one was perfectly OK but he replaced it with a new one without explaining anything to me. To make the matter worse, he called the "Plumbing World" store to buy the new Gate and waited for the delivery by them doing nothing and included the waiting time to their charge to me. I suspect this system is designed to increase their charge to us, customers by 1. adding the delivery cost by Plumbing World, 2. adding the time of their "Labour" and to reduce their cost of keeping the stocks. The results were $86.25 charge for 1-hour "Labour" for 10 to 20 minutes work in my view and $95.40 charge for the " 20mm Brass Male Gate Valve".
One more thing I need to point out is the "Vehicle / Administration Charge". My house is only 5 minutes away from them but they charged $28.75. I have never heard of such charge before. Is there any plumber who is not using a car/van for their work?"
22nd Oct, 2018 • Rating by: Hideo • Contact: ? • Job date: Aug, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"From the very first contact I had with Peter Jackson plumbingI have been super impressed with the highest level of efficient service I received. The trades man turned up exactly when we were advised he would, was polite & professional, did the job quickly and left us wishing that all trades could be like this. Do not even think about getting any one else. Use this firm. AAA+"
11th Oct, 2018 • Rating by: Lee • Contact: Soren • Job date: Oct, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"From the first phone call to the completion of the job the service was A1 +
Your plumber arrived on time after Soren had rung me first on my mobile to let me know he was on his way. Brad did an excellent job on a tricky situation"
23rd Sep, 2018 • Rating by: Frank - Coastline Services Ltd • Contact: Soren Ebbett • Job date: Sep, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 90% |
Overall: | 95% |
"We used Peter Jackson for an upgrade of bathrooms and laundry. We were very impressed by the way they project-managed the whole operation, including all the different tradespeople and suppliers"
31st Jul, 2018 • Rating by: David • Contact: Peter Jackson/Courtney Chalmers • Job date: Apr, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have just had renovations done and went with Peter Jackson Plumbing for the plumbing. It is an absolute pleasure when you find a trade company that is professional as these guys. From getting the quote, to dealing with the office staff and the plumbers everything runs so smoothly and easily. The guys on site were always courteous, tidy and we couldn't be happier with the end result. I would not hesitate to recommend Peter Jackson Plumbing to anyone looking for a no-hassle, high quality job!"
1st Jun, 2018 • Rating by: Tania • Contact: Peter Jackson • Job date: Jun, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have employed Peter Jackson Plumbing for several jobs recently, and have used them for a number of years. The excellent service and great result prompted me to make the effort to leave this review. They deserve all the success they get, including NZ Master Plumber of the Year a few years back! I have no hesitation in recommending this highly professional business."
31st May, 2018 • Rating by: Richard • Contact: Richard Calkin • Job date: May, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have used Peter Jackson Plumbing at Connect Church for over 10 years. Their response times are unbeatable, and if they are ever running late, their communication is great, as well as communicating any changes or issues with the work they are doing. They always do an excellent job and go above and beyond to ensure we are satisfied with the work that has been done. They provide very professional services and we wouldnt hesitate to highly recommend their service to anyone."
31st May, 2018 • Rating by: Gia • Contact: Soren Ebbett • Job date: May, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have used Peter Jackson Plumbing for Connect Church and Connect Kids Out of School Care for many years. The service is outstanding and they are always on the job when needed. We love the reliability and professional service we receive and would highly recommend them to anyone without a moments hesitation."
29th May, 2018 • Rating by: Gia • Contact: Soren Ebbett • Job date: Apr, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing has done the plumbing, gasfitting and some drainage work for both my personal house and my rental properties. The service is great as is the lines of communication. They continually exceed my expectations. I would confidently recommend Peter Jackson Plumbing to anyone."
11th May, 2018 • Rating by: Marcus • Contact: Sonya • Job date: May, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"PJP are a total pleasure to deal with. From the organisation by the staff in the office to the friendly, helpful and considerate people they send out to the job they're all so competent and good to deal with. PJP replaced a shower for me in my mum's home, I added extra requirements in several times through the job and PJP and their contractors were ready and cheerful about accommodating the changes I wanted and the end result is beautiful and polished. They really are a very professional outfit all round."
27th Apr, 2018 • Rating by: Iain • Contact: Rob the Plumber, Scott the builder, Tommy the Painter, David the Flooring guy • Job date: Apr, 2018
Communication: | 100% |
Quality: | 90% |
Reliability: | 90% |
Value: | 70% |
Overall: | 88% |
"Great service"
11th Apr, 2018 • Rating by: Jeremy • Contact: Peter Jackson • Job date: Mar, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I called Peter Jackson Plumbing after hours on a Saturday evening and they immediately got in touch with one of their Master Plumbers. They even called another tradesperson on behalf of myself to come and assist with the flooding of the carpet. The Plumber arrived and worked out very quickly where the leak was coming from and he did a great job replacing the pipe and putting my mind at ease. Thank you Peter Jackson Plumbing for your professionalism, knowledge and expertise. I wouldn't use anyone else."
26th Mar, 2018 • Rating by: Adrienne • Contact: Peter Jackson Plumbing • Job date: Mar, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"From start to finish Peter Jackson Plumbing were awesome to deal with. The whole process was made easy and their customer service was super friendly and efficient. Highly recommend working with them. Thanks."
21st Mar, 2018 • Rating by: Rochelle brown • Contact: Soren Jackson • Job date: Mar, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I can't speak highly enough of this business! I was in Taupo and had a call on a Saturday morning to say the roof in Raumati was leaking and water was running down an interior wall. I rang Peter Jackson Plumbing and a plumber went around almost immediately and checked out the problem.....which was due to the torrential rain that fell in Raumati that weekend! Peter Jackson then went around and did a full inspection of the roof, and gave me a very comprehensive report....with photographs! Unfortunately the job was not one that Peter Jackson Plumbing could undertake and they recommended another local roofer to do the job. They certainly did a fantastic job from start to finish and I can recommend them 100%"
21st Mar, 2018 • Rating by: Patricia Wood • Contact: Peter Jackson • Job date: Mar, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fantastic service. All staff on time efficient,friendly.
Will use again."
20th Mar, 2018 • Rating by: Johanna • Contact: Peter Jackson • Job date: Mar, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great service, work ethic and careful attention to detail."
7th Mar, 2018 • Rating by: Hazel • Contact: Ray • Job date: Mar, 2018
Communication: | 100% |
Quality: | 50% |
Reliability: | 100% |
Value: | 10% |
Overall: | 65% |
"Customer service over the phone was top class but was shocked to receive the invoice which charged an additional hour than what the plumber was here for. After the job was completed, I noted that the young plumber sat in his van outside our house for nearly 40 minutes and was playing on his cellphone. So I'm unsure whether we were charged for this or how their Nav system works. It seemed very fishy! I was also upset by the $25 vehicle charge (when we simply live down the road). Disappointed to be honest!"
2nd Mar, 2018 • Rating by: Mary • Contact: Peter Jackson • Job date: Mar, 2018
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Fantastic people urgent hot water tank needed as old one burst. What a mess; Brad (our rat catcher ) came first, straight away, then next morning another young man came & connected new everything he must have been so hot stuck in cupboard. I can't praise Peter Jackson enough or there staff & always use them with our plumbing needs. Highly recommend."
6th Dec, 2017 • Rating by: Barbara Rowe • Contact: Brad & another lovely man • Job date: Dec, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"We had a wet shower put into our bathroom as my husband has Parkinsons. They did an excellent job and we are really pleased with the results. The staff were very obliging and friendly."
3rd Nov, 2017 • Rating by: Sally • Contact: Peter Jackson • Job date: Nov, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Amazing people and service. The work done exceeded our expectations. We could not be happier and we will definitely recommend Peter, Sonya and all their crew to our family and friends."
18th Oct, 2017 • Rating by: Theresa • Contact: Sonya Jackson • Job date: Oct, 2017
Communication: | 100% |
Quality: | 90% |
Reliability: | 90% |
Value: | 90% |
Overall: | 93% |
"Very efficient company with helpful, professional and friendly staff. Refurbished our bathroom and separate toilet to our requests and within budget. Fabulous job."
20th Sep, 2017 • Rating by: Susan • Contact: Peter Jackson • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I am exceptionally please with the calibre of skill and expertise that was displayed by Jason and Henry on site while replacing a full water main pipe from the road to my home. This was not a small job by any means and one which I expected it to take over five days to complete – due to the location of the pipe and obstacles that confronted them.
For three very wet miserable days, these well-mannered young men arrived at my residence in a timely manner, conducted themselves professionally and behaved in a way that well surpassed their years.
The care that was taken to make sure that my property was not disturbed more than necessary was outstanding. The machinery used was more that capable of doing vast amounts of damage in the wrong hands but that was not the case here. These young men worked in unison and were completely focused on every aspect of their work. They tested every junction of their tasks at hand and I was well informed at every step.
I had no reservation at inviting these two fine professional into my home for breaks and to provide them with a hot lunch daily. I cannot say how highly I would recommend them and I am so pleased that all the worry of my leaking pipe are just a memory. I am pleased that there are business like Peter Jackson Plumbing out there at really take care of their customers and know what the meaning of quality service and professionalism are all about. 10 star"
9th Sep, 2017 • Rating by: Linda • Contact: Jason & Henry • Job date: Aug, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Would thoroughly recommend Peter Jackson Plumbing. Peter and his contractors did a first class job of rebuilding our main bathroom, all his contractors came round to look a the job before pricing and it came in on budget and on time."
13th Jul, 2017 • Rating by: Sue • Contact: Peter Jackson Plumbing • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"Great quick and polite service."
7th Jul, 2017 • Rating by: Maryanne • Contact: Maryanne • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Great response time. Fixed first time. Thank you"
6th Jul, 2017 • Rating by: Chris • Contact: Peter Jackson • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Really impressed by the level of the professionalism by Peter, Sonia and their team. They have a fantastic showroom you can go and visit, to see the latest trends and to view their before and after photos of beautiful bathrooms they have transformed :-)"
6th Jul, 2017 • Rating by: Robyn De La Haye • Contact: Peter Jackson • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Peter Jason Plumbing did what they said they would do - were on time Tidy and did a great job. Their team worked well with the other trades on site to complete our Bathroom renovation."
6th Jul, 2017 • Rating by: Craig • Contact: Peter Jackson • Job date: Jul, 2017
Communication: | 100% |
Quality: | 90% |
Reliability: | 90% |
Value: | 90% |
Overall: | 93% |
"Great communication, job was done in a professional and timely manner. I would highly recommend."
5th Jul, 2017 • Rating by: Nick • Contact: Peter • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter and his team have always given me a great service. I have been a client for well over 10 years and never ever had a gripe."
5th Jul, 2017 • Rating by: Tim • Contact: Peter Jackson • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We have always found Peter Jackson Plumbing including all of the staff friendly, efficient and easy to deal with."
5th Jul, 2017 • Rating by: Barry • Contact: Barry Millage • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson plumbing are brilliant, they have helped me on on a number of small jobs around my home as well as a plumbing emergency at my mother in laws home. They have been prompt, professional and live up to there reputation as master plumbers. I would not hesitate recommending them."
5th Jul, 2017 • Rating by: Paul • Contact: Sonya • Job date: Jul, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have used Peter Jackson Plumbing for small jobs and large, and on everything occasion their professionalism has been evident. The latest job was a renovation of a garage into a one bedroom flat, and they provided the plumbing, gasfitting and drainage work for the small bathroom and kitchen being installed. Their communication is great, their pricing reasonable and they are highly focused on customer satisfaction."
3rd Jul, 2017 • Rating by: Richard • Contact: Peter Jackons • Job date: Jun, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have been using Peter Jackson Plumbing for well over 10 years now for various maintenance work on several properties on the Kapiti Coast. the prompt service that I always receive is outstanding!!!"
23rd Mar, 2017 • Rating by: Rod • Contact: Sonya Jackson • Job date: Mar, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 80% |
Value: | 100% |
Overall: | 95% |
"Peter Jackson Plumbing recently project managed for us, 2 bathroom renovations, a laundry, new drains, a gas infinity hot water system and gas heater installation. We chose this company because they offered the valuable service of co-ordinating all the trades involved, and we were not disappointed. We were impressed by the attention to detail, clear communication with office staff, and the quality of the finished work. We can highly recommend this company."
4th Mar, 2017 • Rating by: Jane • Contact: Peter Jackson • Job date: Mar, 2017
Communication: | 100% |
Quality: | 100% |
Reliability: | 90% |
Value: | 90% |
Overall: | 95% |
"After a temporary repair to a roof gully by another contractor had literally come unstuck resulting in a major leak, a call to Peter Jackson Plumbing resulted in a speedy and effective repair. In fact, to ensure that the job was completed as soon as possible, Mr Jackson undertook the work himself. Very impressed with efficient, speedy and courteous response. Would have no hesitation in recommending Peter Jackson Plumbing to others."
8th Dec, 2016 • Rating by: Chris • Contact: Peter Jackson • Job date: Dec, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"My wife and I have recently purchased a house in Paraparaumu. The only matter that needed immediate action was a small hole in a water pipe under the house. Being from outside of Kapiti, we were given the details of Peter Jackson Plumbing from anothe happy customer who had used this company previously. From my initial phonecall to the company - and a couple of emails, the job was logged and I received good information about the companys 'Terms and Conditions" . Therefore (as a customer) I was fully aware of my, and their, responsibilities. The day the job was to be completed, I actually got a phonecall to say they could be there early !!! The Plumber (Gary) was brilliant. Job done - no mess - no hassles and he also gave good advice on preventative maintenance for the future. We are very pleased with everything this plumbing firm has done - great service - great people!! Plus - we will be utilising their services again in the near future for more household improvements. Highly recommended :)"
5th Dec, 2016 • Rating by: Russell • Contact: Gary • Job date: Dec, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Today we required the urgent services of Peter Jackson Plumbing. We had a blocked drain with new guests due to check in in 90 minutes. I was told that a plumber would be at our place in just over an hour and that's exactly what happened! The guys were courteous, friendly and very efficient. It was a big job taking over two hours with little inconvenience to our guests. We are very grateful for this service and would 100% recommend Peter Jackson Plumbers to others."
29th Sep, 2016 • Rating by: Sue • Contact: Brad and Leon • Job date: Sep, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Nothing short of outstanding. Exceeded expectations. How refreshing to get trades people that actually turn up and complete work efficiency and professionally. All aspects from communication through to the tradesman who turned up prior to the allocated time was nothing short of excellent. I would highly recommend this company."
27th Sep, 2016 • Rating by: Kristian • Contact: Ron Zwart • Job date: Sep, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 98% |
"We had to use a plumbing service twice within 2 weeks - 2 very separate problems. One being a leak which they were able to come out pretty quickly and access where the leak was located. The service and communication was excellent. The problem was rectified immediately. A week or so later we had run out of hot water and our gas cylinder wouldn't reignite. The thermostat was faulty, and again prompt visit by a technician who was able to fix immediately. Was very impressed with being able to get someone out within a couple of hours of phoning in, and sorting out both issues quickly, and without an excessive invoice!! Wouldn't hesitate in recommending them."
27th Sep, 2016 • Rating by: shiree • Contact: cant remember sorry. and second technician husband was at home • Job date: Sep, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Would absolutely recommend Peter Jackson Plumbing to all, was impressed by their great job and fantastic service - especially the late night visit to stop our rural house flooding. We were well informed of all our options and kept in the loop at all times, the process was managed smoothly and professionally, and work was completed as soon as possible by their friendly and competent team. From long experience, the best plumbers yet - will definitely be using them again."
8th Sep, 2016 • Rating by: Jenny • Contact: Peter Jackson and team • Job date: Sep, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We had a flood emergency and from the first phone call through to job completion, we can't fault the concern, responsiveness and professionalism in resolving the problem. Coupled with friendly tradies who came on time, gave us confidence that they had the technical expertise to remedy the fault and didn't leave until they knew there was no danger of further flooding this was an amazing service!"
25th May, 2016 • Rating by: Phil&Vicki • Contact: Ron Zwart • Job date: May, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 80% |
Overall: | 95% |
"Fantastic service from the team at Peter Jackson Plumbing
Again.... Thank you. For pomptness , and excellent communication !"
28th Jan, 2016 • Rating by: Gken • Contact: Glen mattingley • Job date: Jan, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson Plumbing do all of my plumbing, but recently managed the renovation of my bathroom, they organised every trade from start to finish. I was very impressed with how smoothly it ran, it all just happened and was finished well before I was expecting. I would recommend Peter Jackson Plumbing for any plumbing needs, they are a friendly and reliable team, I don't believe anyone else on the Coast could match them."
14th Jan, 2016 • Rating by: Marcus • Contact: Marcus • Job date: Oct, 2015
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson and his team were the most reliable, efficient, professional and friendly plumbing company I have dealt with. They were extremely helpful at explaining each step along the way and informing me of the issues. At a very busy Christmas period they were able to come the day I made contact and solve the issue within hours. I was extremely impressed with the service and communication and would highly recommend them for any plumbing issue. I will certainly be using them in the future!! Thanks Peter Jackson Plumbing!"
12th Jan, 2016 • Rating by: Kelly • Contact: Sonya Jackson • Job date: Jan, 2016
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Jackson plumbing are the best plumbers I've dealt with before. They were highly professional, friendly and gave me all the information I needed to make a decision on buying a property which had dux qest plumbing. Would highly recommend and be my first port of call for any future plumbing problems."
3rd Nov, 2014 • Rating by: Tim • Contact: Peter Jackson • Job date: Nov, 2014
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We recommend, use and work with Peter Jackson Plumbing and couldn't fault them in all areas of their work. In some instances we work with the same clients and we have had some great comments about how quickly they came to an emergency i.e. floods etc. and sorted out the situation."
26th May, 2014 • Rating by: Shane • Contact: Shane Pirie • Job date: May, 2014
Communication: | 100% |
Quality: | 90% |
Reliability: | 90% |
Value: | 90% |
Overall: | 93% |
"Peter Jackson Plumbing Ltd replaced the faulty Dux Quest piping in my house. This involved cutting holes in a number of walls to find and replace the pipes. I think they did a good job and I think they offered value for money. I think the methods they used were the least invasive of the available options. Before I employed Peter Jackson Plumbing Ltd, I had three other plumbers provide estimates on the job and describe how they would locate and replace the faulty plumbing. I think I made the right choice choosing Peter Jackson Plumbing Ltd."
11th Oct, 2013 • Rating by: Lincoln • Contact: Sonya Jackson • Job date: Feb, 2013
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Congratulations to the team at Peter Jackson Plumbing on being awarded \'Small Business of the Year\' at the recent Electra Kapiti Horowhenua Business Awards 2012. Keep up the great work!"
14th Nov, 2012 • Rating by: Greg • Contact: Peter Jackson • Job date: Nov, 2012
Communication: | 70% |
Quality: | 100% |
Reliability: | 80% |
Value: | 30% |
Overall: | 70% |
"Very knowledgeable and efficient staff. They identified the problem immediately and got on with it, completing the job to a high standard and making sure the surrounding areas were clean and tidy.
The materials I thought was good value for money, however there are also other hidden costs (as we were not told when we got the quote) such as a \'vehicle/ administration charge\' (i\'m not sure if this is standard practice) and I did not know that we were to be charged for our quote (my ignorance) in saying so, the plumber only climbed up a ladder and took a look which was about 10 mins. Also the amount of time taken for the job seemed to be rounded to the nearest hour (once again, i\'m not sure if this is standard practice) - the job took 30 mins I assume 15 mins travel time.
Overall I am happy with the quality of the job and I would recommend to those with a big budget and want a job done well.
I also advise future customers to clearly identify the costs involved with a job."
12th Jan, 2012 • Rating by: James • Contact: Sonya Jackson • Job date: Oct, 2011
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"As a Builder i have worked along side many Plumbers in business and have found Peter Jackson Plumbing, workmanship and comunication skills , time Management, to be way out on top of every other Plumber i have worked with. They take pride in their work and i would definately recommend them."
21st Sep, 2010 • Rating by: Scott • Contact: Peter Jackson • Job date: Sep, 2010
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I had Peter Jackson Plumbing Quote to fit some new handbasins in my workplace. They came on time, scoped the job, did a full detailed quote and emailedback very quickly.
I considered the quote and went ahead with the job and I was very pleased with the results. The plumber was the tidiest I have seen.
No mess or rubbish left behind.
I would highly recomend Peter Jackson Plumbing."
21st Sep, 2010 • Rating by: Barry • Contact: Sonya Jackson • Job date: Aug, 2010
Communication: | 80% |
Quality: | 90% |
Reliability: | 90% |
Value: | 90% |
Overall: | 88% |
"Very professional and very tidy plumbers."
21st Sep, 2010 • Rating by: Steve Banks • Contact: Sonya Jackson • Job date: Apr, 2010
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"I have used Peter Jackson plumbing on a number of diffreent jobs. They are fast, reliable and comunicate well. They deal well with tenants as well."
21st Sep, 2010 • Rating by: Glenn • Contact: Sonia And Peter • Job date: Aug, 2010
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"Peter Sonya and the team are a great example of good business and I\'m pleased to be able to recommend them. I have had more than one job done over the years and no issues at all.\r\nCheers\r\nTim"
31st May, 2010 • Rating by: Tim • Contact: Peter Jackson • Job date: May, 2010
Communication: | 90% |
Quality: | 100% |
Reliability: | 100% |
Value: | 90% |
Overall: | 95% |
""
14th Mar, 2010 • Rating by: Michelle • Contact: Joe • Job date: Feb, 2010
Communication: | 90% |
Quality: | 100% |
Reliability: | 90% |
Value: | 100% |
Overall: | 95% |
"Brad was great - really friendly and happy to help. He even took the manual away to make sure he had the specifications just right. Highly recommend."
12th Mar, 2010 • Rating by: Maria • Contact: Brad • Job date: Mar, 2010
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
"We've used Peter Jackson for years - for small jobs like fixing a leak to big jobs like our bathroom renovation. They are total professionals. We wouldn't use anyone else. Peter has on more than one occasion come up with a cost effective, workable solution for us - thanks to him we almost never run out of hot water, unlike before. Thanks Pete!"
12th Mar, 2010 • Rating by: Tania • Contact: Peter Jackson • Job date: Feb, 2010
Communication: | 80% |
Quality: | 80% |
Reliability: | 80% |
Value: | 80% |
Overall: | 80% |
"Contacted them to look at a plumbing job, and ask them why the past two jobs were left incomplete (holes left in the walls where a toilet system was replaced - plus a hole in a pvc pipe they made was taped up with electrical insulation tape)! They did do a great job on our roof - but the other two jobs leave the impression they are a bit rough as guts (I'm betting insulation tape isn't part of the master plumber certification)! Then to top it off - they changed me $78 for driving to my house, talking for 10 minutes about the plumbing job I was thinking about. Won't be using them again.
Having seen the unfinished jobs during his last visit here - out of the blue Peter of Peter Jackson plumbing rang to apologise for the less the professional finish, and turned up at the house to finish it off (Excellent job too). Sure it took a couple of bites at the apple to get it done - but I appreciate any company that goes out of its way to put a job right (no matter how big or small). Together with the excellent value for money job they did on our roof I've changed my mind and would have no hesitation recommending this company."
16th Dec, 2009 • Rating by: David • Contact: Peter Jackson • Job date: Dec, 2009
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 75% |
Overall: | 94% |
"Peter Jackson Plumbing are great plumbers. They arrived on time/on day. If there was any problems with delays (which was rare), Sonya (Peter's wife) rang me to explain what was happening and why.
Very professional company and would highly recommend them to anyone."
5th Aug, 2006 • Rating by: Vivienne • Contact: Mark • Job date: Jul, 2006
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
This rating has not been authenticated so it doesn't count towards the overall rating
"We have used Peter Jackson Plumbing on a number of occasions (even after hours call-outs), they have always replied promptly and no job was a problem. Great service, completely professional staff and no mess left behind. Thanks Sonya"
29th Sep, 2010 • Rating by: Paul • Contact: Sonya Jackson • Job date: Apr, 2010
Communication: | 100% |
Quality: | 100% |
Reliability: | 100% |
Value: | 100% |
Overall: | 100% |
This rating has not been authenticated so it doesn't count towards the overall rating
"installed a gas fire to our home first class service very tidy tradesman well priced job"
21st Sep, 2010 • Rating by: John • Contact: Peter Jackson • Job date: Jul, 2010