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Precision Plumbing One Limited / Plumbers / Plumbing Contractors

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  • 40%
    "I was billed $95 plus GST for travel time and an hour added to time worked to cover travel. On one day of the job, 2 plumbers came, one worked for 6 hours and I was billed 8.5 hours for him. The other worked 4 hours and I was billed 5 hours (one hour added apparently for travel). When I queried the difference of 2.5 hours on the young plumber David's reply was (and this is copied from his email with employee names removed) -
    "Hi As far as the labour goes on the 11th
    If J.... has to get gear from the merchants on his way there and or on his way home then he has charged his whole day to your job

    So his time off site at either end is charged

    same for L....

    And largely the travel time each day makes up the difference

    I dont know how else we can do it from our end

    I have to pay a guy to drive a van to get material and get to site - the traffic can be challenging ?"

    Apart from the issue with overcharging, the work of one plumber was good (an older man) and the work of the young plumber was not good. So I would rate one as 80 and the other as 20 - hence my average rating of 50.
    Rating by: Mary  |  Rating posted: 7th May, 2019  |  Contact: David Mortimore  |  Job date: May, 2019
    Communication: 10%  |  Quality: 50%  |  Reliability: 100%  |  Value: 0%
    Mary7th May, 2019More details…
  • 0%
    "This Plumber were quick off the mark to come and do a site survey in order to supply an Estimate ( this in itself is by no means a Quote , so he leaves himself open to charge more once the job is completed)
    The Estimate supplied was three times the amount charged as indicated in Rawlinsons construction handbook ( a published cost of average building rates by professional quantity Surveying firm Rawlinsons)
    When made aware of this Plumber stated that the published average by Rawlinsons is incorrect and that he would be willing to send a detailed breakdown of his estimate , on asking for this the Plumber refused .

    Looking at the other feedback on this site other customers experienced the same , so the only conclusion I could come to is that it was grossly overpriced.

    Rating by: Pieter Dreyer  |  Rating posted: 17th Apr, 2014  |  Contact: David Mortimore  |  Job date: Apr, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Pieter Dreyer17th Apr, 2014More details…
  • 18%
    "He refuses to justify his account - send a junior over who spent hours ringing supplier - had to have 2 trips to get parts and then a second plumber had to come and help the first fix our hot water cylinder - he also had come 3 months before for the same issue - so i don't think he knows what he is doing and he has no precision!"
    Rating by: kerry  |  Rating posted: 10th Feb, 2014  |  Contact: not sure  |  Job date: Dec, 2013
    Communication: 70%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    kerry10th Feb, 2014More details…
  • 13%
    "The first time I had them over I was extremely impressed. I have subsequently had them over on three occasions and the quality of work and the general service has been utterly appalling. It was so bad on the last occurance that I refused to pay a portion of the Invoice. "
    Rating by: Vanessa  |  Rating posted: 30th Jul, 2006  |  Contact: All  |  Job date: Mar, 2006
    Communication: 0%  |  Quality: 25%  |  Reliability: 0%  |  Value: 25%
    Vanessa30th Jul, 2006More details…

Unauthenticated ratings (1)

  • 88%
    "Turned up immediately and problem was quickly solved after explaining the problem in detail and providing me with the different methods of fixing the problem and the related costs which each option. "
    Rating by: Heidi  |  Rating posted: 12th Jun, 2007  |  Contact: Blake  |  Job date: Jun, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Heidi, 12th Jun, 2007More details…