Proline Plumbing and Gas Ltd
Plumbers / Plumbing Contractors in Waiatarua

"Great service, good communication, prompt service and great interpersonal skills.
Thoroughly recommend"

3 days, 1 hour and 27 minutes ago  •  Rating by: Frank  •  Contact: Ross Forgot  •  Job date: Jun, 2025

"Really happy with the work completed. A great company to deal with in all areas from booking the work in to having it completed. Our hot water cylinder needed replacing just before Christmas. They were really helpful in organising this. The guy who completed the work was very thorough and explained all the details of the work. It wasn't straightforward as some shelves had to be removed and he was able to do this and put them back in."

11th Feb  •  Rating by: Mary-Anne  •  Contact: Unsure.  •  Job date: Dec, 2024

"Very professional and quick to respond and fix -great communication"

30th Sep, 2024  •  Rating by: Crista  •  Contact: Ross  •  Job date: Sep, 2024

"Great communication,skilled professional, reasonable pricing. I feel confident in recommending the people from Proline Plumbing, they're excellent"

5th Sep, 2024  •  Rating by: Brenda  •  Contact: Brenda  •  Job date: Sep, 2024

"ross came and advised me correctly on the best option. he was friendly and courteous, and just a nice guy too..he fixed my issue promptly and in fact improved my exterior system greatly..will definitely use these guys again..price is always gonna be the price you pay, but no substitute for excellent work..thanks Ross. cheers"

6th Aug, 2024  •  Rating by: matt  •  Contact: ross  •  Job date: Aug, 2024

"Really impressive customer service. Quick to answer the phone, juggled work to fit me in, attended on time and fixed everything. Good communication throughout and their costs were really low.
Also appreciate receiving their recommendations on other things for me to consider.

I would certainly have no hesitation in recommending them."

5th Aug, 2024  •  Rating by: John  •  Contact: Proline Plumbing and Gas Ltd  •  Job date: Jul, 2024

"Quality, old-school tradesmen! Very knowledgeable plumbers and gasfitters who do a high-quality job quickly. Reasonable prices and honest invoices. Great service too!"

30th Jul, 2024  •  Rating by: Phil  •  Contact: Ross  •  Job date: Jul, 2024

"Have used Proline before. Communication prior work was great. Service was great - arrived on time, finished all work on time - no probs. Very reasonable charges. Will keep using Proline."

18th Jul, 2024  •  Rating by: Andy  •  Contact: Proline Plumbing  •  Job date: Jul, 2024

"We had an urgent issue with a hot water cylinder leaking, Ross was excellent on getting to us and identifying that we needed an electrician to fit a new element, which because of his service we were able to arrange on the same day.

Great outcome, very reasonable on cost given he couldn't effect the repair himself, super helpful."

14th Jun, 2024  •  Rating by: Andrew  •  Contact: Ross  •  Job date: Jun, 2024

"On time and on budget, couldn't ask for anything better. Ross & Abbie were great to deal with, Will use them again"

17th May, 2024  •  Rating by: Andrew  •  Contact: Ross  •  Job date: May, 2024

"Once more excellent service ans a fair price. To Ross and team; Thank You. To the public... I'd highly recommend. Professional ans prompt! Great work!"

25th Mar, 2024  •  Rating by: Glenn  •  Contact: Jonathan Moore  •  Job date: Mar, 2024

"Ross is a top tradesman who does quality work at a fair price. We would have no hesitation in recommending Ross and Proline to others."

31st Jan, 2024  •  Rating by: Kelly  •  Contact: Ross Sudds  •  Job date: Dec, 2023

"I wouldn't hesitate to recommend proline plumbing and gas ltd.
Ross willingly gives a clear outline of the plumbing work required. I found him an excellent communicator. Patient in providing an explanation or answering questions to increase your understanding of the work required.
Ross uses everyday language to make the information accessible.
Willing offers options,or alternative solutions,allowing you to choose. Will work within budget constraints.
During the number of year's I've been using proline, Ross has a high level of integrity in the work he completes.
He is professional in his delivery and completion of the work.
Proline has completed a variety of work for me over 8 to 10 years. I Highly recommend him.
Company is freindly, from the first point of contact to invoicing. And has respect for their customer's.

Susan"

4th Aug, 2023  •  Rating by: Susan  •  Contact: ROSS SUDDS  •  Job date: Aug, 2023

"Ross and his team have completed a high standard of work on my property on several occasions. After their first visit i had no hesitation in calling them back fir other jobs. i was open to suggestions as i didnt kniw what was required and Ross came back with cost effective ideas which worked well for me and my budget. i wiuld highly recmmend them."

16th May, 2023  •  Rating by: Lillian  •  Contact: Ross  •  Job date: May, 2023

"Wow, Ross was amazing. I called at 7.30am and he was on sire before 9 and job complete before 9.30. COULDNT BE HAPPIER, that is awesome service. Second time using Proline and will absolutely use again. job well done.
Thank you"

9th Mar, 2023  •  Rating by: Glenn  •  Contact: Ross  •  Job date: Mar, 2023

"We were extremely happy with the work Ross and the team did for us. We undertook some reno's to our kitchen and fitted out a complete new bathroom.

Their work, and work ethic is as good as we've ever experienced. They were happy to spend time with us to work out our needs, and offered design and hardware advice prior to the work which was invaluable. They listened to what we were trying to achieve, and helped us save money by recommending cost effective ways to achieve this, while still getting a top notch result.

All work was undertaken to the highest standard, they were reliable, and awesome to deal with. Ross even came back over to help get our water temperature right at no extra cost.

Would highly recommend. Stoked to have a plumber and team we can rely on in the future now."

11th Jan, 2023  •  Rating by: Mark  •  Contact: Ross Sudds  •  Job date: Dec, 2022

"Great team, thank you!"

2nd Oct, 2022  •  Rating by: Richard  •  Contact: Ross Sudds  •  Job date: Oct, 2022

"We've used Proline Plumbing for everything from new kitchen and bathroom fit-outs to minor repairs and they've always delivered above expectation. Excellent communication, in depth consultation, high quality finish / installation and very competitive rates."

9th Aug, 2022  •  Rating by: John  •  Contact: Ross Sudds  •  Job date: Aug, 2022

"I cannot speak highly enough of the team at Proline Plumbing and Gas. They managed to fit the install of my new gas water heater earlier than expected. The work was completed to a high standard and the site left clean and tidy afterwards."

8th Aug, 2022  •  Rating by: Simon  •  Contact: Ross  •  Job date: Jun, 2022

"Posted job on Sunday and Proline showed up on Monday and made the necessary repairs."

30th Jun, 2022  •  Rating by: Gary  •  Contact: Ross  •  Job date: Jun, 2022

"Second time using Ross and his team. Easy to deal with, prompt service and quality workmanship. Would highly recommend"

26th Jun, 2022  •  Rating by: Dylan  •  Contact: Ross Sudds  •  Job date: Jun, 2022

"I was very pleased with the service, speed, price and interactions with Proline.. id recommend and will use agin when I need a plumber. It was a great overall experience and I needed a second job completed (identified from the initial job) and this too was completed on time, on price.
Thanks guys. Very happy"

28th Mar, 2022  •  Rating by: Glenn  •  Contact: Ross  •  Job date: Mar, 2022

"Can't recommend our local family run plumbers from Proline enough. Ross is our go to plumber and has been for years. Nothing is ever too much trouble.
We had to call him out recently as our toilet was blocked. We thought we were looking at thousands of dollars for tank pump outs and a new pump etc, long story short, Ross turned up within an hour to take a look first and had our system running again in no time. Very efficient, friendly and reasonably priced - happy customers here."

17th Feb, 2022  •  Rating by: Andy  •  Contact: Ross Sudds  •  Job date: Feb, 2022

"Ross has been our Plumber for years, very friendly warm and efficient service. A quality professional and honest Plumber, and reasonable pricing , "five-star service", I highly recommended.
Thank You Ross."

10th Nov, 2021  •  Rating by: Tai Diep  •  Contact: Ross  •  Job date: Nov, 2021

"Required a Plumber at short notice on a Friday...Ross from Proline Plumbing to the rescue! Fast, friendly and efficient service. Highly recommend and will definitely use again."

13th Jul, 2021  •  Rating by: Judy  •  Contact: Ross  •  Job date: Jul, 2021

"Friendly, professional, timely service! Ross is as recommended by my other drain plumber, turned up on time, diagnosed the problem and got it resolved, tenant and I are both happy!"

13th Apr, 2021  •  Rating by: Wendy  •  Contact: Johnny  •  Job date: Apr, 2021

"Investigate issues with spouting and rectified for now. Gave sound advise what the next step should be re the spouting."

8th Apr, 2021  •  Rating by: Johanna  •  Contact: Ross Sudds  •  Job date: Apr, 2021

"Ross and Abbie were great, really came through when we needed them, good communication, good advice, good work. Wouldn't hesitate to recommend Proline Plumbing to anyone."

26th Mar, 2021  •  Rating by: Adrian  •  Contact: Ross  •  Job date: Mar, 2021

"Ross has been doing work for us for a number of years: bathroom, pipes under the house, hot water system, and just recently kitchen. He explains clearly what our options are and then lets us know the steps to get the job done. He is professional and easy to work with. We've referred him on to friends and family who've also been happy with his work."

3rd Mar, 2021  •  Rating by: Moana  •  Contact: Ross Sudds  •  Job date: Mar, 2021

"Ross is a true professional, very knowledgeable and easy to deal with. I was let down by another plumbing company but thankfully I had a chance to deal with Ross who made the whole experience a breeze. He seems to know his trade inside out and had all the answers to a number of plumbing issues we had. Highly recommended!"

2nd Mar, 2021  •  Rating by: Denis  •  Contact: Ross  •  Job date: Mar, 2021

"Had a very good experience with Ross. Very polite and professional. Im really impressed with how this company dealt with my job from call to delivery. 5 starts for me and a costumer gained. Adam"

23rd Feb, 2021  •  Rating by: Adam  •  Contact: Ross  •  Job date: Feb, 2021

"The service provided by Proline was fast and efficient. The friendly service rep was great, completing the job in double quick time, and providing much needed advice. I will not hesitate to use Proline Plumbing again."

17th Feb, 2021  •  Rating by: Damaris  •  Contact: Johnny  •  Job date: Feb, 2021

"Ross runs a slick operation. An awesome plumber/gas-fitter. Very friendly, knowledgeable and reliable. His work is of an exceptional standard - super clean with no shortcuts.

Would highly recommend Ross and his team for all of your plumbing needs, there's no way we'll use anyone else."

9th Feb, 2021  •  Rating by: Cam  •  Contact: Ross  •  Job date: Dec, 2020

"Proline plumbing repaired a leaking shower mixer and gas reticulation to a gas hob in the kitchen. A friendly, competent and professional company, that should the need arise we will contact again"

12th Jan, 2021  •  Rating by: Bernard  •  Contact: Ross  •  Job date: Nov, 2020

"The third time we've used Ross, he's always accommodating, easy to deal with, and gives a straight up honest price for a great job. Many thanks!"

14th Dec, 2020  •  Rating by: Reuben  •  Contact: Ross Suds  •  Job date: Dec, 2020

"From the first phone call to the completed work, we could not be more pleased with the service and quick response for what we needed. Having a new laundry and toilet system installed seemed an easy painless process for Ross and his team, he even worked with the builder on design work for the layout as that was a bit too much for me to manage. Highly recommend Proline Plumbing and Gas to anyone needing a quality and honest plumber..."

20th Oct, 2020  •  Rating by: Kris  •  Contact: Ross Sudds  •  Job date: Sep, 2020

"The lovely Ross came to fix my hot water cylinder as it was leaking onto the carpet and surrounds. He explained clearly what he was going to do to resolve the issue and completed the job with friendly and professional service. Very reasonable pricing and warm and efficient service, I highly recommend this family business."

20th Oct, 2020  •  Rating by: Sarah  •  Contact: Ross Sudds  •  Job date: Oct, 2020

"Ross has been our plumber for years now. 5 star service, highly recommended!!!Fast, reliable, efficent, honest-job always explained to full detail and options given. We had a bad leak last week, which we believed was from our water cylinder. It took Ross minutes to figure out it was from a pipe actually. Left Ross with the key to our home to finish the job and to lock up with absolute peace of mind."

20th Oct, 2020  •  Rating by: Judit  •  Contact: Ross  •  Job date: Oct, 2020

"These guys turned up bang on time and did an outstanding professional job! Really easy and respectful to deal with and it is clear they really value their customers highly. Ross very clearly explained how I should operate my new gas system being careful to show me the features of our new main. A stand-up company and will for sure be our first call from now on."

20th Oct, 2020  •  Rating by: Cameron  •  Contact: Ross Sudds  •  Job date: Oct, 2020

"Proline have done a number of jobs for us over the years and I really couldn't recommend them highly enough. The communication is excellent, they are very reliable, the services are very well priced and they really do take great pride in the quality of their work, which is truly top notch! I highly recommend this company."

20th Oct, 2020  •  Rating by: Ronan  •  Contact: Ross Sudds  •  Job date: Oct, 2020

"Very disappointed with our recent experience after having Proline do a few jobs for us in the past. They weren't able to fix a constant drip from our hot water cylinder despite telling me it was an easy fix. When called back, they repeatedly ranted in a somewhat unprofessional manner that the current state of drip (no different from before the repair) is expected behaviour. They shouldn't have attended to our job at all if they didn't think it needed to be fixed and didn't know how to fix it. And now I'm back at square one needing to call a new plumber plus this bill."

19th Oct, 2020  •  Rating by: BB  •  Contact: ross  •  Job date: Oct, 2020

"Fantastic company and everything fixed to a very high standard.
Trustworthy team,great response time and communication.
Will always use them for future work - fully recommend."

9th Oct, 2020  •  Rating by: Hayley  •  Contact: R Sudds  •  Job date: Oct, 2020

"Such a treat to find fast, efficient and friendly plumbers in Auckland.
This company was recommended to me and I understand why after dealing with them. Super friendly, yet professional and highly competent.
Highly recommend."

23rd Jul, 2020  •  Rating by: Graham  •  Contact: Ross  •  Job date: Jul, 2020

"Ross responded to my initial inquiry promptly, and was available when I needed him. Turned up when he said he would, fixed the issue without any hassles. Professional, would recommend.
Thanks Ross!"

17th Mar, 2020  •  Rating by: Toni  •  Contact: Ross  •  Job date: Mar, 2020

"1st connection with this company Proline Plumbing and Gas. excellent response to my call, located the problem with flush valve and replaced immediately. Thanks Ross you obviously problem solve well. Bob"

17th Feb, 2020  •  Rating by: Robert  •  Contact: Ross Sudds  •  Job date: Feb, 2020

"Fast and friendly. Gave me options and advice. Great service. Thank you!!"

4th Nov, 2019  •  Rating by: Joy  •  Contact: Proline Plumbing  •  Job date: Nov, 2019

"We discovered a slow leak in our house and couldn’t get in with our regular plumber. Ross was able to fit us in first thing. He eliminated a few possibilities, but persisted and found where the water was getting in. He was friendly and helpful. Highly recommended."

14th Aug, 2019  •  Rating by: Erin  •  Contact: Ross Sudds  •  Job date: Aug, 2019

"Ross did another fantastic job for me replacing my waste-master, as always, super prompt, efficient, and friendly service, I've been utilizing Ross's services for several years now and regardless of the job, big or small, its always completed on time and to a very high standard, thoroughly recommend his services."

29th Jun, 2019  •  Rating by: Larry  •  Contact: Larry Eade  •  Job date: Jun, 2019

"Our toilet sistern was continually running and even with short notice due to pre-Christmas, Rob was able to squeeze us in very promptly. Jonny installed a new and improved sistern quickly and efficiently. Great guys to deal with - professional, knowledgable and friendly. We got Rob back to fix a leak with our bathroom tap shortly after which was again sorted efficiently. Would definitely use them again."

20th Apr, 2019  •  Rating by: Gwen  •  Contact: Rob  •  Job date: Dec, 2018

"Ross has recently done Gas Conversion at our place and we have found him a thorough Professional who knew exactly what he was doing - His assistant was excellent, too - We found both of them very good and friendly - Proline Plumbing and Gas Fitting will be the one I contact for all our future jobs - Thank you very much Ross and his team for doing an Excellent Job."

22nd Feb, 2019  •  Rating by: Joseph  •  Contact: Joseph Gomes  •  Job date: Feb, 2019

"I had my usual registered plumber but he had a bout of pneumonia couple months ago and even though he was keen to do the job, he had bailed after a few trips into the job. I’ve used him for several other jobs, but this one required him to be a team player which he was clearly not.
The other tradies had to tiptoe around him. And they started telling me he is difficult. My partner wanted to end his service on the day he himself quitted. So that was good!
In my desperation, I looked to no cowboys site and found Proline and Ross and I know I’m the luckiest person getting the BEST plumber on the same day that I had called.
Ross is professional, proactive, works well, and arrived promptly.
He helped fix three things my builder, who told me he is also a plumber, had done in the plumbing side of things, he clearly was a cowboy,
Ross put right serious issues -
Else I would have a ‘****ty’ problems;
Now I can laugh about it but when I was going thru it, I could easily succumbed to a meltdown.
A tiled box to hide the pipes had been done by the builder behind the new toilet suite, which the tiler had to cut open to enable Ross to fix right the wrong.
- the shower slider fixed by the builder who self professed is a plumber, had valves at the mixer which had not been tuned, which means we will experience sudden hot, sudden cold water for he rest of our shower life! Boohoohoo!
- Ross showed me another small step he did to the mixer which differientes a no cowboy from a cowboy!
- finally, Ross will return to do some more job in the kitchen and also repair another leak in the toilet as the pop up waste finished off by the same builder was not sealed and leaking after each use!
I can’t wait to have Ross back to complete the job so I can enjoy a brand new kitchen, bathroom and toilet."

15th Feb, 2019  •  Rating by: Dollice chua  •  Contact: Ross  •  Job date: Feb, 2019

"We are so happy with our new bathroom and kitchen. Ross is courteous, professional and so easy to work with, he took all of our ideas and made them a reality he actually improved on them! I highly recommend Proline Plumbing to anyone looking for a reputable Plumbing and Gas business."

15th Feb, 2019  •  Rating by: Angie  •  Contact: Ross Sudds  •  Job date: Oct, 2018

"Ross did an excellent job and charged a very reasonable fee. Changed the water mains within one and a half hours."

5th Dec, 2018  •  Rating by: Augustine  •  Contact: Ross  •  Job date: Nov, 2018

"Amazing same-day service for leaking sink. Ross made a huge effort to get to us straight away and fixed the problem easily and with minimal fuss. Would highly recommend. Great service thank you."

13th Aug, 2018  •  Rating by: Janna  •  Contact: Ross  •  Job date: Aug, 2018

"Very happy with the service.
But some miscommunication at the end."

6th Nov, 2017  •  Rating by: Subramani  •  Contact: Ross  •  Job date: Nov, 2017

"I highly recommend Ross to everyone I wish I had of found him frist than this other plumber to do the jobs I needed I now have a toilet that doesn't leak and a brand new shower hose etc...
I found Ross to be very friendly, helpful and honest and gave me a very great price to fix these problems I will always be using Ross and I will be giving my family and friends and who ever I meet his details....So happy Thank you Ross for helping me...."

20th Sep, 2017  •  Rating by: Tracey  •  Contact: Ross Sudds  •  Job date: Sep, 2017

"When our hot water tank packed up, Ross was the first person we called- he'd done a great job for us last year and did not disappoint this time. He showed up on the same day, and when the work needed a sparky was able to get someone for us who came within the hour. Honestly so impressed with Proline."

17th Jul, 2017  •  Rating by: Ellen  •  Contact: Ross Sudds  •  Job date: Jul, 2017

"Excellent service - recommend to all"

13th May, 2016  •  Rating by: Maxine  •  Contact: Maxine  •  Job date: May, 2016

"I had a burst pipe, got a phone call from Watercare to say my water bill is nearly $1000 that month. I was really in a hurry try to find someone to help. I called a few big plumbing companies, they all told me that they couldn't make it the same day. Then I got in touch with Ross. Ross came around in about 2 hours time, fixed the issue very quickly. That time I was not home, and Ross did everything just by communicate with me over the phone. I will not hesitate to recommend him to anyone."

9th May, 2016  •  Rating by: May  •  Contact: Ross  •  Job date: Jan, 2016

"Did an excellent job. So good to know a really good, reliable plumber! Would certainly have Ross back for more plumbing work."

18th Apr, 2016  •  Rating by: Neil  •  Contact: Ross  •  Job date: Jan, 2016

"I totally recommend Ross of Proline Plumbing and Gas. I needed toilets replaced in my 15 year-old house and Ross came up with a cost effective and attractive option. I then got him to replace a kitchen tap, fix washers, and replace tarnished plug holes. What a facelift. Thanks Ross your work and advice is first class."

3rd Apr, 2016  •  Rating by: Louise  •  Contact: Ross Sudds  •  Job date: Apr, 2016

"Telephone and Ross came over that afternoon. Came back shortly later to complete the work between two other jobs. Very prompt. Nice guy and happy to support local business."

25th Mar, 2016  •  Rating by: Chris  •  Contact: Ross  •  Job date: Mar, 2016

"Ross did a great job and was very quick. His quote was reasonable. Would definitely use again."

23rd Feb, 2016  •  Rating by: Andrew  •  Contact: Ross  •  Job date: Feb, 2016

"Ross has done two lots of work for me now. He is always on time and his work is of a high standard. If he was delayed he would let me know. He installed a new kitchen sink and taps, then he replaced the toilet pan and repaired the taps in the bathroom. Every step of the way he consulted me and gave me options. I cannot recommend him highly enough."

19th Jan, 2016  •  Rating by: Joan  •  Contact: Ross Sudds  •  Job date: Jan, 2016

"Ross was great- turned up when he said he would, fixed the issue no problem, and delivered some bad news about the plumbing system but in a way that was extremely helpful- he told me what I would need to do to get it fixed, what I could get done myself that would help the process, and a worst-case-scenario estimate on the costs involved.

I'd happily recommend Proline to others- they were professional, courteous, and did a great job."

3rd Nov, 2015  •  Rating by: Ellen  •  Contact: Ross Sudds  •  Job date: Nov, 2015

"Excellent job. Ross was very professional and completed the job proficientlly. Highly recommended."

6th Sep, 2015  •  Rating by: Tony  •  Contact: Ross  •  Job date: Sep, 2015

"Highly recommend using Proline Plumbing and Gas. Very professional and understands the real needs of real people. Ross did over and beyond what was expected. Will definitely use him again."

22nd Jul, 2015  •  Rating by: Martha  •  Contact: Ross  •  Job date: Jul, 2015

"Very quick and efficient person Ross and well experienced in his field. I will highly recommend Ross for any plumbing job. He does the work and also advise you for any future precautions you have to take."

15th Jul, 2015  •  Rating by: Ateshni  •  Contact: Ross  •  Job date: Jul, 2015

"Ross was extremely efficient, friendly and professional. We would use your services again."

10th Jul, 2015  •  Rating by: Joanne Pattison  •  Contact: Ross Sudds  •  Job date: Jul, 2015

"Ross contacted us promptly, arrived exactly at the time he said he would and completed the job quickly (installed a new garbage disposal unit). The account was for a reasonable amount too. Thanks Ross."

8th Jul, 2015  •  Rating by: Kay  •  Contact: Ross  •  Job date: Jul, 2015

"Ross from Proline Plumbing and Gas Ltd provided a professional and hassle-free plumbing service. Ross was on time at the job. He communicated clearly about his rates and his availability. His service is absolutely commendable and value-for-money. I will definitely recommend him to everyone who requires plumbing assistance."

6th Jul, 2015  •  Rating by: Jean  •  Contact: Ross  •  Job date: Jul, 2015

"Highly recommend Proline Plumbing and Gas. Great service, efficient and great to deal with."

26th Jun, 2015  •  Rating by: Samantha  •  Contact: Ross  •  Job date: Jun, 2015