Quantum Services Ltd
Computer and IT Services in North Shore

"Dennis got back to us very quickly and was able to organise to travel a reasonable distance to investigate our home wifi issues involving a complex historic patchwork of different systems. Dennis was very knowledgeable and went about diagnosing and then fixing the problem straightaway. He also made some useful suggestions on how we could improve the system going forward. Great to deal with a professional who knows what he's doing and is passionate about his work."

15th Apr  •  Rating by: Andrew  •  Contact: Dennis  •  Job date: Apr, 2025

"I highly recommend Dennis to sort out all your wifi and internet needs. I recently moved into a new build and lets just say the "service provider" had not left a router or modem, so it was Dennis to the rescue! He is always my first point of contact for wifi/internet problems."

7th Apr  •  Rating by: Lorelle  •  Contact: Dennis  •  Job date: Apr, 2025

"As a 30+ year 'buy and hold' residential property investor, I do all of the messy/donkey work that does not require licenses or certification to keep our rents barely on/or below market. This results in nice tenants and low turnover. I believe you get what you pay for with services esp. with important professionals in the electrical, plumbing and building industry. We recently installed a heat pump which happily grew to other (intelligent) additions to really improve one of our rentals (Smartvent power prep and power outlets to the bathrooms). I can say without reservation that Dennis, displayed competence, reliability, flexibility and integrity when time was of the essence. I got him through word of mouth. You can trust this guy. Thanks again, Adrian."

25th Mar  •  Rating by: Adrian  •  Contact: Dennis Richter  •  Job date: Nov, 2024

"Having paid a not inconsiderable amount of $$ for resolving issues I was experiencing with my technological items - and failing painfully dismally, I sought someone closer to home. Finding Dennis Richter was truly a blessing for the following reasons:-
He was -
Extremely approachable and friendly.
Despite being busy, arranged to visit as soon as practicable.
Arrived promptly at the arranged time.
Spent time in assessing the needs.
Explained clearly what the solution entailed.
Resolved the problem and provided a promise of follow up support if necessary. (This hasn’t eventuated).
Was extremely reasonable price wise.
An exemplary service by a very personable professional. Highly recommended!"

5th Feb  •  Rating by: Brenda  •  Contact: Dennis Richter  •  Job date: Feb, 2025

"Dennis is fantastic. Had issues with my router and wi fi. He patiently resolved all the problems including coming back 3x even late on a Fri evening. Really grateful for his skill and expertise. Will definitely use him again should we need his services."

7th Oct, 2024  •  Rating by: Paul  •  Contact: Dennis  •  Job date: Oct, 2024

"Big thanks to Dennis for being so helpful sorting out my mother’s wifi and router issues. He came quickly, was really nice, diagnosed the situation within a short timeframe and sorted it all out AND helped untangle all my Dad’s old computer wiring left over from before Dad passed away.

Dennis fixed a problem that had gone on for months and did it in about an hour and a half. He also explained the problem and how he fixed it really clearly. Would definitely recommend amd will use again if I have any further IT or wifi issues."

21st Sep, 2024  •  Rating by: Karen  •  Contact: Dennis Richter  •  Job date: Sep, 2024

"Dennis has completed a number of jobs in the IT space for my business in recent years. I only recently found out he does lots more than just IT! He fitted a new alarm and CCTV system for a commercial property. Both systems are very fit for purpose, expertly installed (done 'nicely' in conduits etc rather than just the quickest way possible), and all at a very fair, transparent price. I highly recommend."

23rd Jul, 2024  •  Rating by: Gavan  •  Contact: Dennis  •  Job date: Jul, 2024

"Dennis has done another fantastic job for us, enhancing our WiFi and installing a modern alarm. Nothing is too much trouble with Dennis and he is always prompt, efficient and so easy to deal with. 11 out of 10 every time. A great tradie!"

19th May, 2024  •  Rating by: Greg  •  Contact: Dennis  •  Job date: May, 2024

"What an awesome guy. Gave advice over the phone on Easter Saturday. If I hadn't managed to figure my Fibre/Network/ISP issue out he was ready to come up to Orewa. He's a legend!"

30th Mar, 2024  •  Rating by: Mike  •  Contact: Dennis  •  Job date: Mar, 2024

"Dennis helped me migrate to Microsoft Business 365. Really appreciated his prompt and efficient service. Will definitely use his services again."

30th Mar, 2024  •  Rating by: Williamena  •  Contact: Quantum Services  •  Job date: Mar, 2024

"I called Dennis because I suddenly found I was unable to get my printer to work. He came promptly, despite being busy, and was quickly able to diagnose that the cause of the problem lay with my computer, which he then took away and returned to me a few days later, in great working order. I was very grateful for his promptness and efficiency, and appreciated the fact that he took time to communicate with me so that I understood the nature of the problem and its solution. I highly recommend Dennis's work."

24th Nov, 2023  •  Rating by: Erica  •  Contact: Dennis  •  Job date: Nov, 2023

"My wifi was driving me up the wall, it was hopeless!
We have recently had fibre finally connected to our house and the connection was at a different point to the old copper wiring. The TV worked magnificently but my desk top computer, in the home office, was hopeless even with an extender device.
I looked on the No Cowboys website and found Dennis, he already had excellent reviews and didn't live too far away. Dennis is excellent with his communication, he arrived when he said he would, found out the problem, sent me a quote with 3 different options. He sorted out my wifi the following week. He is extremly tidy and thorough, even following up to make sure everything was ok.
Dennis is our "Anything to do with computers and wifi" guy now."

4th Oct, 2023  •  Rating by: Anne  •  Contact: Dennis  •  Job date: Oct, 2023

"Dennis is reliable and skilled. Problems solved!""

26th Apr, 2023  •  Rating by: Karin  •  Contact: Dennis RIchter  •  Job date: Apr, 2023

"Dennis is brilliant at what he does. He is a problem solver, extremely dedicated, very reliable and honest.
This is our second time working with Dennis- he gives you lots of options for what would suit your needs the best. Highly recommend!"

25th Oct, 2022  •  Rating by: Sam  •  Contact: Dennis Richter  •  Job date: Oct, 2022

"Dennis did a great job of sorting out my security cameras and alarm. He gave me good options at each stage and was very helpful."

9th Sep, 2022  •  Rating by: Toni  •  Contact: Dennis  •  Job date: Sep, 2022

"Dennis was enthusiastic and solution focussed.
Thank you for providing the support I needed.
Dennis spent more time than charged for and I appreciated that extra effort.
I highly recommend him
Ron"

11th Aug, 2022  •  Rating by: Ron  •  Contact: Dennis  •  Job date: Aug, 2022

"Thank you Dennis for sorting out my computer issue over the phone.No other computer specialist has been able to fix what Dennis did.
Would highly recommend Dennis to everyone."

24th Jun, 2022  •  Rating by: Nev  •  Contact: Dennis  •  Job date: Jun, 2022

"We had constant problems with our computers crashing and the wifi internet had been very slow and constantly dropping out. Quantum Services quickly addressed the issues and explained the options we had. The implementation went without a glitch and highly professional. Their ongoing support is outstanding. We'll definitely continue to use their services."

23rd Apr, 2022  •  Rating by: Neven  •  Contact: Dennis  •  Job date: Apr, 2022

"After a difficult and timewasting two weeks of backwards and forwards between microsoft and our developer with no resolution to our web form issue, we enlisted Dennis to assist us. It was refreshing to have things explained in a language I could understand and Dennis went over and above to resolve our challenging web problem. We have been so impressed that we are now enlisting Dennis to carry out more work for us."

25th Mar, 2022  •  Rating by: Sandra  •  Contact: Dennis  •  Job date: Mar, 2022

"Home wifi network performance issue. Dennis provided outstanding service and a great result. Definitely recommend him."

11th Mar, 2022  •  Rating by: Matt  •  Contact: Dennis Richter  •  Job date: Mar, 2022

"Dennis did a great job, he was very professional and we were very happy with every aspect of the job done!"

10th Dec, 2021  •  Rating by: Barry  •  Contact: Dennis Richter  •  Job date: Dec, 2021

"We have been so impressed with everything Dennis has done for our business. He set up a network, tidied everything up in each computer, got rid of old computers for us, fixed various issues we were having & was such an easygoing, pleasant guy! Nothing was too much trouble for him, he was fast, reliable, efficient, patient & always happy to explain things to us so that we could understand every aspect of what he was doing for us.
I cannot say enough good things about Dennis & the level of service he gives, & would highly recommend him to everyone."

1st Dec, 2021  •  Rating by: Veronica  •  Contact: Dennis Richter  •  Job date: Nov, 2021

"Dennis, was pleasant to deal with. Good tidy job completed on time at fair cost.
I would thoroughly recommend this company."

16th Nov, 2021  •  Rating by: Randal  •  Contact: Dennis  •  Job date: Nov, 2021

"Dennis did a great job for us. He did everything we asked of him and more. Our internet is now super charged! I highly recommend him, and will definitely be using him again in the future."

12th Aug, 2021  •  Rating by: Graeme  •  Contact: Dennis Richter  •  Job date: Aug, 2021

"excellent customer service and quality of work. highly recommend"

11th Aug, 2021  •  Rating by: Noel  •  Contact: Dennis  •  Job date: Aug, 2021

"Great work and customer service by Dennis.
Offered me really reasonable pricing and with taking all my needs in consideration.very happy with the overall work done.

I will definitely recommend him to my friends and family"

29th Jun, 2021  •  Rating by: Hardy  •  Contact: Dennis  •  Job date: Jun, 2021

"Dennis was super helpful, friendly, deduced the problem and fixed it with ease. Had an issue with a defective LAN port and Dennis was able to sort it out promptly and reliably. Also got some welcome suggestions for network connection alternatives. Will definitely ring him again in the future!"

21st Jun, 2021  •  Rating by: Ivrel  •  Contact: Dennis Richter  •  Job date: Jun, 2021

"Awesome guy. Great price, excellent attention to detail and very conscientious and meticulous. Highly recommended."

8th Jun, 2021  •  Rating by: Hunter  •  Contact: Dennis Richter  •  Job date: Jun, 2021

"Nice job done by Dennis! Good communication and high quality."

9th May, 2021  •  Rating by: Andy  •  Contact: Dennis Richter  •  Job date: May, 2021

"Dennis has a lot knowledge in networking and he is very reliable person and very fast to do the job. He tries to do the job in the best way and explain all the details to you as well. Highly recommend the services that he provides."

29th Mar, 2021  •  Rating by: foad  •  Contact: Dennis Richter  •  Job date: Mar, 2021

"Dennis recently completed an overhaul of our home WIFI and installed a CCTV system. The full cycle of engagement, from our first phone call, through his visit to quote, our needs assessment and final solution design, was a pleasure. The installation was very easy for us and highly professional. I highly recommend Dennis' work and rate him to be a first-class operator. Very nice to deal with too. I wish Dennis every success and will certainly use his skills again."

9th Feb, 2021  •  Rating by: Greg Managh  •  Contact: Dennis Richter  •  Job date: Feb, 2021

"We hired Quantum Services to upgrade our home security system to the latest technology. The first thing that struck us was that Dennis is very knowledgeable. He gave us all the options and their pros/cons. It made us understand the technology and its benefits well. This completely distinguishes him from other contractors who were vague in explaining the benefits that will accrue to us based on the options that are available with today's technology.

Dennis is very prompt, efficient, and implemented exactly what we wanted in a cost-effective manner. He is very friendly, reliable, professional, and technically competent. Over and above, he is very persevering and patient. He makes sure that that the customer is fully satisfied. I would highly recommend him and hire his services again."

1st Feb, 2021  •  Rating by: Anil  •  Contact: Dennis  •  Job date: Jan, 2021

"just the best service from Dennis, his service is unequalled.
He setup our WiFi and everything worked perfectly, I believe he is a true professional
and very Knowledgeable.
I will certainly be using him again and can highly recommend him to all."

15th Dec, 2020  •  Rating by: Richard  •  Contact: Dennis Richter  •  Job date: Dec, 2020

"Dennis did a brilliant job in our house. He is professional, reliable, fast and very responsive. His IT expertize is unquestionable and as a bonus he has great understanding of electrical and electronics engineering. He is obviously well educated, very cultural and very pleasant person to talk too. Very efficient so highly recommended."

24th Nov, 2020  •  Rating by: Marco  •  Contact: Dennis  •  Job date: Oct, 2020

"After weeks of pulling my hair out with syncing issues using OneDrive, I rang Quantum. Dennis was able to attend our small office the same afternoon - and got things sorted quickly. He also made helpful extra changes and suggestions around our PC security and maintenance etc. Will certainly use again."

15th Oct, 2020  •  Rating by: Gavan  •  Contact: Dennis  •  Job date: Oct, 2020

"Amazing service! Dennis is friendly, tidy and has an incredibly high work ethic. He provided thorough instructions, and made sure he consulted with us before making any suggestions. Very impressed."

16th Sep, 2020  •  Rating by: Hayley  •  Contact: Dennis Richter  •  Job date: Sep, 2020

"I can only endorse what the other reviewers have stated. I've had excellent service from Dennis for issues with my home computer and without hesitation I recommend Quantum Services and will definitely be using him again."

15th Sep, 2020  •  Rating by: Jan  •  Contact: Dennis  •  Job date: Sep, 2020

"Dennis came in to fix a long term WiFi issue in our studio, his communication is excellent and he is very professional.
He also made a point of checking back in to make sure all was running smoothly and offered to help find a solution for us on his own time
During these Stressful uncertain times his kindness and understanding are noted and much appreciated
We highly recommended his services and will be using his services again in the future"

17th Aug, 2020  •  Rating by: Bianca  •  Contact: Dennis  •  Job date: Aug, 2020

"Dennis' service is excellent, his knowledge of computers and general IT is commendable. he kept me in the loop throughout the process and I am very satisfied with his service."

26th Jun, 2020  •  Rating by: Jan  •  Contact: Dennis  •  Job date: Jun, 2020

"Dennis fixed a problem I was having with the freezing of Draft in Outlook on my computer. He was very professional, informative and fixed the problem using remote access. Definitely a very competent IT technician."

16th Jun, 2020  •  Rating by: Jim  •  Contact: Dennis  •  Job date: Jun, 2020

"Dennis did an amazing job on installing an alarm system at my property. As a first home buyer and alarm user, he explained the whole process to me very clearly and answered all my detailed questions very patiently. He then worked tirelessly, non stop to install them, checking I was happy with the placement etc and again explaining how all the components worked as well as checking and adjusting to suit my needs. He was also a pleasure to have around my home. Would recommend and have recommended, Dennis to anyone in a heartbeat. Also a very reasonable quote. Thanks Dennis!!!"

15th Jun, 2020  •  Rating by: Charlotte  •  Contact: Dennis  •  Job date: Jun, 2020

"I needed to work on merging data and files from our company's database, which were accidentally deleted. During this COVID19 Alert Level 4, the best way to obtain IT assistance is to be done remotely. Dennis was available immediately and had effectively and efficiently provided remote services to resolve such issue. He eventually discovered that further examination on the database had to be done which he subsequently resolved within an hour on a remote basis. Quantum Services is definitely providing top-notch quality of services. Dennis is above and beyond reliable and efficient.

A 100% rate is well deserved.

Francesca"

1st Apr, 2020  •  Rating by: Francesca  •  Contact: Francesca Clarete  •  Job date: Mar, 2020

"Very much appreciate the help we received from Dennis. His communication and punctuality were excellent. Highly recommend his services and advice."

21st Mar, 2020  •  Rating by: Inna  •  Contact: Dennis  •  Job date: Mar, 2020

"I had problems with internet connection dropping and very poor WiFi signal in my house. Several people tried sorting it out but it was just wasting money. Then Dennis explained several cost-effective options to get good internet connectivity across the whole house. He installed option I opted for and since then I have no internet issues. 
I am very happy with the level of his support and how efficient his service is.
Awesome work!!! I absolutely recommend Quantum Services."

23rd Feb, 2020  •  Rating by: George  •  Contact: Dennis  •  Job date: Jan, 2020

"I've had excellent service from Dennis for my computer issues. He is very knowledgeable and nothing is too much trouble to explain. I had problems with my computer and wifi. He did an amazing job coming to my place at very short notice and fixing it all at more than fair price. I also took his services to provide and install CCTV. He really went the extra mile there. His support with a positive attitude and willingness to help are gratefully appreciated.  I will definitely continue to use his services and would have no hesitation in recommending him to anyone.   "

12th Dec, 2019  •  Rating by: Harry  •  Contact: Dennis  •  Job date: Dec, 2019

"Dennis has been really through with providing me with various options and details about each of them so I could choose the best WiFi and laptop for my home business. He took the time to understand what I was looking for and he made several suggestions to save money and in the end to provide a better result. He has been extremely pleasant to work with as well as totally reliable and excellent at communicating with me. I have had Dennis back to fix my old alarm system and help me with my email and excel as he does it all hassle-free and everything looks so simple."

5th Dec, 2019  •  Rating by: Nina  •  Contact: Dennis  •  Job date: Oct, 2019

"We would highly recommend Quantum Services NZ. We were 100% happy with all aspects of the work done. Dennis was professional and informative about our options for the work we wanted and communicated to ensure we were happy.
His pleasant disposition and attitude was outstanding."

3rd Dec, 2019  •  Rating by: Michelle  •  Contact: M FELISE  •  Job date: Dec, 2019

"Job - IT network setup. Dennis was prompt to book the job, arrived as agreed and completed the work in a thoughtful and very tidy manner. Job was completed very much to my satisfaction and in line with the clear quotation he'd provided. Recommended without hesitation."

28th Nov, 2019  •  Rating by: Michael  •  Contact: Dennis  •  Job date: Nov, 2019

"I have just recently set up my home business for my recruitment consultancy services. The first thing to run this business is to have an email address configured. I am totally at loss when it comes to IT requirements. I was worried at the beginning as he was traveling that time when I contacted him. But he was able to deliver what my company, SC Services needed: domain address which I am very impressed that he was able to get me an address that really suits the name of my company and web and mail hosting services . All these were completed in just 24 hours and to think he was traveling. I have worked with IT experts in the past and Dennis is just one rare expert whereby he exceeds your expectations of the services Quantum Services provides. He does not only do what you ask but do more than what you ask to make your IT life easier. I needed to boost the speed of the WiFi that I was getting at home and he suggested about storage solution for my business, which my company would need in the long run. Dennis provided me with a solid foundation for my company to run smoothly and in sync to the most updated technology. And he made my life easier at cost-effective prices. If there is a rate that exceeds 100%, that would be the figure that aligns to the quality of what Quantum Services has been providing me."

26th Nov, 2019  •  Rating by: Sheila  •  Contact: Sheila Simbajon  •  Job date: Sep, 2019

"We had our business relocated to new premises and Denis took care of data wiring around the new offices and factory, server room setup, WiFi setup throughout the building etc. As part of the actual relocation he was reponsible for relocating computer servers & associate equipment and ensuring they are functional at the new premises. He demonstrated competence and commitment to the project, resulting in fully functional computer network on Monday morning when we got to work at our new offices. At a later stage, he installed video surveilance system at our premises (as well as assisted with selecting the equipment). I found Denis very thorough in his work, reliable and committed to achieving the right standard within agreed deadlines."

25th Nov, 2019  •  Rating by: Josip  •  Contact: Denis Richter  •  Job date: Jun, 2018

"I used quantum services for installation of security camera system in my house connected to cloud and now I'm able to view and control the cameras on my mobile phone. Dennis skills and expertise don't stop there, he setup my business WIFI network , inc .server, transfer data and provide on site support . I strongly recommend highly professional Quantum services and Dennis to anybody who needs an expert who can help you with any security, network, alarm systems work."

21st Nov, 2019  •  Rating by: Dino  •  Contact: Dennis  •  Job date: Nov, 2019