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R J Don Panelbeaters / Glenfield

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  • 100%
    "Last weekend I had a side panel accident and rang RJ DON’S phone line first thing on the Monday morning
    Right from the onset these people were helpful and willing to make my situation as comfortable and stress less as possible
    I was advised to bring the vehicle in straight away and the chap on the phone said they would access it – when I arrived, I was greeted but a friendly face that felt like he knew his way around this type of “thing” . I advised that I had sold the truck and was to pick up the new one that day – clearly that wasn’t going to happen

    I handed over the key and was given to my surprize a “loaner” right there and then – the staff member Robert told me that he would do his best to have the vehicle ready by Friday and sure enough it was – wow!!

    The service I encountered in my opinion outstanding and the follow up during the week from the customer service people [Katie and co] was brilliant – at all segments of the repair I was kept informed …

    I did smile to myself when she quipped that they [RJ DONS] put their repaired vehicles back together better than new – but the result I saw with my own certainly bears that out

    This note is written because we often hear of the negative tones around these sorts of business, but the service and backup from [RJ DONS] was quite extraordinary – and I felt compelled to let everyone know

    Well done RJ DONS you guys are bloody legends

    John 021961545
    "
    Rating by: John  |  Rating posted: 25th Feb  |  Contact: kATIE  |  Job date: Feb, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John25th FebMore details…
  • 98%
    "I Went here after the initial panel beater AMI chose quoted me 2 weeks before my car could be seen. I switched to R J Don who managed to take my car in within a few days of inspecting the car.

    I needed dents and scrapes sorted out along the entire drivers side of the vehicle after someone moved into my lane without looking while we were on the motor way. The damage was quite bad but they had my car looking as good as new within a week and also supplied a Loan vehicle on short notice after an incident with the one we were initially using put it out of action.

    On top of doing a great job, I found R J Don very efficient, honest and polite to deal with and they communicate and update you along the way. I have no hesitation in recommending them to anyone who wants to deal with a reliable outfit.

    Please note my rating on value for money isn't entirely accurate as this was an insurance job so I don't know about the price.
    "

    Rating by: Jesse  |  Rating posted: 7th Jun, 2019  |  Contact: Robert Mccoskery  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Jesse7th Jun, 2019More details…
  • 5%
    "Really poor communication. Car took a lot longer than originally discussed . Also returned with a dent"
    Rating by: Paul  |  Rating posted: 26th Mar, 2018  |  Contact: John  |  Job date: Mar, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 10%  |  Value: 10%
    Paul26th Mar, 2018More details…
  • 95%
    "The work ordered to be done excellent, communications also excellent, their service was really good taking me home and picking me couldn't wish.for better. But they spoilt everything when I paid and collected my car I noticed that there was now a nasty small dent on the body near rear passengers door. I pointed this out but was told that as they had polished the area it made it stand out. This really spoiled an excellent standard of workmanship. Everyone makes a mistake occasionally but the one who owns up to it is admired. So it does reflect on the overall rating my rating is now 40%"
    Rating by: Eric  |  Rating posted: 16th Apr, 2017  |  Contact: Rob  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Eric16th Apr, 2017More details…
  • 100%
    "Fantastic service and fantastic quality of workmanship. Job was completed well within the given timeframe and the standard of repairs was outstanding. Customer service was amazing with all of my phonecalls returned promptly. Courtesy car was clean and tidy. Thanks RJ Dons :)"
    Rating by: Katie  |  Rating posted: 10th Mar, 2017  |  Contact: Rob  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Katie10th Mar, 2017More details…
  • 78%
    "Had the most pleasant experience with them, apart from the work being carried out to a high standard, the service was outstanding. They helped install my car seat to the courtesy car they provided, and again when I returned it, they helped reinstall to my car. They were always friendly, returned my phone calls promptly, fixed an issue I had with the courtesy car provided efficiently."
    Rating by: Kim  |  Rating posted: 14th Oct, 2016  |  Contact: Tony McAllister  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 90%  |  Reliability: 70%  |  Value: 50%
    Kim14th Oct, 2016More details…
  • 93%
    "Great company to deal with - on time - good service."
    Rating by: Brett  |  Rating posted: 19th Jun, 2014  |  Contact: Robbie McCoskery  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Brett19th Jun, 2014More details…
  • 95%
    "To all the team at R J Don
    I would just like to say a BIG thanks to the team for your work on my car it looks fantastic!
    Not only did you fix what needed to be fixed you went the extra mile and touched up all the bits that were obvious AND cleaned my car and wheels, it looks like a new car again.
    Also thanks for providing me with a courtesy car this was a big help when one is use to the flexibility of their own car.
    And lastly thanks for your friendly approach and the attitude that nothing is too much to do.

    I would recommend you to anyone who needs your type of service and this is why I have used you each time I have needed.

    Well done!

    Warm regards

    Shereen L’Almont
    "
    Rating by: Shereen  |  Rating posted: 27th Nov, 2012  |  Contact: Robert Don  |  Job date: Nov, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Shereen27th Nov, 2012More details…
  • 98%
    "Repairs were done to a very high standard - were told car would be ready in one week, but after 4 days the repairs had been completed. When I picked the car up it looked better than new, and had a full valet. They loaned me a late model courtesy car at no cost to me. I highly recommend this repairer."
    Rating by: John  |  Rating posted: 1st Jun, 2012  |  Contact: Robert  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    John1st Jun, 2012More details…
  • 100%
    "Fantastic high quality finished job, fast, and reliable. Would definatly take my car back there again without hesitation! "
    Rating by: Kelly  |  Rating posted: 26th Apr, 2012  |  Contact: Logan   |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kelly26th Apr, 2012More details…
  • 95%
    "Friendly staff, great service & competitively priced. Would def use them again and wouldn\'t hesitate recommending to family/friends."
    Rating by: James  |  Rating posted: 26th Jan, 2012  |  Contact: Rob & Chris  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    James26th Jan, 2012More details…
  • 100%
    "A very helpful and friendly crew at RJ Don\'s. I was impressed with their advice about what to do with my car and their speedy work. I would recommend them to all my family and friends!"
    Rating by: Rachael  |  Rating posted: 25th Jan, 2012  |  Contact: Manager  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachael25th Jan, 2012More details…
  • 100%
    "Work was completed on time and communication was great. Very friendly team and wouldn\'t hesitate to use them again."
    Rating by: Courtney  |  Rating posted: 25th Jan, 2012  |  Contact: Rob  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Courtney25th Jan, 2012More details…
  • 85%
    "R.J Dons have looked after my fleet of veichles for ten years now, I would happily recomend them to any business looking for a quality outfit to take this headache of you hands."
    Rating by: Tony  |  Rating posted: 25th Jan, 2012  |  Contact: Chris  |  Job date: Oct, 2011
    Communication: 90%  |  Quality: 90%  |  Reliability: 80%  |  Value: 80%
    Tony25th Jan, 2012More details…
  • 18%
    "The work took far to long with little communication then when I got my car back, I had to return it again so they could fix a number of things. Also about 6 months after first taking the car in, I am still waiting for the second door remote / key to be provided that they lost and were ment to of replaced. The manager will lie to your face and promise things that he has no intention of delivering on time."
    Rating by: Jonathan  |  Rating posted: 28th Sep, 2007  |  Contact: Manager  |  Job date: Jun, 2007
    Communication: 0%  |  Quality: 50%  |  Reliability: 0%  |  Value: 20%
    Jonathan28th Sep, 2007More details…

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