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Ray Hartley Motors Ltd / Wellington CBD


Ray Hartley Motors Ltd is unregistered. Before hiring them, consider these registered businesses nearby:

  • 95%
    "well done, fixed what was needed and went extra mile and repaired new more problems I never seen. well presented and friendly staff, they new their stuff and willing to show and explain in detail. will be making this mechanic a regular. great old school skills . AAA."
    Rating by: Shane yung  |  Rating posted: 5th Aug  |  Contact: ray Hartley motors  |  Job date: Aug, 2020
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Shane yung5th AugMore details…
  • 93%
    "Thanks so very much Ray, Dave, Alex and Adam. You provided such exceptional service - fully explaining what needed to be done, keeping us up to date via the phone and finishing at the time and price you'd expected.
    We are telling everyone who has a Subaru to come and see you. Thanks for fixing the catalytic converter - no problems now at all. Also the sway bar noise that has been driving us nuts and hadn't been noticed by any of the other mechanics we'd taken it to HAS GONE !!! Whoo hoo !!!

    We Rolf other professionals about it and asked them to look for the cause - At least 5 of them couldn't find it. Cheers Alex...,,

    Our experience with other issues has also been exceptional - fixing the air con and servicing. Very reasonable prices and great friendly professional service. Even recommendations to put my husband onto "Vikings" on Netflix ????????????.

    We are back to Auckland and going to miss you immensely.

    All the very best

    Fi and Chris Rickards
    Rating by: Fiona   |  Rating posted: 13th Mar, 2018  |  Contact: Ray Hartley  |  Job date: Feb, 2018
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Fiona 13th Mar, 2018More details…
  • 95%
    "A very late post, but I was travelling the south island with my classic car and got one bozo after another making things worse. Limped into Hartley ready to tear the face off any patronising grease monkey telling me they knew how to tune a MGB then leaving it like an asthmatic granny. But lo! She came out sweet as. I don't mind paying $ for quality jobs, It's cheaper in the long run and it was a nice change to have things outlined without the usual patronising women drivers seem to come across. Only regret I live miles away from these wizards. A real Wellington attraction if I do another road trip. Note: MGBs might be old cars but only let a MG specialist tinker with them. It requires British voodoo sometimes."
    Rating by: carol  |  Rating posted: 6th May, 2017  |  Contact: Adam  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    carol6th May, 2017More details…
  • 98%
    "I have used Ray for more years than I care to remember with many makes and models of cars He is always very helpful and professional in his dealings with us. We value his vast knowledge and skills. I know I can ring him from the middle of nowhere if a problem arises and he can assess what is wrong and what needs to be done .Acurate friendly advice is always freely given. Found them to be very accurate with their analysis of any problem or potential problem. Always know a job has been well done at a reasonable rate. Always happy to recommend them to anybody with any make of vehicle. Just completed a re-registration with them and. Happy all required work was done to a high standard"
    Rating by: Bob  |  Rating posted: 26th Mar, 2016  |  Contact: Ray  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Bob26th Mar, 2016More details…
  • 100%
    "Sent my car in for a service and minor repairs. The job had been previously quoted by my dealership. I saved a fortune by sending my car to Ray Hartley Motors. Great communicators and a pleasure to deal with. They went out of their way to accomodate my time frames. Highly recommended."
    Rating by: Sharon  |  Rating posted: 25th Apr, 2013  |  Contact: Ray Hartley  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sharon25th Apr, 2013More details…
  • 100%
    "Had an issue with aftermarket brake pads on my subaru. My subaru didn\'t like the pads installed at a service Brought my wagon back in and Ray agreed to sort it after minimal discussion Just like that, Not a bother. Have had execellent service over the last 4-5 years. Great to deal with, recommended."
    Rating by: Greg  |  Rating posted: 8th Jun, 2012  |  Contact: Ray  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Greg8th Jun, 2012More details…
  • 88%
    "Got a WoF & service done. No complaints. Price seemed a little high, but not too bad. Dave called to check before proceeding with repairs required, once he could give me an idea of price."
    Rating by: Mike  |  Rating posted: 1st Jan, 2012  |  Contact: Dave  |  Job date: Dec, 2011
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Mike1st Jan, 2012More details…
  • 100%
    "I have been using Ray for a few years now, he was the only person that could manage to fix the problems with my classic vehicle. When i took in my newer vehicle he found problems that wern\'t picked up in a previous warrant check that were missed by VTNZ. As these were safety hazards they were fixed with no problems and without being charged the world. Give theses guys a budget and they will do their best and ring you with updates if the work costs more."
    Rating by: Taylor  |  Rating posted: 12th Dec, 2011  |  Contact: Ray  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Taylor12th Dec, 2011More details…
  • 90%
    "Ray has saved me thousands over the years, and he stopped me from being ripped off by a warranty company and a dealership which were hell bent on screwing me beacuse the vehical was a Range Rover (not current Rover dealership). I find Ray to be thorough, concentious, fair & realist in dealing with my toys and work hourses alike... I hate spending too much and I know there are coboys out there but Ray Hartley Motors is NOT one of them... go Ray & keep up the good work... Ian"
    Rating by: Ian  |  Rating posted: 8th Dec, 2011  |  Contact: Ray Hartley  |  Job date: Dec, 2011
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 80%
    Ian8th Dec, 2011More details…
  • 100%
    "I have been taking my car to Ray Hartley Motors for the last 11 years and I have never had a problem. Their quotes are accurate (I did checked arround in the early years), they communicated with me as an intelligent woman and did not talk down to me as many garages had done, and also gave me warning of any issues that were coming due so I had a chance to budget for them. I highly recommend Ray and his team."
    Rating by: Patricia  |  Rating posted: 7th Dec, 2011  |  Contact: Ray Hartley  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Patricia7th Dec, 2011More details…
  • 5%
    "Got off to a good start with Ray. Ray had just purchased McLennans Motors where I used to take my car. He said he would honour a quote from McLennans for a cam belt replacement. He also recommended I get the radiator flushed at same time as would not take much longer considering they were tinkering with cam belt. So felt good that my car was in trustworthy hands.

    However, from that point on, I was disappointed.
    1. I was told my car would be fixed and ready by the end of the day, however they didn\'t finish work till the day after.

    2. On both days, I had to ring up to find out whether my car was ready for pick up - a real lack of communication on their part.

    3. They found an issue with the radiator top tank while flushing the radiator and proceeded to replace the top tank. However, they did this without contacting me so I was surprised to hear of extra work and cost at end.

    4. I asked them to check the transmission fluid to see if it needed replacing. (I had my car comprehensively serviced at McLennans a few months back, however was not certain if the transmission had been serviced at that time.) I then find out when going to pick up car up, that while they were doing work on the car, half the transmission fluid was spilt and therefore they had to change fluid (at my cost).

    End result of all of this:

    Extra $700 bill on top of original quote. Totally unexpected.

    Seems like a couple others have had issues with this company.

    I definitely will not go back to these guys or recommend them.

    Rating by: Nik  |  Rating posted: 21st Nov, 2011  |  Contact: Ray  |  Job date: Jun, 2011
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 10%
    Nik21st Nov, 2011More details…
  • 38%
    "These guys ARE Cowboys ! I am amazed to find them on this website. I booked mycar in for a service and WOF. When I booked in I advised that the power steering and auto trans levels were low.They told me \"don\'t worry this was part of the service.\"
    This morning i have checked them and found them still to be below the required level.
    God only know what else has or hasn\'t been done
    Rating by: Brendan  |  Rating posted: 18th Oct, 2011  |  Contact: Ray  |  Job date: Oct, 2011
    Communication: 50%  |  Quality: 0%  |  Reliability: 100%  |  Value: 0%
    Brendan18th Oct, 2011More details…
  • 93%
    "I\'d highly recommend these guys - they seem passionate about what they do and perform a superb job at a reasonable price. My car always runs well after a service and when I\'ve had mechanical problems they\'ve been fantastic at sorting them in a timely fashion - even on short notice.


    Rating by: Matt  |  Rating posted: 31st May, 2011  |  Contact: Ray  |  Job date: May, 2011
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Matt31st May, 2011More details…
  • 100%
    "I didn't book my car in, but they managed to fit me in that afternoon. Changed the fluids as I asked for and even pointed out a few things that may need attention in the future that I hadn't noticed. Very happy with the service and will take my car there again in the future."
    Rating by: Dave  |  Rating posted: 31st Jan, 2011  |  Contact: Ray  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dave31st Jan, 2011More details…
  • 13%
    "Firstly, I know nothing about cars. I used this business for the first time and just wanted a WOF and service done. I was told the main belt was splitting and had to be replaced due to WOF rules. I authorised replacement, paid the $400 bill and picked up the car.

    The very next day I heard a distinctive noise coming from the new belt so took the car back. They worked on the car all day, rung to say they had to replace the \"tensioner\", and while doing that they noticed the \"water pump\" was weeping so that had to be replaced also and while they were doing that they noticed some \"bearing\" that was probably causing the noisy main belt, so that also had to be replaced.

    When I went to pick up the car at the end of the day, Ray himself couldn\'t understand why the noise was still there, so said it must be coming from the \"alternator\" and he would fix that (which I said no thanks). Obviously I went berserk at him so Ray gave me the new parts at \"cost\" and their labour for 50%. So the second bill was only another $680, I was clearly taken advantage of and probably my fault for not having the knowledge!!

    Anyway, Ray said he would also do the alternator at 50% as well if I got them to do the alternator in future. I got another professional opinion and the noise is clearly being caused by the belt makers name as it passes over the \"idle pulley\".

    This business did not know what they were doing, I feel about as ripped off as one can get and most certainly will not be using them again.

    By the way, my professional\'s opinion was that the parts that Ray replaced are not faulty. As far as the original belt goes - one will never know if this was split!!!!!

    Rating by: Steve  |  Rating posted: 23rd Sep, 2010  |  Contact: Ray  |  Job date: Aug, 2010
    Communication: 50%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Steve23rd Sep, 2010More details…
  • 95%
    "Excellent service - drop car in for warrent, service and for a couple of minor things to be fixed. Ray (I think) talked through what might need to be done and why. Very friendly and a clear communicator. At pick up there were no surprises on the work or the bill. Maybe not the cheapest, but still good value and an excellent service and convienent location as well. Will take our car back there for next service. "
    Rating by: Andrew  |  Rating posted: 17th Jan, 2010  |  Contact: Ray  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Andrew17th Jan, 2010More details…
  • 93%
    "Great communication - open, friendly and honest. Right from the start it was made clear that I would be contacted first if the repairs would cost more than expected. I wasn't made to feel like a stupid woman, and really appreciated this. Will definitely be using them in future."
    Rating by: Susie  |  Rating posted: 30th Nov, 2009  |  Contact: David...?  |  Job date: Nov, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    Susie30th Nov, 2009More details…
  • 100%
    "I have been a long time customer of Ray Hartley motors and take any opportunity I can to recommend them. They do what they say they will, when they say they will. Fantastic!"
    Rating by: Sarah  |  Rating posted: 8th Jul, 2008  |  Contact: Ray  |  Job date: Jul, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sarah8th Jul, 2008More details…
  • 95%
    "very professional and reliable. very happy with all the work they have done on my car. They know their classic cars!!!!!"
    Rating by: Nicholas  |  Rating posted: 29th Jan, 2008  |  Contact: Ray  |  Job date: Jan, 2008
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    Nicholas29th Jan, 2008More details…
  • 100%
    "Ray Hartley and his team of professional mechanics are simply the best in the business, they have serviced several of my vehicles for over seven years.

    You cannot find a more reliable, honest and ethical mechanic in Wellington.

    Keep it up!
    Dion "

    Rating by: Dion  |  Rating posted: 5th Jan, 2008  |  Contact: Ray Hartley  |  Job date: May, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dion5th Jan, 2008More details…
  • 100%
    "Got my car warranted and serviced on a Friday afternoon at the last minute. Fabulous service and they didnt make me feel like a stupid female for leaving it until the last minute! Speedy service and would definitely take my car back to Steve again."
    Rating by: Ang  |  Rating posted: 18th May, 2007  |  Contact: Steve  |  Job date: May, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ang18th May, 2007More details…
  • 81%
    (no comment)
    Rating by: Robyn   |  Rating posted: 10th Feb, 2007  |  Contact: Can't Remember  |  Job date: Feb, 2007
    Communication: 75%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    Robyn 10th Feb, 2007More details…
  • 100%
    (no comment)
    Rating by: Em  |  Rating posted: 9th Feb, 2007  |  Contact: Ray Hartley  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Em9th Feb, 2007More details…
  • 100%
    (no comment)
    Rating by: Chirs  |  Rating posted: 9th Feb, 2007  |  Contact: John  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chirs9th Feb, 2007More details…
  • 100%
    "Great service!!!"
    Rating by: Michelle  |  Rating posted: 9th Feb, 2007  |  Contact: John Savage  |  Job date: Dec, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michelle9th Feb, 2007More details…
  • 100%
    "These people are the best mechanics that i have ever used, they always get the car done when they say, the car always runs better when i get it back and has had all the work done properly. I have and old v8 and have told them that i dont want the car fixed, i want it made better and every time something breakes, i get a phone call with a price to make the problem go away and make the part better. When i was buying my last car Ray even organised someone in hamilton to do a pre inspection report on it for me, i live in wellington so this was much appreciated.

    Their prices are exactly the same as everyone else around the place.

    I recommend that you use Ray Hartley, but dont be silly if you are unsure ask, if you don't know what a distributor is ask, they will be only 2 happy to explain to you what is happening even show you on your car.

    The key to getting a job done right and how you want it is communication, so you as the customer need to play an active roll in this as well, ask questions, talk with the team there and then you will get a good job with no nasty supprises.
    Rating by: Anthony  |  Rating posted: 31st Dec, 2006  |  Contact: Ray Hartley  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anthony31st Dec, 2006More details…

Unauthenticated ratings (3)

  • 95%
    "I agree with all the positive comments made. I have gobe here for a few years now. They are highly professional, friendly, competent and honest. These guys are also the best for specialist vehicles such as my MGF. Ray is a real character too. "
    Rating by: Fraser  |  Rating posted: 25th Nov, 2009  |  Contact: Ray  |  Job date: Nov, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Fraser, 25th Nov, 2009More details…
  • 55%
    "I Believe the place has gone downhill slightly since john left at the start of the year? There are now no qualified mechanics there and my vehicle has been in and out of there several times."
    Rating by: Jason  |  Rating posted: 9th Dec, 2008  |  Contact: Ray  |  Job date: Sep, 2004
    Communication: 50%  |  Quality: 50%  |  Reliability: 70%  |  Value: 50%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Jason, 9th Dec, 2008More details…
  • 100%
    Rating by: Nick  |  Rating posted: 9th Feb, 2007  |  Contact: John  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Nick, 9th Feb, 2007More details…

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